Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

4.0/5 925 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AIRBUS10 km / 6.25 mi MATRA10 km / 6.25 mi
CNES10 km / 6.25 mi

Congress centre

PIERRE BAUDIS CTR1.5 km / 0.93 mi

Your meetings and events

Mercure Toulouse Centre Wilson Capitole hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Labeda 90 m2 2 m 25 10 25 0 0
    • Screen
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 95 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,446 reviews

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 925 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 08/07/2019 AccorHotels certified review
« Close to perfect »

I was upgraded to the privilege room, which was very nice. Also, whoever did the room service on the day did an exceptionally good job - it was so good that it is really worth mentioning. The one thing I always struggle with when staying at your hotel is the water pressure in the shower, which is really not sufficient for rinsing shampoo out of long/ curly hair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Abhijeet C. Business - 08/07/2019 AccorHotels certified review
« Stay can be better with small improvement »

My Experience with Mercure Wilson was not too good not too bad, limited breakfast menu, hassle in check in process, no drinking water in room on daily, although I like ambience and housekeeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhijeet C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Carol C. Solo - 03/07/2019 AccorHotels certified review
« Lovely, genteel service in a super location in a surprising city. »

Professional service, clean premises, safe surroundings. The air conditioning was very welcome oasis during the heat wave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Neil Business - 27/06/2019 AccorHotels certified review
« Short stay for business trip »

Excellent, Did not have time to use the whole of the hotel's facilities therefore cannot give full marks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Andrew B. Business - 27/06/2019 AccorHotels certified review
« Hotel was good but room was showing signs of age »

I enjoy staying at this hotel for its location and the service but the room I stayed at 102 was showing signs of wear and fatigue and needs to be updated. It was also smaller than rooms I have stayed at before. Breakfast was good and overall I am happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Peter Business - 27/06/2019 AccorHotels certified review
« Satisfactory »

Satisfactory. Small change in breakfast larger cups for cappuccino coffee Have some well done bacon all available was on minimum level of cooked. Better quality sausages and again have some well done not everybody likes minimum cooking levels this is a comment that would admittedly apply to other hotels I have stayed at so the Mecure is no different particularly in France/Spain

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Anonymous Business - 26/06/2019 AccorHotels certified review
« Good »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod Directrice.

Neil.s Solo - 26/06/2019 AccorHotels certified review
« Very good »

Very friendly & helpful reception staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Sakher Business - 24/06/2019 AccorHotels certified review
« Great location and friendly staff »

The reception ladies were very helpful and nice , they made us a nice cup of coffee while we waited for our rooms , breakfast was good , rooms are small and air-conditioning was not great , working but not enough power The room that i checked in was very small and bathroom is tight did not bother me initially then I came back in the afternoon and could not stay in the room as the air-condition was not working and I am claustrophobic , so I requested to change the room and after hesitation they change my room beds and pillows are not comfortable , I had bad neck and headache from the pillows the staff were great and helpful and location is great breakfast was good and enough selections

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Dpj111 Couples - 22/06/2019 AccorHotels certified review
« Comfortable, Clean & Friendly »

Pleasant Staff and in a great location for Shops, Bars and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Kjl Business - 21/06/2019 AccorHotels certified review
« fine but slow slow check out »

Nice room, breakfast. Good location Check out in morning too slow when needing a printed invoice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Anonymous Friends - 18/06/2019 AccorHotels certified review
« Excellent location, staff, room, and amenities. »

Very correct.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Sergio Business - 17/06/2019 AccorHotels certified review
« Excellent choice »

The hotel is very well localized in the center of Toulouse with easy access to public transportation. The attendants are very kind and made my stay very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 17/06/2019 AccorHotels certified review
« An effective business stay »

Great location (city center, very near taxi and subway), clean room, great service, good room temperature control.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Rajesh G. P. Families - 17/06/2019 AccorHotels certified review
« Very good hotel near capitol »

The hotel was extremely good, located near the capitol.The buffet breakfast was good and all shopping places are nearby.This was the best hotel i have stayed during my visit to france.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajesh p., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonym Business - 13/06/2019 AccorHotels certified review
« perfect location »

I'd suggest to prepare some rooms for business trip ( table + chair)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Rajeev P. Families - 09/06/2019 AccorHotels certified review
« Great location, rooms neat and clean, professional staff - only negative is that the room size is somewhat on the small side! »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajeev P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 09/06/2019 AccorHotels certified review
« Parking not convenient »

Rooms and service were great, but I didn’t like the parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Andrew Business - 08/06/2019 AccorHotels certified review
« Overpriced tatty bad breakfast »

The hotel is tired and at best is a budget hotel. Should not be charging top prices for what they are offering Breakfast a joke. Management should try and stay here and have their guest experience Staff were ok. Guys in breakfast helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

Chris Business - 06/06/2019 AccorHotels certified review
« Excellent Service, very comfortable room and very good Breakfast »

A very quick Check-in and excellent room. Extremely good stay. Would recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

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