Hotel - Hotel Mondial am Dom Cologne MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Mondial am Dom Cologne MGallery

4.0/5 1,583 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

FORDWERKE AG10 km / 6 mi
WDR ( RADIO & TELEVISION )1 km / 0.62 mi

Exhibition and convention centre

KÖLNMESSE DEUTZ2 km / 1 mi

Your meetings and events

With its elegant and innovative conference facilities, our hotel is the perfect venue for your meetings or special events. 5 conference rooms are equipped to the highest standard. The Board Meeting Rooms enjoy natural daylight, a central controlpanel with a touch screen for operating controls, modern presentation equipment and separate coffee-break areas. An additional room with a 184 sq. m of space can accommodate up to 150 people, providing an excellent setting for any event or occasion.

Hotel Mondial am Dom Cologne MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
WAGNER 40 m2 3 m 25 10 16 20 21
STRAUß 42 m2 3 m 25 12 25 20 0
HAYDN 60 m2 3 m 45 28 30 30 20
BRAHMS 62 m2 3 m 0 22 24 0 0
BEETHOVEN 184 m2 3 m 150 30 35 120 80
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Stay

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel has 203 fully renovated rooms, including 6 junior suites with high-quality facilities including Wi-fi, A/C, 49" LED and Sky TV. The bathrooms have mostly walk-in showers.

  • 203 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 4,202 reviews

Our guest reviews for
Hotel Mondial am Dom Cologne MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,583 reviews
Steve Business - 04/11/2019 Confirmed reviews AccorHotels
« Another satisfying stay »

Another great stay in the heart of the city. Hotel has now been refurbished to a high standard, WiFi really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for have chosen once again our Hotel Mondial am Dom Cologne - MGallery. Acting as a second home for our visitors is a great responsibility for us. Our desire is that everything should be perfect so that our guests’ only concern is enjoying both the hotel and this beautiful city of Cologne. Comments such as yours encourage us to continue, to keep working hard, reminding us that the work is worth it. We are happy that your time with us met your expectations and we hope that it will not be too long until we see you again. Warm regards, Marvin Hilgers Guest Relation Manager

Anonymous Business - 02/11/2019 Confirmed reviews AccorHotels

tip top

Our hotel has responded to the review
Our hotel has responded to the review

Guten Abend Herr D., für unser Team vom Hotel Mondial am Dom Cologne ist es ein großes Kompliment und Ehre Sie mit zu unseren Stammgästen zählen zu dürfen und eine solch positive Bewertung zu bekommen. Gerade die Meinung unserer Stammgäste ist für uns von größter Bedeutung, da diese am Besten beurteilen können wenn wir Dinge in unserem Hotel verbessern. Vielen Dank für Ihre Loyalität zu unserem Tema und Hotel. Wir freuen uns schon auf Ihren nächsten Besuch und erwarten diesen mit offenen Armen. Mit herzlichen Grüßen, Marvin Hilgers Guest Relation Manager

Trusuk Business - 31/10/2019 Confirmed reviews AccorHotels

Central location, professional reception desk hosts who once went through the whole building looking for an iron and an ironboard for me. Love the chocolate, the espresso machine, the shoe horn, the breakfast...but still like other hotels, all it got is soft pillows which is why it is getting a 9

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are very pleased to read that you had a pleasant stay with us and especially mention our friendly reception staff. If you wish a more hard or different type of pillow, you can contact our reception which will be pleased to organize you a pillow as you wish with our housekeeping. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Anonymous Business - 29/10/2019 Confirmed reviews AccorHotels
« SATISFACTORIO »

Cómodo Personal amable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. B., Le agradecemos enormemente sus comentarios en relación a su estancia en Hotel Mondial am Dom Cologne - MGallery. Es siempre un placer recibir comentarios positivos especialmente sobre nuestro personal. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo, Marvin Hilgers Guest Relation Manager

Anonymous Business - 25/10/2019 Confirmed reviews AccorHotels
« Great Location »

Overall stay was satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., we would like to thank you very much for have chosen our Hotel Mondial am Dom Cologne and for your kind feedback. We are very happy to read that you were "overall satisfied" with you stay and enjoyed the time in Cologne. Visit us soon again. It would be a pleasure. Kind regards, Marvin Hilgers Guest Relation Manager

Anonymous Business - 23/10/2019 Confirmed reviews AccorHotels

Good Nicely new renovated rooms friendly and helpful staff Not good elevator sounds (beep) too loud and can be heard in the room rooms too small housekeeping needs to improve, sometimes no shower gel and not all towels breakfast too busy and following from that not everything available in time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are glad to read that you were overall satisfied with your stay especially with our friendly staff and the fresh renovated rooms. However we regret that in some points we did not match up the expectation you had and would like to apologize. Thank you very much for your constructive criticism which have already passed to our housekeeping team and breakfast team. Thank you again for sharing your experience, and we hope to visit you soon back again. Sincerely, Marvin Hilgers Guest Relation Manager

Fab2g Business - 22/10/2019 Confirmed reviews AccorHotels
« Very confortable room but too small for working. »

The hotel is well located a few meters away from the station and the old city center. The room I had was a renewed and very confortable one, however the space is very small and not convenient for tall people working on the desk. The breakfast is very expensive (27€) for people who just enjoy having a coffee and a croissant, a pizza in room service is only 14.50€! The laundry service missed the cleaning bag put in evidence on the bed! Better luck next time?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. We are pleased to read that you were overall very satisfied with your stay at our Hotel check-in experience, the Wi-Fi connection and the conformity of the rooms. Thank you also for your improvement suggestions which we have already passed to the corresponding department. As an alternative to the breakfast buffet in the "4 Season", we serve an à la carte breakfast in "Café Legs11", which is a modern coffebar next to our reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Carlos Business - 22/10/2019 Confirmed reviews AccorHotels
« Very good experience »

Everything was excellent. Maybe the shampoo & shower gel could be better but it is not relevant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much for have chosen our Hotel Mondial am Dom for your previous stay in Cologne. We are very pleased to read that you were very satisfied with your stay and "everything was excellent". Your feedback is for us very important so we would like to thank you for have taking the time to write us. We hope your next visit will be as pleasant as the previous one. Kind regards, Marvin Hilgers Guest Relation Manager

Nando Business - 21/10/2019 Confirmed reviews AccorHotels
« Familiar ambient »

Perfect accomodation with gentle and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., thank you very much for have chosen our Hotel Mondial am Dom for your stay at Cologne. For our team it is a high motivation to read that you voted us as "gentle and helpful" and had a perfect accommodation with us. We hope to welcome you soon again. Kind regards from Cologne, Marvin Hilgers Guest Relation Manager

Chris V. Business - 18/10/2019 Confirmed reviews AccorHotels
« Spacious, comfortable and quit room »

I appreciated the comfort of the bed and the room in general.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.V., In our daily process, all our team strives on to create each guest a pleasant and unique stay, so there is nothing more satisfactory than to get such a positive feedback like yours and it is my pleasure to pass this comments to our team. Great, that you found our rooms spacious, comfortable and quite. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marvin Hilgers Guest Relation Manager

T. Business - 10/10/2019 Confirmed reviews AccorHotels
« Very good »

Comfortable, friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., thank you so much, that you took the time to give us this great valuation. We are very pleased to hear that you had a nice stay at our hotel. This motivates us from day to day to give our best and make every single stay to a unique one. We hope to welcome you back soon and kind regards from Cologne, Marvin Hilgers Guest Relation Manager

Sharonfv Business - 08/10/2019 Confirmed reviews AccorHotels
« Nice renovations, upset with situation I was in. »

From no fault of the hotel I had to pay for my room twice. The website I had originally booked through SMOMA went int liquidation earlier this year and on arrival to the hotel I was told I had no reservation. I had paid £348 for one night B&B. My only option was to pay for the room again £631, yes £631! The initial reservation was including breakfast and the new rate I paid was not. I'm upset as I was not offered any discount, the receptionist knew I had already paid for the room and that it originally included breakfast but I wasn't even offered complimentary breakfast, Nothing. I paid £979 for one night's sleep. It wasn't the first time I had stayed in the hotel either. I do think you are cheap skates and could have been more generous! I am also an Accor silver card holder, having got up to gold many times in the past

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, Thank you very much for your visit to our Hotel Mondial am Dom and for the time you have taken to write us a feedback. First of all we sincerely regret that due to the insolvency of Amoma your reservation has been canceled, however we are glad that even due to the high demand related to the ANUGA fair we still could offer you a room. As my college at the reception has explained you the situation with Amoma, which is very similar to the Bankruptcy of Thomas Cook, the Hotels have not received the corresponding payment of the reservation which is the reason for the cancelations. From the other hand as we recommend you during the check-in, to contact Amoma and the travel insurance to check which options will be that you get from them paid back the already paid money. Unfortunately due to the extreme high demand on the ANUGA fair the room price was very high and we could not offer you a special rate. However my college as a little goodwill has given you the rate for a Classic Standard Room but assigned you a double free upgrade to a Cathedral view deluxe room. Of course we have noted that you are a silver member of the Le Club Accor Hotels, so that you at least got the points of this stay credited to your account. Nevertheless we hope you understand that this was also a uncomfortable situation for us and we were not lucky to inform you about this at arrival. Nonetheless we hope to welcome you in future back as this was an exceptional case. Warm regards from Cologne, Marvin Hilgers Guest Relation Manager

Anonymous Business - 07/10/2019 Confirmed reviews AccorHotels
« Stylish and modern hotel »

A pleasant experience. Comfort and stylish room, friendly service staff. However could consider to equip Smart TV providing better viewing experience using services likr Netflix and Youtube etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you very much for your stay at our Hotel Mondial am Dom Cologne - MGallery. It is always a pleasure to receive positive feedback. We are glad that you were overall very satisfied with you stay especially with the "comfort and stylish rooms and our kind staff. Thank you also very much for your constrictive criticism which help us to improve our services. We hope to have soon again the pleasure to welcome you back. Kind regards, Marvin Hilgers Guest Relation Manager

Diana M. Families - 04/10/2019 Confirmed reviews AccorHotels
« No Full View of Cathedral »

Modern amenities in newly renovated rooms. Rooms small, but lovely decor. Hallway carpets were dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your stay at the Hotel Mondial am Dom Cologne - MGallery and the time you have taken to write us a Feedback reading you stay. We are very pleased that you were over all very satisfied, especially with our fresh renovated rooms and the modern amenities. Thank you also very much for your constrictive criticism which helps us to improve our facilities and service. Regarding the carpets, we are happy to inform you that this point is also on our list of renovation and we have already start with the common area stairs next to the reception to change them in new carpets. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Carl P. Business - 30/09/2019 Confirmed reviews AccorHotels
« Impressed with the room layout and functionality »

The room was very comfortable - compact, yet worked very well for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mondial am Dom Cologne - MGallery. It is a pleasure for all our team to read that you felt very comfortable in our Hotel and were very satisfied with the fresh renovated rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marvin Hilgers Guest Relation Manager

Anonymous Friends - 30/09/2019 Confirmed reviews AccorHotels
« Mr »

Very pleased with the hotel, the staff and the overall stay at Hotel Mondial am Dom Cologne. The location of the hotel was excellent, right in the city centre. The room itself was quite small, but nicely decorated. The bed, duvet and pillow were very comfortable. There was an excellent choice of good quality food / drinks at breakfast. The only problem was that I travelling with a group of friends and was sharing a room with a male friend and the bedroom had a glass panel between the bedroom and bathroom. We decided to ask the receptionist if she could do anything and she arranged for paper to be stuck on the glass panel. Even though I booked the room with the Accor Hotels direct, I was disappointed not to have been awarded any Accor Hotel points / credits - apparently I had not paid enough for the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your stay at the Hotel Mondial am Dom Cologne - MGallery and the time you have taken to write us a valuation. Our team tries daily their best to fulfill all wishes of our guest, so it is a great pleasure to read that you were 100% satisfied with our team. I already passed your kind words to our team. Thank you so much. We are also pleased to read that you voted our beds, duvet and pillows as "very comfortable." Regarding the glass of the shower, we would like to inform you that we have already planned some refinements, so that in some weeks we also have showers with a milky glass in some rooms. Concerning your Accor Le Club points we have just over checked in the system and you should already received them. Generally after departure it takes some day until the points a credited on your account. If there should be any other issue please do not hesitate to contact us. We hope to welcome you soon back. Kind regards, Marvin Hilgers Guest Relation Manager

Charlie Business - 30/09/2019 Confirmed reviews AccorHotels
« Great! »

Was extremely pleased that the rooms have been renovated! I enjoyed my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Your satisfaction is the most beautiful reward for our day-to-day staff to provide you with impeccable service. It gives me great pleasure to pass your motivational assessment to our team. We are delighted that you have enjoyed your stay with us and liked the fresh renovated room much. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marvin Hilgers Guest Relation Manager

Imi Business - 29/09/2019 Confirmed reviews AccorHotels
« Good old Mondial brand-new!!! What a wonderful change. »

Frequently there. Always good and friendly. With the 100% make-over it has now become a modern and much better place to stay - still, very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Liebe Frau W., Sie können sich gar nicht vorstellen, was für eine große Freude Sie uns mit Ihrer tollen Bewertung gemacht haben. Unser Team ist stets bemüht jedem unserer Gäste einen angenehmen und schönen Aufenthalt zu gestalten. Bis vor wenigen Woche waren wir noch unsern Front Desk Bereich am renovieren um die neuen mobilen Check-in Points anzubauen damit wir einen noch persönlicheren und herzlicheren Service bieten können. Das Restaurant sowie die Zimmer haben wir auch erst Anfang Juni abgeschlossen. Schön, dass Ihnen, alles so gut gefallen hat. Es erfüllt mich mit einer großen Freude, Ihre motivierende Bewertung an unser Team weiterzuleiten. Wir freuen uns Sie bald erneut bei uns begrüssen und verwöhnen zu dürfen. Mit freundlichen Grüssen, Marvin Hilgers Guest Relation Manager

Ana Business - 28/09/2019 Confirmed reviews AccorHotels
« Amazing place »

Really enjoyed staying at Hotel Mondial Am Dom. Location is amazing, staff is very friendly and now after renovation the hotel looks beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., I would like to thank you for again having chosen our Hotel Mondial am Dom for your stay in Cologne. I am happy to read that you voted our Hotel as a "Amazing place" and that you were very satisfied with our improvement works. I highly appreciate that you have taken the time to write such a lovely review about your stay. Our dedicated staff does the utmost to meet and exceed the guests’ expectations delivering genuine service and to make your stay a memorable one. Thank you for mentioning especially the team which is a great encouragement! In my opinion it is the staff who makes the difference and I am very proud of the team! Again, thank you so much and we look forward to welcoming you back for the fourth time! Sincerely, Marvin Hilgers Guest Relation Manager

Anonymous Business - 27/09/2019 Confirmed reviews AccorHotels

tip top

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr D., unser gesamten Team möchte sich erneut bedanken für Ihren Besuch und die nette Bewertung. Es ist für uns eine riesige Freude und Bestätigung, dass wir Sie zu unseren Stammgästen zählen dürfen. Das zeigt uns, dass wir mit unserem Konzept, unsere Gäste mit einem äußerst persönlichen und authentischen Service, bei ausgezeichneter Küche zu verwöhnen, ein voller Erfolgt ist. Nichts macht uns glücklicher als zu lesen dass bei Ihrem Aufenthalt wieder alles "TipTop" war. Wir freuen uns schon auf Ihren nächsten Besuch. Mit herzlichen Grüßen, Marvin Hilgers Guest Relation Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates