Hotel - Mercure Beaune Centre hotel
Mercure Hotel Mercure Hotel

Mercure Beaune Centre hotel

4.0/5 1,122 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Nearby)
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Outdoor heated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

With five meeting rooms with free Wi-Fi access and natural light, our hotel can accommodate up to 150 people.Our attention to detail and personalization make our hotel the ideal location for your successful events. You can mix business and pleasure thanks to the professionalism of our teams and arrangements tailored to your needs.

Mercure Beaune Centre hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PULIGNY 26 m2 3 m 0 8 0 0 0
POMMARD 40 m2 3 m 20 15 40 0 20
MEURSAULT 45 m2 3 m 0 0 60 0 25
CHAMBERTIN 60 m2 3 m 50 20 60 30 24
SAVIGNY 60 m2 3 m 50 20 60 30 24
VOLNAY 60 m2 3 m 50 20 60 30 24
SAVIGNY/VOLNAY 120 m2 3 m 100 40 120 60 48
VOLNAY+CHAMBERTIN 120 m2 3 m 100 40 120 60 0
SAVIGNY+VOLNAY+CHAMBERTIN 180 m2 3 m 150 60 180 90 80
    • Meeting room
    • Audio and video equipment
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from a number of room categories: the Standard Room or the Privilege Room offering a wider range of available services.

  • 107 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 13 family rooms
  • 7 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 5,119 reviews

Our guest reviews for
Mercure Beaune Centre hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,122 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
A P. Couples - 07/10/2019 AccorHotels review
« Overall very satisfactory »

Nice stay, no problems. Good food in restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anonymous Couples - 07/10/2019 AccorHotels review
« Enjoyable »

Very enjoyable visit except when I asked receptionist the cost of Breakfast she said it was Free for over 60 years. The next morning we had breakfast and on checkout the different reception staff tried to charge us for breakfast and said our rate was not possible for free breakfast. After some discussion they agreed not too charge for our breakfasts which was good but I feel your staff should give the correct facts in the first instance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Adrian Couples - 01/10/2019 AccorHotels review

They did not review or respond to any of the booking requests we made. We were travelling for our honeymoon. The hotel did nothing special, or acknowledge that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

IlseT44 Business - 29/09/2019 TripAdvisor review
« Good location, great rooms and friendly staff »

I stayed for one night and was granted an upgrade to a junior suite by the friendly receptionist. The staff in general (reception, bar) was super friendly and they are there to help you. The room was spatious, very comfortable and had all the necessary equipment (bad and separate shower with Nuxe products). Breakfast was as expected from a Mercure, lot's of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anonymous Couples - 25/09/2019 AccorHotels review
« not up to the standard it purports to be »

Room was smaller than expected. Restaurant quality mediocre & over priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Carl S. Couples - 20/09/2019 AccorHotels review
« Very good visit refreshing lots of fond memories. »

The visit was very good. Hotel was easy walking to the city center. There were numerous restaurants near. Traveling to points of interest in the area was easy and driver friendly. Well worth the return visit after 35 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARL S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Svein Couples - 20/09/2019 AccorHotels review
« A no surprise Mercure Hotel - nice superior room and good breakfast. »

We have stayed here several times and felt welcome and expected when we arrived. We enjoyed our free welcome drink by the poolside and was relaxed. The hotell has a good location close to the Beaune center. Walking distance to a number of good restaurants and easy access to the autoroute. Nice quiet room with good beds and a good breakfast. Smiling and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SVEIN TORE S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

David C. Couples - 19/09/2019 AccorHotels review

Everything expected the safe worked well.Reception told me 4 numbers for code the safe said 6 but neither worked

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anonymous Couples - 19/09/2019 AccorHotels review
« Hotel OK, Restaurant poor. »

Hotel room was clean and comfortable. Dinner in the restaurant was poor and expensive. Breakfast was awful with one staff unable to provide a simple service with buffet largely empty

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID T., Thank you for taking the time to tell us about your experience at the Mercure Beaune Center Hotel. I am sorry that your experience did not meet your expectations regarding our breakfast buffet. allow me to apologize most sincerely. At Mercure, we strive to provide a superior customer service experience. Therefore, your comments are very important to us. Rest assured that we are taking the appropriate steps to solve the problem and prevent it from happening again. We appreciate your sharing your concerns and hope you will give us the opportunity to serve you better in the near future. Regards, Mederic Fauchille General manager

Michele K. Couples - 17/09/2019 AccorHotels review
« Comfort and care »

The Beaune Mercure Hôtel is our favorite Hotel ! It allies comfort with a dedicated attention to the guests One feels expected and always greeted with a smile Thank you for making it a special and happy experience Best wishes for a successful continuation

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWARD K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anonymous Couples - 16/09/2019 AccorHotels review
« prima »

prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANS V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Family - 16/09/2019 TripAdvisor review
« A good hotel, but ... »

Hotel, location as such quite good. Service definitely lacking professional touch, particular at restaurant, breakfast. In a couple of minutes the waitress managed to drop six tissues to the floor, all "rescued" to the table, I call that and the attention given to buffet and cleaning of tables unprofessional! Amateurs at work! A pity for such a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Steve Couples - 07/09/2019 AccorHotels review
« Good hotel great location and helpful staff »

As expected for this type of hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

L.s. Couples - 04/09/2019 AccorHotels review
« Great service, friendly staff, efficient and professional. English speaking as well. »

It was a very nice surprise. The hotel is well situated not far from the high way. Nice rooms, well equipped, nice swimming pool, excellent kitchen and a relaxing ambiance. An excellent price/performance ratio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAMBERT S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

D. Couples - 03/09/2019 AccorHotels review
« Wonderful service and ideal position »

Our room was more than adequate and very well serviced. The hotel is ideally situated for exploring Beaune and the surrounding area. The staff were all extremely helpful and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAMS D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Schotje Couples - 02/09/2019 AccorHotels review
« Nice hotel on walking distance to Beaune down town. »

Stay was very good, room tidy but small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARC S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anonymous Families - 01/09/2019 AccorHotels review

Very good initial reception contact. Comfortable clean and generally welcoming but unhappy with bar service, attention alsoknowlege & administration of welcome drink and flipant attitude not in keeping with usual expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mederic Fauchille General Manager

J R. Families - 28/08/2019 AccorHotels review
« Great location, a very comfortable and well equipped hotel. »

There were seven of us staying one night. We have have stayed at the hotel for several years on the way to our holidays in the South of France. We had three rooms, all of which were excellent, well equipped and very clean. Great service in the bar-staff helpful and friendly. There was an issue with dinner. The restaurant was busy but the manager found us a table. Not easy given we were seven persons. The food when it eventually arrived was excellent but the service was so slow that are enjoyment of it was seriously depleted. Several of the dinning room staff seemed inexperienced which futher lead to our disappointment. I did complain at the time and the next day, when I spoke to the acting manager. This lady was most concerned about our experience, apologised, stated she would look into the matter and offered some discount on the cost of dinner. She stated that this was an uncommon occurence. Breakfast was excellent, as were the staff who were on duty (different staff). We like the hotel and will stay again. Hopefully issues regarding the restaurant will be resolved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Beaune Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mederic Fauchille General Manager

Anonymous Families - 23/08/2019 AccorHotels review
« Huge problems in dining restaurant »

Didn’t want to bring wineglases because no one were clean. Forgot our main courses and asked for dessert or coffee, so the main courses were Cold

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIBEKE HALD J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Beaune Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mederic Fauchille General Manager

Daniel V. G. Families - 16/08/2019 AccorHotels review
« Perfect hotel for Beaune »

Excellent reception staff and manager. Connecting rooms perfect for families

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