Hotel - Mercure Angouleme Hotel de France Hotel
Mercure Hotel Mercure Hotel

Mercure Angouleme Hotel de France Hotel

4.0/5 611 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end 12:00-23:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

CTRE NATIO DE LA BANDE DESSINEE0.6 km / 0.38 mi

Exhibition centre

PARC DES EXPOSITIONS BEL AIR5 km / 3.13 mi

Your meetings and events

Our hotel offers 6997 sq. ft. (650 m²) of modular rooms with free WIFI access and natural light for up to 450 people. They can be adapted to any type of event: meetings, seminars, cocktail parties, banquets or weddings.In the historic former home of the Guez de Balzac family, our charming hotel offers a majestic setting for your private or professional events. It offers all the comforts necessary for a successful day.Located close to the city center and train station, the Mercure Angoulême Centre-Hôtel de France has a private underground car park and private gardens. Guests can opt for simplicity with a personal contact and an all-inclusive package.

Mercure Angouleme Hotel de France Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FRANCOIS 1ER 25 m2 3 m 15 8 8 8 0
GARIGLIANO 35 m2 3 m 20 8 8 8 20
DUC D'EPERNON 40 m2 3 m 35 15 15 15 30
BAUDOIN 40 m2 3 m 30 15 15 15 40
MEDICIS 45 m2 3 m 40 15 15 15 40
RAVENNE 50 m2 3 m 35 20 20 20 50
GUEZ DE BALZAC 55 m2 3 m 40 15 15 15 60
MARIGNAN 90 m2 3 m 70 30 30 30 80
BAYARD 190 m2 3 m 150 40 40 80 120
ESPACE BAYARD 400 m2 3 m 400 4 4 120 300
    • Indoor and Outdoor facilities
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • High speed transmission line
    • Wedding ceremony
    • Accommodation
    • Wedding co-ordinator
    • Fine Cuisine
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Take a moment to relax in our spacious and comfortable rooms. Don't hesitate to ask for a room with a view of the park overlooking the town walls.

  • 89 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,764 reviews

Our guest reviews for
Mercure Angouleme Hotel de France Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 611 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Henrik R. Families - 04/08/2019 AccorHotels review
« friendly, nice hotel »

very welcoming, positive experience

Anonymous Families - 01/08/2019 AccorHotels review
« ridiculous at this price to want to charge EUR17 per person for breakfast »

ridiculous at this price to want to charge EUR17 per person for breakfast ... get real

Peter H. Couples - 01/08/2019 AccorHotels review
« Not Great »

This is the second stay at the Hotel, my first stay was very good, on this stay the hotel was being decorated but I had no problem with this, on the second night again ate at the hotel and was up all night using the bathroom the salmon dish was the problem, the day we left the lifts did not work, most of the staff where polite and helpful

Joseph P. Couples - 30/07/2019 AccorHotels review
« Helpful staff,and was thankful for the air on! »

Was impressed with the staff and the overall quality of the hotel was above expectations.Very conveniently situated for the town.

Robert B. Couples - 28/07/2019 AccorHotels review
« Stopover break on journey from Normandy to Carcassonne. »

Efficient reception, clean room apart from coffee stain behind table! Excellent breakfast with good service. Underground parking much appreciated. Good central position within easy walking distance of local bars and restaurants as well as sites of local interest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

David M. Couples - 28/07/2019 AccorHotels review
« A few days in Angouleme »

Our second visit to the Mercure Angouleme and completely satisfied by the way experience. We were warned before we arrived that some maintenance work was being carried out. However, this was hardly noticeable and didn’t affect us in any way whatsoever. Would book the Mercure again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID M., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. we are happy that the maintenance work did not disturb your stay It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Fw Families - 22/07/2019 AccorHotels review
« nice location, needs renovation in several parts »

It was somehow disappointing. Lift did not work, no help with heavy suitcases from garage, rooms and especially bath very small - no place to leave any bath utensils, corridors and doors and lift shabby, construction ongoing. Breakfast and garden nice. Location very good.

Olivier L. Business - 19/07/2019 AccorHotels review
« A quiet and nice experience »

Nice hotel, friendly staff, good location and nice food...

Anonymous Business - 18/07/2019 AccorHotels review
« Very nice. »

Service overall was very good as it always is.

Carol M. Couples - 02/07/2019 AccorHotels review
« A lovely hotel in an ideal situation »

The staff were friendly and helpful but I fell the room was lacking in provisions with just one paper cup and a virtually useless hair dryer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROL M., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Curtie Couples - 30/06/2019 AccorHotels review
« Beautiful hotel in great location »

Old building but with modern decor inside. Extremely clean room with bright modern furnishings. Breakfast was included in our rate which was a help yourself buffet including continental and English, with "cook yourself" fried egg in a mini pan. We parked our car in the underground car park, which was 9€ for the night. The evening meal we had outside in the garden was done on the plat du jour tariff of 2 or 3 courses for asset price but the main menu was also available. All the staff were polite and very helpful. Would highly recommend hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLINE C., We very much appreciate your comments regarding your stay at the Mercure Angoulême - Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

Andy Couples - 30/06/2019 AccorHotels review
« Mr »

Lovely location, nice staff, very clean. When I needed an iron for my wedding suit and many guests needed it at the same time the guy on the front desk was really helpful and got me it. It was a shame the hotel bar was closed, that was just bad timing for when I booked.

Couples - 27/06/2019 TripAdvisor review
« Stay at mecure angouleme »

Hotel is very clean and staff friendly helpful and no language barriers . Rooms were very clean and done daily my only complaints are breakfast was quite expensive for what it is also more water needed in rooms fridge as 1 small bottle for 2 people to share was slightly pointless . Also when we booked were not told about renovations taking place

Our hotel has responded to the review
Our hotel has responded to the review

Dears guests, we are delighted that you enjoyed your stay. Thank you for your comments, it will help us to improve our quality of service. Best regards

Fa… Couples - 26/06/2019 AccorHotels review
« Great stay »

We enjoyed staying here clean good value for money

Mark H. Couples - 25/06/2019 AccorHotels review
« Ill-informed »

On arrival in Angualeme we were confronted by almost gridlocked roads due we find out from an impending music festival access to the hotel had been blocked by unsympathetic security. After trying to gain access to the area of the hotel from three different directions we had to move a barrier ourselves then argued with security just below the entrance to the hotel parking who then reluctantly let us pass All this embarrassment could have been avoided if we had been informed of the problems approaching the hotel we could arrived earlier or booked another hotel on our journey south. Other little niggles - paper cups in the rooms? Toilet flush mechanism hanging off the wall? Not things I would expect from this chain of hotels I've used your hotels before around Europe and have been very satisfied in the past but this has upset us both

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK H., Thank you for taking the time to tell us about your experience at the Mercure Angoulême - Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In fact, June 21st is celebrated in France and in all the cities the festival of music, it is an annual feast for the passage to the season of summer. We are really sorry for the lack of information from this event by the press and we apologize. Indeed, in our rooms we offer Mercure cardboard cups for hot drinks. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice ROUSSEAU Chef de réception

Anonymous Solo - 22/06/2019 AccorHotels review
« Staff were friendly and cooperative. »

After leaving, i realised that even though my breakfast was included in my stay i was charged for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Angoulême Hôtel de France. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine Renay Directrice

France T. Couples - 21/06/2019 AccorHotels review
« Everything was perfect »

Warm welcome, nice building, garden and room, friendly staff, perfect location close to the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

Teresa Couples - 17/06/2019 AccorHotels review
« Beautiful hotel, elegant interior. »

Hotel, room, service, cleanliness, food, garage: FIRST CLASS. Staff: Very friendly and professionelle. Mattress: The best I have ever slept on in any hotel I have stayed. Unfortunately, both nights deprived of sleep because of the noise; first night from a concert, second night from a party at the hotel. If it hadn't been for the noise, I would have given 10 out of 10. Mercure hotels will always be my preferred hotels when I travel in France.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERESA S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angoulême Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Nicola Solo - 13/06/2019 AccorHotels review
« Just ok »

Please smile more at reception! Check in otherwise ok. Smiles at check out. Kitchen not great. Bed comfortable, nice to have a bath. Stayed there several times and can always hear noise from outside the room. Parking a big plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICOLA T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Angoulême Hôtel de France. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine Renay Directrice

Anonymous Couples - 07/06/2019 AccorHotels review
« very delighted stay »

we were well recieved, had an excellent room, the parking under the hotel is ver practicle. excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Karine Renay Directrice

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