Hotel - Hotel Mercure Paris Orly Tech Airport
Mercure Hotel Mercure Hotel

Hotel Mercure Paris Orly Tech Airport

3.8/5 3,494 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:30-23:00
    • Opening hours : Week-end 19:30-23:00
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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As of May 2019, our teams will enjoy helping you discover our new Mercure Hotel, renovated for a delightful journey between heaven and earth.

Hotel location

Companies and event centres nearby

Company

AIR FRANCE PARAY-VIEILLE-POSTE1.5 km / 0.93 mi
AIR LIB1 km / 0.62 mi

Congress centre

ESPACE JEAN MONNET1 km / 0.62 mi

Exhibition centre

PARC DES EXPOSITIONS20 km / 12.43 mi VILLEPINTE35 km / 21.88 mi

Your meetings and events

The Mercure Orly will be pleased to help host your seminars, meetings and training courses in one of its six fully-equipped meeting rooms, with free Wi-Fi access. Free airport shuttle bus and a hotel car park with 120 spaces.Personalized or à la carte dining is available when you want to take a moment to relax. Meals are served in our Carnet de Voyages restaurant or in a private lounge.Our customer service representative will be happy to provide a personalized quotation for your requests. The representative will ensure your events run smoothly, greet your participants and provide assistance throughout.

Hotel Mercure Paris Orly Tech Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CORFOU 21 m2 2 m 16 0 6 9 0
TRIPOLI 26 m2 2 m 16 0 8 9 0
BERGAMO 40 m2 2 m 33 14 16 13 0
MATERA 51 m2 2 m 46 18 20 19 0
PIENZA 59 m2 2 m 49 22 24 25 0
HYDRA 150 m2 2 m 130 55 62 60 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Mercure Orly Aéroport offers air-conditioned rooms with free WIFI access, Canal+ and Bein Sport channels. Choose between the Standard Room, Privilege Room or Family room according to your needs.

  • 189 rooms
  • 100% non-smoking hotel
  • 6 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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3.8/5 AccorHotels Rating 3,494 reviews

Our guest reviews for
Hotel Mercure Paris Orly Tech Airport

100% genuine reviews from our guests

Find out more
Anonymous Business - 29/09/2019 AccorHotels review
« convenient »

TV was not working WIFI connection was poor

B. Business - 20/09/2019 AccorHotels review

I was dropped in your hotel by ibis styles due to overbooking. Not my choice unfortunatly.

Bernard B. Business - 17/09/2019 AccorHotels review
« Nice location for me »

Hotel brand new and nice but room have no charm. Looks like hospital rooms. Quiet disappointed for a brand new 4 star hotel

Anonymous Business - 16/09/2019 AccorHotels review
« Very good »

It was nice and cosy

Jessie M. Couples - 10/09/2019 AccorHotels review
« Nice clean hotel »

Love the interior of the lobby, how relaxed and homey it is. The whole hotel is clean and staff are very nice.

Karl Business - 08/09/2019 AccorHotels review
« Mercure Paris Orly »

Good dinner, basic breakfast New hotel, not fully finished with peculiar color/carpet choices

Anonymous Solo - 21/08/2019 AccorHotels review

A BIG problem was that there was no information about the shuttle bus service on the hotel’s website and the information on the shuttle bus stop at the airport was misleading! Noone picked ip the phone when I tried to call to find out how to get to the hotel and I ended up using a tram and walking long way because I was misinformed about the shuttle! The stay was ok, friendly front desk staff. The bathroom needs towel hooks close to the shower. The floor didn’t seem clean, I got some hair (not mine) stuck to my feet when I stepped on the carpet.

Anonymous Business - 20/08/2019 AccorHotels review
« Average performance by staff everywhere »

I stay regularly due to work location. Staff are not well trained and may also be understaffed. Breakfast items regularly run out and customers need to ask staff to restock virtually everything. No initiative to monitor and restock. Long waits for service including check in to get key. They do recognise me as a regular customer and remember my name which is nice. Cleaning of rooms not consistent. Regularly forget to restock water and leave toilet seats up after cleaning. Quality of fitout is poor as only 3 months old but shower and basin areas are staining.

Hugues Couples - 10/08/2019 AccorHotels review
« Overclock satified »

Great staff! Especially the night and breakfast people. Comon area are nice. But the rooms were not very nice for a 4 star, cleaning could be better.

Gg O. T. M. Business - 06/08/2019 AccorHotels review
« business trip »

all 's ok with this stay

S. Business - 04/08/2019 AccorHotels review
« Standard quality »

Quality of room ok , pillows to big !! Breakfast was poor quality. Had to request fresh fruit as none was available.

Anonymous Business - 03/08/2019 AccorHotels review
« Nice hotel »

Nice and clean, friendly staff

F. Business - 01/08/2019 AccorHotels review

superbe hotel , tres classe

Mark P. Friends - 29/07/2019 AccorHotels review
« Much less than I expected from a Mercure in every sense »

Disappointing: 1. check in casual and unprepared, check-out unattended 2. Room very very basic - more ibis than Mercure 3. Ludicrous charge to park a car overnight without any information on this until I tried to get out! Has completely put me off the Mercure brand - May as just go direct to the cheaper and more efficient Ibis brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Tech Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu SABY Directeur Mercure Paris Orly Tech Airport

Anonymous Business - 17/07/2019 AccorHotels review
« Nice place to stay - nice breakfast »

Nice stay. Fine common area. Extended breakfast with all what you could wish for.

Lorenzo Business - 12/07/2019 AccorHotels review
« excellent renovation »

I was used to utilize this hotel in the past and I'm really happy on how it has been renovated. a lot of space in the common areas allow you to relax from the moment you enter in the hotel. I would recomend to enlarge the menu. public transportation are really confortable and in 40 minutes you can be in the heart of Paris spening less than 4€.

S Business - 12/07/2019 AccorHotels review
« Nice, easy going hotel stay »

Stay was fine, hotel room nice, clean, still building work going on but that's not too intrusive. Slow service in the restaurant/bar but I wasnt in a rush so didnt really impact my stay.

Hans B. Business - 01/07/2019 AccorHotels review
« Nice new and clean hotel »

The room was conveniently sized, very good bed. Bathroom was a bit less to my liking. When standing in the bathtub to take shower being almost 2m tall and then finding out that the shower is only reaching your chin....a matter of taste, but a walk-in shower would have B. a lot handier. Restaurant food fro dinner is of good quality, but ration is (very) small for the price you pay. Breakfast was excellent ! And so was the shuttle service

Anonymous Business - 01/07/2019 AccorHotels review
« The worst hotel in life. »

- I found a towel with blood on it. - 3 machines and one muscular exercise device are over in the gym. There is no dumbbell and no ventilation because the fan does not work. - 0F construction site view - Unkind employee when checking out. Keep breathing and responding to Invoice request. - No stores in and near the hotel. There is no place to buy even if there is not enough water. - If there is no other action for this complain from Matthieu SABY(General Manager), who sent the evaluation request mail, I will not gonna use this hotel again, and wants to tell my acquaintances not to go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HYUNYOUNG N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Orly Tech Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 00…1 if you wish to discuss this matter in further details. Sincerely, Marjorie DOM Deputy Manager Mercure Paris Orly Tech Airport

Nope Business - 30/06/2019 AccorHotels review
« Nice new hotel with updated rooms that are less than expected »

Entering the Hotel was very nice! The new main entrance that is looking like a grand café is wonderfull. It raised the expectations of the rooms! Not all was ready, but I did not mind. It was a very late arrival, but I was helped by very nice personnel. Entering the room I was disappointed. The hotel had the old rooms in use, that were updated. However the paining was not so nice and the shower was leaking into the bathroom. The TV was updated too and very big, but I expected also an option to watch movies instead of the standard TV channels. The expectations on the room was maybe to high, caused by the great new nice entry?

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