Hotel - Mercure Reims Centre Cathedrale Hotel
Mercure Hotel Mercure Hotel

Mercure Reims Centre Cathedrale Hotel

3.5/5 1,629 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 14 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

MUMM3 km / 1.86 mi POMMERY3 km / 1.86 mi
PIPER HEIDSIECK3 km / 1.86 mi

Exhibition centre

CENTRE DES CONGRES1 km / 0.62 mi

Your meetings and events

Organize your business meetings in a relaxed atmosphere, just 45 minutes away from Paris by TGV. Make the most of our 10 meeting rooms that are equipped with high-performance technology and which can be adapted to suit any kind of event.Enjoy liaising with a single sales representative for a personalized service.Take advantage of a single representative for personalized service. We combine the practical and enjoyable by helping to organize your dinners in a prestigious champagne house (visit to wine cellars and champagne dinner).

Mercure Reims Centre Cathedrale Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHARLE VII 16 m2 2 m 19 0 19 15 0
CHARLES IX 16 m2 2 m 0 0 9 0 0
CHARLES VIII 16 m2 2 m 19 0 19 15 0
CHARLES IV 20 m2 2 m 19 0 19 15 0
CHARLES V 20 m2 2 m 19 0 19 15 0
CHARLES VI 30 m2 2 m 19 8 19 15 0
LOUIS XIV 60 m2 3 m 45 30 45 40 40
LOUIS XIII 69 m2 3 m 45 20 45 40 40
CLOVIS 80 m2 2 m 60 25 60 40 35
LOUIS XV 80 m2 3 m 70 30 70 50 50
XIII + XIV 130 m2 3 m 90 0 80 70 80
XIV + XV 140 m2 3 m 0 0 100 0 90
XIII + XIV + XV 210 m2 3 m 180 0 180 150 150
Espace de Réception 290 m2 3 m 0 0 350 0 250
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Audio and video equipment
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 130 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 4,875 reviews

Our guest reviews for
Mercure Reims Centre Cathedrale Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,629 reviews
Jesen Business - 13/07/2019 AccorHotels certified review
« Great place in Reims »

Comfortable, clean and convenient

Bill M. Couples - 13/07/2019 AccorHotels certified review

Very good helpful staff, good breakfast and the room was fine. Good location

David P. Solo - 13/07/2019 AccorHotels certified review
« Just an overnight stay »

Experience was fine, although when I checked in the receptionist did not seem to know if I was an Accor club member.

Anonymous Couples - 12/07/2019 AccorHotels certified review
« Disappointing »

- Our "Privilege room" on the 4th floor was not worth the price, since too old (not renovated) furniture and bathroom. - Breakfast was limited and staff very indifferent attitude towards customers. + Nice Welcome by Front Desk staff

Family - 11/07/2019 TripAdvisor review
« JR »

We had a great stay at a Mercure Reims Centre Cathédrale. Although it was the night before Grand Tour of France, we had no idea about this event, the hotel staff was excellent and very professional. Special mention to Robin in the front desk. The rooms are comfortable and clean. The breakfast was great. I do recommend the hotel!

Taddy Couples - 10/07/2019 AccorHotels certified review
« Slightly disappointed. »

We’ve stayed here a few times before but I think standards have slipped a little. Hotel quite well positioned with secure parking. Front desk staff offered no welcome upon arrival apart from Robin who was helpful. No help offered with luggage just a casual pointing out of a luggage trolley. Our room was small. We asked for something larger (we would pay the difference) but nothing was available ..... it’s close to the river, shops, cathedral etc but needs an injection of character & friendliness. Breakfast was good in the light & airy restaurant. Dog friendly.

Anonymous Solo - 02/07/2019 AccorHotels certified review
« It was a good stay, despite the price »

Bed was comfortable, food was great, room was comfy and nice.

Michel V. Families - 02/07/2019 AccorHotels certified review
« Awesome stay. »

Great hotel.

Max D. Solo - 28/06/2019 AccorHotels certified review
« A very restful stay... »

A very restful stay in a superb location with easy access on foot to much of the centre of the city and perfectly positioned for arrival and departure on the autoroute. The hotel has good facilities with a secure underground car park. Dinner may just be adequate, but the breakfast is really where the hotel excels with a wide choice on offer.

Anonymous Friends - 26/06/2019 AccorHotels certified review
« I cancelled my booking by accident and contacted reception within an hour to be told that i had to repay if i wanted to stay »

I could not stay with you as i would have had to pay twice. Your person on reception was rude and intransigent

Alan Families - 24/06/2019 AccorHotels certified review
« Comfortable »

Great hotel, didn't like the new bar, very little champagne to choose from which I was very surprise to see as we stay here every year and I look forward to eating and drinking at the hotel.

Eric W. Families - 24/06/2019 AccorHotels certified review
« Not as good as6 previous years »

The junior suite was excellent, clean and fresh. Your champagne glasses are smaller, but the quality of champagne was enjoyable. The dinner menu is smaller and my steak was medium and not rare as requested. I did mention this and they offered to change this but I declined as the steak was very nice. Normally you would have got excellent as in the past 12 years we have been coming to you.

S. A. Couples - 15/06/2019 AccorHotels certified review
« no-one to serve at the bar, having spent 6 hours driving to Reims! »

Rooms OK, breakfast OK (not as good as many Ibis Hotels we stay in), dinner average. Car Park good.

Geoffrey G. Couples - 13/06/2019 AccorHotels certified review
« Very satisfied »

Found the staff to be exceptionally helpful and friendly

Boltitude Friends - 07/06/2019 AccorHotels certified review
« Good location for lots of interesting locations »

Great location to see everything I wanted to. Parking, wi-fi good staff helpful and polite. Dinner menu a little restricted but breakfast good. No enough "normal" tea in room or restaurant but then we are English. Room wasn't attended to by time returned late afternoon, girl arrived but too tired to vacate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to give us your feedback of your stay. We are delighted to hear that everything about our hotel was to your liking and that you found our location and parking to be ideal. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a courteous and professional service. We are sorry that your dining experience was not completely to your satisfaction. Rest assured that we have noted your comments in this regard and passed them on to the appropriate department. Nevertheless, we are pleased to hear that you enjoyed our breakfast selection. Please do not hesitate to ask our reception team for additional tea items, as we are always pleased to provide you with any additional amenities that you require. We will be using this feedback to make improvements to our amenities and services for the future. We hope to be able to welcome you back again soon. Best regards, Stéphanie GAGNOUX, General Manager

Brc Families - 03/06/2019 AccorHotels certified review
« Good location. »

We stayed 3 night. We enjoyed the hotel, its restaurant and bar, and the proximity to the city center. We had a very good time there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for this positive review concerning your experience at the Mercure Reims Centre Cathédrale hotel. We are delighted to hear that everything about our hotel was to your liking and that you found our location to be ideal. Your kind remarks about your dining and bar experience are truly appreciated. We do our utmost ensure that our guests have the best experience possible with us and it is always rewarding to receive a message of satisfaction. It would be a pleasure to see you again for another wonderful stay. Kind regards, Stéphanie GAGNOUX, General Manager

Friends getaway - 30/05/2019 TripAdvisor review
« I'll stay elsewhere next time »

I travel a lot for pleasure and work and stay in a variety of hotels in Europe, Asia and North America. This was my first time staying at the Mercure Reims Centre Cathedrale and it was my last time staying there. The only two positives I can say about the hotel is that the front desk staff were nice people and the hotel is just a short walk to some of the key sights in Reims. My hotel room was really worn and in desperate need of a renovation and it was dirty. The tiles in the bathroom were dirty, the carpet looked and felt dirty, the chairs in the room looked dirty, the Nespresso maker was filthy and I scrubbed it clean before I could use it. The bedsheet didn't cover the entire mattress, which was disgusting. The hotel was just gross. If this were the only hotel available in Reims, I would stay in a different city or not come back to Reims.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Thank you for your review. We are happy to know that you found our location to be convenient. It was however very concerning to be told of this experience. As we do try to maintain high standards when it comes to cleanliness we ask that guests make us aware of any shortcomings so that we may have these immediately addressed. Also, we have noted your comments regarding the room and are pleased to advise you that we do plan to renovate all of our rooms during the course of this year. We hope that we may be able to welcome you back to see the improvements. Kind regards, Stéphanie GAGNOUX, General Manager

Anonymous Couples - 27/05/2019 AccorHotels certified review
« Ok hotel put no free parking available »

a bit run down but ok for value , sting in the tail as charged £15 for parking . Also got stuck in-between barriers and electric gate !

Gaby Solo - 24/05/2019 AccorHotels certified review
« Restaurant disappointing »

The staff, the rooms and facilities were still as good as usual but the restaurant had been really disappointing compared to what I was used to. The “special restaurant bread” was half chewy half stale . The options on the menu were greatly reduced and they were only cheap fish fishes on the menu. When he was made awar about my comments, the manager of the hotel offered me the main-course if the dinner, which was a very nice gesture. But to keep your regular customers you ought to improve your restaurant to what it used to be.

Paul Couples - 22/05/2019 AccorHotels certified review
« Brief stopover en route »

Excellent service. Very comfortable. Helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you very much for your kind review about your stay at Hotel Mercure Reims Centre Cathédrale. Ensuring the comfort of our guests is one of our top priorities, so it is rewarding to know that you were satisfied in this regard. We really appreciate your mention of our team's top quality service; this will inspire us to keep up the good work! We hope that you will stay with us again on your next visit to Reims. Best wishes, Stéphanie GAGNOUX, General Manager

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