Hotel - Novotel Moscow Sheremetyevo Airport
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Novotel Moscow Sheremetyevo Airport Hotel

4.0/5 1,522 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • MOSCOW SHEREMETYEVO
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

IKEA5 km / 3.11 mi

Exhibition centre

CROCUS EXPO CENTRE15 km / 9.32 mi EXPO CENTRE30 km / 18.64 mi SOKOLNIKI25 km / 15.54 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our hotel is the ideal venue for your events. The 6 conference rooms are equipped with state-of-the-art audio-visual equipment and have a bright and spacious foyer. We offer various options for lunches and coffee breaks for conference delegates

Novotel Moscow Sheremetyevo Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AEROFLOT 42 m2 3 m 30 10 15 15 20
DOMODEDOVO 51 m2 3 m 50 18 20 16 32
SHEREMETYEVO 51 m2 3 m 0 0 16 0 0
ANTONOV 75 m2 3 m 70 24 24 30 40
TUPOLEV 75 m2 3 m 68 24 24 30 40
ILIUSHIN 150 m2 3 m 150 50 40 60 80
    • Enjoy your stay at the Novotel Moscow Sheremetyevo Airport.
    • Flipchart
    • Meeting room
    • Screen
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Podium
    • Slide projector
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Make yourself at home in one of 493 spacious and bright rooms, featuring modern interiors and all the necessary amenities. The Novotel Sheremetyevo Airport hotel offers 3 room categories: Standard, Superior and Deluxe. 24-hour room service.

  • 493 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating 4,123 reviews

Our guest reviews for
Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,522 reviews
J1968 Business - 07/10/2019 AccorHotels review
« Nice place to stay. Convenient to Sheremetyevo airport. »

Was pleasantly greeted by Victoria and Valentina at the front desk. Room was clean and well made up. Breakfast buffet is very nice. Location is close to the airport and shuttles ran on schedule.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to know that you appreciated our staff, rooms and breakfast. It is our priority to provide the best service and make your stay memorable and joyful. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Max Business - 06/10/2019 AccorHotels review
« Great but too short »

Everything was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maksym! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Mmd Business - 05/10/2019 AccorHotels review
« My last stay in Novotel Sheremetievo »

I was on my way to antoher Russian city and I had to stay at Moscow airport waiting for my next flight. Novotel was an obvious solution, even though we spent a lot of time taking the shuttle and the hotel is totally impersonal and charmless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". Please, accept our sincere apologies for all inconvenience you experienced during your stay. Please, be sure that we take your comments up with our associates in the concerned areas and address your comments generally with all management. We can assure you as well that all necessary trainings for the employees will be organized. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Best regards, Sergey Ryltsov, General Manager

Z. J. Business - 30/09/2019 AccorHotels review
« Great experience »

At the beginning I didn't want at all to go on this business trip. But I must admit that thanks to my stay at Novotel Moscow airport, it turned out to be an overall good one. Because my stay was clearly wonderful. Great and warm welcoming, always pleasant to share smiles and jokes with the staff. Great room (thanks for the upgrade by the way), fitness room and swimming pool were great as well, and very good restaurant. Definitely a perfect stay. Congratulations!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean Francois! Thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! It is a great pleasure for us to find out that you appreciated our quality of service. Special thanks for all the positive moments mentioned in your review. Comments like yours inspire us to provide perfect conditions for our guests. We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and enjoy your rest with us! Best regards, Sergey Ryltsov General Manager

Anonymous Business - 30/09/2019 AccorHotels review

Poor welcome Poor service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. Please, accept our apologies for the inconveniences that you have experienced during your stay. Let us try to clear up the situation. According to Russian Federal law we have to make copies of foreign guests' passports that is why "Welcome Online Check-in" procedure takes more time than in Europe. As for the quality of food and beverages we would appreciate if you tell us what can we improve. We hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" and provide you a pleasant stay! Best regards, Sergey Ryltsov General Manager

Connie L. Business - 28/09/2019 AccorHotels review
« Quite new and spacious but accessibility is not good »

No big problem overall, or actually quite good in fact except that what seems to be a very close distance from the airport (look in a straight line) is in fact quite far as need to make detour. Not a good experience in the cold and with luggage. The hotel offers shuttle but information on this is very limited. We stayed at both Radisson Blu and Novotel at the airport and if you look for convenience then Radisson Blu is much better, though a bit more pricey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim Ieng L.! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. We are glad to find out that you appreciated your stay with us. As for the shuttle bus service, let inform you that we offer shuttle to/from Sheremetyevo Airport (terminals B, D, E, F) for our guests – comfortable minivans with hotel’s logo. The schedule is follow: - From/to Terminals D, E, F – every 20 minutes (from 5:00 till 01:00), every 30 minutes (from 01:00 till 5:00) - From/to Terminals B - every 30 minutes (departure from hotel) Shuttle-bus stops are located: • Terminal D – 1st floor, near exit #1 (Domestic Arrival zone) • Terminal E – 1st floor, exit from the Arrival zone (under overpass) • Terminal F – 1st floor, exit from the Arrival zone (right side) • Terminal B – exit from the Arrival zone We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov, General Manager

Charles Business - 28/09/2019 AccorHotels review
« Novotel at SVO is Nice! »

From check-in to check-out my stay at Novotel Moscow Sheremetyevo Airport was as nice as could be. The service by all of the personnel was efficient and friendly. I will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We appreciate you taking the time to give us a high score for the hotel services. We try to do our best to provide perfect service for our guests.We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Rustce Business - 24/09/2019 AccorHotels review
« Mr. »

Easy stay, very comfortable room, bar and restaurant. I suggest to have frequent brunch lunches for residents.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rustice! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are glad to find out that you appreciated our comfortable room, bar and restaurant zone. As for the lunch, let me inform you that we offer business lunch on weekdays from 1 p.m to 3 p.m. Once again thank you for your high estimate of the hotel services! We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

Rossitza O. Business - 21/09/2019 AccorHotels review
« Wonderful hotel for business travelers and beyond »

I had to be in Moscow only for 1 day to pick up my Uzbekistan visa. The Novotel arranged an invitation, so I can get my Russian visa, arranged for individual transfer and transfer to the downtown. Everything was perfect. The breakfast is wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We try to do our best to provide perfect service for our guests.It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Hany S. Business - 19/09/2019 AccorHotels review
« Engineer »

I was totally disappointed from the too much noise close to my room due to maintenance works taking place using drills and hammering jobs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hany S.! Thank you for your feedback addressed to "Novotel Sheremetyevo Airport ". Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. Please, accept our deepest apologies for the inconveniences that you have experienced during your stay. Due to the high occupancy we can not provide you another room which was quieter. As for the registration, we investigated the incident and I can assure you that this is abnormal and inappropriate behavior for the front desk staff in our hotel. This is not the level of service that we try to offer our guests. Be sure that for the receptionists will be applied strict administrative measures. We would like to offer you a free upgrade of the room for the next stay. We appreciate your concerns and we hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Best regards, Sergey Ryltsov General Manager

Ronald D. G. Business - 16/09/2019 AccorHotels review
« stay was according expectations »

Staying at Novotel SVO was correct and according my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald! We would like to thank you for taking the time to share your valuable feedback! We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

Jörg H. Business - 15/09/2019 AccorHotels review
« Perfect stay »

Extreme friendly hotel staff. Nice terrace, good food, rich breakfast and transfer busses to all terminals with good fleets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorg! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

Business - 15/09/2019 TripAdvisor review
« Perfect »

Device transfer bus with good fleets to all terminals, friendly welcome at reception, clean and good equipped room, grate breakfast with huge choice for everyone and a very nice terrace with restaurant service and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Margarita Families - 09/09/2019 AccorHotels review
« Great customer service! Thank you Olga Kovalenko! »

I chose to stay on September 1 at the Novotel Sheremetyevo as we stayed there in the past. I was traveling with my two teenage children, and we needed three separate beds. In the past we had a room with two double beds and a couch-bed. However, this time, as we were told due to the renovation, we got a room with one queen bed and a couch-bed. That meant that I would have to share the bed with my daughter, who moves and kicks a lot during her sleep. It wouldn't have been a restful night for me before a long flight with two connections. Thank you Olga Kovalenko, the guest service manager (Коваленко Ольга, менеджер по работе с клиентами)! She resolved this issue quickly. Olga upgraded our room, and she made sure that we had three separate beds and had no other issues. Hotel staff quickly brought the extra bed and the bedding. They also didn't forget to bring extra towels and bathroom accessories. Thank you again Olga! Excellent customer service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margarita! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

Irina Solo - 08/09/2019 AccorHotels review
« great location »

I stayed overnight because I had an early flight. I stayed in an executive room and it had everything I needed: comfortable bed, tea/coffee making and a little refrigerator. The shower was great, and the bathrobe and slippers were provided. There was free bottled water, too. Shuttle was exactly on time and the driver was very helpful in handling the luggage. It took only 5 min or so to get to Terminal D and it was nice to see plenty of Aeroflot staff on it. Overall the staff in the Novotel very efficient and friendly. The check in and check out were very easy. I checked in online from home, which was very convenient and significantly sped up the check in at the counter. So overall it was a very pleasant stay - it served the purpose really well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina! It is so delightful to read such a positive feedback about your stay at "Novotel Airport Sheremetyevo". Special thanks for all kind words regarding our services mentioned in your review. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov General Manager

Staen Solo - 05/09/2019 AccorHotels review
« All what yu can expect »

Very good feelings

Our hotel has responded to the review
Our hotel has responded to the review

Dear Staen! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Terje Business - 03/09/2019 AccorHotels review
« Convenient location for short stay-over »

Location and standard is good. Restaurant is below average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terje! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. We are glad to know that you enjoyed your stay with us and appreciated the location of our hotel. We regret that quality of provided service at the restaurant did not meet your expectations. Let us assure you that all defects were checked and all appropriate measures would be taken to improve quality of service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

Anonymous Solo - 26/08/2019 AccorHotels review
« Efficient »

Clean room & bathroom, huge breakfast and close to arrival / departure & aeroexpress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". We are glad to find out that you appreciated the cleanliness of the rooms and the quality of food on the breakfast. It is our priority to provide the best service and make your stay memorable and joyful. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Viacheslav Solo - 25/08/2019 AccorHotels review
« Very convenient and nice hotel »

I was pretty satisfied by the whole service and conditions of the hotel. But the quality of food in restaurant and during breakfast time was pretty disappointing. I believe that food services need to be greatly improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viacheslav! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". We are glad to find out that you appreciated your stay with us. Be sure that we will take into account your commentary about breakfast. Your opinion is very important for us, because the satisfaction of our guests is our priority. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Norrie S. Business - 23/08/2019 AccorHotels review
« Mr »

Very relaxing overnight stay in your hotel, friendly staff on check in desk and also in the bar area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S.! It is a pleasure to know that it was not your first stay with us and you give a high estimate of provided service. Comments like yours inspire us to provide perfect conditions for our guests. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

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