Hotel - Hotel Am Konzerthaus Vienna MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Am Konzerthaus Vienna MGallery

4.5/5 3,160 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • VIENNA SCHWECHAT
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ASTRAZENECA0 km / 0 mi DONAU CHEMIE0 km / 0 mi
BP0 km / 0 mi

Congress centre

AUSTRIA CENTER5 km / 3 mi HOFBURG1 km / 0 mi REED MESSE3 km / 1 mi

Exhibition centre

MESSEGELAENDE5 km / 3 mi

Your meetings and events

The Symphony Room features distinctively large windows that stretch along two sides of the space, and with 51 m² it can accommodate up to 50 people when set up for theatre seating.The Melody room has plenty of natural light and is an ideal location for your business meetings, training seminars or presentations. The décor provides for a comfortable atmosphere.

Hotel Am Konzerthaus Vienna MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HARMONY 17 m2 2 m 0 0 8 0 0
RHAPSODY 17 m2 2 m 0 0 10 0 0
MELODY 40 m2 2 m 30 12 14 20 18
SYMPHONY 51 m2 2 m 50 14 18 24 24
MELODY & SYMPHONY 91 m2 2 m 80 28 28 54 0
    • Flipchart
    • Auditorium
    • TV with VCR
    • Meeting room
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Arranged in the style of Viennese Art Nouveau, the Superior Rooms convince with an impressive painting of Gustav Klimt and are captivating due to their quiet location.Our spacious Deluxe rooms are tastefully decorated in Art Nouveau style and feature fine works from famous Austrian painter Gustav Klimt. Don't forget to pamper yourself with our "Good Night" package!

  • 211 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,751 reviews

Our guest reviews for
Hotel Am Konzerthaus Vienna MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,160 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Richard B. Business - 12/09/2019 AccorHotels review
« Another fantastic stay »

Excellent as always, slightly pricier than usual

Eran Couples - 12/09/2019 AccorHotels review
« No value for money »

Got room 503. There was spiders web stretching from the lights above the bed. Light in the bathroom didnt work, and bathroom is already dark. Also in bathroom, bath with no curtain/window. Paint was missing in the ceiling. Fridge rubber keep falling, so the door didnt close properly. No slippers as written in website. Key cards stoped working twice during 1.5 days stay. Breakfast too expensive, didnt try it.

Arjun G. Couples - 10/09/2019 AccorHotels review
« Good »

Lovely Bed.

Dave P. Couples - 09/09/2019 AccorHotels review
« Loved it!! »

The Hotel was very well positioned for our visit and the staff extremely helpful. Overall Very clean and breakfast plus the bar area were exceptional. A this was an arts and culture based visit for my girlfriend they provided in the room, champagne, a birthday card, chocolates plus some information on where to go to see our preferred artists. The small touches make such a difference and Claire and i thank you very much. x

Richard L. Friends - 09/09/2019 AccorHotels review
« Excellent Value, Great Hotel & Staff »

Excellent Value, Great Hotel & Staff ... all to expectations

Tereza G. Business - 05/09/2019 AccorHotels review
« perfect time »

very comfortable and pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., We would like to thank you so much for taking your time to complete our online survey and for the positive feedback. I am very glad to read that you have enjoyed your stay at the Hotel am Konzerthaus. We hope you had a great time in Vienna and it would be our pleasure to welcome you back in our hotel. Kind regards from Vienna, Alejandra Loucel Front Office Shift Leader

C. C. H. Solo - 02/09/2019 AccorHotels review
« Charming Art Deco Boutique Hotel in Quiet Location of Vienna City Centre »

Check-in: I was able to check-in at late night due to late flight, reception was fast to process my check-in and got a free late-check out, welcome drink voucher due to elite status, but no room upgrade though. Room: Some might considered the room to be dated, but it mixed well with their unique art decoration thus make it quite charming, especially with the Gustav Klimt print. The room is quite comfortable but the only issue is when taking shower at the bathtub, there is no curtain or any door so the water is splashing everywhere. Their welcome amenity is a nice gift box with macaron and chocolate from their restaurant, Apron. Breakfast: The breakfast restaurant tends to get crowded but the team here make sure that the food is plenty for everyone and keep everything in order and clean. Summary: I do love my two nights stay here and if i will visit Vienna again in the future, i might stay here again.

Business - 27/08/2019 TripAdvisor review
« Business in Vienna »

Nice hotel in the center of Vienna. Very convenient for your business trips. Very pleasant receptionists. Nice restaurants in walkable distance and easy to reach by car. Next time will definitely stay at the same hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience at the Hotel am Konzerthaus. We are very glad that you felt comfortable during your time here and hope to welcome you back soon! Kind regards, Elisa Masina

Cliff Couples - 26/08/2019 AccorHotels review
« Lovely time, but could do slightly better »

Hotel AM Konzerthaus, is a lovely hotel well situated for exploring Vienna and beyond. The room was comfortable, and view from the window was fine (street), luckily, the hotel doesn’t suffer from any excessive traffic noise. I ordered some extras as a surprise for my new wife, which was lovingly done without any fuss. I wish that I could say our stay went without any issues, but unfortunately, for us it just put a small blemish on our stay and our honeymoon. There is a Nespresso machine in the room, but you get two capsules for it ... they are unlabelled, so you don’t know what they are - medically I need to be careful of caffeine, so luckily brought my own along. In regards to the Nespresso and in room drink making facilities, why only supply 2 capsules of milk/cream? We had to buy additional cream for our drink at night and in the morning. Finally on the Nespresso, when staying Novotel hotel you do get a selection of branded capsules - why not here? Although the bathroom and toilet are in one, for us made it a bit awkward - toilet paper in an awkward place, and awkward to sit on the toilet. Bathroom toiletries, half used - money saving, but I’m not going use something someone else has touched - customer health should be first. Our first night we made a reservation at “Apron” the hotels restaurant. We were led to believe via the website reviews, dinner would be around €25 per person. On arrival at the restaurant, we were warmly welcomed and shown to our table, we were then given the menu ... ahhh, it could have cost us €141 per person. Luckily, we were able to circumvent by having not eating all the courses - so managed to get away with around €70 per person! On top of this the hotel, gave us a voucher for a glass of wine with our meal - but only 1 glass not 1 each! To rub salt into the wound, when we passed the restaurant the follow night, we noticed the menu, which looked different to the one had, the menu was different and cheaper - this made us upset and felt ripped off, and that the restaurant took advantage that it was our honeymoon! The last little issue - breakfast. Firstly, the choice and quality of the breakfast items was excellent, but the service- well. Okay, with the hotel having to cope with so many people at breakfast, you could end up almost in the lobby with people coming and going, it doesn’t make eating that nice. On top of this, the standard of service is up and down all week. First morning, shown to our table (lobby), and asked what we wanted to drink. Lovely. Second morning, shown to our table (lobby again), but wasn’t asked what we wanted to drink. We were also spoken to in German all the time (although she knew we were English) - but hey we should be able to speak a German a bit better. Third morning - yep, lobby, received the wrong drinks and then ages before corrected. Fourth morning, hooray, we sitting at a proper table, made eating breakfast more enjoyable and easier to eat. Yet, again not asked for our drink preference - again ages before being asked and then receiving them. Final morning, the worse experience of the week. Placed in the lobby again. Drink order not taken, when it arrived there was no milk, so asked for some milk. I noticed that we didn’t have any pepper on the table, so when I saw the woman from our second morning, I asked her if could have some pepper. After 10 minutes neither item had turned up - I had finish my scrambled eggs and my coffee was now cold. I managed to get the attention of the woman who had shown us to the table. I explained the situation and saying that it isn’t what is expected and that we had to leave and within a minute we had pepper and milk, both now not required. Another strange thing with the drink order, I have received a pot of decaf coffee one day, the next a cup. But on both occasions, you get a large jug of milk - I assume this is thrown away - what a waste of money. For us Hotel AM Konzerthaus is lovely, but we were also confused by what they are. It wants to comes across a Sofitel, but more affordable. But for us, it misses on service front. Where they strive for excellence - they miss by silly things, as described above. Finally prices, yes the room is affordable, but the Nespresso and bathroom makes you think. I’ve never used a mini bar or any hotel “extra” service - basically, I’ve found them excessive in price. Okay, I’ve given few negative aspects of our stay, but in the end it didn’t spoil our honeymoon, and would we come back, we’ll yes we would. The issues I’ve highlighted, affected us and maybe some others, but they are all very simply to rectify.

Andrei Business - 20/08/2019 AccorHotels review
« Not Platinum Welcomed »

After a long ride, after checking - in online, and announcing by phone my late arrival, the woman from the reception asked me to preauthorise 200€. Much more that the actual price of the room, although I had already prepaid with 6000 points and indicated my creditcard number on the online check-in. Also she Forgot to gave me my welcome drink voucher and stated that “a room was hard to stay reserved because Metallica has a concert tonight” ... all the things that are not usual for a Platinum Member! MGallery by Sofitel is yet a long way from Sofitel. The Room nevertheless made me feel expected with chocolates that can put a smile on everyone’s face. But the temperature in the room was 16 degrees Celsius. The next morning the person at the breakfast forgot to sit me at a table although I had waited in line, I guess she was more interested in groups. However what saved the experience, besides the chocolates, was Ellis. She was a real pro and immediately returned the 200€ ammount into my account after me paying the 52,60€ difference. So thumbs up for her. Maybe the system should mark more clearly and all the staff should be better instructed into Platinum Members Benefits of ACCOR.

Stevan D. Couples - 19/08/2019 AccorHotels review
« Short stay in most beautifull part of Wien »

Great staff, allways kind and helpfull. Beautifull restaurant - bar with great food. Safe garage for car. Close to Belvedere palace(200m), Stephansdomm(1,2km), museumquartier(800m).... Only thing what I have to complain is that hotel must be renovated, no big works just painting the doors, bathroom things(water does’t flow true the bathtube in room 408). Overall great experience

Julian H. Families - 11/08/2019 AccorHotels review
« Julian H. »

Great location to stay for all of vienna's main attractions. Great service and excellent breakfast.

Manfred G. Solo - 10/08/2019 AccorHotels review
« Great location »

Mostly stay at this hotel when in Vienna. Even though the lobby has been renovated, the rooms are long overdue for upgrade. The location is perfect, the staff is very helpful. Would like to highlight the performance of a lady at reception Alejandra (?) Always super friendly, professional, efficient and remembers guests names. Top! New breakfast set up is chaotic at times, especially during summer tourist season as staff struggle to cope. Hope the rooms will be done soon.

Deborah B. Friends - 08/08/2019 AccorHotels review
« Very central hotel »

We had a lovely recent stay. Helpful staff, great rooms and very centrally located.

Dave F. Friends - 07/08/2019 AccorHotels review
« Pleasant »

Comfortable room and bed. Very nice and pleasant staff. Nice hotel

Rosa Families - 07/08/2019 AccorHotels review
« Good : reception and breakfast buffet and Bad : housekeeping »

Reception desk and breakfast buffet were really good, but house keeping doesn't make rooms clean.

-- Business - 06/08/2019 AccorHotels review
« OK »

OK, was only for one night.

Galina Business - 05/08/2019 AccorHotels review
« Good business hotel near the office »

Very comfortable staying, delicious breakfast, guest-friendly reception desk

Peter Families - 05/08/2019 AccorHotels review
« perfect location to explore the city »

Very attentive staff and an overall great experience. Nothing was too much for the staff.

Couples - 05/08/2019 TripAdvisor review
« hotel bien situé, accueil agréable et personnel efficace. »

Close to the city center with public transportation very near. Staff is kind and efficient. The room is large , with classic decoration, and well equipped (water boiler + coffee machine). Nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pierre! Thank you very much for taking the time to share your experience at the Hotel Am Konzerthaus with us. We are really happy to hear that you enjoyed your stay in Vienna. It will be a pleasure for us to welcome you back and to fulfill all your expectations! Kind regards, Julia K. – Hotel Am Konzerthaus

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