Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

4.0/5 964 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

AIRBUS10 km / 6.25 mi MATRA10 km / 6.25 mi
CNES10 km / 6.25 mi

Congress centre

PIERRE BAUDIS CTR1.5 km / 0.93 mi

Your meetings and events

Mercure Toulouse Centre Wilson Capitole hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Labeda 90 m2 2 m 25 10 25 0 0
    • Screen
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 95 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,905 reviews

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 964 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Christine F. Friends - 11/11/2019 Confirmed reviews AccorHotels
« Reliable hotel chain. »

Efficient reception. Thought bathroom needed updating. Very comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Happy T. Couples - 11/11/2019 Confirmed reviews AccorHotels
« Great bed, super location and amazing staff »

The title says it all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Happy t., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Carles Business - 07/11/2019 Confirmed reviews AccorHotels
« Great location and convenience »

The room was quite clean and comfortable with a big bed and a gorgeous TV screen. Full equipped bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 02/11/2019 Confirmed reviews AccorHotels
« Short but sweet »

Staff very helpful and good location with access to many restaurants for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Annie J. Couples - 02/11/2019 Confirmed reviews AccorHotels
« A very pleasant stay. »

We enjoyed being in a well designed hotel in a perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Glyn Business - 28/10/2019 Confirmed reviews AccorHotels
« Very good »

really nice hotel, good and quite in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Al Business - 26/10/2019 Confirmed reviews AccorHotels
« Great staff, but old stuffy hot room rough sheets meant little sleep over the three day stay. »

The room was dated. The air conditioning didn’t work. The room was hot and very stuffy. The bed seemed old and the sheets were of very low quality and rough to the touch. There were no choice of pillows and those provided were hot soft foam type which made sleep difficult and uncomfortable. The Air conditioning was turned off so it was not possible to cool or regulate the temperature in the hot stuffy room unless by opening a window. This then allowed all the noise of the city into the room. The bathroom door didn’t shut as the latch was worn and the toilet was loose. The shower temperature was difficult to finely adjust because the regulator was stiff. However the staff were fantastic, friendly helpful and accommodating which certainly helped. There are a lot better hotels in the capitole at this price point. Come on Accor this hotel needs some work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your comment about air conditioning, actually it is not possible to have air co and heater at the same period but you have the possibility to stop the heating in every room. Just for your information the hotel has been refurbished in 2014, and all the hotel's shit are new, we have changed them last summer. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

J. W. Business - 26/10/2019 Confirmed reviews AccorHotels
« Alles ok, very friendly people! »

Good. I would be very pleased, if the German Television channel could be changed to „ZDF“ instead of the not so relevant „RTL“. I like to stay in your hotel nearly every week during the next two years .... maybe there is a chance ....:-)?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joerg W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took the point about the german chanels and we will work on it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 23/10/2019 Confirmed reviews AccorHotels
« Convenient, comfortable and stylish in the city centre. »

Very practical and quick check in and check out procedure. I like the style of the lobby. There are nice bottles on display but apparently nobody available to serve a drink. Otherwise staff is friendly and efficient. Room comfortable and nicely decorated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Couples - 22/10/2019 Confirmed reviews AccorHotels
« Comfortable stay in the centre of the city »

The staff were very friendly and helpful. The room was comfortable and reasonably quiet, and the hotel is very well located in the centre of town. Having parking on-site was a big bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Alicia R. Business - 21/10/2019 Confirmed reviews AccorHotels
« Great location! »

The hotel is beautiful and location is perfect. The staff was very professional and helpful. On the second to last night of my stay there was some painting being done in the parking garage of the hotel. Unfortunately the fumes came through the vents and even though my room was on the top floor (5th) it became almost unbearable to sleep in it that night. I kept the window open as long as I could, but the street noise was pretty loud around 2:00am so I had to shut it. You don't hear any of the street noise when the window is closed. The hotel manager did try to give me another room to sleep in for the night, but the smell was strong in there as well. Other than that one issue, everything else was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 20/10/2019 Confirmed reviews AccorHotels
« Comfortable room in central location »

The reception staff were very helpful and pleasant. The room was comfortable/

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Valérie Moirod General Manager.

Simon Couples - 19/10/2019 Confirmed reviews AccorHotels
« Very nice hotel and service, made to feel very welcome »

Very nice hotel in a good location and very attentive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Brian S. Families - 17/10/2019 Confirmed reviews AccorHotels
« Excellent »

The hotel is well located, and provides good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Dan F. U. Business - 17/10/2019 Confirmed reviews AccorHotels
« modern comfortable hotel »

Enjoyed the lounge/bar and nicely appointed rooms. No restaurant on site but MANY right in very short walking distance (across the street.) No fitness center was my only disappointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Anonymous Friends - 17/10/2019 Confirmed reviews AccorHotels
« Ideal location and everything I needed. »

As above. Staff were very friendly and helpful . Room very clean and modern. Location very central so ideal for walking and exploring. Very comfortable bed. Quiet location .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager

J R. Couples - 14/10/2019 Confirmed reviews AccorHotels
« Everything was wonderful »

Great location with parking. Clean and comfortable. Staff was delightful. We would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Allison Families - 14/10/2019 Confirmed reviews AccorHotels
« Very good »

Good location, staff very helpful, room comfortable and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Geir Business - 14/10/2019 Confirmed reviews AccorHotels
« very nice stay, just what I was looking for »

nice rooms and breakfast, and very central in Toulouse

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

Andrada Business - 11/10/2019 Confirmed reviews AccorHotels
« the room was very confortable and I had a nice stay. »

The breakfast was not as I expected for a 4-star hotel, but it was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front office manager

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