Hotel - Sofitel Paris Le Faubourg
Sofitel Hotel Sofitel Hotel

Sofitel Paris Le Faubourg Hotel

4.5/5 992 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALLIANZ0.1 km / 0.06 mi HERMES0.1 km / 0.06 mi
CARTIER0.1 km / 0.06 mi LANVIN ET L'OREAL0.1 km / 0.06 mi

Congress centre

PALAIS DES CONGRES3.5 km / 2.17 mi VILLEPINTE PARIS NORD35 km / 21.88 mi

Exhibition centre

PORTE DE VERSAILLES6 km / 3.73 mi

Your meetings and events

Equipped with the latest technology, our two new modular rooms accommodate up to 50 people for meetings, conferences or showrooms.Honeyed woodwork, gray leather, designer features, artwork by Anish Kapoor. A subtle harmony runs through a rich combination of materials, while the hotel's dominant chromium yellow brightens up your meetings.With an elegant design, high windows and integrated technology, the lounges are perfect for your meetings, conferences and presentations. For prestigious events, the reception areas and the chef's innovative cuisine will give your events a unique style

Sofitel Paris Le Faubourg Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAINT HONORE (CONCORDE+FAUBOURG) 59 m2 3 m 52 25 28 28 5
SALON CONCORDE 33 m2 3 m 28 18 16 16 0
SALON FAUBOURG 26 m2 3 m 20 13 12 12 0
    • Videoconferencing
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 148 rooms

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 4,946 reviews

Our guest reviews for
Sofitel Paris Le Faubourg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 992 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 19/05/2019 TripAdvisor review
« Perfect »

Perfect location (a 5 minutes walk leads you to the best brands, a 15 minutes walk to cultural places, a 30 minutes walk to the other nice part of Paris - Saint-Germain area), luxurious hotel, highly professional staff. Sofitel Faubourg is - by far - our most appreciated hotel. We always leave with the feeling of being fully satisfied.

Anonymous Friends - 15/05/2019 AccorHotels certified review

I had a fantastic stay here. You also have the best croque monsieur that I have ever eaten. I thought that the music playing at the elevators was a little too loud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame H., Thank you so much for taking the time to answer to our satisfaction survey regarding your most recent stay at the Sofitel Paris Le Faubourg. We are delighted to read that you had a "fantastic stay" with us and that you've enjoyed our homemade croque monsieur ! However, rest assured that I take good note of your constructive feedback concerning the elevator's music that is a little bit too loud. Waiting to have the pleasure to welcome you back soon. Warm Regards, Sarah, Guest Relations.

Anonymous Couples - 14/05/2019 AccorHotels certified review

lights control in room very complicated. too difficult to turn off w/o turning other on Bathroom bottles (shampoos, lotions, ect) print too small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur F., We would like to thank you for taking the time to share your experience at Le Sofitel Paris Le Faubourg. It is always a pleasure to receive a positive feedback. We are glad to see that all the team made you feel welcomed, and we are proud that you would recommend our Hotel. Please be assured that we take good note of all the remarks in your feedback and that I will share them with our team. Thank you again for sharing your experience, and we would be delighted to be your first choice for your next stays in the City of Lights. Kindest regards, Nina Guest relations

Jm B. Families - 14/05/2019 AccorHotels certified review
« "heaven on earth " »

We had a marvellous time in your hotel (as always) the staff is so friendly you can't imagine already looking forward to our next stay it is a pity that the restaurant was closed on saturday and sunday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur b., On the behalf of all the teams, I wish to thank you for such a positive feedback. We are all touched by your kind words, which will serve as an encouragement to all of our staff. It was a great pleasure to welcome you back, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane,Guest Relations

Anonymous Business - 14/05/2019 AccorHotels certified review
« Great hotel »

Love this hotel and my first choice when visiting Paris. Really enjoy the little touches, flower and hadwriten note from the lady whom services the room and Nespresso machine in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur W., Thank you very much for taking the time to fill our satisfaction survey, following your stay at Sofitel Paris le Faubourg. We are extremely touched by your excellent review, knowing you enjoyed your stay with us ! We cannot wait for the opportunity to welcome you again soon, Kindest regards, Morgane,Guest Relations

Nd Business - 14/05/2019 AccorHotels certified review
« Staff went above and beyond to make our stay perfect. »

The team at Sofitel went above and beyond to support our group. It was a working trip, and we had many requests, and the staff at the hotel worked tirelessly to facilitate our requests. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame D., We would like to thank you for taking the time to share your experience at Le Sofitel Paris Le Faubourg. It is always a pleasure to receive such a lovely feedback on your stay. We are glad to hear that all of our staff were able to answer to all you expectations. I will share your comments with our team. I am sure that it will serve as an encouragement to all the team. Thank you again for sharing your experience. We will be delighted to welcome you again during your upcoming trips. Kindest regards, Nina Guest relations

Stephen J. Solo - 13/05/2019 AccorHotels certified review
« Concierges were great »

Regis, Thomas and Jerome were great with suggestions and making dinner reservations. I communicated with them, particularly Regis, starting months before my arrival. Breakfasts in the restaurant were very good. My room was very noisy. I would avoid Room 101 at all costs. Also, the policy regarding the provision of clean towels seemed a bit confusing. In most hotels, leaving towels on the floor or in the tub alerts housekeeping that new towels are desired; that was not the case here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur J., First of all, I would like to thank you for taking the time to share your most recent stay at Sofitel Paris Le Faubourg on Tripadvisor. I would like to warmly thank you for mentioning great the service delivered by our concierge team. Our Ambassadors take great pride in contributing to our valued guests’ experience to make it one to remember, and we thank you for mentioning their friendliness and professionalism. I also duly noticed your remarks regarding your Room and room cleaning experiences. Please, rest assured I have shared your experience with our Heads of Departments, in order to take the appropriate measures and improve our quality of service. Best regards, Morgane, Guest Relations

Anonymous Business - 13/05/2019 AccorHotels certified review
« Overall good, check-in experience was not positive »

Check-in was very rigid. Some colleagues were offered early check-in at 2pm while I was not and I was told to check in officially at 3pm, which I understood - though not very pleasant to wait 1h after an overseas trip. However, when I came back at the given time, I was told that the room was not ready and asked to wait for 30min more by the receptionist, in a disagreeable manner. Luckily the manager stepped in and was flexible enough to offer another room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur B., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. However ,we sincerely regret that your arrival was not up to your expections. We will be sharing your review with our team and especially our Front Desk Manager as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Morgane,Guest Relations

Patrick Couples - 12/05/2019 AccorHotels certified review
« 5 Star Treatment »

Felt like royalty! Staff were helpful, accommodating and amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur M., Thank you for being so thoughtful in giving your appreciation of the time spent with us to Sofitel Paris Le Faubourg. We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Indeed, as your satisfaction is our number one priority, we feel proud that you had a great time among us. We look forward to welcoming you again and offering you other outstanding experiences. Best regards, Morgane,Guest Relations

Effy Y. Friends - 10/05/2019 AccorHotels certified review
« Good location and nice service »

I could have given 10 points, just the lobby was not perfect, I found several long hairs on the sofa when I sat there and waited for check-in. The floor was also not perfect clean, this kinda of disappointed me. However the service and all the people there were very friendly and it’s really safe there outside with many soldiers standing where day and night. This hotel is just nearby Hermes Faubourg store and many other French Luxury brands which is convenient for shopping. I could definitely choose this hotel again in Paris.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame Y., On the behalf of all the teams, I wish to thank you for such a positive feedback. We are all touched by your kind words, which will serve as an encouragement to all of our staff. It was a great pleasure to welcome you back. We sincerely regret to hear that the cleaning of the lobby did not meet our high standards of quality. Please be assured that our Housekeeper Manager has been directly informed and will make sure this inconvenience will not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane,Guest Relations

Manbina S. Families - 10/05/2019 AccorHotels certified review
« Excellent »

Loved it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame s., Thank you very much for your beautiful comment, and we are deeply touched to read your stay was enjoyable. We look forward to welcoming you again in the City of Lights Best regards, Morgane,Guest Relations

Anonymous Families - 10/05/2019 AccorHotels certified review
« Perfect location to everything near the louvre »

We had a wonderful time at the Sofitel. We felt very safe and enjoyed being near many lovely sites. The staff was wonderful and took care of all our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur C., Thank you for choosing Sofitel Paris le Faubourg and for taking the time to share your experience! We are very happy to know that you had a most wonderful stay with us. It is so rewarding for us to read such kind comments about our hotel and, especially, our team members ! Your satisfaction is our best motivation. I have however well taken note of your comment regarding the breakfast choice & diversity, and have shared it with our Restaurant Manager, to continously improve ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one ! Kindest regards, Fabrinah Guest Relations

Anonymous Couples - 10/05/2019 AccorHotels certified review
« not as expected............... »

Staff was excellent, dining was poor/fair, rooms were comfortable and a fire alarm at 2:30AM was not expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame and Monsieur H., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. We are sorry that your experience did not meet your expectations. We pay attention to your remarks regarding the restaurant and discussed it with our restaurant manager and chef, your feedback is extremely valuable to constantly improve our quality of service.  We have also well noted your disappointment regarding the incident with the fire alarm, and will ensure that in the future we always provide clear communication in order to avoid this reoccurring. We are however glad to read your kind compliments regarding the service and to know that you enjoyed your room. It is our hope that you will give us the opportunity to offer you a more satisfying experience in the future, Sincerely, Fabrinah Guest Relations

C N. Friends - 10/05/2019 AccorHotels certified review
« Sofitel staff provide personalized customer service which enhanced every aspect of our stay. »

The staff was extremely accommodating. Before arrival the concierge services worked closely with me via email to acquire several event and museum tickets. They were very responsive and thorough. This continued upon arrival and they steered us in the right direction with every request. They were also very conscious of our safety and made sure that we understood where the "gilet jaune" were and what areas were save. We arrived too early for check in, yet they provided access to the Fitness area so that we could change and utilize every minute of our stay. The accommodations were lovely and buffet breakfast more than enough to start the day right. My thanks to all the staff for ensuring our vacation was a great memory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame N., Thank you for choosing Sofitel Paris le Faubourg for your vacation in Paris ! It is so rewarding for us to read such magnificent comments about our hotel and, especially, to read that our team members "enhanced every aspect of your stay". Your comment will be shared with the team to continue to inspire and motivate them to deliver an exceptional service ! Thank you again for sharing your experience, we look forward to the pleasure of welcoming you again in the near future, Sincerely, Fabrinah Guest Relations

Lytton D. Couples - 09/05/2019 AccorHotels certified review
« Execellent! »

Tauck Tours booked us into your hotel as part of bus tour in northern France. Our accommodations at the Sofitel Paris Le Faubourg was really very fine. The staff at the hotel could not have been better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame and Monsieur D., It is a real pleasure to read about your satisfaction following your stay at Sofitel Paris le Faubourg ! We are particularly proud to read your appreciation regarding the team's service, this is the best reward for our Ambassadors. We are also delighted how much you enjoyed the hotel facilities, We hope that we will have the privilege to welcome you again soon for another trip in the City of Lights, Kindest regards, Fabrinah Guest Relations

Chris H. Couples - 09/05/2019 AccorHotels certified review
« Fabulous luxury in a peaceful setting in the heart of Paris »

Everything about our stay was marvellous, such friendly and helpful staff, a wonderful comfortable room with all the amenities you could possibly need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame and Monsieur H., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabrinah Guest Relations

Anonymous Business - 09/05/2019 AccorHotels certified review
« Average »

Average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark G., Thank you for taking the time to tell us about your experience at the Sofitel Paris Le Faubourg. We are sorry that your experience did not meet your expectations. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we have taken your comments into account, to welcome you better in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabrinah Guest Relations

Stan K. Couples - 08/05/2019 AccorHotels certified review
« Our New "Go To" Hotel in Paris »

After finding Sofitel Paris Le Faubourg two years ago, we have made it our place to stat while in Paris. The staff is welcoming, professional and helpful. The rooms are well maintained, comfortable and clean. And the location is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur K., Thank you for being so thoughtful in giving your appreciation of the time spent with us to Sofitel Paris Le Faubourg. We are deeply touched to read that your stay was enjoyable. We look forward of welcoming you again in the near futur. Best regards, Morgane,Guest relations

James R. Couples - 08/05/2019 AccorHotels certified review

The rooms were very nice and the staff throughout the hotel were very cordial and extremely helpful. The breakfasts were wonderful and the breads were so delicious. The location of the hotel was perfect for walking to so many sites. I rate it 5 stars!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsieur R., We very much appreciate your kind words regarding your recent stay at Sofitel Paris Le Faubourg. We were all very happy to meet you and the entire team took to heart to demonstrate and share the values that make Le Faubourg unique, and give you the best experience Best regards, Morgane,Guest Relations

Traveling M. Friends - 08/05/2019 AccorHotels certified review
« Great location! »

The room was small, but staff very polite and professional. The sheets and bed were very clean. Bath towels and robes need to be replaced with new ones but the ones given were clean. Location was great. The breakfast was great! The overall experience was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame S., We very much appreciate your comments regarding your stay at the Sofitel Paris Le Faubourg. We are pleased to read that you enjoyed your stay with us. You can nevertheless rest assured that I have taken into account all of your remarks, especially concerning the housekeeping service, so that on your next visit in our hotel, we can offer you a genuine irreproachable service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane,Guest Relations

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates