Hotel - Hôtel Mercure Mont Saint-Michel
Mercure Hotel Mercure Hotel

Hôtel Mercure Mont Saint-Michel

4.3/5 2,142 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 19:00-22:00
    • Opening hours : Week-end 12:00-14:30 19:00-22:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

ST MALO55 km / 34.18 mi

Exhibition centre

ST MALO55 km / 34.18 mi

Your meetings and events

We have six function/meeting rooms available, spread over 2691 sq. ft (250 m²), of which 1722 sq. ft. (160 m²) are modular.Recently refurbished, light and airy and fitted with Wi-Fi connection and video projectors, they are ideal for study days or residential seminars.

Hôtel Mercure Mont Saint-Michel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHAUSEY 45 m2 2.6 m 0 18 18 0 0
GUERNESEY 14 m2 2.5 m 11 10 6 6 0
JERSEY 45 m2 2.5 m 30 15 22 20 0
MONT SAINT MICHEL 40 m2 2.5 m 30 20 20 20 0
NORMANDIE 84 m2 2.5 m 100 50 40 60 0
NORMANDIE/MSM/TOMBELAINE 160 m2 2.5 m 160 90 80 80 0
TOMBELAINE 40 m2 2.5 m 30 20 20 20 0
    • WIFI access
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 100 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,142 reviews

Our guest reviews for
Hôtel Mercure Mont Saint-Michel

100% genuine reviews from our guests

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Sue E. Couples - 12/05/2019 AccorHotels certified review
« Nice hotel »

Staff accomadating and helpful. Room was comfortable, we got a good nights sleep. The parking was confusing as we needed a code to enter the parking lot. We called the hotel and we were able to access the parking.

Anonymous Couples - 03/05/2019 AccorHotels certified review
« Comfortable, clean, quiet, great location, happy with our stay. »

The room was quiet, clean and confortable The access to to Mont St Michel was easy and convenient. The staff was friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback. We are hoping to welcome you again soon. Kind Regards. Mercure Hotel / Mont Saint-Michel

Sascha Friends - 02/05/2019 AccorHotels certified review
« nice stay but expensive »

friendly staff and ok room. breakfast was good. possibility to park bike in a closed garage and they even gave me sth to clean the bike. good location but just a bit overprized for what it is, just because of being close to mt st michel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking out of your time to tell us about your stay. It was a pleasure to have you in our hotel and we are hoping to see you again soon. Best Regards. Mercure Hotel / Mont Saint-Michel

Amira G. Couples - 25/04/2019 AccorHotels certified review
« Nice room,location,hospitality »

It was great to stay there.Close to the shuttle bus in a very comfortable room. Highly recommended.

Michael C. Families - 24/04/2019 AccorHotels certified review

Exceptional customer service leading up to our stay, during, and after. Quality room in perfect location for affordable rate. Excellent food at reasonable price

Manish Families - 22/04/2019 AccorHotels certified review
« Great location, friendly staff and excellent food. »

Highly recommended for families!!!

Anonymous Families - 21/04/2019 AccorHotels certified review

We visit the hotel after 20 years. The area changed but the quality of the hotel is good as we remember. The only thing which is missing is a family room.

Betty A. M. Families - 20/04/2019 AccorHotels certified review
« it was a very pleasant experience and we particularly enjoyed the generous breakfasts »

We had hoped for a room with a view as must everyone who stays at the hotel so that was disappointing. The shuttle to the Mont was very convenient and appreciated. our first night on a lower floor room we heard gushing water in the drains and when we asked for an upstairs room it was quickly offered . We enjoyed our stay at the hotel. Also, the front office staff were very kind and helpful and created a good impression with their smiles and good cheer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking out of your time to tell us about your experience. We are glad you enjoyed your stay. Please excuse us for the noice you have encountered in your room, we will try to fix this problem. We were happy to have you here and are hoping to see you again soon. Best Regards. Mercure Hotel / Mont Saint-Michel

Nicolas H. Solo - 19/04/2019 AccorHotels certified review
« Very good »

Very nice room and friendly service at the reception and at breakfast.

Anonymous Families - 08/04/2019 AccorHotels certified review
« Enjoyful »

Enjoy the design colors, the spacious, clean rooms with big window to the beautiful liver scene.

Sissy Couples - 06/04/2019 AccorHotels certified review
« Perfect location for Mont Saint Michel »

We caught the tram outside, but could easily have walked. The food at the restaurant next door for breakfast was good. We were within walking distance of the interesting dam and the main visitor's center.

David N. Couples - 30/03/2019 AccorHotels certified review
« Mediocre »

It was okay. Nothing amazing, nothing terrible. The room we received was recently painted so you smelled the point and it took roughly 45 mins of trying to get into the parking area using the code provided to us before we gave up and parked in the public lot.

Sergey B. Families - 26/03/2019 AccorHotels certified review

Lack of gym facilitys

Bruce Solo - 18/03/2019 AccorHotels certified review
« Great location »

The hotel is one of a group in the protected area around Mont St Michel and requires access through the security barrier which the hotel will send. The rooms are really comfortable and relaxing. There are a few restaurants nearby giving a great choice. The hotel has a restaurant that is next door and also open to the public, this is one of the high end places to eat so booking would be essential when the area is busy. The bar is also quite relaxing. The shuttle bus stops almost opposite for access to the Abbey, although I walked each way. I enjoyed staying here and would recommend this if visiting. There isn't much else other than the hotels or restaurants.

Timmy K. Couples - 14/03/2019 AccorHotels certified review
« Mr. Timmy K. »

Your reception doing good job, the room is clean and tidy, location is very convenient.

Remi T. Couples - 07/03/2019 AccorHotels certified review
« Barely OK »

Overall you need to improve the level of professionalism and customer attention/focus of the staff. Room fair. Food fair except the Tarte Tatin really bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience in our hotel. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. Rest assured that we will work on the things you have mentionned in your comment. We are looking forward to welcome you again soon in Le Mont Saint-Michel. Kind regards, Mercure Hotel / Mont Saint-Michel

Paul T. Friends - 18/02/2019 AccorHotels certified review
« Enjoyable stay spoiled by food poisoning from restaurant over the road. »

Very pleasant hotel in good location and helpful attentive staff. Directed to restaurant across the road for breakfast and also dined there. Unfortunately something we ate at the restaurant poisoned both me and my wife and we lost a day of our 3 day break.

Annie Couples - 17/02/2019 AccorHotels certified review

Wonderful location and the qualityexpected from Mercure

Pmsek Families - 12/02/2019 AccorHotels certified review
« Not equipped for medical emergency »

My husband tripped on the front mat/wet floor on arrival and split his head open quite badly. Nobody came to help or knew what to do. As a First Aid holder, I managed the situation and got them to call an ambulance after establishing that no doctor was available. The staff were sympathetic, but not aware of what to do to assist. My husband ended up with 8 stitches. I called the hotel and they did organise a taxi back to the hotel, but at no point did they check up on us. When I asked about reporting of the event they said they did not take or offer a report, which seems very odd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Please allow us to express our sincerest apologies for what happened to your husband and let us clear things up. When we saw what had occurred we did not notice it was that bad but called the ambulance right away. There was no doctor available since it was night time and as we are in the countryside. The staff gave you a compress to stop blood but the medicals said over the phone that we should wait for them to arrive. Our staff is not empowered to provide care so we couldn’t do anything else. We kindly proposed a survival cover and some water while waiting. Once the ambulance came one of our staff member helped to translate from French to English for a better understanding. When you got back to the hotel from the emergencies we asked if everything was alright as well as during check-out. We are truly sorry you have felt that way and hope your husband is recovering well. We wish you had a nice end of your trip in France. Best Regards, Mercure hôtel / Mont Saint-Michel

Juan Friends - 11/02/2019 AccorHotels certified review
« Excelent! »

This was great! The location is awesome, the service fantastic, a well rounded up good package!

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