Hotel - Novotel London Heathrow Airport - M4 Jct 4
Novotel Hotel Novotel Hotel

Novotel London Heathrow Airport - M4 Jct 4 Hotel

4.0/5 3,127 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

BECHTEL18.18 km / 11.3 mi CORVU1.61 km / 1 mi FUJITSU5.63 km / 3.5 mi GLAXOWELLCOME5 km / 3.13 mi IBM5 km / 3.13 mi MATSUSHITA1.61 km / 1 mi PANASONIC1.61 km / 1 mi SHELL0.1 km / 0.06 mi
BRITISH TELECOM (BT)4.83 km / 3 mi ESSELTE4.83 km / 3 mi GLAXO SMITH KLINE16.09 km / 10 mi HEINZ5 km / 3.13 mi MANPOWER6.11 km / 3.8 mi MERCK PHARMACEUTICALS5.63 km / 3.5 mi SHARPE ELECTRONIC3.22 km / 2 mi WILKINSON5.63 km / 3.5 mi

Congress centre

OLYMPIA29 km / 18.13 mi

Exhibition centre

EARLS COURT29 km / 18.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BERLIN 23 m2 2 m 16 0 12 8 10
ZURICH 23 m2 2 m 16 0 12 8 10
BELFAST 25 m2 2 m 0 0 8 0 10
LONDON 3 39 m2 2 m 30 12 16 20 21
PARIS 39 m2 3 m 30 18 12 32 21
ELEMENTS PRIVATE DINING 42 m2 2 m 40 18 12 24 21
ZURICH & BERLIN 46 m2 2 m 32 20 16 24 28
LONDON 1 79 m2 2 m 60 20 16 30 35
LONDON 2 -3 79 m2 2 m 60 22 16 30 35
LONDON 4 79 m2 2 m 60 26 20 40 42
LONDON 1-2 118 m2 2 m 80 36 24 40 42
LONDON 3-4 118 m2 2 m 80 36 24 40 49
LONDON 1-2-3 158 m2 2 m 120 58 40 60 60
LONDON 2-3-4 158 m2 2 m 120 58 40 60 60
LONDON SUITE 230 m2 2.7 m 180 75 60 140 120
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 178 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 34 family rooms
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 11,403 reviews

Our guest reviews for
Novotel London Heathrow Airport - M4 Jct 4

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,127 reviews
Solo travel - 18/11/2019 TripAdvisor review
« Very average »

Not the nicest Novotel you can stay in. Rooms are dated and beds very firm and uncomfortable. Service in bar and restaurant was quite average and food was very mediocre for the price point. Overall I expected more from a Novotel as I know they can be much better than this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tubularspaghetti, Thank you for your review. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope to have the pleasure of welcoming you back in the near future. Kind regards Agnello Silveira Front Office Manager

Family - 17/11/2019 TripAdvisor review
« A very pleasant stay »

The usual good standards of cleanliness, comfort and service are all there but with the added bonus of a restaurant serving good food. A rare find at an airport hotel! We enjoyed our brief stay immensely and will certainly return.

Nick Couples - 14/11/2019 Confirmed reviews AccorHotels
« Expensive car parking and hard beds. »

Flooded car park with barricaded off areas. Very expensive car park for guest

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS P., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Anonymous Couples - 14/11/2019 Confirmed reviews AccorHotels
« Suffocating »

Browsing through the website there is no mention of the rooms not having a window for ventilation. The windows provided looked over the inside of the reception area of the hotel. Very unusual and very odd. Definitely won’t be booking a room there any time soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIRAN S., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Neil Business - 14/11/2019 Confirmed reviews AccorHotels
« Neil’s stay »

I got what I expected having stayed at the hotel previously

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL P., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Stefania Business - 12/11/2019 Confirmed reviews AccorHotels
« Short stay - really friendly and professional staff »

Short stay - really friendly and professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEFANIA B., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Peter Solo - 12/11/2019 Confirmed reviews AccorHotels
« Efficient »

I’ve stayed there a lot and it was as good as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER S., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

S D. Couples - 11/11/2019 Confirmed reviews AccorHotels

Easy to find. Good parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEWART D., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Cooper Families - 08/11/2019 Confirmed reviews AccorHotels
« Great stay »

Fast check in (though why staff were placed where they were was a little strange). Quiet room, good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY D., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Timothy E. Business - 07/11/2019 Confirmed reviews AccorHotels
« Good service, Good food, Comfy bed »

Overall very good with quick check-in, attentive colleagues, and nice atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIMOTHY MR E., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

David M. Couples - 06/11/2019 Confirmed reviews AccorHotels
« All was good »

Room good. Staff brilliant. Breakfast good. Service vg

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID 1PM//M., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Alle S. Families - 06/11/2019 Confirmed reviews AccorHotels
« Great weekend stay »

As usual, great clean comfortable rooms, great restaurant and lovely professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALMUDENA 3PM//GONZALEZ s., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Mo Business - 05/11/2019 Confirmed reviews AccorHotels
« The worst in my life »

Absolutely shocking hotel never did I expect to receive such service and experience such unacceptable behaviour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOUBARAK M., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Collin Families - 05/11/2019 Confirmed reviews AccorHotels
« My experience was quite good »

Was great. Staff were very professional and attended to your request very promptly

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLLIN D., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Family - 05/11/2019 TripAdvisor review
« Nothing wow »

Me and my two children stayed at the hotel. The room was very basic and reminded me of decor from the early 90s with cheap chipboard furniture. The breakfast was the best part of the experience, all fresh and love the motto of keeping food waste to a minimum. The pool was very busy and the changing room was so small you could have 2 people use it at a time. Ok trip

Omar Families - 04/11/2019 Confirmed reviews AccorHotels
« we did enjoy the stay thoroughly »

very friendly and helpful staff quick check in, nice rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear OMAR B., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Brian B. Families - 04/11/2019 Confirmed reviews AccorHotels
« Everything we hoped and needed and more! »

The staff were kind, helpful and friendly. I felt they nothing was too much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN B., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Abdul R. Families - 04/11/2019 Confirmed reviews AccorHotels
« Convenient »

Hotel was clean. Good break out areas. The front manager at the desk was very helpful, Despite it being busy. Valued member of the team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDUL R., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Anonymous Families - 04/11/2019 Confirmed reviews AccorHotels
« Great stay »

Room was spacious, had every amenity, was quiet, and meal was great. We would definitely book there in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA K., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Matt W. Business - 03/11/2019 Confirmed reviews AccorHotels
« A bit noisy »

Overall ok, but disorganised check out experience combined with noisy corridors at night meant a lacklustre experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW W., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

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