Hotel - ibis Brussels City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels City Centre Hotel

3.5/5 3,098 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Companies and event centres nearby

Congress centre

PALAIS DES CONGRES0.6 km / 0.38 mi

Exhibition centre

EXPO HEYZEL15 km / 9.38 mi

Your meetings and events

ibis Brussels City Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EUROPE 57 m2 3 m 50 22 26 40 0
SCHUMAN 47 m2 2 m 35 16 20 26 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 236 rooms
  • 236 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 8,568 reviews

Our guest reviews for ibis Brussels City Centre

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 3,098 reviews
David S. Solo - 16/09/2018 AccorHotels certified review
« Ideal for a one night stay with a great welcome and helpful staff. »

I arrived having mistakenly booked this location at very short notice. I intended to book the Brussels Midi Station Ibis. However the exceptionally helpful staff explained how this location was better placed for a short day visit, gave me info on local sights and explained the best way to transfer to Brussels Midi to catch the Eurostar the next day. They found storage for my touring bicycle and bike bags while I walked the city the following day. I had tried to join themembers club to obtain the discount rate but had failed using my phone. Your staff coould see my attempt to register had failed and registered me themselves, providing me with the discount. I shall definately look for Ibis as a priority in future. They offered me the restaurant and due to the late time of arrival also mentioned other options in the area. Excellent customer service by the apparently male member of staff on the check-in, and all other reception staff.

J T. Solo - 14/09/2018 AccorHotels certified review
« Value for money option with a good location »

Check in and out was efficient. Hotel delivered the basic service, and location is very good. Breakfast has good choices, particularly the waffle machine. The bed is big, and blanket and pillow are comfortable. Wifi is also good. My room at first floor was very noisy as it is very close to the road and a big construction site, I was woken up by car already before 6 am. The room is clean, but the big towel looks worn out and rather dirty. There are no smaller towels and face tissue paper in the toilet. Overall, the stay was pleasant and there are rooms to improve.

Roxana Business - 13/09/2018 AccorHotels certified review

nice and convenient

Stephane V. Business - 13/09/2018 AccorHotels certified review
« Big spacious and clean room »

I had a big and spacious room with a massive bathroom. Clean room and reception staff very friendly. Improvement to be done on the noise levels as we can hear all the noises from the street and from the works happening around the hotel. Window was closed but you have the impression that you are outside.

Alex D. Solo - 12/09/2018 AccorHotels certified review
« Good service, perfect location, delicious beackfast »

I like the location, the breakfast, the service, the cleanliness. Recommend this hotel if you want visit Brusseles

Melissa E. G. Families - 12/09/2018 AccorHotels certified review
« =) »

We are happy with the location. It was near the central/shopping area and very accessible. During our first night we just noticed that the reserved comforters/blankets were already used. We reported it and they replaced it. They were not able to replace the hand/body liquid soap (which was less than half when we got in)..overall it was a great experience and will still recommend it to friends.

Anonymous Friends - 11/09/2018 AccorHotels certified review
« Satisfactory »

Smooth

George Solo - 11/09/2018 AccorHotels certified review
« PAS MAL..! »

I like your place very much.. GREAT FRIENDLY STAFF...! I DON'T like the Euro2 for a coffee for your room..! This seems tacky...! I also have a problem (reported 2-3 times on prior trips) that there is no grab bar in the shower..for older guests..this is IMPORTANT... Also, for taxi instructions.. you should NOTE that this Ibis is by St Catherine..and the OTHER one is by St Madeline..the taxis all seem to go to the other one first from Midi.. GREAT thing is the number of power point connections, and good Wi-Fi I love the location, and the staff...!

Margaret Couples - 10/09/2018 AccorHotels certified review
« Perfect location! »

Had the pleasure of staying for a week in this hotel. The staff were very friendly and willing to help. Rooms were clean, bathroom a little compact. Our room faced on to the Cathedral and was really quiet. A 5min walk from the main square and conveniently located to main bars, shops and restaurants makes it a perfect location. Also close to local metro stops. Slightly disappointing was the fact there was no kettle in the room, although you could buy an expresso for 2euro at reception. Cleaning staff tend to come between 9am and 10am, so if you plan a lie on make sure you put a sign on your door. Safe available beside reception was very secure. You receive a key and as its only key available you need to keep it safe, otherwise there is no way of accessing it. We were also able to leave our bags after we checked out which gave us extra time to roam the city. Will definitely recommend this hotel to friends and will return to stay our next time in Brussels.

Charlie Business - 09/09/2018 AccorHotels certified review
« Resourceful Staff »

Excellent stay The front desk staff was able to overcome my credit card company's stubborn refusal to make things smooth during my trip. I was impressed with their resourcefulness and quick thinking on problem solving Great bartender too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding of staff's resourcefulness. It is always a pleasure to receive positive feedback. I will share your comments with our reception and bar team. Thank you again for sharing your experience and we hope to welcome you on your next visit to Europe. Sincerely yours, Eva SCHEERLINCK | General Manager ibis Brussels City Centre (old Ste Catherine)

Robert C. Business - 09/09/2018 AccorHotels certified review
« Business in Brussels »

It was as I expected but I wasn't informed about the breakfast that it was included in my booking. Since I go very often on trips I'd like to be informed about what is in my booking since it's not always me doing it.

Brian Couples - 08/09/2018 AccorHotels certified review
« Good location »

Location was good ,room small for 2 people ,

A B. Couples - 07/09/2018 AccorHotels certified review
« Very helpful, kind and smiley staff. »

Very nice staff. Comfortable clean room.

Jonathan Couples - 05/09/2018 AccorHotels certified review
« Good value accommodation in a central location. Friendly staff »

Very good, it was our second time staying as the location is very central and the rooms good value. We we're delighted to use the Twizy and all staff were very helpful, including the chambermaids and front desk.

Juls Friends - 05/09/2018 AccorHotels certified review
« It was good and convenient location, relatively clean as well. »

The room has everything you need for a city break. Only issue was one night the room next door was arguing at 3 am for 2 hours and no-one seemed to intervene. There was shouting, throwing things and it went on for a long time! But that is no fault of hotel but someone should have intervened much sooner. OTherwise great hotel in city centre.

Kasia Couples - 02/09/2018 AccorHotels certified review
« Mrs and Mr K. »

Recommended , close to old city town, good localisation .

Husain Couples - 01/09/2018 AccorHotels certified review
« Very satisfactory »

When arrived we were well received and the lady at the reception explained all matters related to our stay

Jason K. Families - 29/08/2018 AccorHotels certified review
« very upset and gutted »

we were woken up by building works starting at 5.30am which was very unhelp being we had a 500 mile journey ahead of us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are sorry that your stay with us was not satisfying on your departure date. We do apologize for the inconvenience caused by the works in the neighbourhood. We fully understand the stress related to this. Unfortunately we don’t have any impact or view of the contractor’s planning, despite numerous requests. Luckily the demolishment of the building will soon be over. We thank you for your feedback and look forward to welcoming you again. Best regards, Eva Scheerlinck General Manager ibis Brussels City Centre

Jeanette Friends - 29/08/2018 AccorHotels certified review
« Served basic needs »

Was surprised at the spartan look of the rooms, nicer homier touch would have been better. But the room did meet all basic needs. A kettle and a mini fridge would have been better. The bed was comfortable and clean . I was pleased that the windows opened so fresh air could come in. I really liked the extra security of having to have a card to access the lift and toilets. I really liked the bar they made really good tea. The breakfast was extremely minimal. More options of food would be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette, Thank you for sharing your valuable review. Thank you for appreciating the bed, the windows, the feeling of security and our tea. We are sorry that our breakfast selection wasn’t satisfying enough. We do offer a wide variety of cold and warm products. However we will work on the menu. Please don’t hesitate to e-mail me with your suggestions. Looking forward to welcoming you back. Best wishes, Eva Scheerlinck | General Manager ibis Brussels City Centre

Anonymous Friends - 29/08/2018 AccorHotels certified review
« Good »

As expected: friendly staff, clean room, good beds. Just one suggestion maybe. We booked a room for one night because we went to the Brussels Summer Festival so we didn't have much luggage. In the bathroom there is soap and towels but no tootbrushes. People staying for one night like to travel lightly so if there is a toothbrush and toothpaste provided it makes it extra convenient.

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