Hotel - Novotel Moscow Sheremetyevo Airport
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Novotel Moscow Sheremetyevo Airport Hotel

4.0/5 1,520 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • MOSCOW SHEREMETYEVO
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

IKEA5 km / 3.11 mi

Exhibition centre

CROCUS EXPO CENTRE15 km / 9.32 mi EXPO CENTRE30 km / 18.64 mi SOKOLNIKI25 km / 15.54 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our hotel is the ideal venue for your events. The 6 conference rooms are equipped with state-of-the-art audio-visual equipment and have a bright and spacious foyer. We offer various options for lunches and coffee breaks for conference delegates

Novotel Moscow Sheremetyevo Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AEROFLOT 42 m2 3 m 30 10 15 15 20
DOMODEDOVO 51 m2 3 m 50 18 20 16 32
SHEREMETYEVO 51 m2 3 m 0 0 16 0 0
ANTONOV 75 m2 3 m 70 24 24 30 40
TUPOLEV 75 m2 3 m 68 24 24 30 40
ILIUSHIN 150 m2 3 m 150 50 40 60 80
    • Enjoy your stay at the Novotel Moscow Sheremetyevo Airport.
    • Flipchart
    • Meeting room
    • Screen
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Podium
    • Slide projector
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Make yourself at home in one of 493 spacious and bright rooms, featuring modern interiors and all the necessary amenities. The Novotel Sheremetyevo Airport hotel offers 3 room categories: Standard, Superior and Deluxe. 24-hour room service.

  • 493 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 4,041 reviews

Our guest reviews for
Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,520 reviews
Business - 15/09/2019 TripAdvisor review
« Perfect »

Device transfer bus with good fleets to all terminals, friendly welcome at reception, clean and good equipped room, grate breakfast with huge choice for everyone and a very nice terrace with restaurant service and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Margarita Families - 09/09/2019 AccorHotels review
« Great customer service! Thank you Olga Kovalenko! »

I chose to stay on September 1 at the Novotel Sheremetyevo as we stayed there in the past. I was traveling with my two teenage children, and we needed three separate beds. In the past we had a room with two double beds and a couch-bed. However, this time, as we were told due to the renovation, we got a room with one queen bed and a couch-bed. That meant that I would have to share the bed with my daughter, who moves and kicks a lot during her sleep. It wouldn't have been a restful night for me before a long flight with two connections. Thank you Olga Kovalenko, the guest service manager (Коваленко Ольга, менеджер по работе с клиентами)! She resolved this issue quickly. Olga upgraded our room, and she made sure that we had three separate beds and had no other issues. Hotel staff quickly brought the extra bed and the bedding. They also didn't forget to bring extra towels and bathroom accessories. Thank you again Olga! Excellent customer service!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margarita! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

Irina Solo - 08/09/2019 AccorHotels review
« great location »

I stayed overnight because I had an early flight. I stayed in an executive room and it had everything I needed: comfortable bed, tea/coffee making and a little refrigerator. The shower was great, and the bathrobe and slippers were provided. There was free bottled water, too. Shuttle was exactly on time and the driver was very helpful in handling the luggage. It took only 5 min or so to get to Terminal D and it was nice to see plenty of Aeroflot staff on it. Overall the staff in the Novotel very efficient and friendly. The check in and check out were very easy. I checked in online from home, which was very convenient and significantly sped up the check in at the counter. So overall it was a very pleasant stay - it served the purpose really well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina! It is so delightful to read such a positive feedback about your stay at "Novotel Airport Sheremetyevo". Special thanks for all kind words regarding our services mentioned in your review. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov General Manager

Staen Solo - 05/09/2019 AccorHotels review
« All what yu can expect »

Very good feelings

Our hotel has responded to the review
Our hotel has responded to the review

Dear Staen! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Terje Business - 03/09/2019 AccorHotels review
« Convenient location for short stay-over »

Location and standard is good. Restaurant is below average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terje! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. We are glad to know that you enjoyed your stay with us and appreciated the location of our hotel. We regret that quality of provided service at the restaurant did not meet your expectations. Let us assure you that all defects were checked and all appropriate measures would be taken to improve quality of service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

Anonymous Solo - 26/08/2019 AccorHotels review
« Efficient »

Clean room & bathroom, huge breakfast and close to arrival / departure & aeroexpress.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! It is so delightful to read such a positive feedback from you about your stay at "Novotel Sheremetyevo Airport". We are glad to find out that you appreciated the cleanliness of the rooms and the quality of food on the breakfast. It is our priority to provide the best service and make your stay memorable and joyful. Thank you again for your compliments and for choosing “Novotel Sheremetyevo Airport”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Viacheslav Solo - 25/08/2019 AccorHotels review
« Very convenient and nice hotel »

I was pretty satisfied by the whole service and conditions of the hotel. But the quality of food in restaurant and during breakfast time was pretty disappointing. I believe that food services need to be greatly improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viacheslav! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". We are glad to find out that you appreciated your stay with us. Be sure that we will take into account your commentary about breakfast. Your opinion is very important for us, because the satisfaction of our guests is our priority. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Norrie S. Business - 23/08/2019 AccorHotels review
« Mr »

Very relaxing overnight stay in your hotel, friendly staff on check in desk and also in the bar area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S.! It is a pleasure to know that it was not your first stay with us and you give a high estimate of provided service. Comments like yours inspire us to provide perfect conditions for our guests. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Olga Families - 19/08/2019 AccorHotels review
« Another great stay at Novotel Sheremetyevo »

As always, I had a great time at Novotel during my transit. My kids love this hotel. This time we had kids slippers in the room as well as special kids toiletries set. I was happy to see that the hotel now offers hair conditioner for guests. Their breakfast buffet is awesome! I especially enjoyed delicious Russian dishes schi (green soup) and pirozhki.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your loyalty! It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Paul M. Families - 17/08/2019 AccorHotels review
« Good for Russian hotel. »

The staff was very good, friendly and knowledgeable. The spa pool was nice, an addition of a Jacuzzi would have made it excellent. We didn't like the shower. As configured water gets all over the bathroom. A door would help. The restaurant food was good. The breakfast buffet quality seems to be getting worse since our last few visits. The eggs and bacon need to be cooked more. Less variety of breakfast foods since our last visits. WiFi was spotty in our 6th floor room. The room was made up for our family stay. Our children even had small slippers in a package with shower toiletries. Overall it's a nice place. Clean and confortable. We usually stay here when returning from Russia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul! Thank you very much for the feedback about your stay at "Novotel Sheremetyevo Airport ". We are very pleased to know that you were satisfied with your stay in our hotel and were able to relax with the whole family. We always pay special attention to guests traveling with children and do our best to create the most comfortable conditions for a full family vacation. As for breakfast, be sure that the breakfast information has been passed to the heads of the responsible services and will be taken into account, because in our hotel we are constantly working to improve the quality of service. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Julia Families - 17/08/2019 AccorHotels review
« Great »

The room was clean and quiet. Thanks for complimentary water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iuliia! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to know that you appreciated our room. We try to do our best to provide perfect service for our guests. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Einar, D. Business - 15/08/2019 AccorHotels review
« Nice stay. Good staff in reception - quick to handle challenge even you had IT problems when I arrived. »

Nice stay - convenient airport logistic and business meetings near to Sheremetyevo area. Breakfast is OK (maybe too standard) . Taxi service in hotel is very good and show experieced attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Einar! Thank you very much for your feedback addressed to "Novotel Sheremetyevo Airport ". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. It is our priority to provide the best service and make your stay memorable and joyful. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

H. Business - 05/08/2019 AccorHotels review
« Low low quality Bacon »

Bacon please get some crispy lean bacon on the breakfast buffet your ratings will soar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. We regret that quality of food did not meet your expectations. Be sure that we will take into account your comment. Your opinion is very important for us, because the satisfaction of our guests is our priority. Hope, that you will give us another opportunity to welcome you back at “Novotel Airport Sheremetyevo” during your next visit to Moscow. Best regards, Sergey Ryltsov, General Manager

Nikolai Business - 30/07/2019 AccorHotels review
« Renovation noise. »

Just one thing - noise in the neighbor room due to renovation jobs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikolai! Thank you for the feedback addressed to "Novotel Airport Sheremetyevo". Please, accept our apologies for any inconveniences concerned with renovation works. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future. Best regards, Sergey Ryltsov General Manager

Cristian R. Business - 25/07/2019 AccorHotels review
« Staff working in reception totally untrained, room was not ready at arrival, a lot of mistakes, double charging etc »

This time was terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cristian! Let me thank you for choosing “Novotel Sheremetyevo Airport” multiple times and taking time to review your recent stay. Please, accept my deepest apologies for any inconvenience caused during your stay. I am really sorry, that you have experienced such situation during your check-in and check-out process. Some of our staff members has just been recruited. Unfortunately, it usually takes some time to become proficient in the job. I understand that a complimentary voucher to our restaurant "Fusion Grill & Bar" with a nominal value of 3,000 rubles can only partially wear off a negative impression, but nevertheless, during your next stay we will try to do our best to demonstrate the highest level of the hotel service. Sincerely, Sergey Ryltsov, General Manager

Anna N. Families - 25/07/2019 AccorHotels review
« Great hotel in Sheremetievo »

Novotel in Sheremetievo airport is perfect for business travelers as well as for families. High quality hotel. I always chose it because of the swimming pool, gym and sauna - something to do for family. Food in restaurant is great too, but a bit expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. We always try to do our best to provide our guests with perfect conditions for the rest. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Julie Couples - 19/07/2019 AccorHotels review
« As always, great stay »

I am a regular guest at the Novotel for the last 5 years, and the one thing I can say about the property that it is consistently good. There are few ups and downs once in a while, but overall the service is great, rooms are clean and staff is helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie! It is a pleasure to know that it was not your first stay with us. We would like to thank you for taking the time to share your valuable feedback! We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

John Business - 17/07/2019 AccorHotels review
« Great stay »

Very efficient and friendly staff at the hotel. I have stayed here many times and am always made to feel welcome by everyone who works there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service. Special thanks for all the positive moments mentioned in your review. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Anonymous Business - 16/07/2019 AccorHotels review
« Good value for money »

Just one night before early departure next morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport”. We are glad to find out that you appreciated your stay with us. Let me inform you that your invoice was sent to your email. You may tell us your preferences and we will do our best to realize it. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Irina I. Solo - 16/07/2019 AccorHotels review
« Great hospitality! »

Overnight stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

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