Hotel - Sofitel Luxembourg Europe
Sofitel Hotel Sofitel Hotel

Sofitel Luxembourg Europe Hotel

4.5/5 1,183 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXEMBOURG FINDEL
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ARCELOR2 km / 1.24 mi BEI0.5 km / 0.31 mi DEUTSCHE BANK2 km / 1.24 mi EUROPEAN INSTITUTIONS0.36 km / 0.22 mi FERRERO-SOREMARTEC LUX.7 km / 4.35 mi FORTIS3.5 km / 2.17 mi NATO/NAMSA15 km / 9.32 mi SAL OPPENHEIM3.1 km / 1.93 mi STATE STREET3.5 km / 2.17 mi
BANQUE EUROPEENNE D'INVESTISSEME0.5 km / 0.31 mi CLEARSTEAM3.5 km / 2.17 mi EUROCONTROL0.5 km / 0.31 mi FERRERO4.5 km / 2.8 mi FIDELYTI INVESTIMENT0.9 km / 0.56 mi LOMBARD3.3 km / 2.05 mi RBS/ABN AMRO3.5 km / 2.17 mi SEB2.7 km / 1.68 mi UBS3.1 km / 1.93 mi

Congress centre

CENTRE DES CONGRES KIRCHBERG0.5 km / 0.31 mi

Exhibition centre

FOIRE INTERNATIONALE3 km / 1.86 mi

Your meetings and events

Sofitel Luxembourg Europe is an ideal venue for events from a private meeting to a Luxembourg wedding or conference. Create an inspiring tailored event in 500 sq m of space with events and conferences seamlessly executed by meetings concierges.Seven versatile meeting rooms feature natural light and cutting-edge audiovisual equipment. Our chef can suggest creative catering ideas. A superb Luxembourg hotel for business events and meetings we offer complimentary Wi-Fi and business facilities.For larger events arrange a gourmet banquet cocktail party or wedding in the atrium one of the most striking venues in Luxembourg. The soaring glass-ceilinged space hosts up to 400 guests and can be customized to your desires.

Sofitel Luxembourg Europe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JULIETTE 60 m2 4 m 40 20 20 24 40
ROMEO 70 m2 4 m 60 30 30 39 50
AUTUNNO / INVERNO 75 m2 2 m 50 18 25 24 70
PRIMAVERA / ESTATE 75 m2 2 m 50 18 25 24 50
AUTUNNO & INVERNO 150 m2 2 m 120 30 35 54 140
PRIMAVERA & ESTATE 150 m2 2 m 120 30 35 54 140
ATRIUM 525 m2 15 m 0 0 0 0 250
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Decorated in a classic contemporary style, all rooms feature Sofitel's 'MyBed' for a perfect night's sleep. Other features include high-speed Internet and wifi access, safe deposit, minibar, satellite/cable TV and full 24-hour room service.

  • 109 rooms
  • 109 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 5,109 reviews

Our guest reviews for
Sofitel Luxembourg Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,183 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ludovic Couples - 19/08/2019 AccorHotels review
« All around exceptional service »

The room was great. The bed was great. The personnel was awesome and very helpful. We totally enjoyed all the extras: patries in the room, champagne bottle, welcome drink at the bar, bose system in the room, affordable parking. We will certainly try to come back soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ludovic, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. We are touched by your words, indeed, we work day after day to provide you a service of a quality that exceeds your expectations. We like to please our customers every moment by offering them an unforgettable moment. We will not fail to share your review to our "Ambassadeurs" to thanks them, moreover this one will serve as an additional motivation to continue to improve the quality of our services. We look forward to welcome you again soon for another wonderful stay. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Midge R. Solo - 16/08/2019 AccorHotels review
« Very comfortable and clean, modern hotel. »

Everything was as it should be - lovely, clean room with all modern conveniences.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Midge R. We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. We are delighted to read that you enjoyed your moment with us. It is really important for us to receive this kind of nice comments because we work hard day after day to provide you a service that will meet your expectations. Moreover it is pleasant to read that our renovated room made your stay even more beautiful. We hope to welcome you back again for another stay even better than the previous one. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Barry J. Couples - 16/08/2019 AccorHotels review
« Excellent Hotel »

Hotel very comfortable. Superb beds. Breakfast quiet and relaxing. All staff very attentive. Would have used the bar more if was more reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry J., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Anonymous Business - 15/08/2019 AccorHotels review
« Theft »

The hotel is beautiful. The rooms are amazing. Unfortunately, my wallet was lost/stolen in the hotel restaurant and the staff was apathetic to the situation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We wanted to thank you for haven taken the time to answer our satisfaction survey following your stay at the Sofitel Luxembourg Europe. I am sincerely sorry for what happened to you during your stay. We understand that the loss of a wallet is annoying. If you wish to speak more about it I remain at your disposal at h1… We hope to welcome you again in the near future. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Kwok Families - 14/08/2019 AccorHotels review
« The details made all the difference »

A welcome made so much more special by the mangers attention to detail and the staff who were attentive and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kwok, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. We are happy to have been able to offer you a unique moment during this event so important. We are touched by your words, indeed, we work day after day to offer you a service of a quality that exceeds your expectations. We hope to have the pleasure to welcome you again in the near future for another unforgettable stay. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Virginie Couples - 13/08/2019 AccorHotels review
« Great welcoming »

The welcoming at the reception was very pleasant, along with the moment spent at the bar before joining the beautiful room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Virginie, Thank you for taking your time and wishing to share with us your comments about your stay at Sofitel Luxembourg Europe. We are so happy to hear that you were satisfied with service at our hotel. Thank you for such kind words, we truly appreciate your compliments and will make sure that our colleagues know how joyful your stay was with us. We hope that you can give us another opportunity to welcome you back in the near future. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Xiaojing G. Friends - 12/08/2019 AccorHotels review
« Great experience »

- The doorman parked our car when we drove to the wrong way. -The room is big and breakfast is good -check in was a little bit slow due to only 1 person on duty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiaojing G., We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. However, we would like to express our apologies if the check-in was to slow for you. We will take the necessary steps so that will not happen again in the future. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our teams as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Bb Business - 12/08/2019 AccorHotels review
« I was made to feel very welcome and comfortable for my short stay »

All staff that greeted and assisted me were charming. A complimentary upgrade was a pleasant surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BB, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always so wonderful to receive such a positive feedback. We always strive to make you feel welcome and at home. We will share your comments with our Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Maxim C. Solo - 12/08/2019 AccorHotels review
« Amazing Hotel in European Quarter of Luxemburg »

Honestly, everything was absolutely fantastic ! The welcoming moments, the room ( is very very modern, especially the bathroom), the variety of products on breakfast, the Italian Restaurant at the lobby floor was so amazing and the food there is simply delicious ! I want to say THANK YOU to Sofitel Luxemburg and definitely I would stay in this particular Hotel in case of coming back to Luxemburg !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maxim C., Thank you for taking your precious time to respond to our survey and wishing to share with us your kind comments about your stay at Sofitel Luxembourg Europe. We are so pleased to hear that you loved all the aspects of our hotel. Thank you for enjoying our newly renovated rooms and bathrooms. We are always looking forward to giving you the most welcoming and warmest experience. It means a lot to us that you loved the quality and variety of our food at breakfast and at our Italian restaurant- l'Oro e Argento. Your compliments are our biggest reward. Thank you once more for a beautiful review and we hope to welcome you back in the near future. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Laurent T. Couples - 11/08/2019 AccorHotels review
« A very warm and customized welcome »

A very warm and customized welcome from the whole Sofitel Team. A great experience as a whole. Very nice and pleasant hotel with relaxing and romantic atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurent T., Thank you very much for taking your time out of your busy day and choosing to share with us your feedback about your experience at Sofitel Luxembourg Europe. You are so very gracious to give us such a beautiful feedback. Thank you for your kind words, we are sure that this will motivate our “Ambassadors” to keep up the excellent service that we try to give you every time you stay with us. We sincerely hope that you will give us another opportunity to welcome you back, so we can give you an exceptional experience that you deserve. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

James Friends - 11/08/2019 AccorHotels review
« Wonderful »

Had a lovely stay, was super quite room was also very clean very up to my expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We would like to thank you once more for staying at Sofitel Luxembourg Europe and for taking the time to respond to our survey. We are overjoyed to receive such good feedback from you, this will be shared with the rest of our team that will be delighted to hear this, as it is the motivation that we need to keep offering the best service that we can possibly give. We truly hope that you will continue to choose our establishment in the future, and that we will have the pleasure to make your stay as exceptional as possible. Kind regards, Fernando López Lens. General Manager. Sofitel Luxembourg Europe.

Yves S. Business - 09/08/2019 AccorHotels review
« Alway hight standard / very attetive »

I appreciated the warm welcome and upgrade of room. I also used in-house dining twice which was very satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yves S., We would like to thank you for taking precious time from your schedule to answer our survey. We are delighted to receive such positive feedback from you, we truly value your loyalty to Sofitel Luxembourg Europe, and we are ecstatic to be able to share your comments with the rest of our team. We look forward to keep welcoming you in the future, and continuing to improve our services to make your time with us exceptional. Kind regards, Fernando López Lens. General Manager. Sofitel Luxembourg Europe.

Linda C. Couples - 06/08/2019 AccorHotels review
« Wonderful hotel for stopover or weekend break »

Beautiful hotel near the heart of Luxembourg. As with most Sofitel hotels, the room was clean, very comfortable and stylish with every amenity. Close enough to walk into Luxembourg or be there on Sunday and the teams are free! Incredible helpful staff too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda C., Thank you very much for a wonderful feedback of the Sofitel Luxembourg Europe, and in particular for your kind comments regarding our ambassadors. We are very pleased that you had such positive feedback regarding the hotel which is reflected in the glowing ratings and heading you have given to your review. Thank you very much once again for your very kind comments. We look forward to welcoming you all back when you next return. Best regards Fernando López Lens General Manager Sofitel Luxembourg Europe

Annette E. Couples - 06/08/2019 AccorHotels review
« Wonderful hotel and lovely staff »

We visit at least once a year, we are always looked after so well. The little personal touches are really appreciated. Our room was so comfortable,loved our bed so soft and inviting. Breakfast was good lots of choice. We always look forward to our visit to Luxembourg Europe a credit to the Accor Group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annette E., We would like to thank you for this wonderful comments following your stay at Sofitel Luxembourg Europe. We are very happy to welcome you every year for three years now and we are also delighted to offer you a quality service every time. It is an honor for us to read your compliments, which will be shared with our "ambassadeurs" because it is thanks to them that we arrive at this level of excellence. We already look forward to welcome you again soon fir another unforgettable journey in Luxembourg. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Bob Couples - 04/08/2019 AccorHotels review
« A great place to stay. »

Really enjoyed our stay. Three weeks in Belgium, France and Luxembourg and this clearly was the best hotel by far. Clean, quiet and spacious. They make a wonderful Hendricks and tonic in the bar as well. Well worth the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob, We would like to thank your for your wonderful comments following your journey at Sofitel Luxembourg Europe. We are truly honored to read that we have been, by far, the best hotel you have visited during your trip Also, as you said, our bartenders make excellent cocktails that allow you to relax and enjoy a good time. We will not fail to share your feedback with all of our teams. I am sure that it will provide additional motivation so that we continue to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Lennart H. Families - 03/08/2019 AccorHotels review
« A wonderful Sofitel in Luxembourg »

A great hotel with very comfortable rooms and top notch service. From check-in to check-out I felt very rewarded for my loyalty to the hotel and the brand. All members of the team were determined to make my stay a pleasure. And they succeeded in every way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lennart H., Thank you for taking your precious time and wishing to share with us your experience with Sofitel Luxembourg Europe. We are thrilled that you have enjoyed your stay so much. Thank you for your compliments, it’s the best reward for our Team. The fact that you had such a beautiful experience with us makes us overjoyed. Thank you again for kindly sharing your experience, and we sincerely hope that you can give us another opportunity to welcome you back, so we can give you an exceptional experience that you deserve. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Anonymous Business - 03/08/2019 AccorHotels review
« Very good in all aspects »

Very well trained staff, comfortable rooms, good location, good and sorted restaurants, food facilities. Summarizing: very good choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive such a positive feedback. We will share your comments with our Team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for wishing ot share your experience, and we hope that you can give us another opportunity to welcome you back, so we can give you wonderful memories. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Sandra Business - 02/08/2019 AccorHotels review
« Great »

Like being at home... even better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, Thank you for taking your precious time to respond to our survey and to share with us your opinion about Sofitel Luxembourg Europe. It is so heartwarming to know that we made you feel at home. Thank you for sharing this with us, because it will motivate our “Ambassadors”. Our most precious gift is your happiness. We sincerely hope that you can give us another opportunity to welcome you back to your home, and give you a luxurious service that you deserve. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Anonymous Business - 02/08/2019 AccorHotels review
« Excellent »

Great check-in, amazing room and great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your precious time to respond to our survey and to share with us your experience at Sofitel Luxembourg Europe. We humbly thank you for such kind and beautiful comments. We are thrilled that you had such a wonderful experience at our hotel. Our “Ambassadors” will be so happy to know that you loved their service. Our reward is your satisfaction. We truly hope that you can give us another opportunity to welcome you back so you can enjoy our hotel and so we can give you an excellent service. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Michael O. Business - 01/08/2019 AccorHotels review
« Fantastic staff but not really for business travelers »

The staff was friendly, professional and very helpful. When I checked in, I couldn't access WiFi in room 830. They moved me to room 945 and was fine. The AC couldn't keep up with the heat. Even when I set my room to 19, the temperature never made it below 24. That was too hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael O., Thank you for taking your time and wishing to respond to our survey to share with us your experience at Sofitel Luxembourg Europe. Thank you for complementing our “Ambassadors”, we truly appreciate it. We value your opinion and it’s very heartwarming to hear that our team was helpful and professional. We are however very sorry to hear that you have encountered several issues and were not happy with the temperature in the room. We sincerely apologize that our A/C could not keep up with an unusually strong heat wave over 40 degrees, which we have experienced during your stay. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates