Hotel - Sofitel Luxembourg Europe
Sofitel Hotel Sofitel Hotel

Sofitel Luxembourg Europe Hotel

4.5/5 1,174 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXEMBOURG FINDEL
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ARCELOR2 km / 1.24 mi BEI0.5 km / 0.31 mi DEUTSCHE BANK2 km / 1.24 mi EUROPEAN INSTITUTIONS0.36 km / 0.22 mi FERRERO-SOREMARTEC LUX.7 km / 4.35 mi FORTIS3.5 km / 2.17 mi NATO/NAMSA15 km / 9.32 mi SAL OPPENHEIM3.1 km / 1.93 mi STATE STREET3.5 km / 2.17 mi
BANQUE EUROPEENNE D'INVESTISSEME0.5 km / 0.31 mi CLEARSTEAM3.5 km / 2.17 mi EUROCONTROL0.5 km / 0.31 mi FERRERO4.5 km / 2.8 mi FIDELYTI INVESTIMENT0.9 km / 0.56 mi LOMBARD3.3 km / 2.05 mi RBS/ABN AMRO3.5 km / 2.17 mi SEB2.7 km / 1.68 mi UBS3.1 km / 1.93 mi

Congress centre

CENTRE DES CONGRES KIRCHBERG0.5 km / 0.31 mi

Exhibition centre

FOIRE INTERNATIONALE3 km / 1.86 mi

Your meetings and events

Sofitel Luxembourg Europe is an ideal venue for events from a private meeting to a Luxembourg wedding or conference. Create an inspiring tailored event in 500 sq m of space with events and conferences seamlessly executed by meetings concierges.Seven versatile meeting rooms feature natural light and cutting-edge audiovisual equipment. Our chef can suggest creative catering ideas. A superb Luxembourg hotel for business events and meetings we offer complimentary Wi-Fi and business facilities.For larger events arrange a gourmet banquet cocktail party or wedding in the atrium one of the most striking venues in Luxembourg. The soaring glass-ceilinged space hosts up to 400 guests and can be customized to your desires.

Sofitel Luxembourg Europe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JULIETTE 60 m2 4 m 40 20 20 24 40
ROMEO 70 m2 4 m 60 30 30 39 50
AUTUNNO / INVERNO 75 m2 2 m 50 18 25 24 70
PRIMAVERA / ESTATE 75 m2 2 m 50 18 25 24 50
AUTUNNO & INVERNO 150 m2 2 m 120 30 35 54 140
PRIMAVERA & ESTATE 150 m2 2 m 120 30 35 54 140
ATRIUM 525 m2 15 m 0 0 0 0 250
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 109 rooms

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 5,007 reviews

Our guest reviews for
Sofitel Luxembourg Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,174 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Gp Friends - 15/07/2019 AccorHotels certified review
« Hotel exceeded my needs »

Easy booking. Courteous, efficient and helpful front of house staff. Spacious, luxurious and spotless rooms. Delicious breakfast offering - especially considering our group consisted of vegans.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GP, Thank you very much for a wonderful review of the Sofitel Luxembourg Europe, and in particular for your kind comments regarding our ambassadors. We are delighted that you enjoyed your recent stay with us. Your satisfaction is our priority, and we are very glad to know that you enjoyed your stay with us. Your warm compliments have been shared with our team We look forward to welcoming you back in the near future. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

T. Families - 12/07/2019 AccorHotels certified review

A very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam T., We are happy that you always enjoyed staying with us and that our services were up to your expectations. I will certainly not fail to convey your grades to our "Ambassadeurs", this ones will serve as an additional motivation to continue to improve the quality of our services. We hope that you will have the possibility to come back soon. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Sean B. Business - 12/07/2019 AccorHotels certified review
« Good »

We stayed for three nights for a hearing at the Court of Justice. Bedrooms were comfortable; I appreciated the gym being available 24 hours albeit it was a little small; we were provided with a meeting room which was idea for our purposes; the breakfast and lunch in the 64 bar were excellent in terms of quality and choice and the staff were very helpful and professional. My only compliant is that there was only one lift working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean B., We wanted to express our sincerest thanks concerning for this feedback concerning your recent stay at Sofitel Luxembourg Europe. Indeed, it is always a pleasure to receive such good review because we work hard everyday to provide to our customers the best service as possible. However, we are truly saddened to read that one of our elevator is under renovation had a negative impact on your stay. We hope to have the chance to welcome you back soon for another stay even better than previous one. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Daniele Business - 10/07/2019 AccorHotels certified review
« good »

good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniele, We would like to thank you for have taken of your precious time to write us this comments concerning your last stay at Sofitel Luxembourg Europe. It is always very important for us to receive feedback from our customers because it allows us to better understand what we need to improve in order to offer you a stay of the highest quality. We wish to express our sincerest apologies for our failure to give you your welcome drink voucher. This mistake should not be made and we will take all the necessary measures so that it does not happen again. We hope to have the chance to welcome you back soon for another stay even better than the previous one. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Torry P. Business - 10/07/2019 AccorHotels certified review
« In the midst of a construction site »

Lets start with the positive: The staff was service-minded and accommodating. The room and amenities of decent standard. But the hotel is in the midst of a construction site, creating a lot of noise on weekdays, and the area itself is desolate with dreadful architecture

Our hotel has responded to the review
Our hotel has responded to the review

Dear Torry P., Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you wish to speak more about it, we are at your disposal at h1… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Lòpez Lens General Manager Sofitel Luxembourg Europe

Tina E. Friends - 09/07/2019 AccorHotels certified review
« Warm and welcoming from the first moment, went out of their way to be helpful, Silvano went to a great deal of effort to find us transport and communicate with us - we are very grateful »

Excellent, hospitable, high quality and highly recommended Look forward to coming back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina E., We very much appreciate your comments regarding your recent stay at Sofitel Luxembourg Europe. We are really happy to read that you enjoyed your stay with us because your satisfaction is the best reward for us. As you said, our team is always helpul and do everything possible to offer you a stay unforgettable. We will not fail to share your review with our "Ambassadeurs", especially with Silvano, to thanks them but also encourage them to continue to improve the quality of our services. We look forward to welcome you back soon for another wonderful moment with us. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Anonymous Business - 08/07/2019 AccorHotels certified review
« Espectacular »

Superb kindness and resourceful concierge Excellent cleaning of the room Hospitality. Delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, First of all, we wanted to express our thanks for have taken of your precious time to write us this comments concerning your recent stay at Sofitel Luxembourg Europe. It is always a pleasure to receive such warm review. Indeed, our concierge team is always there to offer you an unforgettable service. We will not fail to share your return to our teams, especially our conciergerie, to thanks them. We are sure that your feedback will give us an additional motivation to continue to improve the quality of our services. We look forward to welcome you back soon. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Rm Business - 08/07/2019 AccorHotels certified review
« Excellent hotel for business travellers »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear RM, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. We are pleased to read that you enjoyed your stay with us because your satisfaction is the best reward for us. As you said, our hotel is more oriented for a business clientele but we also receive families or tourists with the same desire and the same pleasure to share our passion for this work and this country. We will share your opinion to our teams, I am sure this one will give us an extra motivation to continue to offer this excellent quality of services. We look forward to welcome you back soon for another perfect stay. Best regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Sergej Couples - 07/07/2019 AccorHotels certified review
« Perfect place, veru nice! Looking forward to visit it agian! »

Very nice hotel, beautiful room (bathroom was very spacious) and fine food at breakfast. Staff was very polite and positive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergej, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive nice review concerning our renovated rooms and our teams. Indeed, your satisfaction is the best reward for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Anonymous Business - 07/07/2019 AccorHotels certified review
« Beautiful room, close to office, good service »

Beautiful room, close to office, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the chance to offer you another wonderful stay with us. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Yves S. Business - 05/07/2019 AccorHotels certified review
« Coming home in Luxembourg »

Dear Sofitel Team, I am travelling a lot but the Sofitel in Luxembourg is one of the best places to stay. Very friendly staff at the reception and bar, great location at Kirchberg, nice rooms. A free apéro or a written hand-note shows your appreciation of the details. Kind regards, Yves

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yves S., Thank you for taking your precious time to share with us your thoughts on your stay at Sofitel Luxembourg Europe. We are excited that we made you feel so welcome. It is always a pleasure to receive such a positive feedback. We will share your comments with our Ambassadors to encourage them to strive and continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

M. B. Families - 01/07/2019 AccorHotels certified review
« Excellent experience with a gentle and caring staff. »

Excellent from the minute we entered the hotel till the checkout. Staff is highly professional, concerned and caring giving a real customer experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. B., First of all, we wanted to thank you for have taken of your precious time to write us this so nice comments following your stay at Sofitel Luxembourg Europe. We are truly delighted to read that the quality of our customer service provided by our "Ambassadeurs" has made your stay wonderful. Indeed, we love to share with our customers and love when it feels. We hope to welcome you again in the near future for another stay even better than the previous one. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Linda N. Families - 30/06/2019 AccorHotels certified review
« Everything was amazing »

We were a family of 6 with 3rooms, and this stay was terrific. The concierges were so helpful, including arranging for a driver for a day trip around Luxembourg. The location is great, and the facilities were excellent, including the breakfast. A bit expensive, but worth it! And what a beautiful city!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda n., We thank you for taking the time to write us this comment after your stay at Sofitel Luxembourg Europe. It is always very pleasant for us to read that our guests are happy with their moments with us and will keep a good memories of this moment. As you said, our concierge team is always there to help you organize unique moments. We will share your return to our "Ambassadeurs" to thank them for the quality of the work they have provided to you. We hope to have the chance to welcome you in the near future. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Glenn R. Families - 30/06/2019 AccorHotels certified review
« Absolutely fantastic staff »

A lovely hotel with some of the best staff I’ve seen in a hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn R., Thank you very much for a wonderful review of the Sofitel Luxembourg Europe, and in particular for your kind comments regarding our ambassadors. We are delighted that you enjoyed your recent stay with us. We will not fail to share your review to our teams so that will give to them an additional motivation to continue to improve this excellent quality of services. We look forward to welcoming you back in the near future. Kind regards from the team at Sofitel Luxembourg Europe, Fernando López Lens General Manager Sofitel Luxembourg Europe

Anonymous Business - 30/06/2019 AccorHotels certified review
« Very nice hotel »

Great location, really clean, big rooms with the comfiest beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. However, we note that you have not been fully satisfied with the quality of the professionalism of our teams. If you wish to express yourself further, we remain at your disposal at h1… I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you back soon. Sincerely, Fernando López Lens General Manager Sofitel Luxembourg Europe

Tanja C. Business - 28/06/2019 AccorHotels certified review
« Enjoyable »

My experience is always enjoyable because the staff is fantastic to work with and it always seems like my extended family when I return. It's a pleasure staying at the Sofitel Luxembourg Europe. Also, and most importantly, my meeting coordinated, Tiphaine Marco is exquisite at her job and fulfilling our every need, including a last-minute crisis. It's a pleasure working with her and her team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanja C., We are so excited that you wished to share this wonderful review of your experience with Sofitel Luxembourg Europe. We are overjoyed that you always feel like at home with us and that you feel like we are your extended family. It fills our hearts with joy knowing that our Ambassadors and especially Tiphaine Marco with her team exceeded your expectations and did an exquisite job. Your Sofitel family is hoping that we can see you back with us soon so we can make you feel like you are at home again. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Obi A. Business - 27/06/2019 AccorHotels certified review
« Fantastic experience with hosts such as Maxim going above and beyond to ensure the satisfaction of his guests. »

Great overnight stay, with a friendly and welcoming front desk, an accommodating team that ensured that all my needs where met.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Obianyo A., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. Indeed, it is always a pleasure for us to receive such praise. For our team, this work is more than just a job, it's a true passion for sharing. We will share your return to our "ambassadeurs", especially Maxime, to thank them for the quality of their work. We hope to have the pleasure to welcoming you again soon for another wonderful stay. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Barbara Couples - 25/06/2019 AccorHotels certified review
« Service was beyond expectation. »

We appreciated the respectful, quiet and comfortable environment. Your concierge is more than a sentence can describe. He went to extremes to ensure the reason for our trip was accomplished. His choice of a driver for visiting several places was perfect. I usually do not enjoy breakfast but the offerings were enticing and delicious. Great way to start the day. Meals in the bar and dining room are recommended. Should we return to Luxembourg city, we will most assuredly stay at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara, Thank you so much for taking your time and wanting to share your comments with us about your stay at Sofitel Luxembourg Europe. Our Ambassadors work so hard to make you excited about staying with us and we are thrilled that we made your stay special. It is an honour to receive such high praise from you. We are so greatful that you are considering coming back to us next time you are in Luxembourg. Please do not hesitate to let us know how we can improve your trip and give you an unforgetable experience. It will be our absolute pleasure to see you back with us again. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Rubina K. Friends - 25/06/2019 AccorHotels certified review
« Super »

It was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rubina k., Thank you for kindly taking your time and answering our survey. We are overjoyed that you had a super time and that you think it was great staying at Sofitel Luxembourg Europe. We are touched to receive such kind words from you. We are sorry if you did not like your breakfast but we hope that next time you can enjoy it more. Don't hesitate to let us know your preferences, so we can make something special for you. We hope that you can give us another opportunity to welcome you back and provide you with exceptional service. Kind regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

Baikonur Family - 25/06/2019 TripAdvisor review
« Super hotel »

Fabulous hotel with very helpful staff. Nothing was too much trouble. The room was modern and very clean. What a true Sofitel hotel should be like. The restaurant was also excellent and is highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Baikonur, We wanted to express our thanks for this comments concerning your recent stay at Sofitel Luxembourg Europe. Indeed, it is always a real pleasure to receive such good feedback because our teams work hard day after day to provide you an excellent service. In addition, we are delighted that our new renovated rooms have exceeded your expectations. We will not fail to share your review to our teams, this one will serve as additional motivation to strive to improve the quality of our services. We look forward to welcome you again soon. Warm regards, Fernando López Lens General Manager Sofitel Luxembourg Europe

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