Hotel - ibis Koeln Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Koeln Centrum Hotel

3.5/5 1,477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Up to and including August 2018, extensive renovation work will be carried out around the bedroom area of our hotel. We will do all we can to keep disruption to a minimum. Our hotel's new design is certainly something to look forward to.

Hotel location

Companies and event centres nearby

Congress centre

KÖLN DEUTZ MESSEGELAENDE4 km / 2.5 mi

Exhibition centre

KÖLN DEUTZ4 km / 2.5 mi

Your meetings and events

For events of up to 25 people, our meeting room with plenty of natural light is available. Features include complimentary WIFI. Our service team is on hand to help bring your ideas to life. Catering also available on request

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BARBAROSSA 37 m2 3 m 25 16 18 24 0
    • Screen
    • Flipchart
    • Soundproof
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 208 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,733 reviews

Our guest reviews for
ibis Koeln Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,477 reviews
Steve Friends - 25/04/2019 AccorHotels certified review
« Average »

Nothing special to be honest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven S., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Anonymous Business - 23/04/2019 AccorHotels certified review
« ok »

hotel is fine, rooms very small

Our hotel has responded to the review
Our hotel has responded to the review

Geachte Paul S., Wij stellen uw opmerkingen over uw verblijf in ibis Koeln Centrum erg op prijs. Het spijt ons zeer dat u zich niet 100% comfortabel voelde in ons hotel. Om constructieve redenen hebben de kamers, inclusief de badkamers in het ibis Hotel Köln Centrum, een oppervlakte van 13,4 m² en zijn ze iets kleiner dan een ibis standaardkamer. Toch hoop ik dat je tevreden bent met onze gastvrijheid. (Vertaald met google) Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Thomas Keilbar Hotelmanager

Jhon N. Families - 21/04/2019 AccorHotels certified review
« Great experience »

This hotel was incredible. The room was comfortable and the staff has very good attitude all the time. I appreciate the parking service inside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jhon N., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Mi Solo - 19/04/2019 AccorHotels certified review
« Köln April 2019 »

Hotel location close to where I need to go. Quick check in. Ok room for one person. Would have been a bit small for 2. Small bathroom. Ok for the price paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Markus I., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Jm Business - 14/04/2019 AccorHotels certified review
« Comfortable, very good for the price »

I stayed two weeks for a business trip. The room was comfortable, and slightly larger than expected (though the bathroom was small). The breakfast buffet was one of the best I have seen! The only negative aspects were noise from the street, and the fact that the soap dispensers in the bathroom were broken - and not refilled when empty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl M., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will ask to take better care of our housekeeping to becoming empty soap dispenser. We apologize for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

D. M. Business - 12/04/2019 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. D., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Nicolle Business - 05/04/2019 AccorHotels certified review
« Thank you! »

Very good and was very happy i could check in earlier. Hotel was a bit noisy and I found it weird that there were no tissues or anything like that? Or a water boiler? Nonetheless, fun experience and good location; I'll definitely come more often when I'm in Cologne for work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Unfortunately, we do not have coffee and tea utensils in the rooms. Our hotel bar is open for our hotel guests 24 hours a day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Anonymous Business - 02/04/2019 AccorHotels certified review
« Appropriate lodging for a business trip »

the room was ok, check-in was friendly and rapid, shower worked well and breakfast was sufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefan E., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

H. Couples - 01/04/2019 AccorHotels certified review
« Confortable bedroom but not so quiet as expected (close to a main street & student travel on the same floor) and car parking is not free of charge »

Positive points >> Confortable bedroom & convenient breakfast ; Negative points >> Not really quiet (close to a main street & student travel on the same floor) ; car park is not free of charge. Remark >> We specially requested for a quiet bedroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe H., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Zeynep Couples - 01/04/2019 AccorHotels certified review
« Adequate for short stays »

The room had average comfort and was more than enough for a short stay. The reception was not very helpful and friendly. We did not get informed by local time setting which might have led us unexpected results.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zeynep B., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm sorry that you were not informed about the time change. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Room 8. Business - 28/03/2019 AccorHotels certified review
« MANAGEMENT »

Amzing with good customer care!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Silas N., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Gv Business - 21/03/2019 AccorHotels certified review
« Sales Rep »

War alles in Ordnung

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr V., wir danken Ihnen vielmals für Ihre Bewertung und der Anmerkung zu Ihrem Aufenthalt im ibis Koeln Centrum. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Thomas Keilbar Hoteldirektor

David G. Couples - 15/03/2019 AccorHotels certified review
« Very expensive! »

Slightly better than average budget hotel environment. The staff were pleasant and the room was clean and adequate. It would have been very good value if we had paid a 'budget' hotel price, but Ibis put their prices up to well above £200 night because Cologne was a bit busier than usual. I think that is complete profiteering and taking advantage of customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It can be explained by the higher pricing with the fact that in the city over this period we have an extremely high demand for accommodation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Abdallah Business - 15/03/2019 AccorHotels certified review

Very nice, good service y profesional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdallah A., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Eden&cilou Families - 11/03/2019 AccorHotels certified review
« Unavoidable in compliance with a 2 stars rating hotel - upgraded category »

Overall, we were satisfied. The location is very good. The rooms also responded to our needs. despite the Carnival celebrations and atmosphere, nicely surprised no night noise in the corridors. Breakfast good and more generous than some 2 stars hotels. Nowadays, one employee or worker needs to take care of more work tasks than before. I experience this symptom in nearly all business domains. However, it is not easy to meet reception staff who welcomes you a bit more personalized. The attitude is correct and polite, but do not ask more (that is how I feel). Having myself worked in several hotels in London, the friendliness of the reception staff was imminent as the reception image reflects the whole hotel business. Being human and comprehensive, I am not fussy with this detail. Everybody can improve. Upon check out date, the lady who served us the 1st time a couple of drinks when we collected our suitcases, was to me the 2nd person who was friendly and willing to help. If I consider to come back, yes, I will do so. Best regards, Mrs. Kian-Ping N.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kian-Ping N., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Steve Friends - 05/03/2019 AccorHotels certified review
« Welcoming, efficient service »

Very satisfying stay, friendly and helpful staff, clean rooms. Very nice bar/rest area. Clise to center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen J., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chris Couples - 04/03/2019 AccorHotels certified review
« Ok! »

Clean, well located but rather expansive for what remains a very basic hotel. The rooms are not soundproof so you'd better take earplugs because you here people next door and in the coridors. Breakfast is 12 euros per person and you would think that for 100+ euros a night it would be included!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Castigioni C., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mattijn Friends - 22/02/2019 AccorHotels certified review
« I had a good sleep, but the hotel was nothing fancy. »

- bad check inservice - very small room - good shower - good beds - cheap interior of the room, with despressing brown colored walls

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mattijn B., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

820gillm Family - 19/02/2019 TripAdvisor review
« Good basic hotel »

This hotel is really good far enough out of the centre to be quiet but the tram virtually outside was only 4 stops to the centre. Unfortunately the trams are not accessible for wheelchair users so we had to get a taxi to the centre but we walked to the centre the next day and it was only a 15 minute walk. I would recommend this hotel to anyone who is looking for a budget but clean hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear 820gillm, Thank you for your great review of your stay. We look forward to welcoming you once again. Thank you for the recommendation! Your ibis Team Cologne Centrum

J. P. Couples - 17/02/2019 AccorHotels certified review
« quality and comfort what you get ! »

I was pleasantly surprised coming back and seeing a well renovated house !

Our hotel has responded to the review
Our hotel has responded to the review

Geachte P. J., Wij stellen uw opmerkingen over uw verblijf in ibis Koeln Centrum erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Bedankt voor je loyaliteit! Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend,

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