Hotel - ibis Aachen Hauptbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Aachen Hauptbahnhof Hotel

3.5/5 692 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Companies and event centres nearby

Congress centre

EUROGRESS2 km / 1.25 mi

Exhibition centre

EUROGRESS AACHEN2 km / 1 mi

Your meetings and events

Efficient working and constructive discussions: 3 meeting rooms with natural light and WIFI are available for your events of to 100 people. Our team will help turn your ideas into reality.

ibis Aachen Hauptbahnhof Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CHARLEMAGNE 50 m2 3 m 40 20 20 30 0
KURBRUNNEN I 140 m2 2 m 100 40 50 100 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Syndicated room
    • Lectern
    • Day light
    • WIFI access
    • Overhead projector
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 128 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,009 reviews

Our guest reviews for
ibis Aachen Hauptbahnhof

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 692 reviews
Felix Families - 15/07/2019 AccorHotels certified review
« Ok »

I needed a room with my two kids. Ibis does offer a family room, but max occupancy is 3 (which is a really small family). Ok, so I booked two rooms and obviously wanted them next to each other. When I checked in, I was told, that a second room is available, but not next to the family room, but if I waited, it would be ready by 3pm. So we waited, but the room was not available when we came back later. We did get two adjacent rooms later during the trip. In general, the rooms were a little run-down. The wallpaper was dirty and the bathroom kind of old and yellowish. At least, there was no carpet and the floor was clean. The receptionists were also very friendly and in general helpful. The keys wouldn't work most of the time, because of de-magnetization, so we ended up redoing our keys every time we came back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., Thank you for taking the time to tell us about your experience at the ibis Aachen Hauptbahnhof. We are very sorry that your stay did not match your expectations. Sorry that we cannot offer quadruple rooms, our family rooms with a maximum occupation of three persons is all we can offer. It really is a pity that it was not possible for our colleagues to give you rooms next to each other. We always try our best to recpect and fulfil our guest wishes. Concerning the state of our rooms we do regular works such as paintings to maintain the quality - but be ensured we are doing an even bigger renovation in short term! Our keys normally work properly - the only thing happening from time to time is that they de-magnetize due to e.g. a cell phone directly next to it. Therefore, please always keep it away from cell phones or other magnetic pieces. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Jan Rüttgen Assistant manager

Anonymous Friends - 09/07/2019 AccorHotels certified review
« Nothing special »

Standard hotel. Rooms were very small and also bathroom was super small. Bed was comfortable. Airco was a plus. Location walkable distance from center. Priced quite high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., first of all thank you very much for giving us a short impression of your stay. We feel sorry that our rooms weren't big enough after your feeling. Our standard rooms have a size of 14 sqm, the bathrooms is 2,8 sqm (included in total room size). I case you wish to have more space for your stay please try our Junior Suite next. It is far more spacious and even has a bath tub. Concerning the price we would like to explain that we have a dynamic pricing system. This means the price for an accomodation is related to the season, events in the area, the occupancy of the hotel and other factors. We hope to welcome you soon again for your next visit in Aachen. Best regards and have a nice weekend, Jan Rüttgen Assistant manager

Corsa Couples - 09/07/2019 AccorHotels certified review
« Nice clean room »

The hotel is close to the city centre with all its amenities. The staff were very friendly and helpful with good understanding of English. We enjoyed a quiet drink at the bar at the end of the night

Anonymous Solo - 01/07/2019 AccorHotels certified review
« Good stay. Facilities suited my needs. »

Good

Lucy B. Families - 30/06/2019 AccorHotels certified review
« Staff was very friendly and helpful »

This was our first two nights in Europe, so we were very tired, but the hotel was very comfortable and the staff really went above and beyond to make sure our stay was pleasant. Easy to walk to from bahnhof. Would recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luci B., We very much appreciate your comments regarding your stay at the ibis Aachen Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claudia Gast general manager

Nigel Friends - 29/06/2019 AccorHotels certified review
« Good Location »

Not the bast Ibis hotel I have stayed in but very good breakfast and staff very helpful

Chris Solo - 04/06/2019 AccorHotels certified review
« comfortable friendly good location »

Pleasant hotel conveniently situated within walking distance of the Hauptbahnhof and the city centre and other attractions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis Aachen Hauptbahnhof. It is great for us to hear you had a pleasant stay and everything was after your wished. We hope your next visit will be as pleasant as the previous one. Sincerely, Jan Rüttgen Assistant manager

Paul M. Couples - 30/05/2019 AccorHotels certified review
« Very Good »

No problems could have had an easy chair in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M. thank you very much for your review. We are very happy you were so satisfied with the experience in our hotel. But we are a bit confused: was there no chair in your room? Sincerely, Jan Rüttgen Assistant manager

Anonymous Couples - 26/05/2019 AccorHotels certified review

Excellent staff. Very good location and parking. Bathroom was a bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., thank you very much for your time you spent answering this questionnaire. I myself would like to thank you - not for the rating but for the natural friendliness and good mood you spread when you entered the hotel. This literally made my day! It is not only the hotel but the guests that brighten up our day as staff members. I wish you and your husband all the best, have good flights with your plane in Australia and hopefully, we will meet soon in Aachen. (maybe you will book directly with your LeClub Card - and experience more space in our Junior Suites) Sincerely, Jan Rüttgen Assistant manager

Alan Solo - 21/05/2019 AccorHotels certified review
« Good quiet room ,handy location »

Friendly at check in, nice quiet room after along day travelling , no time for breakfast but again very friendly sta.ff a at check out, definitely would use again

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR T., thank you very much for your friendly words and compliments for your staff - we are very happy to share this with all our colleagues. It is a real pleasure for us to hear you enjoyed your stay and we hope to see you soon again. Sincerely, Jan Rüttgen Asssistant manager

Visitor Families - 17/05/2019 AccorHotels certified review

Hotel was very basic. I was not expecting this due to the price. I thought it would be a little nicer.

Anonymous Couples - 04/05/2019 AccorHotels certified review
« A most enjoyable stay. »

The room was very spacious and comfortable. The staff were first rate and we were made welcome. Information on the city was readily available both in literature and from the staff verbally.

Joyce Couples - 24/04/2019 AccorHotels certified review
« Good stay »

Great 2 day stay. The room is adequate for two but the bathroom was slightly cramped. Other than the room being very hot and the air con not working very well, everything else was perfect.

Paul M. Families - 22/04/2019 AccorHotels certified review
« Mr »

Friendly staff and easy check in. Probably needed to give more general information. Never assume that people know.

Simon Couples - 22/04/2019 AccorHotels certified review
« Convenient location »

Well designed room

Mark B. Families - 18/04/2019 AccorHotels certified review
« Mr. always a pleasure to come back to your hotel »

I have been staying at at your hotel for many years, and found always everything to my liking. I did send off your request for another report to fill in some time ago ) M.B.

Colin Solo - 18/04/2019 AccorHotels certified review
« My stay »

My stay was functional and satisfactory- the room was adequate but very small bathroom. Staff were friendly and polite and less formal than ibis Merchiator.

M.g. Solo - 05/04/2019 AccorHotels certified review
« Very nice,quiethotel,centrallysituated »

Verypleasant

Modudusi Q. Business - 02/04/2019 AccorHotels certified review
« Good, restful and safe »

The staff is very helpful, the rooms and bathrooms are clean, the room service is very efficient.

Business - 02/04/2019 TripAdvisor review
« Great budget hotel »

Just got back from a business trip and my husband and I stayed here. Breakfast is included and not just a cheap breakfast Great selection of hot and cold choices .there's also a bar which is open quite late Rooms are small bathroom is tiny but showers are great. Good pressure and hot water. Ideal for just one person but manageable for two. Conveniently located about 20 minutes walk from Aachen city center.

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