Hotel - Mercure Albi Bastides Hotel
Mercure Hotel Mercure Hotel

Mercure Albi Bastides Hotel

4.0/5 915 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 18  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Athletics stadium
    • Badminton
    • Basketball facilities
    • Billiards/Snooker
    • Boules/petanque
    • Bowling
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 09:30-14:00 / 19:00-22:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

LE SEQUESTRE PARC D'EXPOSITION3 km / 1.88 mi

Your meetings and events

With three meeting rooms situated in an 18th century hall, the Mercure Cite Episcopale d'Albi can accommodate up to 30 people.In addition to natural charm and character, the hotel also has considerable expertise in event organizing.

Mercure Albi Bastides Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LAPEROUSSE 25 m2 2 m 20 10 10 11 0
BERBIE 40 m2 2 m 40 25 40 24 40
LAUTREC 45 m2 2 m 37 22 0 20 0
    • Flipchart
    • Day light
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 56 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,195 reviews

Our guest reviews for
Mercure Albi Bastides Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 915 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Barbara Couples - 10/07/2019 AccorHotels certified review
« Pleasant »

Great location breakfast was brilliant better than many hotels

David T. Couples - 08/07/2019 AccorHotels certified review
« Heritage building in an excellent location »

Our room overlooked the river and cathedral. It was a nice room and especially as it had a bath as well as a shower.

Florence S. Families - 05/07/2019 AccorHotels certified review
« Great place to stay »

It was a great place to stay in Alby. We had the best view and a wonderful experience.

Dempster54 Families - 01/07/2019 AccorHotels certified review
« 3 Nights to visit Albi »

This was a visit with my 85 year old [very difficult] mother. The room and beds were extremely comfortable, the view superb. The parking easy and plenty of it. The location close to the centre even for an elderly lady to walk to and fro [!]. The food in the restaurant excellent as was breakfast. The staff could not have been more helpful and pleasant, speaking excellent English when my French failed me!! I would have given you a 10/10 if the signage to find the hotel had been better - maybe this is due to Albi rules about placards?!

Mrs G. Couples - 27/06/2019 AccorHotels certified review
« Mrs »

Staff great. Really appreciated being given a map of city on arrival. Room adequate in size but very dark.

Mike C. Couples - 26/06/2019 AccorHotels certified review
« Great service great location »

Friendly helpful staff, a wonderful dinner experience in a near perfect setting

Stephen S. Couples - 25/06/2019 AccorHotels certified review
« Great location »

Excellent ‘premium’ room as booked on third floor with comfy bed and view of the cathedral Good breakfast and free parking,

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

R P. Couples - 16/06/2019 AccorHotels certified review
« Les Bastides, Albi. An amazing city view »

Excellent. Room was perfect, the view of the wier and the city with its cathedral was stunning from our window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

C. Families - 15/06/2019 AccorHotels certified review
« Lovelish place »

Family stay, in the tribe: a PMR. Really outstanding welcome and attention (to be clear the very kind receptionist directly explained me how to reach the exceptional Ste Cecile in the painless way pushing a wheelchair). Restaurant : exceptional terrace (booking mandatory) really fine and colorful plates. Good wine list. Perfect as respectful & not obsequious service. A special kindness. Good soundtrack Bar I think open 7/24. Breakfast, top service, fresh season fruits then not ultimate but good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCOIS C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are waiting you for your birthday in december if you wish it! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Cormac C. Couples - 11/06/2019 AccorHotels certified review
« Disappointing bedroom »

Small bedroom (201) Bathroom is need of renovation Bed very close to bathroom door

Our hotel has responded to the review
Our hotel has responded to the review

Dear CORMAC C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Albi Bastides. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas GOURREAU Chef de reception

Marilynr Couples - 10/06/2019 AccorHotels certified review
« Nice hotel with a wonderful view of the river and the city. »

A good stay. Just what we expected but the bathrooms are so small!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas GOURREAU Desk manager

Linda, F. C. Couples - 06/06/2019 AccorHotels certified review
« Lovely, but some issues... »

Noisy air-conditionning. Other than that, it was lovely! The views from our room, over the river, and your lovely terrace were glorious! We enjoyed our dinner on the terrace; good food and good service. Thank you for allowing us to leave our car in your parking lot for a few extra hours, while we toured Albi!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Couples - 31/05/2019 TripAdvisor review
« Nice hotel in near the river with view on the ancient city center. »

We stayed one night at this hotel and it is a very suitable place for discovering the beautiful historic city. The staff is friendly and can speak English. The hotel is located in an old watermill complex at the river. The rooms were clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anonymous Couples - 28/05/2019 AccorHotels certified review
« Excellent location and view. Room lacked clothing storage furniture and rinse-out accomodation for clothing. »

Pleasant and convenient. Your breakfast was pricey for its content...a smaller less expensive breakfast would be appreciated...coffee, juice or fruit and a croissant. Staff was pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. For Your information, in all Mercure Hotel, there is a breakfast in the bar for 8 euros, coffee, orange juice and croissant. Sincerely, Thomas GOURREAU Front office manager

Jean P. L. Families - 28/05/2019 AccorHotels certified review
« French tradition »

A nice room with enough space for two, in a very charming place. Well situated. friendly staff. Quite stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J PIERRE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Anonymous Couples - 21/05/2019 AccorHotels certified review

Rooms are small and basic but very nice staff, great location and really liked Albi too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas GOURREAU Front office manager

Mks Couples - 19/05/2019 AccorHotels certified review
« Very pleasant »

The hotel was clean and bright, with views across the river to the cathedral and old center

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Front office manager

Anonymous Couples - 09/05/2019 AccorHotels certified review

The manager and staff were terrific--warm and friendly, helpful in giving directions and recommendations for what to see and in taking care of extra requests because my partner was not feeling well. The room was small so I would recommend getting the larger ones. The rooms could use a remodel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de réception

Jonathan Business - 08/04/2019 AccorHotels certified review
« FRIENDLY PERFECTLY SITUATED HOTEL »

I have stayed here on a number of occasions previously and although bedrooms are not large views are fantastic and rooms are well appointed. This booking was made at short notice and some ClubAccor member benefits were not provided, but still an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas GOURREAU Front Office Manager

Dick V. B. Couples - 24/03/2019 AccorHotels certified review
« Great location, friendly and helpful staff »

Comfortable room, good food for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD VANDEN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas GOURREAU Chef de reception

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