Hotel - Novotel Setubal
Novotel Hotel Novotel Hotel

Novotel Setubal Hotel

4.0/5 622 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LISBOA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Outdoor tennis court
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-15:00/ 19:00-23:00
    • Opening hours : Week-end 06:00-15:00/ 19:00-23:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

LISNAVE SHIPYARD8 km / 4.97 mi VOLKSWAGEN - AUTOEUROPA20 km / 12.43 mi
VISTEON8 km / 4.97 mi

Exhibition centre

FREEPORT ALCOCHETE30 km / 18.64 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Setubal Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DOURO 63 m2 3 m 60 22 24 30 40
MINHO 63 m2 3 m 60 22 24 30 40
SADO 63 m2 3 m 60 22 24 30 40
TEJO 63 m2 3 m 60 22 24 30 40
VOUGA 63 m2 3 m 60 22 24 30 40
PORTUGAL 252 m2 3 m 250 80 90 150 150
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Podium
    • Day light
    • Syndicate rooms
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 105 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 30 family rooms
  • 12 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Shower
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 2,966 reviews

Our guest reviews for
Novotel Setubal

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 622 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Helder F. Families - 12/08/2019 AccorHotels review
« Communication »

I stayed already several times in this hotel and a returned once again. Everything went well as usual, just 2 things must be pointed out. 1. Unskilled staff at the front desk, they were nice and friendly but easy to spot their inexperience ; 2. The most annoying one during my stay, without being given any reason, at first morning my room was not clean. I returned to the room after 6pm and despite I saw the housekeeper on the room next door when I left early morning the hotel, my room was not clean. I believe it was a communication issue, because I complaint to the lady in charge of the housekeeping team at the corridor while I was leaving the hotel in the morning l, that the AC was leaking at the floor. That issue was solved promptly, but I guess the maintenance didn't informed the housekeeper about the conclusion of the job so she could clean. Anyway is not pleasant Nad this should be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HELDER F., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Fernando Rodrigues Director / Manager

Mr E. Solo - 29/07/2019 AccorHotels review
« ok »

as usual but it helps great help from Mr David for eg. internet, printer, etc.... and alos Joao Fernandez who in the past was always good but this time very helpfull and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear ETIENNE V., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Robert Business - 29/07/2019 AccorHotels review
« Our home away from home »

We stay at the Novotel Setúbal for extended stays several times each year. We look forward to returning each time because the rooms are clean and comfortable, the food is good and the staff is always friendly, helpful, and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT H., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

T. M. Business - 27/07/2019 AccorHotels review
« Excellent service »

It was a great days with a great service Thanks for all employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear m. T., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Robert Families - 25/07/2019 AccorHotels review
« Great team in setubal »

Had a great time. Staff were great and really helpful. Pool was nice, very good quality time

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT G., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Anonymous Families - 23/07/2019 AccorHotels review
« Nice hotel with a swimming pool »

A nice hotel with swimming pool and great breakfast. Unfortunately a person in reception desk (a male with glasses) was unfriendly and unprofessional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate that you have shared your experience at Novotel Setúbal. We sorry that your experience at the reception did not meet your expectations; i can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Sincerely, Fernando Rodrigues Director / Manager

Anonymous Couples - 22/07/2019 AccorHotels review
« Great stay »

I stay at this hotel every year and was pleasantly surprised to see some refurbishment of the rooms - new flooring and furniture. The beds have greatly improved. Hopefully the bathrooms will be redone next!

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhora Joana S., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Business - 20/07/2019 TripAdvisor review
« Back again »

Have been here several times due to work in this region. The last time I was here was in 2016 and you can see the changes and refurbishments to the entire hotel which have happened in these years. I guess that more will happen soon as the hotel is slowly coming into age. One of the main reasons I come back here are the people that work here - they are all very polite and helpful. The hotel is situated near to a big shopping mall ( 5-7 mins by foot ) where you can find more or less everything. Local attractions are dolphin watching in the bay , wineries -which can be reached by car in 15 - 20 mins. From Lisbon airport it takes approx. 30 mins (low traffic) to get here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to post this review. It’s always a pleasure receive both positive comments and suggestions. I will share your comments with the team so they are aware to continuously improve the quality of our services. We are looking forward to welcoming you again in the near future. Sincerely, Fernando Rodrigues

David H. Business - 19/07/2019 AccorHotels review
« Good experience »

I choose to stay at the Novotel in Setubal as it has good staff and an area where I can sit and relax in the area around the bar / restaurant. This is important when staying for a longer period. The food is also good and means I do not need to go our to find a restaurant each night. In addition having it's own car park is far more convenient than many hotels in the town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID H., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Anthony Solo - 16/07/2019 AccorHotels review
« Very good stay - comfortable hotel, friendly staff »

The hotel is easy to find by car. It is a some way away from the centre and coast, but the distances are not great and it's easy to drive around Setubal and park, otherwise uber/taxi is very cheap indeed. Hotel is comfortable. Room is a standard Novotel room (but no room safe box). Air conditioning worked well, easy to regulate temperature. Alternatively, you can also open the windows. Staff were great: very efficient and very friendly. Provided a map and explanations/recommendations about Setubal. Bar area is ok, good choice of drinks and sport on TV is you want. Outside area, too, for a drink. Swimming pool was good - towels, sunbeds and an OK size pool. I did not eat in the hotel, so cannot comment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY P., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

John S. Couples - 06/07/2019 AccorHotels review
« So good we return every year »

From the moment we arrive and have such a friendly but efficient reception from the excellent staff to the time we leave everything is so good. We were impressed this year with the renovations to the rooms which were so clean and modern. The breakfast was as good as it has ever been. What more can one say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Ricardo Couples - 04/07/2019 AccorHotels review
« Very good and comfortable hotel »

The hotel is very good. My room was large with a double bed and an additional couch. There was a kettle and a small fridge with tea and coffee to be prepared. The fitness room is open 24/7 with good equipment. The only unfavorable point is that it is not easy to walk to the city center. But driving it took only few minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICARDO S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Daniel B. Solo - 26/06/2019 AccorHotels review
« Nice, Clean, Quiet Hotel, but not very near anything, probably aimed more at business. »

The hotel is very clean, quiet, and a pleasant environment, although I didn't use all the facilities so I can't comment on everything, there seemed to be plenty available. But this is probably more a business hotel if you have a car, as it is not very close to town (a good 30min + walk). My disappointment was the restaurant, the service was extremely slow, and I mean very slow, sitting there an hour or more just to have a pizza, and 15 mins just to get a drink. On both occasions, tables were just not cleared when people left, which resulted in some customers having to sit at tall working desks or comfy sofas with small low down tables. It just seemed as though there was not enough staff. For this reason I left no tip on both nights. I was sat there over an hour and a half one evening, and I decided not to get a desert purely for the time I knew it would take to serve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL B., Thank you for taking the time to tell us about your experience at the Novotel Setubal restaurant. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Peter M. M. Couples - 21/06/2019 AccorHotels review
« It was a pleasent stay. »

We had no problems.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor M., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Luis D. J. Couples - 03/06/2019 AccorHotels review
« Comfort and quality »

All our vacations in Setubal we chose Novotel because of the quality service and comfort this hotel give to us.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor luis DE J., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

David P. Families - 02/06/2019 AccorHotels review
« Great stop over on way to Algarve close to Lisbon with easy access »

Room fine, if a little dated, restaurant good and reasonable selection and price. Staff very friendly. Would use again

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID P., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Miri Families - 24/05/2019 AccorHotels review
« Great staff makes a great stay »

The front desk staff were fantastic - David, Rodriges, Ana. Joao. Every problem, every question got answered. Got good advises & recommendations from David. The room was specious & the bed was comfortable. loved that there is a separate space for the luggage & cloth. The pool was fantastic the kids loved it. Very serene area, easy to relax in. Breakfast can be improved. More vegan option will be appreciated. I asked & received every morning for sliced tomato. Christina is wonderful, very friendly & gives a homey feeling. Of course, I should mention Andrei who was very attentive & kind. The only downside was the renovations taking place on our floor, it was horrible, lots of dirt & noise & smell of fresh paint (some people love it, I don't). One day I returned tired & wanted to get some rest & I couldn't because of the noise. It seems that front desk staff really cared about my complaint but there was nothing they could do. Other then the renovations, all was really great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIRI L., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

D Families - 06/05/2019 AccorHotels review
« Great short break, excellent service, slightly dated facilities »

Really enjoyed our stay at Novotel Setubal. The staff were very friendly and accommodating, breakfast was wonderful, loved the grounds and the children's area just perfect for families. The grounds and rooms are slightly dated and could really do with updating. Quite a bit of rubbish around the grounds and a pity that the herb garden is no longer maintained. We saw opportunities for tennis and basketball but no volleyball or football as indicated. Many of the pool chairs were broken. It was unpleasant to have the smoking area and so many people smoking at the entrance to the hotel. We did thoroughly enjoy our stay and the staff were very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dina L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Felix R. Couples - 06/05/2019 AccorHotels review
« Excellent »

Great hotel, satisfied with everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FELIX R., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Alexandra Families - 05/05/2019 AccorHotels review
« Very Good »

Very nice staff and place to stay. It was my second time at this Hotel. Just a note: why don't change the bathroom for a cabin?

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARLA N., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

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