Hotel - Hotel Am Konzerthaus Vienna MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Am Konzerthaus Vienna MGallery

4.5/5 3,184 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ASTRAZENECA0 km / 0 mi DONAU CHEMIE0 km / 0 mi
BP0 km / 0 mi

Congress centre

AUSTRIA CENTER5 km / 3 mi HOFBURG1 km / 0 mi REED MESSE3 km / 1 mi

Exhibition centre

MESSEGELAENDE5 km / 3 mi

Your meetings and events

The Symphony Room features distinctively large windows that stretch along two sides of the space, and with 51 m² it can accommodate up to 50 people when set up for theatre seating.The Melody room has plenty of natural light and is an ideal location for your business meetings, training seminars or presentations. The décor provides for a comfortable atmosphere.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HARMONY 17 m2 2 m 0 0 8 0 0
RHAPSODY 17 m2 2 m 0 0 10 0 0
MELODY 40 m2 2 m 30 12 14 20 18
SYMPHONY 51 m2 2 m 50 14 18 24 24
MELODY & SYMPHONY 91 m2 2 m 80 28 28 54 0
    • Flipchart
    • Auditorium
    • TV with VCR
    • Meeting room
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Arranged in the style of Viennese Art Nouveau, the Superior Rooms convince with an impressive painting of Gustav Klimt and are captivating due to their quiet location.Our spacious Deluxe rooms are tastefully decorated in Art Nouveau style and feature fine works from famous Austrian painter Gustav Klimt. Don't forget to pamper yourself with our "Good Night" package!

  • 211 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 5,924 reviews

Our guest reviews for
Hotel Am Konzerthaus Vienna MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,184 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Refael Solo - 11/11/2019 Confirmed reviews AccorHotels
« Satisfied »

Very nice hotel, good location. Some unusual things were: the toilet is very dense. I felt that the carpets in the room were not so clean and were not constantly vacuumed. The blankets in the room are a bit short and I'm not tall. Everything else was just fine and overall I'm pretty happy with the stay

Business - 11/11/2019 TripAdvisor review
« Superb location, attentive service, excellent breakfast. »

Just stayed for three nights. This hotel is centrally located near all the concert halls, the famous opera hall, theaters and Albertina museum. the room is spacious and well attended. The bad was found to be too soft and had his time to be replaced with a new matrass. Excellent breakfast and friendly service

Magdalenaa Business - 09/11/2019 Confirmed reviews AccorHotels
« Good, excellent breakfast. »

It was good. The room was clean, the breakfast was excellent. I missed slippers for one use. I would also apticiate, if there would be small gimm available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., thank you for your review. We are very glad that your overall experience in the Hotel am Konzerthaus was a very postive one. We will certainly share your feedback concerning the gym with our management. I hope to welcome you back soon and wish you a lovely evening. Best regards, Jaspreet Malhi - Front Office Agent

Anonymous Business - 09/11/2019 Confirmed reviews AccorHotels
« Nice Staff »

Old room but nice lobby and restaurant with excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., herewith I would like to thank you, in name of the whole team, for your lovely review. I am very glad to read that you felt comfortable at our hotel, and it would be our pleasure to welcome you back in the future, next time on a planned vacation to Vienna :-) We wish you a lovely evening and send you our best regards! Jaspreet Malhi - Front Office Agent

Alhosani Couples - 09/11/2019 Confirmed reviews AccorHotels
« Meduim »

The bed was so bad we had back pain and couldn’t sleep well on it . Beside that everything thing was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A., Thank you for sharing your experience at the Hotel am Konzerthaus! I am glad to read that your overall experience in the hotel was a positive one. I would also like to thank you for your feedback regarding the luggage service and the bed. I will forward your suggestions to our management. I am sorry that nobody helped you with your suitcase. We hope to have the chance to welcome you back soon and remain at your full disposal in case of any question or request. Kindest regards, Elisa M. - Hotel am Konzerthaus

Terrysmith Couples - 08/11/2019 Confirmed reviews AccorHotels
« A great experience overall and wonderful service »

Overall a great experience during our stay in Vienna. - Hotel very central and convenient to all major venues and attractions. - Staff were incredibly helpful, informative, and friendly My only negative about the Hotel was our room - Very tiny bathroom - unsafe shower in the bath for older people - not suitable for people over 55 years old having to climb into and out of the bath. you need showers

Our hotel has responded to the review
Our hotel has responded to the review

Good evening Mr. S. and thank you for your lovely words! We are really glad to read that your experience at the Hotel am Konzerthaus was a positive one. Concerning your feedback about the bathroom, I would like to inform you that a refurbishment of the rooms is being planned right now and we will certainly have many more rooms with shower in the next couple of years. We are already looking forward to welcome you back soon and send you our best regards! Sincerely, Elisa M. - Hotel am Konzerthaus

Couples - 31/10/2019 TripAdvisor review
« Great Location but ... »

Stayed for two nights and some features of the hotel are excellent. Great location, very comfy beds and clean. However for a four star hotel in a major European city I was disappointed by the worn feel to some of the décor and furnishings. The hotel does what it says on the tin but no more and it wasn't cheap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience at the Hotel am Konzerthaus! I am glad that you could take great advantage of the location of the Hotel and that you enjoyed the comfort of our newest beds. However, I regret to read that we were not able to satisfy all of your wishes during your stay. As you may have noticed, we renovated the whole ground floor last year, as well as the TVs and the beds in the room. I am still very sorry that the room did not fully meet your expectations. I hope we will have the chance to welcome you back in the future and I am confident that your next stay will be even more pleasant than the previous one. Should you wish to tell us more about your time here, do not hesitate to contact us anytime. We always remain at your disposal and send you our best regards from Vienna! Sincerely, Elisa M. – Hotel am Konzerthaus

Jb Friends - 30/10/2019 Confirmed reviews AccorHotels
« Good location »

Excellent service from all the staff. Very clean rooms and nice breakfast, but busy every morning as the hotel was quite full.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We would like to thank you so much for taking your time to complete our online survey and for your lovely comment and positive feedback; we really appreciate it. We are very glad to read that you have enjoyed your stay at the Hotel am Konzerthaus Vienna - MGallery Collection and we hope you have had a lovely time in Vienna. It will be a great pleasure to welcoming you back soon. Kind regards, Alejandra Loucel Front Office Shift Leader

Gabriela S. Business - 27/10/2019 Confirmed reviews AccorHotels
« Excellent customer service »

Very well located hotel. The rooms are nice, with great beds, and I loved the C.O Bigelow beauty products in the bathroom. Excellent breakfast and service at the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for your lovely words! We are really glad that your time here was worth a 100/100! It will be a huge pleasure to share your very positive impressions with the rest of the team. Our guests' satisfaction is for us the best reward and we look forward to welcoming you back very soon! Kindest regards from the whole Hotel am Konzerthaus team. Elisa M.

Naresh M. Families - 27/10/2019 Confirmed reviews AccorHotels

Excellent hotel Friendly and professional staff Very clean 10/10 Poor internet connection, slow, even after I paid 19€ for 7 days(was in hotel for 3 nights),I had to log in anew every day Breakfast could be like Schwarzberg Cafe - light and heavy items - pay as you chooe basis,did not match the price,as such we ate out every morning All in all, a lovely hotel with very central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for sharing your impressions about your last stay at the Hotel am Konzerthaus. Your comments regarding the friendliness of the staff were really much appreciated and are for us the best reward. I am sorry to read that you experienced some problems with the Wi-Fi and I will forward your feedback to our internet provider. We hope to get the chance to welcome you back soon and are confident that your next stay will be even more pleasant than the previous one. Kindest regards from the whole Hotel am Konzerthaus team! Elisa M. - Hotel am Konzerthaus

Teodora Business - 24/10/2019 Confirmed reviews AccorHotels
« excellent »

very comfortable & cosy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you for sharing your experience at the Hotel am Konzerthaus! We are very glad to read that your time here was worth a full 100/100 and would be delighted to welcome you back soon! Kindest regards from the whole Hotel am Konzerthaus team! Elisa M. - Hotel am Konzerthaus

Anonymous Couples - 23/10/2019 Confirmed reviews AccorHotels
« Nice location with very good food and cocktails but with some 'room' to improve. »

Overall, we had a positive experience at the hotel. The people were generally friendly and helpful, as well the lounge and restaurant supper experiences were very good. The first impression of our room was very good, with the Klimt on the wall and such but it seemed there were a number of oversights. The bed was lumpy and somewhat uncomfortable, the street noise was quite noticeable and there was mould on the wall of the shower. A few other minor issues include encouraging clients to send a postcard but not providing a pen in the room or suggesting in the written material that a cozy bathrobe would be provided for women but there was none to be found. So a good hotel where management could pay more attention to detail in the rooms to the same level that attention given to the food and drink despite the cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for sharing your impressions about your last stay at the Hotel am Konzerthaus. I am very glad to read that you had a nice overall experience, particularly by enjoying the food and drinks in our restaurant Apron. Herewith I would also like to thank you for your feedbacks. As we strive to make our guests’ stay memorable and comfortable, we really appreciate your suggestions and will be more than glad to discuss them with the management. Only this way we can improve our service, in order to even better welcome you in the future. Should you wish to tell us more, do not hesitate to contact us at any time: we kindly remain at your disposal and hope to welcome you back soon! Kindest regards, Elisa M. – Hotel am Konzerthaus

Olga S. Families - 19/10/2019 Confirmed reviews AccorHotels
« Excellent »

Everything was very very well!

Our hotel has responded to the review
Our hotel has responded to the review

Cara Signora S., Grazie per la Sua bella recensione, ci fa molto piacere leggere che il Suo soggiorno da noi sia stato piacevole. Ma soprattutto, grazie ancora della cioccolata! :-) Speriamo che si sia potuta godere la vacanza con Sua mamma e di poterla presto accogliere nuovamente a Vienna! Con i migliori saluti, Elisa Masina, Senior Shift Leader Front Office

Albert Couples - 16/10/2019 Confirmed reviews AccorHotels
« We had a very nice 5 night stay. »

My wife and I had an enjoyable stay recently. Breakfast was filling and the room was clean and comfortable. The location was close enough for us to walk to the underground and it was nice to have a taxi available when we wanted to use one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for such lovely words about your stay at the Hotel am Konzerthaus! We are very glad that you enjoyed your time here at the fullest and hope to welcome you back soon! Kindest regards, Elisa M.

Valentin M. Business - 16/10/2019 Confirmed reviews AccorHotels
« Nice experience »

I would have given 10 except the fact that i paid 50 euros for breakfast. I did not understood the difference between the standard one and "full experience" as there was no difference between me and anyone sitting in that room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for sharing your experience at the Hotel am Konzerthaus! I am very glad that you enjoyed your stay and I will gladly share your rewarding words with the rest of the team. Concerning the breakfast, we only have two options: the buffet breakfast, at the price of 26,00€ per person, which gives you access to the whole, intercontinental buffet and can be consumed in the restaurant, and the express breakfast, which costs 10,00€ and only includes coffee and croissant and can only be had at the bar. Should you have any further question, please do not hesitate to let us know: we all kindly remain at your full disposal and truly hope to welcome you back during your next visit in beautiful Vienna! Kindest regards from the Hotel am Konzerthaus team! Elisa M.

Anonymous Couples - 14/10/2019 Confirmed reviews AccorHotels
« Good for the price »

Good, it was my second time. Nice new restaurants. However, room was very warm (the temperature control did not work, temperature seems set and no possibility to lower it in the room) and the carpet in the room needs a serious cleaning - stains pretty visible. As for the front desk, fine and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for your review and for visiting us once more. It was a huge pleasure for us to welcome you back in Vienna! I regret to read that you experienced some problems with the air conditioning in the room: since we have a central heating and cooling system, we can only switch it twice a year: once in spring, for the air conditioning, and once in autumn, for the heating. Since October started as a really cold month, the season switch had been done already. If this caused you any inconvenience, I would like to apologize for it. I am, on the other hand, very glad that you enjoyed the friendliness of the front desk staff: it will be my pleasure to share you rewarding words with the rest of the team. We hope to welcome you again soon and wish you a wonderful weekend! Kind regards, Elisa Masina, Senior Shift Leader Front Office

Elissa S. Solo - 14/10/2019 Confirmed reviews AccorHotels
« Very comfortable and great location »

Really enjoyed my stay in Vienna. The hotel was very comfortable, functional and in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., Thank you for this great review! I am very glad to read that your six days in Vienna were memorable and that you enjoyed your time here. I hope you got home safe and that you are getting ready for the Australian Summer :-) It would be a pleasure to welcome you again during your next visit in Vienna! Kind regards, Elisa M. - Hotel am Konzerthaus

Richard A. C. B. Couples - 13/10/2019 Confirmed reviews AccorHotels
« Richard and Cindy - Vienna »

Comfortable room, great space! Not enough coffee pods for two room occupants. Inability to charge restaurant to room was a little inconvenient. The room was a tad too warm. Neither the air conditioning or leaving the windows open gave us much relief for sleeping but we were ok. All in all, we would return. Nice staff!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard and Cindy B., Thank you for sharing your positive experience at the Hotel am Konzerthaus! We are glad to read that it was, overall, a positive one. Herewith I would like to apologize again for the communication error between the restaurant and the reception billing system: I hope this was not too much trouble. We hope to welcome you back during your next visit in Vienna and are confident that, with the help of the whole team, we will be able to exceed your expectations and make your stay even more memorable than the previous one! Kindest regards, Elisa M. - Hotel am Konzerthaus

Carolyn F. Families - 12/10/2019 Confirmed reviews AccorHotels
« Convenient location! »

Enjoyable night stay in Vienna!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. F., Thank you for sharing your experience at the Hotel am Konzerthaus! We are glad that you had a nice time here and that you could take advantage of the location of the hotel. We hope to welcome you back soon! Kind regards, Elisa M. - Hotel am Konzerthaus

Dr .. R. F. C. Business - 11/10/2019 Confirmed reviews AccorHotels
« Very happy with the service »

This was my 3rd business meeting where we had 30+ people and everything went off well. Simone was great and so was Bernd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you very much for sharing your experience at the Hotel am Konzerthaus! We are glad that you enjoyed your stay at that the meeting went well. In name of Simone, Bernd and the rest of the team, I send you the best regards from Vienna and hope to welcome you back soon! Kindest regards, Elisa M. - Hotel am Konzerthaus

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