Hotel - Mercure Paris La Defense hotel
Mercure Hotel Mercure Hotel

Mercure Paris La Defense hotel

3.5/5 1,463 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ACCENTURE1 km / 1 mi AREVA1 km / 1 mi DEXIA1 km / 1 mi FIDUCIAL1 km / 1 mi GENERAL ELETRIC1 km / 1 mi TECHNIP1 km / 1 mi
ALSTOM1 km / 1 mi CAP GEMINI1 km / 1 mi EDF1 km / 1 mi GDF SUEZ1 km / 1 mi SAINT GOBAIN1 km / 0 mi TOTAL1 km / 1 mi

Congress centre

PALAIS DES CONGRES PORTE MAILLOT4 km / 3 mi

Exhibition and convention centre

PALAIS DES CONGRÈS5 km / 3 mi

Exhibition centre

PORTE DE VERSAILLES11 km / 7 mi

Your meetings and events

Make getting together easier and more pleasurable by relying on Mercure's savoir-faire to create a unique atmosphere of conviviality and well-being.Our hotel has five meeting rooms for up to 170 people, featuring natural light, video projector, audio facilities and free WIFI.

Mercure Paris La Defense hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EUCALYPTUS 0 m2 3 m 0 0 0 0 0
NIKKEI 48 m2 3 m 30 15 20 20 20
DAX 52 m2 3 m 30 18 24 25 20
DOW JONES 82 m2 3 m 80 30 40 50 45
CAC40 85 m2 3 m 85 30 40 50 45
NASDAQ 92 m2 3 m 90 32 42 60 45
CAC40 + DOW JONES 167 m2 3 m 170 60 80 100 90
    • Videoconferencing
    • Audio and video equipment
    • Meeting room
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

We offer two types of spacious room: the Standard Room and the Privilege Room - offering a wider range of services.We also have suites for added comfort.

  • 507 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 9,427 reviews

Our guest reviews for
Mercure Paris La Defense hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,463 reviews
Anonymous Business - 11/10/2019 AccorHotels review
« Hotel Receipt was not provided »

The stay was satisfactory except upon check-out, the final hotel receipt was not given. Called and was mentioned would be sent via email but nothing being received. Emailed few days later to hotel but no answer too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIster P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry to read you did not receive the invoice. I am sorry to read this incident that does not reflect our habits. We send it to you immediately. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Eduardo G. Business - 11/10/2019 AccorHotels review

good service, good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. We are happy to read you enjoyed the service and the staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Paul M. Business - 07/10/2019 AccorHotels review
« Great location, warm friendly welcome and good service. »

I have stayed at this hotel a number of times and never had a bad experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., We are so happy to read that we had several beautiful experiences in the Hôtel Mercure Paris La Défense . I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Anonymous Business - 07/10/2019 AccorHotels review
« Room was great, but check-in was not acceptable »

I reserved the Privilege room with two twin beds with early check-in at 9am. When I arrived at 9am, the room was not ready. One hour later, the front desk tried to give me a room with one bed, which is not what I reserved nor wanted. By noon, the Privilege room with two twin beds was finally ready.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Misses H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We were sorry your arrival was not as smooth as desired. There was apparently a misunderstanding. That's why we offered you welcome drinks the time to resolve the situation. If we have the chance to welcome you back ; plesae contatc me before venue at this adress : h1… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Anonymous Business - 07/10/2019 AccorHotels review
« Excellent »

Rooms were clean and well appointed. Staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Misses R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are happy to read you enjoyed our rooms and our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Rich B. Business - 06/10/2019 AccorHotels review

The hotel was ok but thought the room furniture was small and hard to work in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry to read you did not enjoy the furnitures of our refreshed bedrooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Tijana Business - 06/10/2019 AccorHotels review
« I enjoyed my stay and would recommend this hotel to everyone! »

Our room was extremely clean and pleasant, and the hotel was lovely overall. The staff were incredibly helpful and accommodating. I would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Misses M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. Y our compliments are do beautiful to read. We would be very happy to welcome you again. Thank you again for sharing your great experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Christophe P. Business - 04/10/2019 AccorHotels review
« I am satisfied »

It was good. The food was also good. I regret I did not take time to have an express breakfast at the hotel as it is not convenient for me to have a breakfast later.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. We hope to welcome you very soon and maybe you will have the occasion to try the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Anonymous Business - 01/10/2019 AccorHotels review

Overall everything was good. The room was nice, the staff was very helpful. Just some minor setbacks: I experienced some hair in the bathroom around the sink - probably from either the cleaning crew reusing cleaning towels, or it being missed from the previous inhabitant. It was not unbearable, and I didn't report it, but it was a little gross. Additionally on the day of checkout I woke up to find a small blood stain on my pillow, I didn't think anything of it at first, but when I arrived home I noticed I had several bites on my face and legs - I don't want to jump to conclusions too quickly, but I do think that the room I was in has bed bugs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Misses ., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to thank you for this report and we have done all the necessary checks. Hygiene is at the heart of our priorities and our teams scrupulously carried out the necessary research and found absolutely nothing. Thank you again for sharing your experience, and we hope to have the chance to welcome you again. If we have the chance to welcome you again, please contact me at this adress. I would be happy to welcome you Sincerely, Charlotte, Leader experience client.

Janelle Business - 01/10/2019 AccorHotels review
« Nice hotel with good breakfast »

I enjoyed my stay at the hotel. it was nice and clean. there was a bit of an odor coming from the sink in my bathroom but it was ok. I did not spend much time in the room so it didn't bother me. The staff were all very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Misses W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. Please contact me at this adress if we have the chance to welcome you again; Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Richard S. Business - 30/09/2019 AccorHotels review

nice bedroom nice staff super smelly corridors busy elevators basic gym equipments

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are finishinf the refreshments of our future fitness room and we hope you will like it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Paul Business - 29/09/2019 AccorHotels review
« Old, tired and dirty hotel - excellent staff »

Old, tired and dirty hotel - excellent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are surprised to discover your feedback because our bedrooms are all refreshed. We are preparing new surprises for the end of the year and we hope you will have the occasion to discover it. i won't forget to share your compliments about the staff :) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Walter D. S. Business - 26/09/2019 AccorHotels review
« Hospitable and comfortable stay »

This hotel is most suited for my business trips to Paris as it is close to our head office. I look forward to my next stay. Please look into the corporate rate for my next stay. It was quite high compared to my previous bookings (around 175.00 Euro per night)?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. On your last venue, we were on a fair period and the rates were also higher. Don't hesitate to contact me at this adress for any further information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Gavin M. Business - 25/09/2019 AccorHotels review
« Very Average »

I thought it was average all round to be honest. - The room was nice enough and although it was tidied every day, it didn't get hoovered every day. - I once left a note requesting more Earl Gray tea instead of the others which I wouldn't use, and instead got NO Earl Gray and MORE of the others! - The restaurant menu was terrible. - Breakfast was very chaotic and it was the same every day - there was no variety at all. I likely wouldn't choose to stay here again when there are so many options within the La Defense area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. if we have the chance to welcome you again, please let it me know before your next venue ; we'll do our best to give your satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Anonymous Business - 23/09/2019 AccorHotels review
« Comfortable room »

The room was clean and comfortable. The bed was excellent, the shower comfortable. Ok, the prices of hotels in Paris are high but at least I felt like I got something decent in return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willem D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. We are happy to notice you appreciated the refreshments ouf our hotel. Don't hesitate to come, we'll have in a few weeks new surprises for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Yvon Business - 23/09/2019 AccorHotels review
« NIce place to be »

Very good staying. Staff is competent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte, Leader experience client.

Anonymous Business - 21/09/2019 AccorHotels review
« Disappointing »

Overcrowded, wornout hotel where employees cannot pay attention to you any longer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Carlos C. Business - 20/09/2019 AccorHotels review
« Ok »

The rooms are old for the price asked per night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Gritt S. Business - 19/09/2019 AccorHotels review
« Horrible »

The worst ever reception cold very unfriendly restaurant staff ignored me asked 3 times for some water all french people who came after got served before me I used to work for accor in sheffield but guess standards in paris has dropped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your experience has immediately been told to the food and beverage manager so that this situation does not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

Ruch Business - 19/09/2019 AccorHotels review
« Ok »

Expensive - no bath in room as booked and complimentary mini bar was embarrassing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry to read you would have preferred a bathroom equipped with ea bath. Please contact me at this adress before your next venue, we'll do our best to give you satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlotte, Leader experience client.

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