Hotel - Sofitel Roma Villa Borghese
Sofitel Hotel Sofitel Hotel

Sofitel Roma Villa Borghese Hotel

4.5/5 2,519 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
    • Internet access via Fiber Optics
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIR FRANCE0.2 km / 0.13 mi ERICSSON0.1 km / 0.06 mi
BANCA NAZIONALE DEL LAVORO0.2 km / 0.13 mi

Congress centre

FIERA DI ROMA15 km / 9.38 mi

Exhibition and convention centre

NUOVA FIERA DI ROMA28 km / 17.4 mi

Exhibition centre

AUDITORIUM3 km / 1.86 mi NUOVA FIERA DI ROMA28 km / 17.4 mi

Your meetings and events

For events, banquets, cocktail evenings or private receptions, invite your guests to join you in our welcoming lounge, La Littérature or at La Terrasse Cuisine & Lounge, voted "Best Hotel Terrace in Europe" in 2013.An Inspired Meetings concierge will guide you in your choice of activities and visits, as well as suggesting tailor-made menus, from wine tasting to French pâtisserie.The business center, WIFI and secretarial service are what make Sofitel Rome Villa Borghese a unique boutique business hotel in the center of Rome.

Sofitel Roma Villa Borghese Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Foyer Le Comptoir 0 m2 3 m 0 0 0 0 0
Cheminet 0 m2 2 m 0 0 2 0 0
Lumiere 0 m2 2 m 30 0 1 0 18
Privée 0 m2 2 m 0 0 0 0 10
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Slide projector
    • Airconditioned meeting room
    • Video equipment
    • Fine Cuisine
    • Wedding co-ordinator
    • Wedding ceremony
    • Accommodation
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 81 luxury rooms in the center of Rome offer Sofitel MyBed® bedding, marble bathrooms, luxury bathrobes, WIFI and 24-hour room service. Prestige Suites boast a terrace with panoramic views. A 5-star hotel in Rome with views of Villa Borghese.

  • 78 rooms
  • 78 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Air Cooling System
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Free access with phone card
    • Automatic temperature control
    • Telephone
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Bidet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,234 reviews

Our guest reviews for
Sofitel Roma Villa Borghese

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,519 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Families - 17/08/2019 AccorHotels review
« Amazing staff and the renovation is beautiful! »

The property is beautiful and the staff are all so friendly, welcoming and accommodating. We liked it so much. We will definitely stay at this property again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., We very much appreciate your comments regarding your stay at the Sofitel Rome Villa Borghese. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Guest Relation T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Jeff Couples - 13/08/2019 AccorHotels review
« Excellent stay at Sofitel Roma »

Loved staying at this hotel. Staff were very welcoming and we had a delightfully large room. The breakfast selection was good and the staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Sofitel Rome Villa Borghese. It is always a pleasure to receive positive feedback like yours! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back in the very next future. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy www.sofitel.com www.accorhotels.com

Couples - 13/08/2019 TripAdvisor review
« Excellent stay at Sofitel Roma »

Excellent stay for a week at this totally refurbished hotel. Spacious room with innovative design. Large bath tub. Welcoming and friendly staff throughout. Good breakfast food selection and exceptionally good service from all the staff during breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are delighted to hear that you had an excellent stay with us at the renovated Sofitel Rome Villa Borghese. It is so pleasant to read such positive feedbacks as yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. We are most thankful to you for your kind words about the good breakfast and above all the friendliness and wecoming vibe you foungìd in our property. This nice comment will be a true encouragement for the whole team. We all look forward to welcoming you back soon. Best regards Edoardo Giuntoli General Manager

Couples - 08/08/2019 TripAdvisor review
« Beautiful Hotel »

Everything about this beautiful hotel was perfect. The hotel has just been remodeled and is gorgeous. The rooms are contemporary and stunning, the bathrooms are stunning and have everything you need including a wonderful rain shower and Hermes products. The bed and pillows are plush and divine. We dined in the restaurant several times. Not only is it gorgeous but the food is sublime. The staff also goes above and beyond to make your stay perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are delighted to read that you had a wonderful stay with us at Sofitel Rome Villa Borghese and that you enjoyed every aspects of our recent renovation. As well It was nice to read that the staff exceeded your expectations. They work exceptionally hard to make sure that every guest feels special. Thank you so much for sharing your experience. We hope to see you in near future. Sincerely, Edoardo Giuntoli General Manager Sofitel Rome Villa Borghese

Davide Couples - 05/08/2019 AccorHotels review
« Great service, great people, and really nice room!!! »

It was great starting from the check-in - extremely friend and kind. Everyone was helpful. The room was really nice, clean, and very comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Z., We very much appreciate your comments regarding your stay at the Sofitel Rome Villa Borghese! It is always a pleasure to receive positive feedback like yours. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit from Switzerlamd will be in Rome so that we could have the pleasure to welcoming you and Mrs Z. back! Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Michael Families - 03/08/2019 AccorHotels review
« Overall great, still kinks to work out »

Front desk staff were overall amazing. We had a few service glitches, especially on housekeeping. Housekeeping was absurdly uneven. While the cleaning was solid, sometimes we got conditioner for hair, sometimes not. Sometimes some of our glasses where replaced, sometimes not. Sometimes we got two washclothes, sometimes not. This little details are important (and other Sofitel hotels execute with perfection). We also had an evening where we tried to reach room service. Front desk couldn’t transfer and gave us a nonworking number. When we called back, he was very rude about it and said room service would call us. After waiting 1/2 hour we gave up and went down to McDonals! This is not acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., I thank you very much for your feedback and taking the time to post your comment after your stay at Sofitel Rome Villa Borghese! I am sorry, by the way, to hear that you were not completely satisfied about our Housekeeping and Front Desk service during your stay. For that please allow us to express our apologies. We strive to provide exceptional, personal and friendly service throughout the hotel and I am saddened that on this occasion we failed to deliver this to you. We shall share your comments with our Front Desk ambassadors and our Housekeeping Department to ensure that the experience you endured does not happen again. We hope to have the pleasure to welcoming you back in our Hotel. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Gretchen C. Friends - 02/08/2019 AccorHotels review
« Fabulous Sofitel »

I was so excited when I was booking Sofitel Roma especially that we would be staying there after a major renovation. It did not disappoint. Ivan was very helpful in our check-in and in making our stay more memorable by giving us a free upgrade to the Luxury Room, a privilege of being a Platinum member. The room was indeed very luxurious. We enjoyed our breakfast at the seventh floor terrace with a breathtaking view of Rome. The service of the hotel staff was also superb. We will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Rome Villa Borghese! It is always a pleasure to receive positive feedback. I will share your comments with our team and with Ivan of course! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Nicholas Couples - 31/07/2019 AccorHotels review
« Renovated but lost its charm »

Even though the hotel has been renovated it has lost its charm. The roof top bar/restaurant is cool and funky but the rooms feel cold and dull. Not old Italian like it used to feel. The rooms are very noisy from inside the hotel as they echo very loudly because there are no soft furnishings ie. carpets to absorb the sound. The service is better than it used to be upstairs. Will be choosing to stay elsewhere in the future. As a platinum member I would have expected complimentary breakfast as they don’t have a club lounge and not just a complimentary drink of only certain items. It feels like they don’t appreciate your loyalty but have to begrudgingly give you something. It’s insulting and won’t be a platinum member much longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas P., Thank you for taking the time to tell us about your experience at the Sofitel Rome Villa Borghese. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We are sorry to read that the solution found about the room was not the ideal one for you and for that we apologize. In regards to the benefits as Le club Platinum member, I am touched to read you did not feel recognized; being our hotel a boutique hotel, we do not have a Club Lounge area. Breakfast is not listed as a benefit ,but we would have been delighted to offer it to you if we would understand it could be appreciated by you. We are grateful for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese

Je… Couples - 28/07/2019 AccorHotels review
« Room and service horrible »

The room was next to the elevator, I didn’t want that room because of the noice. The manager stay it won’t be an issue that it was well isolated and of course it wasn’t. Your curtain don’t even close properly because of the way you hang your TV on the wall. You could also add a curtain In the bathroom. We had dinner there one and let me tell you it took us over 40 minutes before getting wine. We received our appetizer way before our wine..... Everything was so slow and the food was mediocre. The view was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs b., Thank you for taking the time to tell us about your recent experience at the Sofitel Rome VIlla Brghese! I am sorry to read that your experience did not completely meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We apologize for the noise that you heard in the room and the problem that you had with the television. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry as well that your restaurant experience at "Settimo" did not meet your full expectations; please allow us one more time, to express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you would like to discuss your experience with me, please feel free to send me an email to h1… , I will be pleased to talk personally with you. Again, thank you for the comments which will help us in our ongoing efforts to improve our service. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy www.sofitel.com www.accorhotels.com

Alan M. Friends - 27/07/2019 AccorHotels review
« excellent except dinner on top floor service very poor »

all staff were excellent,posaiktion excellen t

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Matisson, We very much appreciate your comments regarding your stay at the Sofitel Rome Villa borghese! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At the same time I am sorry to read that your Restaurant experience did not meet your expectations, please allow us to express our apologies for that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and hope to have the way to show a better service on our "Settimo" restaurant. Sincerely, Maria Teresa Sosto Guest Relation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy www.sofitel.com www.accorhotels.com

Mark Business - 24/07/2019 AccorHotels review
« Fourth Time Visit, Always Amazing, Renovation Upgrade is Superb »

First class service and check in. The hotel were able to receive a parcel for me prior to my arrival and delivered to my room on check in. The whole experience of staying there is just a pleasure and i wouldn't stay anywhere else in rome. Really love the new room renovations, the bed is comfy, the bathrooms are much more functional and its good that there are USB charges next to the beds. The rooftop restaurant service was also exceptional and a great view over the vatican. Will stay there again for a 5th time when i visit rome again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Sofitel Rome Villa Borghese. It is so pleasant to read such positive feedbacks as yours. Thank you! As a matter of fact our daily main aim is to make our guests happy and we genuinely put a lot into it to provide the highest standard of services. I am most thankful to you for your kind words which are a true encouragement for the whole team. We all look forward to welcoming you back soon. Sincerely, Francesca Novelli Guest Realation T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Mb Families - 23/07/2019 AccorHotels review
« M Beeck »

Hotel is in an excellent location, nearby many touristic attractions. Service was impeccable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Beeck, I thank for your pointing out many of our assets here at Sofitel Rome Villa Borghese. The central yet quiet location is one of them but the one we are the most proud of is our high standard of services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Guest Realation T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Angela F. S. Couples - 21/07/2019 AccorHotels review
« Disappointing »

Check in experience was very disappointing as we kept on being told wait would be 30 min, then another 5-10 and then ultimately wa almost 2 hours. As well we requested reservations be made for us at restaurant in advance by email prior to arrival and then upon arrival - restaurant had no reservations for us. Extremely frustrating and disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the Sofitel Rome Villa Borghese. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 0039 06 47 80 2 2987 or h1… if you wish to discuss this matter in further details. Sincerely, Francesca Novelli Guest Realation T. +39 (0) 6 47 80 2 2987 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Diego P. Business - 20/07/2019 AccorHotels review
« Great welcome back! »

Felt pampered

Our hotel has responded to the review
Our hotel has responded to the review

Egregio Dott. P., Desideriamo ringraziarla per il tempo dedicato a rispondere al nostro questionario sulla soddisfazione. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti. Francesca Novelli Guest Relation

Scott D. Solo - 20/07/2019 AccorHotels review
« Disappointing »

I understand that with a new property there will be teething issues but I don't see why I have to pay full price to help you work them out. I had a similar experience in Sydney when the Darling Harbour property opened (I was also not allowed to claim the points on a 2 week stay). You've lost me as an Accor member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott D., Thank you for taking the time to tell us about your experience at the Sofitel Rome Villa borghese. I am sorry to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologize for the inconvenience occurred during your stay about the noise you heard and we were almost sure that everything was fine for you. We never wanted our guests to be affected to the reopening issue we could have. There was something else specific, Mr D. would you like to share whit me that happened to you during the stay? Please let us know if there is something we can do for you in order to regain your fidelity to the Accor. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Teresa Sosto Guest Realation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy www.sofitel.com www.accorhotels.com

Andrew M. Couples - 18/07/2019 AccorHotels review
« Overall an Average Stay »

The guest relations and concierge staff were very good. Overall the experience was not as expected due to factors surrounding the fact the hotel had only just reopened. Power outages, drilling noises, lobby seating area closed off because of the ceiling leaking. Restaurant could not provide printed receipts, everything was hand written, which seemed strange.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Sofitel Rome Villa Borghese. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francesca Novelli Guest Realation T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy

Peter L. Families - 16/07/2019 AccorHotels review
« Comparing with LOndon and Amsterdam not that good »

First of all i want to say that after one week opening it looks good and promising but a few things that is the reason for the 6. taking in mind 600 euro a night! At arrival i was standing in front of the door wich has to be opened manually with two suitcases and nobody there to help, at the desk checking in was not fluent first want to bill me full amount (I paid with partially points) than it is without breakfast ( I booked with) sorry didn’t see it, at the end a caution was put on my CC from 680 euros. I wrote a mail previous to arrival that my wife is allergic for Hermes products coming on the room only Hermes products took a while for other was arranged. Eating in your restaurant was good food nice View and very nice refurbished staff very kind but need some training. again staff was very helpful and advised in some nice restaurants. Checkout I paid with my CC but unfortunately the caution is still on my CC blocked sent two mails no response this is a killer I never been in a other hotel where this happens. It is now 5 days later and still blocked no response :-( In a price range of 600 a night these are killers . Regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr l., Thank you for taking the time to tell us about your experience at the Sofitel Rome Villa Borghese. I am sorry to read that your recent experience did not meet completetly your expectations; please allow me to express my sincerest apologies. As a valued Sofiel and LeClub member, you know that at Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address to the right departments the problems you have experienced and prevent future occurrence. Regarding the credit card issue, I know that everything has been taking care of and hope that is now fine for you and the bank. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Teresa Sosto Guest Realation Manager T. +39 (0) 6 47 80 2 2947 Sofitel Rome Villa Borghese Via Lombardia, 47 - 00187 Rome, Italy www.sofitel.com www.accorhotels.com

Mark H. Families - 14/07/2019 AccorHotels review
« A truly memorable stay »

A beautiful hotel. The renovation has been completed to a very high standard. The reception staff, including concierge, are excellent setting the tone for a memorable stay. The bar staff on the rooftop were very slow in serving plus we had some communication problems but the venue and view are fantastic. The breakfast staff were very happy and welcoming. Some were obviously being trained which put pressure on the others. Our poached eggs on the first day were wonderful and runny. On the second day they were completely over cooked. I am sure consistency will come. The bedroom was great. We loved the decor. Our TV was not working properly. We reported it but it was not fixed. I reported it again on checkout. A small point...more shower gel should be provided without having to ask, or a bath soap. One small pot between two people is not enough. Overall we had a wonderful time and will certainly come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark H., We very much appreciate your comments regarding your stay at the Sofitel Rome Villa Borghese I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Guest Relation

Monica Families - 12/07/2019 AccorHotels review
« Excellent »

Everything Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your nice words regarding your recent stay at the Sofitel Rome Villa Borghese. Looking forward to welcoming you back soon, we hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Guest Relation

Grace H. Solo - 11/07/2019 AccorHotels review
« Perfect stay »

Stay here for celebrating my birthday with lots of surprise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., Thank you for sharing your experience, it's always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Francesca Novelli Guest Relation

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