Hotel - Mercure Toulouse Centre Wilson Capitole hotel
Mercure Hotel Mercure Hotel

Mercure Toulouse Centre Wilson Capitole hotel

4.0/5 946 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end Closed

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIRBUS10 km / 6.25 mi MATRA10 km / 6.25 mi
CNES10 km / 6.25 mi

Congress centre

PIERRE BAUDIS CTR1.5 km / 0.93 mi

Your meetings and events

Mercure Toulouse Centre Wilson Capitole hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Labeda 90 m2 2 m 25 10 25 0 0
    • Screen
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from one of our Standard Rooms with double or twin beds or Club Rooms with more space.Or why not try our Junior Suites, spacious with a sitting area and sofa.

  • 95 rooms
  • 95 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,673 reviews

Our guest reviews for
Mercure Toulouse Centre Wilson Capitole hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 946 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Olaf Business - 09/09/2019 AccorHotels review
« very good location, nice room, excellent breakfast »

Nice friendly service. Good breakfast. Sometimes struggling at peak times with making dishes and cutlery available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Valérie Moirod General Manager.

Kate G. Couples - 09/09/2019 AccorHotels review
« Fabulous hotel in the heart of Toulouse »

We have stayed at this hotel a couple of times and on both occasions we have found the hotel to be clean and very comfortable. The staff were extremely friendly and courteous. Breakfast was plentiful and they also supplied me with gluten free bread. Parking was very convenient under the hotel no hassle at all. I would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Anonymous Business - 07/09/2019 AccorHotels review
« Room is fine, breakfast was limited »

I was disappointed that there wasn't more vegan food for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager

Anonymous Business - 06/09/2019 AccorHotels review

Everything was good. The parking garage was very difficult to enter and exit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Chris Business - 02/09/2019 AccorHotels review
« nice hotel - great location and good/comfortable rooms. too busy at breakfast »

overall very good. Check-in was a very friendly experience and we felt very welcomed. The room was good, wifi worked well and the location is great. The only issue was that breakfast was very busy on some days - it felt like the room simply wasn't big enough for the size of hotel. As a result, plates/bowls/cups were not available and there was a wait before we could find a table. By the end of the week the hotel was quieter and the breakfasts were much better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod Directrice.

James R. Business - 02/09/2019 AccorHotels review
« Perfect location, very friendly and helpful staff, impeccable presentation, lovely breakfast! »

We had a wonderful time. The hotel is perfectly located for the old city of Toulouse with many fine cafes and restaurants nearby. The staff were all very helpful and our room suited us perfectly. We really enjoyed the petit dejeuner, such beautiful breads.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Ram Business - 02/09/2019 AccorHotels review
« Excellent in almost all respects »

Extremely clean room, excellent housekeeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Deborah Friends - 29/08/2019 AccorHotels review
« Very good short stay »

Very good short stay. Thoughtful room configuration ie full lengtht mirror with plug socket close Very good breakfast, with simple but good quality fruit, plain yogurt and cold meats and cheese as well as the option to cook own eggs. Very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Moirod General Manager.

Adina Couples - 19/08/2019 AccorHotels review
« Adina »

Thé room amenities were inexistent! No conditioner, no shower cap, no vanity kit, nothing to clean the shoes. The breakfast was modest. Nothing was missing but the products were not replaced if they finished (I guess first come first served) For a 4* hotel I find it very very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Toulouse Centre Wilson Capitole. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding your comment about amenities, we just would like to confirm you that you've reserved a standard room with few amenities included. Because amenities seem important for you, we recommend you to book a Privilege room for a next stay; those rooms include shower cap, slippers, bathrobe, body lotion, shoe shine, vanity kit, Nespresso machine, minibar included in the rate.... We are sur the Privilege room suits you better. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie Moirod General Manager.

As Families - 17/08/2019 AccorHotels review
« Family holiday »

Very good stay location was perfect, lots of restaurants and things to do nearby, rooms were spacious and modern. Staff very helpful will definitely be back if in Toulouse again. Good for families Cinema literally next door !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Robin T. Couples - 15/08/2019 AccorHotels review
« Hotel is centrally located with helpful reception staff »

My wife and I stayed one night. We enjoyed our stay but surprised to find cardboard cups and just one sachet of coffee for each of us in the room. Head receptionist was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Nicky C. Business - 15/08/2019 AccorHotels review
« Great hotel in city centre »

Excellent location, decent rooms, a good breakfast and decent rates

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Marta Couples - 14/08/2019 AccorHotels review
« Comfortable stay and lovely personnel »

I spent 3 nights at Toulouse Centre Wilson Capitole hotel. The rooms are very clean and well isolated from the noise. Breakfast is a bit poor in terms of variety, there is barely fresh fruit and most of the options are sweets. Having said that, the quality of the food was fine. The personnel of the hotel is very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Anonymous Business - 13/08/2019 AccorHotels review
« Excellent location and accommodations »

Everything was great, and the only minor issue was how small the parking garage car. I'll get a smaller car next time :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Anonymous Couples - 12/08/2019 AccorHotels review
« Ms »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Anonymous Couples - 10/08/2019 AccorHotels review
« Friendly staff in a conveniently located area »

We particularly appreciated the welcome drink and it was nice to get snacks with drinks. The room was comfortable and clean. There was a problem with the shower but it was quickly fixed when we mentioned it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Anonymous Families - 09/08/2019 AccorHotels review
« Óptima »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Señor, Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Toulouse Centre Wilson Capitole. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Emilie Renouf Front Office Manager

Jun Families - 05/08/2019 AccorHotels review
« Feels at home »

Pleasantly surprised by the room space, amenities (free mini bar, smartphone compatible music player, complimentary welcome drinks) and extremely friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jun W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Anonymous Families - 01/08/2019 AccorHotels review
« Greatly situated »

Standard room very comfortable, extremely well located. But Parking is a nightmare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Centre Wilson Capitole. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Renouf Front Office Manager

Theresa Friends - 29/07/2019 AccorHotels review
« Close to restaurants & shops »

Friendly staff, close to all shops, restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Emilie Renouf Front Office Manager

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