Hotel - Novotel Moscow Sheremetyevo Airport
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Novotel Moscow Sheremetyevo Airport Hotel

4.0/5 1,481 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 2,000  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • MOSCOW SHEREMETYEVO
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

IKEA5 km / 3.11 mi
PEPSI CO5 km / 3.11 mi

Exhibition centre

CROCUS EXPO CENTRE15 km / 9.32 mi EXPO CENTRE30 km / 18.64 mi SOKOLNIKI25 km / 15.54 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our hotel is the ideal venue for your events. The 6 conference rooms are equipped with state-of-the-art audio-visual equipment and have a bright and spacious foyer. We offer various options for lunches and coffee breaks for conference delegates

Novotel Moscow Sheremetyevo Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AEROFLOT 42 m2 3 m 30 10 15 15 20
ANTONOV 75 m2 3 m 70 24 24 30 40
DOMODEDOVO 51 m2 3 m 50 18 20 16 32
ILIUSHIN 150 m2 3 m 150 50 40 60 80
SHEREMETYEVO 51 m2 3 m 0 0 16 0 0
TUPOLEV 75 m2 3 m 68 24 24 30 40
    • Enjoy your stay at the Novotel Moscow Sheremetyevo Airport.
    • Flipchart
    • Meeting room
    • Screen
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Podium
    • Slide projector
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Make yourself at home in one of 493 spacious and bright rooms, featuring modern interiors and all the necessary amenities. The Novotel Sheremetyevo Airport hotel offers 3 room categories: Standard, Superior and Deluxe. 24-hour room service.

  • 493 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,583 reviews

Our guest reviews for Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,481 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
John P. Business - 17/03/2019 AccorHotels certified review
« Usual first class service and accommodation »

There is very few negative comments but I see you have changed the type of your shower gel and shampoo. May I say, I preferred the old one, much better quality and scent. Positive comments are many, service at check in, bar and restaurant usual first class, made to feel extremely welcome and the bar staff remember my favourites. well done!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Be sure that we will take into account your comment regarding the shower gel and shampoo. Your opinion is very important for us, because the satisfaction of our guests is our priority. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Anonymous Friends - 17/03/2019 AccorHotels certified review
« Good quality hotel »

Your staff were very efficient in organising the invitation I needed for the visa, breakfast was fine, but a bit expensive. Room was clean and comfortable. Lacking in electric sockets needed to charge my phone and plug in my computer. Internet speed was rather slow and downloading a film to watch took over an hour. Films to watch no longer available on the TV. Reception staff very helpful. I wanted to walk from the station to the hotel, no clear direction signs and no information on your web page. Fridge a bit small, I wanted to store bottles of wine and some fruit. Safe door got in the way and would not close. Bathroom fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! We appreciate you taking time to share your impressions regarding your stay with us. It is a great pleasure for us to find out that you appreciate our quality of service. Special thanks for your kind words regarding our staff. We try to do our best to provide perfect service for our guests. As for the Wi-Fi, let us assure you that your comment was sent to out IT specialist and the problem with the WI-Fi has been solved. As well as the issue with the safe door was solved. Please, accept our apologies for any inconvenience caused. Let us inform you the our guests could leave their groceries in our big fridge in the cloak room. Thank you for your comments! We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov, General Manager

M. Business - 14/03/2019 AccorHotels certified review
« Good place close to the airport »

room is clean and spacious, the bathroom is good also the room service is quick and quality of food is ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! We appreciate you taking time to share your impressions regarding your stay with us. Special thanks for all the positive moments mentioned in your review. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov, General Manager

Richard B. Business - 14/03/2019 AccorHotels certified review
« Comfortable accomodation, convenient for the airport. »

I enjoy my stays at the Novotel, Sheremetyevo. The rooms are comfortable and there is pleasant bar with light snacks and more substantial meals. The hotel provides regular shuttles to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try providing our guests with perfect conditions for the rest. Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Tim T. Business - 13/03/2019 AccorHotels certified review
« Another great stay wrecked by Reception »

It was a really nice stay - I do it several times a year. Once again it was wrecked by Reception - the attitude and communication with guests is way from being in the league of Customer SERVICE!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T.! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. Please, accept our deepest apologies for the inconveniences that you experienced during check-out. We investigated the incident and I can assure you that this is abnormal and inappropriate behavior for the front desk staff in our hotel. This is not the level of service that we try to offer our guests. Be sure that for the receptionists and for the Duty manager will be applied strict administrative measures. To apologize for the inconvenience I would like to offer you a voucher for our restaurant Fusion Grill&Bar on 3000 RUB during your next stay in our hotel. We sincerely hope that you will accept our offer and give us another opportunity to welcome you back at “Novotel Airport Sheremetyevo” during your next visit to Moscow. Best regards, Sergey Ryltsov, General Manager

Business - 13/03/2019 TripAdvisor review
« Great stay marred by Reception »

Stay was great until check-out. First receptionist said "I don't have time go to her", pointing at a colleague. As the last time too, they wanted to charge my card twice! Lots of argument. Then I wad told they had a problem with their system and I should sort it out with my bank. Or wait 4 hours for the bank to open! It's an airport hotel and I was leaving for a long-haul flight! I an an Accor business card holder so room was cc guaranteed and preauthorisation had also been taken at check-in. I said, "no way. They should work it out and send me the bill." Yes Sir, you'll have it today. It is now 4 days later and guess what. NO BILL, which I need to justify expenses. Absolute disgraceful way to treat a faithful customer. No, an absolutely disgraceful way to treat any customer. Names of rude and unhelpful receptionists available on demand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. Please, accept our deepest apologies for the inconveniences that you have experienced during check-out. We investigated the incident and I can assure you that this is abnormal and inappropriate behavior for the front desk staff in our hotel. This is not the level of service that we try to offer our guests. Be sure that for the receptionists will be applied strict administrative measures. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" to provide you a pleasant stay! Best regards, Sergey Ryltsov, General Manager

M J. Business - 06/03/2019 AccorHotels certified review
« Mister J »

Excellent as always. Staff as efficient, well mannered and courteous as per normal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J.! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". We are glad to find out that you appreciated your stay with us.Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Norman S. Business - 05/03/2019 AccorHotels certified review
« Good »

Good experience most of the time I enjoy the hotel, very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman! We would like to thank you for taking the time to share your valuable feedback! We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

David F. Families - 05/03/2019 AccorHotels certified review
« REGUlAR STOP OVER AT NOVOTEL SHEREMETEVO »

It's always a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear David! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". We are happy to hear that you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

Mirko Business - 18/02/2019 AccorHotels certified review

Restaurant to improve, all the time same menu, quality to improve definitely. I got a room at 4°floor, was a disaster, TV was damaged, the bed creak, the bathroom was flooded after a shower. The day after i asked to move to a room at 6° floor because i know that floor was renovated recently and the room was OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mirko! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. Please, accept our sincere apologies for all inconvenience you experienced during your stay. Be sure that all your comments will be noted. Your opinion is very important for us, because the satisfaction of our guests is our priority. I can assure you as well that all your preferences regarding the room will be taken into account. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" to provide you a pleasant stay! Best regards, Sergey Ryltsov, General Manager

Business - 06/02/2019 TripAdvisor review
« Novotel Sheremetyevo airport »

Very convenient variant of stay if your flight is in morning time. It is several minutes to take airport building. Very good breakfast and spa-center (including hammam and sauna). The room is really good to stay. The price is not cheap, but in total it is worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrey! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! Special thanks for all the positive moments mentioned in your review. We always try to do our best to provide our guests comfortable stay to relax before a flight.We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Anonymous Business - 30/01/2019 AccorHotels certified review
« Room safety questionable........ »

Overall the Hotel structure is good, as well as the service available for guests. Unfortunately I had the bad experience of an attempt of intrusion in my room at 4 AM. May be it was a guest looking for the wrong room, however I was very scared, and I can't evaluate positively my experience at Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". We are glad to hear that your overall experience was good. Please, accept our deepest apologies for the inconvenience you experienced during your stay. Let us assure you that all the defects were checked and all the appropriate measures would be taken to prevent such situations in future.To apologize for the inconvenience, we would like to present you free upgrade up to “Suite” room for your next stay in our hotel. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" and provide you a pleasant stay! Best regards, Sergey Ryltsov General Manager

Basanta K. P. Business - 30/01/2019 AccorHotels certified review
« Mr »

It was nice. Excellent facilities and services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P.! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". It is a pleasure to know that it was not your first stay with us and you give a high estimate of provided service. Comments like yours inspire us to provide perfect conditions for our guests. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Bart Business - 28/01/2019 AccorHotels certified review
« alles, perfect »

alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bart! Thank you for choosing “Novotel Sheremetyevo Airport”. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. As for the pricing conditions, you booked a room with a non-refundable rate. According to the booking conditions, payment is due before arrival. Next time you could book a room with a flexible rate and pay directly during check-in. Thank you for understanding! We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov, General Manager

Kevin A. I. M. Families - 28/01/2019 AccorHotels certified review
« Excellent value in a top Moscow hotel »

We stay at Novotel Moscow Sheremetyevo whenever we are in Moscow. The service is exemplary, the staff is friendly and helpful, and both before and after staying they are a quick email away to help with any travel needs you might have. The hotel is clean and well kept, the dining and bar are top rate, and the convenience to the airport is wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin and Irina! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Sincerely, Sergey Ryltsov, General Manager

David F. Business - 25/01/2019 AccorHotels certified review
« EXCELLENT HOTEL EXPERIENCE IN GREAT LOCATION »

It's always good staying with Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear David! It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service. Comments like yours inspire us to provide perfect conditions for our guests. Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Norman S. Business - 24/01/2019 AccorHotels certified review
« Mr »

A enjoyable overnight stay as it usually is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try providing our guests with perfect conditions for the rest. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Tim T. Couples - 08/01/2019 AccorHotels certified review
« good, but not great novotel »

Room is fine, breakfast is good. Reception level of English is poor, worry more about form than content of satisfying client requirements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". Special thanks for all the positive moments mentioned in your review. Be sure that we will take into account your comment. Your opinion is very important for us, because the satisfaction of our guests is our priority. We can assure you as well that all necessary trainings for the employees will be organized. Looking forward to welcome you soon! Best regards, Sergey Ryltsov General Manager

Nicolae C. Business - 31/12/2018 AccorHotels certified review
« nice and pleasent »

I am your client from long time and I am always choosing your hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolae! Thank you for choosing “Novotel Sheremetyevo Airport”! It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try providing our guests with perfect conditions for the rest. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Mark J. Business - 31/12/2018 AccorHotels certified review
« did this last week »

always a pleasure, the staff are friendly and accommodating as well as being very professional and courteous, I always enjoy my stay at Moscow Sheremetyevo Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! Special thanks for your kind words regarding our staff. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

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