Hotel - Mercure Madrid Plaza de Espana
Mercure Hotel Mercure Hotel

Mercure Madrid Plaza de Espana

4.5/5 407 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-00:00
    • Opening hours : Week-end 7:00-00:00

Business services

  • 1 meeting room(s)
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Hotel location

Companies and event centres nearby

Congress centre

IFEMA PALACIO DE CONGRESOS11 km / 6.88 mi

Exhibition centre

CAMPO DE LAS NACIONES11 km / 6.88 mi

Your meetings and events

The Mercure Plaza de España hotel offers guests the use of its "La Biblioteca" meeting room, with capacity for between 5 and 30 people and equipped with AV facilities.amenities including Wireless and cable Internet access and an integrated panel. Our Business Center provides any secretarial services you may need. Relaxing coffee breaks and lunches can be taken on the hotel patio.

Mercure Madrid Plaza de Espana Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALA DE REUNIONES 40 m2 3 m 30 20 0 25 0
    • Screen
    • Videoconferencing
    • Audio and video equipment
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 97 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,349 reviews

Our guest reviews for
Mercure Madrid Plaza de Espana

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 407 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Momokichiboo Couples - 19/07/2019 TripAdvisor review
« Significant improvement in Bar & Restaurant »

Stay in 3years in row. Room,Facilities are almost the same as before. But, Bar & Restaurant have improved significantly, both in terms of taste, variety of Menu and service attitude. we enjoyed our r stay and meals we had.

Prof. D. G. P. Families - 17/07/2019 AccorHotels certified review
« As an ACCOR Hotels loyal customer for several decades I was happy that your Hotel justified my loyalty »

From the moment we were welcomed my Lorenzo on the evening of our arrival, to the treatment at breakfast by Mayra and Naomi, to the helpful answers at Reception desk by Rosana, Magda and the placing of a call for a TAXI to take us to the Madrid Airport done by Sean on the morning of our departure I can say that MERCURE Plaza Espana lived up to the 4* standards in all respects. I was disappointed to find out that the only available to guests desk compurter was OUT of ORDER and I could not print our boarding passes but Miss Andrea saved the day and politely noted my complain. I am certain that the computer will be in order when I visit you again

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr. P. First of all, many thanks from the whole team for praising our work. It is a pleasure to know that you have left very happy and that your stay at the hotel has been wonderful. We hope to see you soon!! a greeting Rosana R:

Sebastian M. Business - 16/07/2019 AccorHotels certified review

Every thing was great. 2 minor things. The AC in room 608 is smelling, not a great deal but it has a mild sewer stank coming out of it, I'd check it. Also room 608 is only missing a full length mirror. The rest was fab

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Sr M. ANDRADE, Thank you very much for sharing your experience with us. Regarding the smell of ac, do not doubt that we will not review. As for the mirror, it is something that we value to put it, because you are right and there is no. We hope to see you soon ! Regards, and thank you very much Rosana R:

Colin S. Business - 12/07/2019 AccorHotels certified review
« Clean, comfortable and reasonably priced. »

Efficient staff. Adequate accommodation. Disappointing selection of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your evaluation, we are always pleased to know the opinion of our guests. We feel that the restaurant service has not been entirely complacent, we will try to improve in order to the next time you will take a better taste. We hope to see you again soon. Sincerely. Hector

Rosemarie L. Couples - 11/07/2019 AccorHotels certified review
« Pleasant »

Our room 117 was fine although our outlook to a dirty exterior was disappointing. The staff are very helpful and friendly nothing too much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

Business - 11/07/2019 TripAdvisor review
« Perfect stay at the Mercure Madrid »

This is a lovely hotel, and the staff here were helpful and friendly. With the hot weather there was always some fruit flavoured water at the reception, which was really nice. The room was clean and comfortable. There was a good selection of food for the breakfast. I also had lunch at the bar which was good value and very tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek, Thank you very much for your review. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

Macri Solo - 08/07/2019 AccorHotels certified review
« A pleasant stay, as always and some improvements »

I have been coming to this hotel for several years, for its perfect location vis a vis transport, shopping, cinemas etc. It is quiet at night despite its vicinity to Plaza de España and the multitude of restaurants nearby. Staff is super keen to help and very friendly. Since my last visit a few months ago, the breakfast buffet offering in the Vermuteria Chipen has improved as there were different hot dishes every morning, only perhaps always offer scrambled eggs? I have noticed that since renovation a good number of customers of the breakfast/vermuteria area, including many having breakfast business meetings, are not hotel guests, i.e. this space is very inviting if you walk by. Will stay here when I come back to Madrid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Thank you very much for your comments. It is a pleasure to see that our team, specially Sean, was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

Paul D. Couples - 08/07/2019 AccorHotels certified review
« Excellent Madrid Hotel Experience »

We had to rebook this hotel after a disaster Air BnB and we were looked after very well by Sean on check-in. He was bery professional , courtious and helpful. The hitel is excellently finished in the conmin areas with a fesh pleasent scent as soon as you enter. The air conditioning in the general areas was good and in the room was adequate. Room and facilities were of a very high standard; clean, working, lots of nice touches such as robes and bluetooth for your own music. Based on this experience over a very hot Madrid weekend i would highly recommend this hotel, close to Metro and restaurants and really well operated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you very much for your comments. It is a pleasure to see that our team, specially Sean, was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. I will let Sean know his pleasant comment that we are always delighted to have such positive evaluations. We hope to see you again soon here. Best regards. Héctor.

Anonymous Business - 07/07/2019 AccorHotels certified review
« Very good »

Friendly staff clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGIOS S., We very much appreciate your comments regarding your stay at the Mercure Madrid Plaza de Espana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalia

Simeon Families - 06/07/2019 AccorHotels certified review
« Great stay »

Great experience and Spanish hospitality. The team was great and did everything to make our stay as pleasant as possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

J D. Couples - 06/07/2019 AccorHotels certified review
« Perfect from beginning to end. »

Easy early check in. Welcoming staff. Great breakfast. Meticulous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D. III, Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards, Héctor.

Mb Friends - 04/07/2019 AccorHotels certified review
« 4 comfortable days in Madrid »

Lovely hotel in an excellent location. Very nice room; staff extremely pleasant and accommodating; we really enjoyed the drinks and tapas in the bar. The only disappointment was breakfast which required us to do a lot of work as the buffet was so spread out. Also the egg boiler was not hot enough so it would have taken about 20 minutes to soft boil an egg. Otherwise a great stay and we would go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you very much for your comment, we appreciate that you appreciate the treatment by the staff of the hotel. We are sorry for the problems you may have encountered during the breakfast service, we always keep these comments in mind to improve. We hope to see you soon. Sincerely. Hector.

Anonymous Couples - 30/06/2019 AccorHotels certified review
« Best Mercure hotel we have experienced »

The staff could not do enough to make our stay very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards, Héctor.

Christoph Couples - 27/06/2019 AccorHotels certified review
« Good location, friendly staff, very clean. »

We had a nice time in the hotel. Everybody was very friendly and helpful. You shouldn't use soap as one piece because you waste most of it when guests leave. Besides that everything else was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you very much for your comments. It is a pleasure to see that our team was up to the task and left you with such a good taste of your visit to the Mercure Plaza de España. We hope to see you again soon here. Best regards. Héctor.

Vadim Couples - 23/06/2019 AccorHotels certified review
« Excellent Hotel in good location »

Very good Hotel, clean, recently renovated in very convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Business - 23/06/2019 TripAdvisor review
« Overnight stay »

Nice evening and night in the center of Madrid. Close to plaza de España and from fantastic gardens with an Egyptian temple (Debot). A nice place to stay when you have a short time in the city. Enjoy !

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you very much for your evaluation. We hope to see you soon in our hotel!! Thanks and best regards. Héctor.

Friends getaway - 23/06/2019 TripAdvisor review
« Weekend break »

Lovely stay in Madrid for my friends 50th birthday gift. Room and hotel was very clean. Staff were friendly and extremely helpful. Good breakfast, had array of teas and the food tasted great. Thank you Mercure Madrid plaza de Espana, would certainly recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, Thank you very much for your comments. We really appreciate you comments and all the staff team of Mercure Plaza de España want to tell you, thank you very much and we wait for you on your 51st birthday. We hope to see you soon in our hotel!! Best regards. Héctor.

Elie Business - 21/06/2019 AccorHotels certified review
« MR »

VERY CONFORTABLE ROOMS AND PLEASANT STUFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIE N., Thank you very much for sharing your experience with us. See you soon! a greeting. Rosana R:

Stella Couples - 21/06/2019 AccorHotels certified review
« Very brief visit »

We were so happy to be somewhere so clean and welcoming after a really bad travel day. Arrived quite late but found good food and drinks without having to leave the hotel and had a good nights sleep for an early start to our tour of Spain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you very much for your comments. We hope to see you soon in our hotel!! Best regards. Héctor.

Darek J. Business - 20/06/2019 AccorHotels certified review
« Almost there »

Great accommodation - great breakfast - good staff -

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darek, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosana R:

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