Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

4.0/5 5,225 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMP SYDNEY TOWER0.4 km / 0.25 mi
IBM TWIN TOWERS0.4 km / 0.25 mi

Congress centre

SYDNEY CONVENTION EXHIBITION CTR0.1 km / 0.06 mi

Exhibition centre

SYDNEY CONVENTION EXHIBITION CTR0.1 km / 0.06 mi

Your meetings and events

Novotel Sydney on Darling Harbour offers newly refurbished meeting spaces for an intimate board meeting to a residential event of up to 200 delegates. We also partner with other unique venues creating memorable events in the heart of Darling Harbour.Our boardrooms offer an intimate area fit for small to medium-sized meetings and are a great space to use for breakout areas during large conferences. Each room has a private balcony attached, perfect for enjoying coffee and refreshments. The Hunterrooms provide flexible space for meetings of up to 200 delegates. Bringing in natural light from grand floor-to-ceiling windows, the Hunter rooms are proven to be an incredible venue, perfect for corporate events, dinners, and product launches.

Novotel Sydney on Darling Harbour Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MUDGEE BOARDROOM 25 m2 3 m 0 12 12 0 0
RIVERINA BOARDROOM 25 m2 3 m 0 9 10 0 0
HASTINGS BOARDROOM 25 m2 3 m 0 12 12 0 0
HUNTER 3 35 m2 3 m 25 9 12 12 20
TAMAR AT IBIS DARLING HARBOUR 42 m2 2 m 40 24 24 24 30
HUNTER 2 46 m2 3 m 35 15 21 18 30
MCLAREN 56 m2 2 m 25 15 15 18 0
HUNTER 1 60 m2 3 m 45 18 24 24 40
YARRA 64 m2 2 m 50 24 24 24 40
HUNTER 4 68 m2 3 m 45 24 24 24 40
BAROSSA 123 m2 2 m 130 42 48 60 80
HUNTER ROOMS 209 m2 3 m 200 0 0 96 140
The Ternary 850 m2 5 m 0 0 600 0 250
    • Screen
    • Auditorium
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Slide projector
    • Video equipment
    • WIFI access
    • High speed transmission line
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 525 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 26,282 reviews

Our guest reviews for
Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,225 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 17/07/2019 TripAdvisor review
« excellent »

Overall it was a pleasant experience. The rooms are clean, it is quiet so we had a good rest. The location is close to a lot of places of interests. And we were able to check out quickly, even though there was a long queue, the concierge checked us out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 555ellie, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager

Asano Families - 16/07/2019 AccorHotels certified review
« The location, room and breakfast were great. Some staffs were not very helpful. »

We were very happy with the hotel facilities - the room, location, lobby, restaurant and breakfast were all great!! However, I was very dissapointed with 2 staff members. The first one was happend when I rang the hotel (Novotel Derling Harbour) to ask about the carpark situation before our check-in date. The lady (a non-native English speaker) wasn't friendly at all and she said we need to leave the car park before 11am next morning because the check-out time is 11am. If the car is in the carpark after the check out we need to pay 2 days (2x $59) parking rate. So we made a plan to leave the area before 11am - earlier than we wanted, however at the hotel on the day(morning), the hotel bell-boy (concierge) told me that ($59) is 24 hours rate. The second dissapoint was the receptionist at the check-in. She wasn't friendly at all again (I feld it was the same lady as I spoke on the phone-?), and it was very hard to us to understand her English (my husband is a native English speaker though) when she was offering an up-grade of the room. We didn't up-grade the room but the room was very good for us. Plenty big enough for a young family like us and it was perfectly clean - thankyou. Over-all, we enjoyed our short saty with you. We will stay again when we are in Sydney next time. Thanks, Anyway, we were happy

Tate P. Business - 16/07/2019 AccorHotels certified review
« Efficient, Friendly Check in »

Always a pleasure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tate, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Linda Couples - 15/07/2019 AccorHotels certified review
« Great location, friendly staff »

Had a great view of Darling Harbour had to upgrade cost more, pool really cold, not very good tv channels people cleaning room amazing service

Falia B. Families - 15/07/2019 AccorHotels certified review
« Satisfactory »

Nice stay but was disappointed to find a pair of leggings and McDonalds food wrapper in the room in the morning. We checked in very late and went to bed after a quick meal from room service and only discovered the items the next morning. It just left us with a "sour" taste of the room not being clean - the checkout manager did discount our room service fee by 50% ($36 down to $18) but i don't believe that was enough. Also, i wanted to know why the "wintervention" wasn't applied as LeAccor members ($25 off the room and $1 breakfast?) Maybe there is some fine print i did not read. Breakfast was delicious and any Hotel Staff we encountered was lovely though.

Anonymous Families - 15/07/2019 AccorHotels certified review
« Origin trip »

Good. Disappointed upgrade not available but knew it was a possibility. Could be more detail to cleaniness. Bathroom requires a thorough clean and room walls and bedheads had marks on them. Once again I am sorry to say the breakfast was cold and plates cold too. Beds were as always super comfy. Great coffee. Was very good to have points to use.

Alphie N. Families - 15/07/2019 AccorHotels certified review
« Hasel free stay. »

Great service from staff. Very knowledgeable and helpful. Prime location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alphie, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Damien Couples - 15/07/2019 AccorHotels certified review
« Great for a short stay »

Comfortable and well appointed room in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damien, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Couples - 15/07/2019 AccorHotels certified review
« Great location and excellent customer service »

Overall positive - good proximity to ICC and restaurants/bars Room met requirements. Would like bigger tea/coffee mugs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheena, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Friends - 15/07/2019 AccorHotels certified review
« Great stay & loved the size of the upgraded room! »

Great stay, great staff and the return was fantastic!!

Scott W. Couples - 15/07/2019 AccorHotels certified review
« Great location on Darling Harbour »

We have stayed several times as an Accor Plus Member. Spacious rooms and we upgraded to harbour view. Well worth it. The Ternary is a great space for drinks, meals and views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Simon H. Families - 15/07/2019 AccorHotels certified review
« Fantastic service, clean, tidy rooms. »

Once again the level of service is what made the experience enjoyable. From the moment you walk in you are made to feel welcome from the team helping with bags and providing advice. The check-in staff are always great as are the bar and restaurant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon H, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

David Families - 15/07/2019 AccorHotels certified review
« High end Novotel »

Excellent from before check in through to checkout. Staff were really attentive in all areas. We were upgraded to a harbour view room which the family loved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Gold members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Craig Families - 15/07/2019 AccorHotels certified review
« Always amazing »

Always a pleasure staying at Novotel Darling Harbour. Treated like family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Business - 15/07/2019 AccorHotels certified review
« Great customer service »

From the reception at the start, the housekeeping, the bar and restaurant and the concierge at leaving everything was well organised and exuded customer service. The receptionist on my arrival was brilliant and nothing was too much trouble for her. My room was lovely with a view of the harbour thank you. Happy hour at the bar is also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Alisa P. Families - 15/07/2019 AccorHotels certified review
« Staff took great care of us very friendly and helpful »

We were very happy staying at Novotel and are already planning our next visit. The staff were happy to help us in any way and we’re all ver friendly and approachable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alisa, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. We hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Danijel Business - 15/07/2019 AccorHotels certified review
« Excellent hotel in a perfect location »

All aspects of my stay were excellent, starting from reception service, room equipment, cleaning staff, breakfast choice and ambient. Location is superb. Only small complaint is the breakfast rush hour during weekends, when 10 minutes waiting was needed. But in complete experience, this was negligible.

Anonymous Business - 15/07/2019 AccorHotels certified review
« Except for the delay in catching lifts. »

Room very good, staff friendly and helpful, restaurant good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Greg K. Business - 15/07/2019 AccorHotels certified review
« always enjoyable. »

quick effortless checkin no issues to accommodate an additional bed, pleasant and knowledgeable staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Peter Couples - 15/07/2019 AccorHotels certified review
« Very enjoyable stay »

Enjoyed the overall experience of a well located hotel,good dining and atmosphere in the lounge, all complemented by well trained staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

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