Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

4.0/5 1,842 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Companies and event centres nearby

Company

AUSTRALIAN CUSTOMS0.32 km / 0.2 mi
BP0.32 km / 0.2 mi

Congress centre

MELB CONVENTION CNT2.01 km / 1.25 mi

Exhibition centre

MELB EXHIBITION CTR2.01 km / 1.25 mi

Your meetings and events

From small boardroom meetings and seminars to large conferences for up to 300 delegates, the excellent event facilities at ibis Melbourne make this hotel the ideal choice for events in Melbourne. The hotel features three flexible conference rooms, each with a variety of layout configurations available, including theatre style, U-shape, boardroom, classroom and banquet style. Each room varies in size, with the smallest accommodating up to 40 guests and the largest accommodating up to 300 guests. As the largest event space, The Victoria Room features plenty of natural light and a private pre-function space. Guests organising an event at the hotel can choose from a range of day delegate packages, each of which can be tailored to suit individual needs.

ibis Melbourne - Hotel & Apartments Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ELIZABETH ROOM 64 m2 2.8 m 40 16 18 18 20
SWANSTON ROOM 129 m2 2.8 m 60 20 26 36 40
VICTORIA ROOM 371 m2 2.8 m 300 45 60 100 220
    • Meeting room
    • WIFI access
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Stylish and comfortable, guest rooms and apartments at ibis Melbourne Hotel and Apartments provide the perfect place to retire to. Each room is tastefully appointed, modern, and includes an ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,399 reviews

Our guest reviews for ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,842 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tayla Families - 12/10/2018 AccorHotels certified review
« Great, affordable stay! »

We had a great experience in your hotel. I personally have used several hotels before and yours was by far the best (and cheapest!). The only fault I could say is that the fridge didn't work. Other than that, everything was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chloe L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Richard O. Couples - 12/10/2018 AccorHotels certified review

Suited our needs and requirements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard O., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Solo - 12/10/2018 AccorHotels certified review
« It was a pleasant stay, thanks »

Every thing was at it should be and the staff were very helpful and friendly. I have recommended the Ibis to some of my friends. And would come and stay again if I come to Melbourne again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Assina W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Rodney S. Couples - 12/10/2018 AccorHotels certified review
« Good stay »

Was good thanks, we must give a BIG THANKS to Ben who as always makes our stay better. The others who work there could learn a thing of 2 from him about customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Couples - 12/10/2018 AccorHotels certified review
« Basic and clean »

No frills but everything supplied as required and asked for. Very friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet Elizabeth W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

M Families - 12/10/2018 AccorHotels certified review
« Great Location »

The hotel is central to everything, about 120 meters from the free tram and 150 meters from Queen Victoria Market. Breakfast is good selection, only downside is our room doesn't have proper exhaust and airconditioner is a bit hard to control but overall it is a good hotel especially for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Merle S. Friends - 11/10/2018 AccorHotels certified review
« This was a very pleasant experience, pleasant helpful staff and in a convenient position. »

Our room was serviced daily. The staff were always pleasant and helpful on the front desk. Our wake up call came on time. The restaurant menu was not so adventurous, but the staff always pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Merle S., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Decwel Business - 11/10/2018 AccorHotels certified review
« The bed is too soft »

The staff were all helpful and service was excellent. I appreciate it. The Bed is just to soft and i couldn't get a good sleep. Do consider have a firm and yet soft bed . My team of students came and didn't get a good night sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Decwel C., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

P. N. T. T. Families - 11/10/2018 AccorHotels certified review
« wait »

We had to wait the room when my niece arrived. There were maybe no link between 2 shifts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Thy Nguyen P., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Stephen F. Couples - 11/10/2018 AccorHotels certified review
« Great location and friendly staff »

The hotel is in a convenient location and we were on the 11th floor in an apartment, which was very comfortable and had all we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Anonymous Families - 10/10/2018 AccorHotels certified review
« Pretty good for a budget hotel »

Nice clean rooms, nice food. Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine E., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The ibis Melbourne Hotel and Apartments team e h1…

Michelle Families - 10/10/2018 AccorHotels certified review
« More attention to detail, but when sorted a very comfy stay :) »

Staff need to focus more on the detail, king wasnt split into singles and I asked 3 times in 1 day and at 8.15pm the room still wasnt done the way i asked so we had to wiat until the next day for this to be corrected. i couldnt get on WIFI the first night, plus we had no water as promised. The next night everything was perfect, we even had a little gitft to say sorry but just a shame everything wasnt right the fist night. Breakfast could be better too. Room 1120 was very comfortable, quiet and clean. Motel had great access to Vic Market and is the start of the Free City Tram area, so excellent for shopping

Cestypm Couples - 10/10/2018 AccorHotels certified review
« Chatting reception staff »

Could be nice if reception staff is talking to you but if there is large discussions about personnal matters of all guests in line before you and you should wait for checking out 20 minutes it´s absolutely crazy !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Jason Business - 10/10/2018 AccorHotels certified review
« Very disapointing »

Very disappointing No local facility information in room Bedding was terrible Floors sticky and dirty Fridge Dirty WAY OVER PRICED for the simplictic facilities Shower cold after 2 minutes entry from carpark with lauggage was shocking and hard for elderly and young people was told I would be charged for the parking which was advertised as free when I booked NEVER STAY THERE AGAIN!!!!!!!!!! paid less than half the $295 per night at other places which were clean and offered more services and local restuaraunt, site seeing and other facility advice.

Dale M. Business - 09/10/2018 AccorHotels certified review
« Nice place close to city »

Ease of check in and out Close to everything

Ahmad O. Couples - 09/10/2018 AccorHotels certified review
« 5 nights stay at Ibis Melbourne hotel & apartments »

The hotel location is very convenient for Victoria Market and Chinatown. We were allocated a one bedroom apartment on the 3rd floor. The room was very clean and comfortable but had NO view. Looking out of the windows, all we can see is the wall of the adjacent building☹️. The bed linen and pillow cases were not changed for the whole of our 5 night stay . We were also given milk (for tea/coffee) that had expired (use by 3 SEP 2018)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmad O., Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel And Apartments. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Should you wish to share further details of how we could have improved your experience, please do not hesitate to contact me directly on h1… We appreciate your sharing your experience and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

Peter J. Couples - 09/10/2018 AccorHotels certified review
« Clean and comfortable, good breakfast selection. »

Overall it was a pleasant stay. The room was plain but clean and comfortable. The hotel staff helpful. One negative was the hot water in the shower was difficult to adjust.

Anna S. Friends - 09/10/2018 AccorHotels certified review
« A long weekend away »

I couldn't have been happier. The service was amazing!!

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Staff friendly and helpful »

General cleaning on the premises could be improved - however the room clean. Had to ask for more toilet paper as it was not replenished. When extra items were asked for they arrived in good time. Reception staff friendly and helpful

Metta Families - 08/10/2018 AccorHotels certified review

Great room, great service, friendly staff, best price at best location.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates