Hotel - Novotel Moscow Sheremetyevo Airport
Novotel Hotel Novotel Hotel

Novotel Moscow Sheremetyevo Airport Hotel

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4.0/5 1,386 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 2,000  RUB
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air Conditioning
  • MOSCOW SHEREMETYEVO
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Hammam
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

IKEA5 km / 3.11 mi
PEPSI CO5 km / 3.11 mi

Exhibition centre

CROCUS EXPO CENTRE15 km / 9.32 mi EXPO CENTRE30 km / 18.64 mi SOKOLNIKI25 km / 15.54 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our hotel is the ideal venue for your events. The 6 conference rooms are equipped with state-of-the-art audio-visual equipment and have a bright and spacious foyer. We offer various options for lunches and coffee breaks for conference delegates

Novotel Moscow Sheremetyevo Airport Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AEROFLOT 42 m2 3.1 m 30 10 15 12 20
ANTONOV 75 m2 3.1 m 60 24 24 30 40
DOMODEDOVO 51 m2 3.1 m 50 18 20 16 32
ILIUSHIN 150 m2 3.1 m 120 50 40 60 80
SHEREMETYEVO 51 m2 3.1 m 0 0 16 0 0
TUPOLEV 75 m2 3.1 m 60 24 24 30 40
    • Screen
    • Flipchart
    • Meeting room
    • Day light
    • Overhead projector
    • Podium
    • Lectern
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 493 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,675 reviews

Our guest reviews for Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,386 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
I. Business - 20/02/2018
« Warm place to stay »

After renovation becomes even better. Staff are always friendly and make you fell welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I.! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". It is a pleasure to know that you give a high estimate of provided service. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. It is our priority to make your stay memorable and joyful. Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Anonymous Business - 16/02/2018

Good, except that the pool was closed for planned cleaning. The pool was part of the reason for staying at this hotel and not the nearby hotels, and it should have been informed about in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". Please, accept our sincere apologies for inconvenience you experienced during your stay. We will make everything possible to prevent such situations in future. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Simon Business - 13/02/2018
« hard bed / Parties with loud music »

I would not choose this hotel Again, as the bed is way too hard, however i got a lower cushion. but real bad bed. Parties with loud music - is not okay (room 3208)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. Please, accept our sincere apologies for the inconveniences you experienced during your stay. We would be grateful to you if you will choose our hotel again and we will provide you one complimentary night in our quiet suite with outside view. Let me note that we have rooms with different beds and we will prepare soft bed for you. We sincerely hope that you will accept our offer and give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Be sure that we will do our best to make your stay comfortable and joyful! Best regards, Sergey Ryltsov, General Manager

AccorHotels certified review
K B. Business - 06/02/2018
« mr »

alright

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b.! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We are very glad that generally you enjoyed your stay and that we were able to meet your expectations. As for the robe in your room, please, be informed that we may provide it to you upon request. And what about air conditioning system, you may always ask our technical specialists. We hope that you will choose again “Novotel Sheremetyevo Airport” during your next visit to Moscow and you will enjoy your rest with us! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
William S. Business - 06/02/2018
« Well done at Novotel Moscow Sheremetyevo Airport! »

It was efficient and pleasant. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We try to do our best to provide perfect service for our guests. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Hany M. R. S. Business - 05/02/2018
« Eng. Hany Mohamed refaat s. »

I always enjoy my stay every time I travel to work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hany Mohamed Refaat s. Salem! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try providing our guests with perfect conditions for the rest. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Brendon Business - 02/02/2018
« Awesome »

Friendly staffs and foods are always good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendon! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We are very glad that you enjoyed your stay and that we were able to meet your expectations. It is our priority to provide the best service and make your stay memorable and joyful. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Anonymous Solo - 29/01/2018

I don't feel welcome at all despite I am a silver level of Le Club Accorhotels membership. I had to ask 4 times for the welcome drink voucher because the receptionist didn't give me when I check-in. I also had 3 luggages with me but no one help me to get me to the room. so I had to bring the heavy luggages on my own.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nuttaporn! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your stay. We regret that quality of provided service did not meet your expectations. Please, be sure that we take your comments up with our associates in the concerned areas and address your comments generally with all management. We can assure you as well that all necessary trainings for the employees will be organized. Let us also offer you complementary hand-made desserts from our confectioner during your next stay with us. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Mark Business - 22/01/2018
« Pleasant airport hotel »

As this is an airport hotel, it functions rather well catering for guests who are either transiting SVO or for flight crew on stopovers. The hotel isn't brand new and the quality of the food is not as good as central Moscow but it is not bad. The rooms are spacious and clean although the pillows are incredibly big/deep and the ventilation makes a bit of noise but being an airport hotel, it is noisy due to aircraft noise so ear plus are recommended. Customer service is OK, let down by surly waiting staff but reception staff are pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us. Special thanks for all the positive moments mentioned in your review. Guests` comments are very important for us, because it helps us to improve quality of service day by day. Sorry for the inconveniences and be sure that your comments has been taken into account as well. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Sincerely, Sergey Ryltsov, General Manager

AccorHotels certified review
David F. Business - 17/01/2018
« THE BEST HOTEL IN KHIMKI »

Always good to stay with Novotel. This time, they upgraded me to a suite. As always service and politeness was 10/10. No improvements needed here and very reasonably priced for Russia. You can walk to all the terminals from here in about 10 mins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David! Thank you for choosing “Novotel Sheremetyevo Airport” and for your kind words regarding our service. It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. However, guests’ comments are very important for us because it helps us in our daily work of our-perfection. So we would be thankful to you if you told us what did not meet your expectations in our bar. Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Mrj Business - 16/01/2018
« Good sleep but restaurant currently being refurbished »

Reception room and bar staff alll excellent, only down side was the refurbishment meant the whole ground floor looked a mess and didn’t have any appeal to make you want to eat there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We are very glad that generally you enjoyed your stay and that we were able to meet your expectations. Please, accept our apologies for all inconvenience you experienced during your stay. Let us assure you that repairing works were already finished. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” ! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Family B. Families - 10/01/2018
« Good choice for a family »

The hotel is located close to the Aeroexpress train station. Friendly personnel, big room with a sofa, suitable for a family with two children. Good breakfast with the time frame, suitable for early flights. Free transfer to Terminal every 20 min.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shamil! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". It is a pleasure to know that you give a high estimate of provided service. It is our priority to make your stay memorable and joyful and your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Gunda Solo - 09/01/2018
« I arrived to the hotel after a long trip . The hotel room was very clean , the staff at the reception very friendly and helpful »

Will stay again in this hotel if in Moscow again.and recommend it to others .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gunda! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". We are glad to know that you enjoyed your stay with us and appreciated service provided. Special thanks for all positive moments mentioned in your review. We also invite you to visit our fitness center to relax and have a good time during your next visit. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Serge Business - 06/01/2018
« Ok »

In general, it was very calm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergei! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We are very glad that generally you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport”! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
John G. Business - 04/01/2018
« Fantastic experience at the hotel. »

I checked in and was told I had been upgraded to a suite which was really good news. I went to the room and it can only be described as excellent. Plenty of space and the facilities were fantastic. Coffee machine large seating area and the bed was extremely comfortable. The room was very clean and also well presented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We try to do our best to provide perfect service for our guests. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Anonymous Business - 02/01/2018
« excellent »

Really nice hotel and very competent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marko! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We try to do our best to provide perfect service for our guests. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Jp Families - 02/01/2018
« Very nice stay »

We experienced a very nice and relaxing stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Pascal! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We try to do our best to provide perfect service for our guests. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Jon T. Business - 27/12/2017
« Very good »

The staff and room was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". It is a pleasure to know that you give a high estimate of provided service. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. It is our priority to make your stay memorable and joyful. Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Name Business - 24/12/2017

I liked it. Nice massage chair and training room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bogdan! Thank you for your feedback addressed to "Novotel Airport Sheremetyevo". We try to do our best to provide perfect service for our guests. Your satisfaction is the best reward for our staff who work day after day to offer you an irreproachable service. We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov General Manager

AccorHotels certified review
Anonymous Couples - 19/12/2017

Everything was good. One thing to be improved - square pillow were not comfortable (too hard) and rectangular pillows were not suitable for sleeping ( dressed in non sleeping case)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vyacheslav! We appreciate you taking time to share your impressions regarding your stay at "Novotel Airport Sheremetyevo". We are very glad that generally you enjoyed your stay. We also regret that pillows did not meet your expectations. Guests’ comments are very important for us because it helps us in our daily work of our-perfection. I would like to assure you that purchase of soft inventory is in progress. We appreciate your concerns, and we sincerely hope that you will give us the opportunity to welcome you in our hotel in the near future and change your opinion regarding our service. Best regards, Sergey Ryltsov General Manager

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