ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 3,389 reviews

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Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone
Fax +31 20 522 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,389 reviews

TripAdvisor Rating  4.0/5  6,797 reviews

🇬🇸 Aussie

Customer review rating 3.0/5

June Friends - Confirmed reviews ALL

Staff very pleasant and obliging. Front tower rooms are more like very cheap backpacker rooms (very, very small) After a request to be moved, we found The back tower more pleasant and much better for twin bed's…disappointed NOT able to use my ALL members card

Dear June, We would like to thank you for this review about your recent experience in our hotel. It is encouraging to know that your membership with ALL – Accor Live Limitless added value to your experience and that the mention of our staff member, Glenneth, reflects the dedication we have to guest satisfaction. However, we regret to hear of your concerns regarding the cleanliness of the hallways. Rest assured, maintaining impeccable standards of cleanliness is a priority for us, and your observation is a reminder to continually assess and elevate our practices. Regarding the towels, we apologize for any discomfort caused and will review our linen quality to ensure it meets our guests' expectations. It's worth noting that for hygiene reasons, we have made a conscious decision not to include toilet brushes in our rooms, with our housekeeping team ensuring a thorough daily cleaning of all facilities. We are also delighted to hear that our location contributed positively to your stay. It is indeed one of the aspects our guests appreciate the most for its convenience and the vibrant surroundings. We hope to welcome you back. Best wishes, Natasa Duricic, Operations Manager

Convenient location, but not great

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Main advantage is it’s close to Amsterdam Centraal. Otherwise it’s like staying in Times Square. I was unable to check in at 2pm (check in time is 3) which is fine except that I think they said this to everyone so there was a huge line at 3. The only place to store bags while you wait to check in is a dirty unsupervised room on one of the higher floors. Payment is due at check in rather than check out (not just a credit card hold, they actually charge you before you stay even on a flexible reservation). Layout of the hotel is extremely confusing. Rooms seemed clean enough but I would probably avoid, especially on a weekend. Stay slightly further out where it is nicer and take the excellent subway into the center city or walk.

Dear Guest, Thank you for taking the time to share your review. We are pleased to hear that you found our location convenient for accessing Amsterdam Centraal, highlighting one of our hotel's strengths. It is indeed our aim to offer a prime location for our guests to explore the city. However, we regret to hear about the challenges you encountered during the check-in process. Our check-in time is designed to ensure that all our guests are accommodated into a fully prepared room for a comfortable stay. We are sorry to hear that the waiting time did not meet your expectations and understand that any delay can be frustrating. Regarding the luggage storage, we offer secure options for our guests' convenience, and we apologize if you found this facility to be unsatisfactory. We take your comments seriously and continuously strive to improve our services. On the note of payment, our policy of processing full payment upon arrival is to ensure a smooth and efficient check-out process. We hope this did not cause too much inconvenience. We understand that the unique layout of our hotel can be unexpected, and we are always on hand to assist with any navigation queries within our premises. Your remarks on room cleanliness have been noted, and we are glad that your room met our hygiene standards. Rest assured, we are committed to providing a pleasant stay for all our guests and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. We look forward to the pleasure of welcoming you back on another occasion. Kind regards, Natasa Duricic, Operations Manager

very well located.

Customer review rating 4.5/5

Maria V. Couples - Confirmed reviews ALL

Received such a warm welcome checking in and we were happy with our room .

Dear Maria, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that our central location was convenient for your visit to Amsterdam and that our team's warm welcome contributed positively to your stay with us. Moreover, it is gratifying to know that you were pleased with the room provided during your time at our hotel. We regret to hear that there were aspects of the breakfast service that did not completely meet your expectations. We take pride in our buffet breakfast offerings and apologize for any inconvenience caused by having to request specific items like chopped fruit, honey, and croissants. We also understand that difficulties with the coffee machine can be a frustrating way to start the morning. Please rest assured that we are looking into improving the accessibility and ease of use of our breakfast amenities. Your patronage and loyalty to the ALL – Accor Live Limitless programme are immensely appreciated, and we are delighted that you would consider recommending it to others. Once again, thank you for your valuable feedback, and we are eager to provide you with a seamless experience on your next visit. We hope to welcome you back. Best wishes, Natasa Duricic, Operations Manager

Well Located Near to Amsterdam Centraal Station

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

An Ideal Location for Touring Amsterdam & a Good Breakfast

Dear Guest, Thank you for sharing your experience. It is delightful to hear that you found our hotel well-located for exploring Amsterdam and that you enjoyed the breakfast provided. Our central location near Amsterdam Centraal Station indeed makes for an ideal base for touring the city. However, we regret to hear that the shape of the room did not meet your expectations. Our design aims to maximize functionality and comfort within urban space constraints, though we understand personal preferences differ. We appreciate your input as it helps us consider future improvements. We are also pleased to learn of your membership in the ALL – Accor Live Limitless loyalty programme and hope that it enhanced your stay with us. Rest assured, we are committed to providing a seamless experience for all our guests. We look forward to welcoming you back soon. Best regards, Natasa Duricic, Operations Manager

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great stay in a well located hotel

Dear Guest, Thanks for taking the time to review your visit to our hotel. It is wonderful to hear that you found our location to be advantageous and that you had a great stay at ibis Amsterdam Centre. We strive to make our guests' experiences seamless and are pleased that this was reflected in your visit. Regarding the amenities in the room, we take note of your suggestion for a kettle. While our top floor rooms do include tea and coffee-making facilities, we will consider your feedback for our other rooms. We apologize for any inconvenience you encountered with email responses and bathroom space. We are constantly looking for ways to improve our guest experience and your comments are invaluable in this process. We also acknowledge your preference for radio channels on TV, and although our Smart TVs offer a wide range of international channels, we will explore additional entertainment options for our guests. We are glad to learn that our commitment to sustainability resonated with you, as reflected in the clear notes provided in the room. We understand that while our cleanliness standards were satisfactory, there is always room for improvement. Please rest assured that we maintain high standards for upkeep and will address any signs of wear to ensure a fresh and welcoming environment for all our guests. The entire team looks forward to welcoming you back. Kindest regards, Natasa Duricic, Operations Manager

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Other web-users rate our hotel

  • 4,040 reviews 9.5/10 Location
  • 4,192 reviews 4.8/10 Room
  • 2,935 reviews 8.2/10 Service
  • 99 reviews 4.8/10 WiFi
  • 2,685 reviews 3/10 Comfort
  • 1,358 reviews 6.2/10 Cleanliness
  • 1,185 reviews 7.2/10 Breakfast
  • 857 reviews 4.3/10 Value

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