Hotel - ibis Koeln Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Koeln Centrum Hotel

3.5/5 1,497 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Up to and including August 2018, extensive renovation work will be carried out around the bedroom area of our hotel. We will do all we can to keep disruption to a minimum. Our hotel's new design is certainly something to look forward to.

Hotel location

Companies and event centres nearby

Congress centre

KÖLN DEUTZ MESSEGELAENDE4 km / 2.5 mi

Exhibition centre

KÖLN DEUTZ4 km / 2.5 mi

Your meetings and events

For events of up to 25 people, our meeting room with plenty of natural light is available. Features include complimentary WIFI. Our service team is on hand to help bring your ideas to life. Catering also available on request

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BARBAROSSA 37 m2 3 m 25 16 18 24 0
    • Screen
    • Flipchart
    • Soundproof
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 208 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,954 reviews

Our guest reviews for
ibis Koeln Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,497 reviews
Anonymous Couples - 12/07/2019 AccorHotels certified review
« Very small rooms »

Room too small. Bathroom very tiny. No place to put clothing have to leave it in suitcase.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bj K., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry that you did not feel 100% comfortable in our hotel. For reasons of construction, the rooms, including the bathrooms in the ibis Hotel Köln Centrum, have a size of 13.4 m² and are slightly smaller than an ibis standard room. Also I apologize that the ibis breakfast has not promised you. This is in a first class price performance ratio. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Friends - 10/07/2019 AccorHotels certified review

Extremely small room and bathroom. No place to store clothes (i.e. no wardrobe). Extremely noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikoaos Cristoforou, Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry that you did not feel 100% comfortable in our hotel. For reasons of construction, the rooms, including the bathrooms in the ibis Hotel Köln Centrum, have a size of 13.4 m² and are slightly smaller than an ibis standard room. That our cleaning staff have awakened you, we regret. To avoid knocking, we usually have a "do not disturb" sign in the room. I am sorry that it was missing in your room. Nevertheless, I hope you were satisfied with our hospitality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Solo travel - 10/07/2019 TripAdvisor review
« Very good option in koln »

Very nice hotel , nice area close to Barbarossa platz, and breakfast was very good , many choice for all kind of breakfast ! Pity only because all hotels included this in koln are more expansive compared many other town in Germany

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesco B., thank you very much for your great rating and the positive feedback. We will gladly share this with our employees. We look forward to welcoming you once again. Your ibis Team Cologne Centrum

Julie Couples - 08/07/2019 AccorHotels certified review
« Miss »

Just right for what we needed as we toured around Europe thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie C., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Martin Couples - 07/07/2019 AccorHotels certified review
« Great Location, Great Price »

An excellent stay, at a reasonable price in a great location. Room was quiet, air conditioned and bed comfortable - just what was needed for a short stay. The 12 noon check out was a real bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin K., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

J D. Couples - 07/07/2019 AccorHotels certified review
« Holiday »

Golden service from professional staff, good location walking distance to city centre, quiet room, with beneficial parking. Trouble free stay. Enjoyed our relaxing stay. As expected from Ibis. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jihad A., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Family - 05/07/2019 TripAdvisor review
« Fair value, all you need »

All you need from a hotel Ibis having in mind the money it costs and the services you get. great location, very near the city center, plenty of trams / underground outside hotel, ask for a high floor to enjoy Koln skyline.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guide 183570......, thank you very much for your good rating and the positive feedback. We will gladly share this with our employees. We look forward to welcoming you once again. Your ibis Team Cologne Centrum

Pavlos Couples - 02/07/2019 AccorHotels certified review
« exactly what is promised. »

good as usual with ibis. Coffee making facilities is what is missing, but you can't have them all with that price. Asked for top floor and got just this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavlos G., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, we do not have coffee and tea utensils in the rooms. Our hotel bar is open for our hotel guests 24 hours a day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Countryman Couples - 01/07/2019 AccorHotels certified review
« Acceptable accomodation »

The hotel is close to tram stop with a nice bakery for breakfast which was considerably cheaper than hotel buffet. The car park was good if a little tricky to find and quite expensive. The room and bathroom were both very small but acceptable for a few nights. mostly just what is expected from an Ibis hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug H., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, THomas Keilbar General Manager

Manu Friends - 28/06/2019 AccorHotels certified review

Alles supi

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau P. wir danken Ihnen vielmals für Ihre tolle Bewertung zu Ihrem Aufenthalt im ibis Köln Centrum. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Thomas Keilbar Hoteldirektor

Mark B. Couples - 19/06/2019 AccorHotels certified review
« Average service poor rooms »

Specified Bed type not given High floor preference not given Room near to lift preference not given all of which are up to date on my accor account

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark b., I thank you very much for taking the time to write after your stay at the ibis Koeln Centrum and I regret that the services provided did not meet your expectations and your wishes or were met. I will again recommend to my employees to look for existing guest information and to fulfill the wish or the wishes of the guest - if possible. We apologize for the inconvenience caused. As a small allowance I allow myself to credit 2000 points to your Le Club Accor account. Please excuse our inability again. We can do it better. If you are visiting Cologne again, please convince yourself. With warm regards from Cologne. Thomas Keilbar General Manager

Robert Couples - 17/06/2019 AccorHotels certified review
« Tie room »

Very clean room but extremely small. Hardly any space to hang clothes. I have stayed several times at abis hotels but this room was the smallest. Front desk staff was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert H., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For reasons of construction, the rooms, including the bathrooms in the ibis Hotel Köln Centrum, have a size of 13.4 m² and are slightly smaller than an ibis standard room. That you were satisfied with the performance and friendliness of our staff makes us very happy We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Isabella B. Friends - 13/06/2019 AccorHotels certified review
« Ok »

Service wasn’t ok, booked a twin room, was a disabled room with a extra bed thrown in. There was a gig downstairs that no one bothered to tell us about so music playing loud until midnight and many people hanging round outside until early hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabella B., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We also apologize for having assigned you the wrong room types. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Anonymous Couples - 12/06/2019 AccorHotels certified review
« Uncomfortabley very small batbroom »

Room very small almost claustrophobic and it was quite expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lesley D., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Keilbar General Manager

Anonymous Couples - 11/06/2019 AccorHotels certified review
« Pleasant stay. Would return. »

Satisfying experience. Front desk staff extremely nice and helpful. Room small but comfortable, basic but all you needed. Would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aimilia B., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Joe Solo - 06/06/2019 AccorHotels certified review
« Nice »

Location a bit far from the city center. The hotel is nice decorated. Same for the bedroom. The breakfast was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josep J., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Keilbar General Manager

Accorfan Solo - 01/06/2019 AccorHotels certified review
« service andvalue »

The room was excellent value for money. The service was helpful cheerful and most efficient, down to printing my boarding pass for me. The staff even let me use my awful German!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis Koeln Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But please do not ever again dare to call your german "awful" - it was totally fine :) everybody in the team really enjoyed talking to you! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricarda Assistant to Manager

Neil S. Friends - 29/05/2019 AccorHotels certified review
« Not very secure. »

Most of the staff friendly. But staff was letting there self's into your room for no apparent reason. Which made us feel very vunrable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Thank you for taking the time to tell us about your experience at the ibis Koeln Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am truly sorry that you did not feel secure during your stay - but when checking your door, we could not see any unauthorized openings. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricarda von Foller Assistant to Manager

Business - 29/05/2019 TripAdvisor review
« overnight stay during a drive from Dresden to Cambridge »

Room, bathroom, staff, bed & breakfast + garage were fine. Directions to the hotel were deplorable, wasting a lot of time - after 2 'stau' experiences on the road. I shall stay there again, though making the booking was difficult.

Our hotel has responded to the review
Our hotel has responded to the review

Dear richardsP6918OU, thank you very much for your great feedback! I am sorry to hear that you had some problems getting to us, it is not easy to drive in Cologne, when you are not used to it. I am surprised to hear that the booking process seemed difficult to you - please contact us directly for the next booking! Thanks again for taking the time writing this review! We hope to see you again soon. Best regards your team from ibis Cologne Centrum

R.,thorsten Couples - 27/05/2019 AccorHotels certified review

War alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr R., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Koeln Centrum. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ricarda von Foller Direktionsassistentin

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