Hotel - ibis Brussels City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels City Centre Hotel

3.5/5 3,311 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Companies and event centres nearby

Congress centre

PALAIS DES CONGRES0.6 km / 0.38 mi

Exhibition centre

EXPO HEYZEL15 km / 9.38 mi

Your meetings and events

57m² meeting room with natural light. LCD projector, screen, flip chart, pencils, name tags, water, and sweets.47m² meeting room with natural light. LCD projector, screen, flip chart, pencils, name tags, water, and sweets.

ibis Brussels City Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SCHUMAN 47 m2 2 m 35 16 20 26 0
EUROPE 57 m2 3 m 50 22 26 40 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 236 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 10,629 reviews

Our guest reviews for
ibis Brussels City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 3,311 reviews
Anonymous Friends - 11/07/2019 AccorHotels certified review
« Good »

Overall is good, but maybe one of the receptionist was tired. She looks like in a bad mood. And the breakfast is good.

Mr P. Families - 11/07/2019 AccorHotels certified review
« Perfect stay »

Very nice staff & nice room

Khaled E. Families - 10/07/2019 AccorHotels certified review
« Satisfy »

Very good

Tom Couples - 10/07/2019 AccorHotels certified review
« Great Stay, Great Staff, Great Location »

Great Stay, Great Staff, Great Location

Bernard C. Couples - 10/07/2019 AccorHotels certified review
« Good location, good price good service »

Everything as was expected

Ewa Couples - 09/07/2019 AccorHotels certified review
« A big disappointment »

A big let down after a lovely Ibis in Brugge. Indifferent welcome by sour faced Reception Staff and a small, claustrophobic room. The bathroom was so small you could hardly get into the shower. The deco of the hotel was horrible and grim. The only good things were excellent breakfast and comfortable beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ewa, Thank you for taking the time to share your review. We are pleased to know that you enjoyed our breakfast and comfortable beds. However, we regret to hear that we did not meet your expectations of service. Please accept our apologies and rest assured that your comments are essential to educating our team members about good and bad service. We regret to read that your room and facilities did not completely meet your expectations. The comfort of our guests is very important to us, and while the size of our rooms is in keeping with the standards upheld by the majority of Ibis hotels, we have taken note of your comments. We hope you'll give us the chance to offer you an improved experience in the future. With best wishes, Eva Scheerlinck, General Manager

Maroua H. Families - 09/07/2019 AccorHotels certified review

While booking the hotel with booking.com i have provided my card to confirm the reservation we had to stay for 6 night the hotel has charged me almost the full amount upfront from my card then when i arrived again the receptionist has requested me to pay full amount of the stay from my credit card i was trying to explain that the amount is been deducted before arrived and i showed her the message from my bank but she said it was only a pre authorization to block the amount till now my money is not back to the card ,i paid twice the stay.horrible experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maroua, Thank you for reviewing your experience with us. We would like to apologize for any inconvenience. However, we believe the following may help clarify the situation. A pre-authorisation is not a payment and only guarantees that there are funds available to pay for any charges incurred, this amount is usually 'blocked' on an account but not actually debited. Upon arrival, we ask our guests their preferred mode of payment and then proceed with debiting the correct amount. The pre-authorisation is usually removed between 5 - 10 working days afterwards depending on the bank. We advise our guests to contact their bank in case of any excessive delay. We regret that this may not have been fully explained by our team and we will be addressing this with them. Thank you again for your feedback. Kind regards, Eva Scheerlinck, General Manager

Business - 09/07/2019 TripAdvisor review
« Good for overnight »

Simple hotel in centrum of Brussels , convinient for overnight or shopping in nearby arrea . Simple , noisy , poor ventilation . But close to restaurants , old city , metro and gare du central .Very small bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vilija, Thank you for taking the time to share your review. While we are pleased to hear that you found our central location nearby public transport to be convenient, we regret that your room and facilities did not entirely meet your expectations. We urge guests to make us aware of any issues with their accommodation during their stay so that these may be immediately addressed. Your comfort is important to us and other rooms may have been available at the time that were more to your tastes. Nevertheless, we will certainly take your comments into consideration. We hope that you will visit us again for an improved stay in the future. Kind regards, Eva Scheerlinck, General Manager

John C. Friends - 08/07/2019 AccorHotels certified review
« Great for the Tour »

Very good location and value.

Christina Friends - 08/07/2019 AccorHotels certified review
« Excellent location, very nice breakfast, very small rooms »

The only negative point was that our room was very small. Generally we don't have problem with the small rooms but in this particularly you could not open the door because the bed was just behind the door due to lack of space. The bathroom was also tiny. However its location is excellent and breakfast more than decent. Staff was very polite and they even borrowed us an umbrella the day it was raining.

Rb Business - 08/07/2019 AccorHotels certified review
« July in Brussels »

I stayed in Brussels for 2 nights in July to attend a meeting. Situated to the north of the city centre this hotel is within easy reach of the Metro and the trams which can take you to any of the main railway stations in Brussels. The staff at reception were polite and helpful on both arrival and leaving. My room was quiet and relatively cool for the time of year.

Anonymous Business - 06/07/2019 AccorHotels certified review
« business traveller »

as a regular guest at different IBIS hotels, this was good as expected

Anonymous Business - 05/07/2019 AccorHotels certified review
« my second home in Brussels »

Nice people there

Ranjan R. Couples - 04/07/2019 AccorHotels certified review
« Good hotel for Brussels visit »

Hotel location is very convenient. Staff were very friendly and helpful. Room was clean and comfortable

Ian Families - 03/07/2019 AccorHotels certified review
« Great stay in perfect location »

Confortable

Matt Couples - 03/07/2019 AccorHotels certified review
« Convenient and well-priced for the high level of service. »

Highly enjoyable. The staff was friendly and accommodating. The room was efficient and practical.

Business - 03/07/2019 TripAdvisor review
« nice stay at the hotel Ibis city centre »

I had a nice stay at the hotel Ibis city centre. The employees are efficient and take care of the clients. The hotel is well located close to 2 railway stations and the city centre. The breakfast is very good.

Seppo Solo - 01/07/2019 AccorHotels certified review
« Nice clean hotel »

Nice hotel near the metro. Room was quite small, but no fraffice noise from outside. Breakfast was not any special, but good selection of various items. Very helpfull staff.

Anonymous Friends - 01/07/2019 AccorHotels certified review
« Just fine »

Just fine. Pity we could not have watercooker. And the lady at reception, who checked us in, was terribly miserable

P. H. Business - 30/06/2019 AccorHotels certified review
« Mr »

Straightforward - very easy check in and out. Breakfasts were good - not quite the selection of the Grand-Place Ibis but still good. Left luggage worked well.

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