Hotel - Hotel Mercure Paris Orly Tech Airport
Mercure Hotel Mercure Hotel

Hotel Mercure Paris Orly Tech Airport

3.8/5 3,392 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:30-23:00
    • Opening hours : Week-end 19:30-23:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

As of May 2019, our teams will enjoy helping you discover our new Mercure Hotel, renovated for a delightful journey between heaven and earth.

Hotel location

Companies and event centres nearby

Company

AIR FRANCE PARAY-VIEILLE-POSTE1.5 km / 0.93 mi
AIR LIB1 km / 0.62 mi

Congress centre

ESPACE JEAN MONNET1 km / 0.62 mi

Exhibition centre

PARC DES EXPOSITIONS20 km / 12.43 mi VILLEPINTE35 km / 21.88 mi

Your meetings and events

The Mercure Orly will be pleased to help host your seminars, meetings and training courses in one of its six fully-equipped meeting rooms, with free Wi-Fi access. Free airport shuttle bus and a hotel car park with 120 spaces.Personalized or à la carte dining is available when you want to take a moment to relax. Meals are served in our Carnet de Voyages restaurant or in a private lounge.Our customer service representative will be happy to provide a personalized quotation for your requests. The representative will ensure your events run smoothly, greet your participants and provide assistance throughout.

Hotel Mercure Paris Orly Tech Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CORFOU 21 m2 2 m 16 0 6 9 0
SUEZ 23 m2 2 m 15 8 10 8 10
TOUAREG 31 m2 2 m 20 12 15 20 15
MISSISSIPPI 45 m2 2 m 30 18 21 30 18
TOUAREG-SUEZ 54 m2 2 m 40 20 23 35 20
KILIMANDJARO 80 m2 2 m 70 25 30 50 28
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Mercure Orly Aéroport offers air-conditioned rooms with free WIFI access, Canal+ and Bein Sport channels. Choose between the Standard Room, Privilege Room or Family room according to your needs.

  • 189 rooms
  • 100% non-smoking hotel
  • 6 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.8/5 AccorHotels Rating 3,392 reviews

Our guest reviews for
Hotel Mercure Paris Orly Tech Airport

100% genuine reviews from our guests

Find out more
Hugues Couples - 10/08/2019 AccorHotels review
« Overclock satified »

Great staff! Especially the night and breakfast people. Comon area are nice. But the rooms were not very nice for a 4 star, cleaning could be better.

Gg O. T. M. Business - 06/08/2019 AccorHotels review
« business trip »

all 's ok with this stay

S. Business - 04/08/2019 AccorHotels review
« Standard quality »

Quality of room ok , pillows to big !! Breakfast was poor quality. Had to request fresh fruit as none was available.

Anonymous Business - 03/08/2019 AccorHotels review
« Nice hotel »

Nice and clean, friendly staff

F. Business - 01/08/2019 AccorHotels review

superbe hotel , tres classe

Mark P. Friends - 29/07/2019 AccorHotels review
« Much less than I expected from a Mercure in every sense »

Disappointing: 1. check in casual and unprepared, check-out unattended 2. Room very very basic - more ibis than Mercure 3. Ludicrous charge to park a car overnight without any information on this until I tried to get out! Has completely put me off the Mercure brand - May as just go direct to the cheaper and more efficient Ibis brand.

Anonymous Business - 17/07/2019 AccorHotels review
« Nice place to stay - nice breakfast »

Nice stay. Fine common area. Extended breakfast with all what you could wish for.

Lorenzo Business - 12/07/2019 AccorHotels review
« excellent renovation »

I was used to utilize this hotel in the past and I'm really happy on how it has been renovated. a lot of space in the common areas allow you to relax from the moment you enter in the hotel. I would recomend to enlarge the menu. public transportation are really confortable and in 40 minutes you can be in the heart of Paris spening less than 4€.

S Business - 12/07/2019 AccorHotels review
« Nice, easy going hotel stay »

Stay was fine, hotel room nice, clean, still building work going on but that's not too intrusive. Slow service in the restaurant/bar but I wasnt in a rush so didnt really impact my stay.

Hans B. Business - 01/07/2019 AccorHotels review
« Nice new and clean hotel »

The room was conveniently sized, very good bed. Bathroom was a bit less to my liking. When standing in the bathtub to take shower being almost 2m tall and then finding out that the shower is only reaching your chin....a matter of taste, but a walk-in shower would have B. a lot handier. Restaurant food fro dinner is of good quality, but ration is (very) small for the price you pay. Breakfast was excellent ! And so was the shuttle service

Anonymous Business - 01/07/2019 AccorHotels review
« The worst hotel in life. »

- I found a towel with blood on it. - 3 machines and one muscular exercise device are over in the gym. There is no dumbbell and no ventilation because the fan does not work. - 0F construction site view - Unkind employee when checking out. Keep breathing and responding to Invoice request. - No stores in and near the hotel. There is no place to buy even if there is not enough water. - If there is no other action for this complain from Matthieu SABY(General Manager), who sent the evaluation request mail, I will not gonna use this hotel again, and wants to tell my acquaintances not to go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HYUNYOUNG N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Tech Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 00…1 if you wish to discuss this matter in further details. Sincerely, Marjorie DOM Deputy Manager Mercure Paris Orly Tech Airport

Nope Business - 30/06/2019 AccorHotels review
« Nice new hotel with updated rooms that are less than expected »

Entering the Hotel was very nice! The new main entrance that is looking like a grand café is wonderfull. It raised the expectations of the rooms! Not all was ready, but I did not mind. It was a very late arrival, but I was helped by very nice personnel. Entering the room I was disappointed. The hotel had the old rooms in use, that were updated. However the paining was not so nice and the shower was leaking into the bathroom. The TV was updated too and very big, but I expected also an option to watch movies instead of the standard TV channels. The expectations on the room was maybe to high, caused by the great new nice entry?

Naomi Families - 24/06/2019 AccorHotels review
« Poor brekfast . »

Buffet eggs sausages bacon ran out by 7 .30am told waiter ro replenish and he didnt. Waited 30 min without them until we left bcz we hd a flight to catch and we still paid the full fee for 2. Booked twin room for 2 but inly got 1 set of towels. Asked reception at 8pm when we came back fo extra set n he said no housekeeping ws closed for the day you will get them tomorrow at 7am. At checkout was told would gt my 250 eur deposit credited back to my account immediatly but still nothing after 3 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NAOME C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Tech Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Mercure Paris Orly Tech Airport

Jhn H. Business - 11/06/2019 AccorHotels review

Great hotel. Really appreciated the games room.

F. Business - 21/05/2019 AccorHotels review

Nice hotel, nicely decorated rooms. It only feels weird to see that it’s not yet fully ready (outdoor terrasse under construction as well as ground floor) and there are lots of construction materials around. Not so nice !! Beside that, employee are very friendly and professional and food is great ! The one negative point ... no airport shuttle !

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERONIQUE F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Tech Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marjorie DOM Deputy Manager

Heather M. Couples - 19/05/2019 AccorHotels review
« Mrs H M. »

Unfortunately the hotel only reopened the day before we arrived! Rooms were over powering with the smell of paint, the tap only dribbled water out. The staff didn’t really know what they were doing, it was like an exercise in learning for them but for us it was like being a guinea pig! The staff didn’t know much about the car park and stay or about the free shuttle service offered. They gave us no help whatsoever which was our reason for choosing the hotel. The shuttle didn’t turn up at the time they thought I would, they didn’t know how to find out about when it would turn up so we ordered a taxi. The menu is very limited and is mostly pasta which if you don’t eat there are no alternatives. You offer 50cl beer for 7.50 Euro but you can’t have because you’ve only got 25cl glasses so end up paying 9 Euro for 50cl which is extortion if you offer 50cl for 7.50 then that’s what you should get, it’s not our fault you have the wrong glass! I note you have a bath instead of shower, I couldn’t use because I can’t climb in as many people my age of with walking difficulties would find it difficult. If I am paying 110 Euro per night I expect a proper cup/mug for my coffee not a plastic cup which is difficult to hold with hot liquid. On my return I note that despite only being open 10 days there were stains on the carpet already, Also pulling a suitcase in carpet is difficult, tiled or wood floor would be much more appropriate and easier to clean! A vacuum cleaner was left in the corridor, could have easily caused an accident, it was still there in the morning. I’m sorry but for the prices you are charging the stay was not very good and hasn’t given me a good impression of your company, I raked and stayed but I didn’t have to give a registration number so how do you know who has paid and parked? I was told it was secure but on both times we arrived and left the barriers were up! I’m sorry to complain but it was not a good experience I’m afraid. I understand your staff need to learn but not at my expense.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HEATHER M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You can be sure that all of your remarks and concerns have been transmitted to all of the different departments for a quick actions plan. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marjorie DOM Deputy Mananger

Shaun F. Business - 18/05/2019 AccorHotels review
« This hotel should not be open yet »

The hotel is not ready and everything was very complicated from the air conditioning and phone not working in the room to the service in the restaurant being very slow. The food at the restaurant was also very bad both in terms of number of choices and the quality of food. The hotel seemed to still be under construction around us, even as we ate breakfast in the restaurant there were very loud works happening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAUN F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Aéroport . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to the different departments and prevent future occurrence by taking quick actions. Meanwhile we have taken in consideration your insatisfaction and note that my team will make 50% refund on your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marjorie DOM Deputy Mananger

Jamie P. Business - 17/05/2019 AccorHotels review
« Not ready to be open »

The hotel opened one week ago but needs about another month to be finished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMIE P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY General Manager Mercure

Ian S. Business - 11/03/2018 AccorHotels review

Hotel was comfortable but in need of refurbishment, which was happening. But needs to be extensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., Thank you for taking the time to express your feelings after your stay in the Mercure Paris Orly Airport. I am sorry that your experience did not meet completely your expectations. Please allow me to present my sincerest apologies. I have duly notice your remark regarding the comfort in the hotel. I have the pleasure to inform you that our Group will start a complete renovation. This will prevent the dysfunctions you did mention and improve your comfort. It is our hope that you will give us the opportunity to better serve you next year after we have achieved this program. Sincerely yours, dear Mr. s., Philippe Brindeau Directeur.

Anonymous Business - 08/03/2018 AccorHotels review
« acceptable »

room was ok, breakfast is good, staff reasonably friendly. unfortunately, two things that let me down were: 1. I forgot my charger, I went to reception to ask if they would have a spare one, the gentleman there looked at me as if I was asking for something out of this world... I know it was my fault, but considering everyone has a mobile device of some sort these days, I do not think it was an unreasonable request. I was sent to ask at the bar? The lady there, really friendly and understanding, sent me back to reception. Just a thought, maybe have a few spare of those as I am sure I am not the only who has left behind their charger and it would really help your guests. 2. I asked for wake up call at 0645 as my mobile had run out of battery. That never happened. Luckily, I was woken up by some loud noise on the corridor, or from another room.

Our most recent 20 reviews
See more reviews

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates