Hotel - Novotel London Heathrow Airport - M4 Jct 4
Novotel Hotel Novotel Hotel

Novotel London Heathrow Airport - M4 Jct 4 Hotel

4.0/5 2,976 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • LONDON GATWICK (Paying)
    • LONDON HEATHROW (Paying)
    • LONDON STANSTED (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Other sports activities  (Nearby)
    • Billiards/Snooker
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BECHTEL18.18 km / 11.3 mi CORVU1.61 km / 1 mi FUJITSU5.63 km / 3.5 mi GLAXOWELLCOME5 km / 3.13 mi IBM5 km / 3.13 mi MATSUSHITA1.61 km / 1 mi PANASONIC1.61 km / 1 mi SHELL0.1 km / 0.06 mi
BRITISH TELECOM (BT)4.83 km / 3 mi ESSELTE4.83 km / 3 mi GLAXO SMITH KLINE16.09 km / 10 mi HEINZ5 km / 3.13 mi MANPOWER6.11 km / 3.8 mi MERCK PHARMACEUTICALS5.63 km / 3.5 mi SHARPE ELECTRONIC3.22 km / 2 mi WILKINSON5.63 km / 3.5 mi

Congress centre

OLYMPIA29 km / 18.13 mi

Exhibition centre

EARLS COURT29 km / 18.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel London Heathrow Airport - M4 Jct 4 Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BERLIN 23 m2 2 m 16 0 12 8 10
ZURICH 23 m2 2 m 16 0 12 8 10
BELFAST 25 m2 2 m 0 0 8 0 10
LONDON 3 39 m2 2 m 30 12 16 20 21
PARIS 39 m2 3 m 30 18 12 32 21
ELEMENTS PRIVATE DINING 42 m2 2 m 40 18 12 24 21
ZURICH & BERLIN 46 m2 2 m 32 20 16 24 28
LONDON 1 79 m2 2 m 60 20 16 30 35
LONDON 2 -3 79 m2 2 m 60 22 16 30 35
LONDON 4 79 m2 2 m 60 26 20 40 42
LONDON 1-2 118 m2 2 m 80 36 24 40 42
LONDON 3-4 118 m2 2 m 80 36 24 40 49
LONDON 1-2-3 158 m2 2 m 120 58 40 60 60
LONDON 2-3-4 158 m2 2 m 120 58 40 60 60
LONDON SUITE 230 m2 2.7 m 180 75 60 140 120
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 178 rooms

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 11,099 reviews

Our guest reviews for
Novotel London Heathrow Airport - M4 Jct 4

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,976 reviews
Couples - 20/07/2019 TripAdvisor review
« Friendly place to stay »

Stayed here a couple of nights. Needed somewhere we could manage with a wheelchair. Was given a ground floor room which was ideal. Staff were all very helpful and friendly from when we arrived to when we checked out. Didn't experience any noise or disturbance. Would stay again.

Sri Families - 15/07/2019 AccorHotels certified review
« Leisure »

Very pleasant experience, friendly staff Would visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear VARANASI S., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

M R. J. Solo - 15/07/2019 AccorHotels certified review
« Good »

It was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Tony G. Couples - 12/07/2019 AccorHotels certified review
« It did the job »

The staff was ok, the room was very clean but we were very surprised to see cigarette butts by the side of the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HORACE G., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is a shame that there were few small issues if these were prevented you would've had more pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Karin V. Families - 11/07/2019 AccorHotels certified review
« The staff are friendly , helpful and it makes us feel welcome and appreciated . »

My husband and I choose Novotel because it is close to where our son and his family live .The familiarity of the building and good service make us relax and get a good night’s sleep . The rooms are well cleaned and provide for all our needs . We enjoyed a well cooked and served evening meal , the waiter was very attentive and ensured we were happy with the food ordered . Breakfast was equally a pleasure . We appreciated Novotel’s change to a different style of breakfast from the traditional cooked English style . There was a variety of food representing various cultures . There was a great variety on offer with the possibility of having eggs cooked specifically for individual requests .

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARIN V., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Amit M. Solo - 10/07/2019 AccorHotels certified review
« Comfortable airport hotel »

I stayed for one night prior to catching an early flight the next morning . It was a pleasant stay and I enjoyed using the bar and the restaurant. Service was friendly and pleasant throughout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMIT M., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Jennifer Families - 10/07/2019 AccorHotels certified review
« Disappointing, booked because of pool and it was closed. »

We were disappointed because the pool was closed. When reading the reviews this seems to happen a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER M., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Due to unfortunate incident, swimming pool was closed due to health and safety reasons. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Ben R. Families - 10/07/2019 AccorHotels certified review
« Good »

Overall the stay was good, nice room and staff. We did feel ripped off with the dinner though. The high service charge on the already very expensive dinner was not appreciated.. especially seeing the actual restaurant was closed due to a wedding, meaning we sat in the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENJAMIN R., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Sam Business - 10/07/2019 AccorHotels certified review
« It was comfortable and the food was good »

Very Pleasant. I felt that one of the greeting staff could have been more friendly but in general the staff were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL V., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Phil M. Business - 09/07/2019 AccorHotels certified review
« Superb from start to finish »

First class service from entering the building at reception a warm and friendly greeting not just on arrival but every time I entered the hotel The bar staff were excellent and the service and food from them was first class will recommend this hotel to all my work colleagues

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHIL P., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Y. V. K. Families - 08/07/2019 AccorHotels certified review
« It was a great experience. »

We called the Hotel directly for our booking and we advice well on the availability and the rates which made our coming to the hotel very easy and nice. Checking was easy and the staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear V KASINATHER Y., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Sven G. Business - 08/07/2019 AccorHotels certified review
« Allways a pleasure to stay here »

I'm kind of a regular customer and always enjoy staying here in this hotel. Once you get used to the missing reception desk you start to enjoy the open welcoming greeting. The staff down from the cleaning bees ;) up to the management is always friendly and helpfull in case you have a question. The rooms are clean and well sorted. After leaving, I always look forward to come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SVEN G., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Tim Couples - 07/07/2019 AccorHotels certified review
« Familiar helps you relax »

Our Novotel breaks from Buenos Aires, Dakar and Uk have always been welcoming, relaxing and friendly. The pool is a nice touch if you remember your costume! Our quiet room was spacious and the in room facilities were adequate. We liked the flexibility of our need for breakfast. If its not there just ask. A lovely touch. Service was always friendly. Helps you relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIMOTHY W., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Pam Couples - 07/07/2019 AccorHotels certified review
« Great Stay »

Enjoyed our stay here very much. Good location, nice and quiet room. Room clean and comfortable. Staff very friendly and helpful from the moment we arrived to check out, nothing seemed too much trouble. Needed to have room service for evening meals and they arrived within a short time of ordering. They booked a taxi for us which arrived at the exact time and driver was very helpful also. Would definitely stay again if passing that way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAMELA A., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Robyn B. Business - 06/07/2019 AccorHotels certified review
« Great space quiet room slept well »

Great thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBYN B., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Paul L. Families - 06/07/2019 AccorHotels certified review
« Okay family room, but slow check in and disappointing pool experience »

The family room was large, but the bed was on the hard side. The bathroom a bit weird with a small shower and toilet in a separate room with no sink so we had to go to the bathroom to wash our hands. Check in was fairly fast, but still had to wait almost an hours for the kids sofa bed to be made up before we could access the room. Drinks voucher helped a bit. Pool was small and partially occupied by swimming lessons. Changing room was dirty and no lockers worked. Restaurant was served a good dinner. Nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAL L., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Family - 06/07/2019 TripAdvisor review
« Recent stay »

Our room was very spacious and rather quiet. My kids enjoyed the pool. Easy check-in and check-out. The only problem that I encountered was obtaining a shuttle ticket, however the management team was very helpful!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trek34573321280, Thank you for the great review. I am so pleased that you enjoyed your stay with us and that you felt welcome. We are glad to hear that our hotel was suitable to your needs. Your comments have been shared with all team members and I thank you for your praise and kind words. We are glad that you took full advantage of our swimming pool too. I look forward to welcoming you back in the future. Kind regards Agnello Silveira

Ce Business - 03/07/2019 AccorHotels certified review
« Functional »

The room was fine but smelled of curry.... both nights.............. The food and bar wer very expensive.... ok if your travelling through but I was on a course and some of the people could not afford to drink in the bar at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE E., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Mr B. Business - 03/07/2019 AccorHotels certified review
« Busy, Noisy and Needing Refurbishment »

Below the nornal Novotel standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAYNE C., Thank you for taking the time to tell us about your experience at the Novotel London Heathrow Airport - M4 Jct 4. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Whilst we agree that the hotel is in need of face lift which is planned in near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Simon R. Solo - 03/07/2019 AccorHotels certified review
« very good »

Perfect as always. Unpretentious inexpensive hotel, great service from staff, comfortable rooms if slightly worn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON R., We very much appreciate your comments regarding your stay at the Novotel London Heathrow Airport - M4 Jct 4. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnello Silveira I Assistant Front Office Manager I Novotel London Heathrow I J4/M4, Cherry Lane I West Drayton I UB7 9HJ  +4… 431 | H1… I | www.novotel.com

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates