Hotel - Novotel Moscow Sheremetyevo Airport
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Novotel Moscow Sheremetyevo Airport Hotel

4.0/5 1,501 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 2,000  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • MOSCOW SHEREMETYEVO
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

IKEA5 km / 3.11 mi
PEPSI CO5 km / 3.11 mi

Exhibition centre

CROCUS EXPO CENTRE15 km / 9.32 mi EXPO CENTRE30 km / 18.64 mi SOKOLNIKI25 km / 15.54 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Our hotel is the ideal venue for your events. The 6 conference rooms are equipped with state-of-the-art audio-visual equipment and have a bright and spacious foyer. We offer various options for lunches and coffee breaks for conference delegates

Novotel Moscow Sheremetyevo Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AEROFLOT 42 m2 3 m 30 10 15 15 20
DOMODEDOVO 51 m2 3 m 50 18 20 16 32
SHEREMETYEVO 51 m2 3 m 0 0 16 0 0
ANTONOV 75 m2 3 m 70 24 24 30 40
TUPOLEV 75 m2 3 m 68 24 24 30 40
ILIUSHIN 150 m2 3 m 150 50 40 60 80
    • Enjoy your stay at the Novotel Moscow Sheremetyevo Airport.
    • Flipchart
    • Meeting room
    • Screen
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Podium
    • Slide projector
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 493 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,759 reviews

Our guest reviews for
Novotel Moscow Sheremetyevo Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,501 reviews
Business - 13/06/2019 TripAdvisor review
« Nice accomodation in the airport »

Standard rooms in well designed Novotel hotel, just in front of E terminal. Good choice to overnight at the airport on medium budget base. Frequent airport transfer, or option to walk app. five minutes from Airport express train area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juraj! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are glad to find out that you appreciated your stay with us. Due to convenient location next to airport our hotel is often a place of rest for the passengers waiting for their flight. And we always try to do our best to provide our guests comfortable stay to relax before a flight. Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Juraj Business - 09/06/2019 AccorHotels certified review
« Good option at the airport »

Not my first stay, one of effective options to spend night at the airport, especiallz if you are Accor member. All was as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juraj! We would like to thank you for taking the time to share your valuable feedback! We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

Alan M. S. Couples - 08/06/2019 AccorHotels certified review
« A Very Pleasant and Convenient stay at the Novotel Sheremetyevo Airport Hotel »

We stayed at this hotel for one evening on our way to Makhachkala, Northern Caucasus, Russia. It was a very pleasant hotel, well located for transit travelers, well furnished and with extremely friendly and helpful staff. The shuttle bus is very convenient but we did have to wait at least 3/4 hour for one which had seats available. This was trying especially as we had just waited two hours for our luggage to be available on the airport carousel. - certainly not the hotel’s fault but it didn’t add to our humour after an exhausting evening. Rooms were very nice but a small comment that the towels were very poor quality - thin and old. Otherwise, we were very happy with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". It's music to our ears every time we hear that our guests have had a wonderful experience of accommodation in our hotel. Special thanks for your kind words regarding our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please, accept our sincere apologies for all inconvenience you experienced during your stay. Be sure, that we will take into account your comments in our future work.Thank you again for your compliments and for choosing “Novotel Airport Sheremetyevo”! Looking forward to welcome you soon! Best regards, Sergey Ryltsov, General Manager

Anonymous Solo - 07/06/2019 AccorHotels certified review
« Very pleasant experience. »

I enjoyed your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. Looking forward to welcome you back at «Novotel Sheremetyevo Airport»! Best regards, Sergey Ryltsov, General Manager

Tatiana Families - 07/06/2019 AccorHotels certified review
« Below average »

Great location, OK room. Very uncomfortable pillows. We got woken up by the hammering at 7 am; apparently there was an elevator repair. The staff was rude and kept denying there was anything going on but finally called the repair men to make them stop. Definitely won't be staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana! Thank you very much for your feedback addressed to "Novotel Airport Sheremetyevo". Please, accept our sincere apologies for all inconvenience you experienced during your stay. We investigated the incident and I can assure you that this is abnormal situation and inappropriate behavior for the front desk staff in our hotel. It happened due to the emergency accident in the elevator shaft, which is renovated, so unplanned maintenance works were held at the hotel at that moment. You can be sure that all necessary trainings for the employees will be organized, because this is not the level of service that we try to offer our guests. Thank you for understanding! However, to apologies for the inconvenience, I would like to present you with free upgrade up to “Suite” room for your next stay in our hotel. We hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport", change your opinion regarding our service and provide you a pleasant stay! Best regards, Sergey Ryltsov General Manager

B. Business - 06/06/2019 AccorHotels certified review
« Really good »

Really good place. I was expecting a really bad hotel considering the reviews I saw on tripavisor. But finally, I really wonder if those people were really in this hotel. This hotel if perfect. Wonderful room for me, perfect breakfast, beautiful hotel, perfect terrace, good shuttle service, staff members really goodsand speaking a good English for 50% of them in the restaurant. Only 2 things: buffet refused because dedicated for airlines crews whereas children were eating and elderlies????One youg blond lady too rude, not smiling (she made a mistake with the credit card reader and took me as a bubblehead whereas she made a mistake with the device - she should change of job!). Except that, perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B.! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! It is a great pleasure for us to find out that you appreciated our quality of service. Special thanks for all the positive moments mentioned in your review. Please, accept our sincere apologies for the inconvenience you experienced in the restaurant. Be sure that we will take into account your comment. Let us inform you that we offer business lunch on weekdays from 1 p.m to 3 p.m. As for the buffet at the dinner time, the restaurant serves special meals for the aircrew staff and passengers of delayed and cancelled flights. Thank you for understanding! Once again thank you for your high estimate of the hotel services! We sincerely hope that you will stay at “Novotel Sheremetyevo Airport” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

John P. Business - 05/06/2019 AccorHotels certified review
« As usual, made to feel welcome, efficient staff, great bed, clean linen, slept well. »

Very comfortable, with everything you require at hand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John! We would like to thank you for taking the time to share your valuable feedback! We are happy to hear that you are our frequent guest and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

Philippe Solo - 03/06/2019 AccorHotels certified review
« Stop over at airport and city trip »

Very conveniently located, allowing to arrive late and reach quickly the city with Aeroexpress. Confortable hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We will be appreciated if you tell us what would you like to see on breakfast. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Alena Solo - 19/05/2019 AccorHotels certified review
« Great Stay! »

Everything was good except one thing , I paid for breakfast but when I came to the restaurant that info was not on file and I had to wait till they figure out and etc... and I was not feeling comfortable ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alena! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. Please, accept our apologies for the inconveniences that you have experienced. Be sure that for the receptionist will be applied administrative measures. We sincerely hope that we will have a chance to welcome you back at "Novotel Sheremetyevo Airport" to provide you a pleasant stay! Best regards, Sergey Ryltsov, General Manager

Charles Business - 18/05/2019 AccorHotels certified review
« Real R & R at Novotel Moscow Sheremetyevo Airport »

My stay at the Novotel Moscow Sheremetyevo Airport provided a needed real rest and relaxation during a busy period of travel within Russia. Good sleep, food and drink provided by friendly, professional personnel made it possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Special thanks for all the positive moments mentioned in your review. Positive feedback from a satisfied guest is our greatest reward. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Norman S. Business - 17/05/2019 AccorHotels certified review
« Mr »

A nice relaxing evening in a hotel with very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman! We would like to thank you for taking the time to share your valuable feedback! We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant! Best regards, Sergey Ryltsov, General Manager

Mark J. Business - 15/05/2019 AccorHotels certified review
« Excellent »

As usual an excellent overall experience, Staff attentive and professional, a great nights sleep on a very comfortable bed Many thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark! Thank you for choosing “Novotel Sheremetyevo Airport” and submitting such a positive feedback! It is a great pleasure for us to find out that you are our frequent guest and appreciate our quality of service, we always try providing our guests with perfect conditions for the rest. Special thanks for all the positive moments mentioned in your review. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Hany S. Business - 07/05/2019 AccorHotels certified review
« Petroleum Engineer »

My stay was fair and the reason I put fair because I couldn't have a good rest because there were some workers performing maintenance to one of the rooms which was close to my room using an electric drill and it was very noisy and disturbed my sleeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hany S.! Thank you very much for the feedback about your stay at "Novotel Airport Sheremetyevo". With regret we found out that not all our services met your expectations. Please, accept our deepest apologies for any inconvenience caused during your stay. Be sure that we will take into account your comment and do our best to prevent such situations in future. We appreciate your concerns, and we sincerely hope that you will stay at “Novotel Airport Sheremetyevo” again during your next trip to Moscow! Best regards, Sergey Ryltsov, General Manager

Ivan Business - 02/05/2019 AccorHotels certified review

I would like to thank you for the wonderful surprise that you made for my birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan! It is so delightful to read such a positive feedback from you about your stay at "Novotel Airport Sheremetyevo". We are happy to hear that you enjoyed your recent stay with us and you were well looked after by our staff offering the best service quality. It is our priority to make your stay memorable and joyful. Thank you for sharing your experience, and we hope your next visit will be even more pleasant! Looking forward to welcome you soon! Sincerely, Sergey Ryltsov, General Manager

Ana P. Business - 02/05/2019 AccorHotels certified review
« Great hotel »

You need to build a direct passage to the airport, the van takes too long. That’s the only reason why this hotel is not a full 10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We appreciate you taking the time to give us a high score for the hotel services. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Anonymous Business - 29/04/2019 AccorHotels certified review
« SODDISFACIENTE »

POSITIVA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for your positive feedback. We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Hope your next stay with us will be even more pleasant. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Anonymous Business - 28/04/2019 AccorHotels certified review
« Delightful »

Very Satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and for taking time to share your impression of your recent stay with us! We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. Your satisfaction is the best reward for our staff who works day after day to offer you an irreproachable service. Hope your next stay with us will be even more pleasant. We are looking forward to welcome you back at “Novotel Sheremetyevo Airport” as soon as possible! Best regards, Sergey Ryltsov, General Manager

Anonymous Business - 20/04/2019 AccorHotels certified review
« Staff not available »

No staff available for check out. Electronic check out and invoice not sent automatically by email. I had to call the hotel to get the email sent... Problem with the shower in the room: water stagnates and not properly evacuates.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Let us thank you for choosing “Novotel Sheremetyevo Airport” and taking time to review your recent stay. With regret we found out that not all our services met your expectations. Please, accept our sincere apologies for the inconvenience you experienced during your stay. Be sure that all necessary measures were taken to prevent such situations in future.Your comment regarding the bathroom was sent to our technical department and that issue has been already solved.I would like to apologize for the inconveniences once again and sincerely hope, that you will give us another opportunity to welcome you back at “Novotel Airport Sheremetyevo” during your next visit to Moscow. Best regards, Sergey Ryltsov, General Manager

D. Business - 19/04/2019 AccorHotels certified review

Confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D.! Let us thank you for choosing “Novotel Sheremetyevo Airport”. We are glad to hear that your overall experience was good. Guests’ comments are very important for us because it helps us to improve quality service day by day. We will be very grateful to you if you share your wishes and suggestions what we can do to improve our quality of service. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

Alexanderm Business - 07/04/2019 AccorHotels certified review
« Very good »

Good breakfast, quiet rest, good exercise room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander! Thank you very much for such a positive feedback about your stay at "Novotel Airport Sheremetyevo". We are very glad to find out that you enjoyed your stay and that we were able to meet your expectations. We hope your next stay with us will be even more pleasant. It will be a great pleasure to welcome you back at “Novotel Sheremetyevo Airport” again! Best regards, Sergey Ryltsov, General Manager

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