Hotel - ibis Melbourne - Hotel & Apartments
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Melbourne - Hotel & Apartments Hotel

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4.0/5 1,797 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
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Hotel location

Companies and event centres nearby

Company

AUSTRALIAN CUSTOMS0.32 km / 0.2 mi
BP0.32 km / 0.2 mi

Congress centre

MELB CONVENTION CNT2.01 km / 1.25 mi

Exhibition centre

MELB EXHIBITION CTR2.01 km / 1.25 mi

Your meetings and events

From small boardroom meetings and seminars to large conferences for up to 300 delegates, the excellent event facilities at ibis Melbourne make this hotel the ideal choice for events in Melbourne. The hotel features three flexible conference rooms, each with a variety of layout configurations available, including theatre style, U-shape, boardroom, classroom and banquet style. Each room varies in size, with the smallest accommodating up to 40 guests and the largest accommodating up to 300 guests. As the largest event space, The Victoria Room features plenty of natural light and a private pre-function space. Guests organising an event at the hotel can choose from a range of day delegate packages, each of which can be tailored to suit individual needs.

ibis Melbourne - Hotel & Apartments Meeting Room 5 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ELIZABETH ROOM 64 m2 2.8 m 40 16 18 18 20
SWANSTON ROOM 129 m2 2.8 m 60 20 26 36 40
VICTORIA ROOM 371 m2 2.8 m 300 45 60 100 220
    • Meeting room
    • WiFi access
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Combining stylish comfort with an added touch of luxury, guest rooms and apartments at ibis Melbourne provide the perfect place to retire to. Each room is tastefully appointed and modern, and includes the new ibis Sweet Bed, an LCD TV, an iPod docking station, and basics such as tea and coffee making facilities, iron, hair dryer, safe and fridge. This Melbourne hotel also features spacious one and two bedroom apartments, complete with kitchenettes and separate lounge areas for guests who need more space.

  • 250 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Bathtub
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 6,683 reviews

Our guest reviews for ibis Melbourne - Hotel & Apartments

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,797 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Mr Couples - 18/06/2018
« Below average rooms. »

Below average rooms, they left old and used. Tried double charging on multiple occasions. Staff is very nice though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean, Thank you for taking the time to tell us about your experience at the ibis Melbourne Hotel & Apartments. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Ursula J. Business - 18/06/2018
« Comfortable, clean and convenient »

The room was comfortable, clean and conveniently located 40 metres from the facility I needed to attend the next day. The room was extremely quiet. I couldn't hear any noise from other rooms. The restaurant downstairs was also convenient with lovely food. Overall a lovely stay for work purposes. Staff were friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ursula, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Reading your detailed and positive review was absolutely delightful. I will ensure that it gets past on to all of our staff. It will serve them as an encouragement to continue down the right path. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Anonymous Solo - 18/06/2018
« A satisfying experience »

Quality client service well done

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne, Service is what we want to be known for. Thank you so much for your kind words. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Anonymous Business - 17/06/2018
« All good »

Pleasent, friendly, helpful staff, great food (good value), fridge far to small, no basic cutlery, crockery (that particular aspect was very disappointing - otherwise great).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Do not hesitate to let us know when you book that you prefer a larger fridge. We can definitely accommodate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Cody Families - 16/06/2018
« Great »

It was good. Definitely would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cody Laurence Q., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Edward R. Couples - 16/06/2018
« good »

Good. Everything was as expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward R., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Hayley Families - 16/06/2018
« Friendly staff, great location »

Staff were friendly and helpful nothing too much drama. Rooms were clean and tidy and great size

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hayley m., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed we are fortunate to have such a central location close to all the best Melbourne has to offer - shopping, restaurants and attractions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Roy A. Couples - 15/06/2018
« It was as good as ever »

Always stay here when in Melbourne it is convenient for what I need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy A., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Bek Couples - 15/06/2018
« Love staying at the IBIS »

Our experience was awesome very friendly staff, awesome Continental breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca F., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Rose Business - 15/06/2018
« Serving its prurpose »

All good Shower rose a bit short for me Had to wait a while to receive my meal that i had been informed was ready - only one staff on Clean , tidy, friendly staff Location suited my needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemary W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your comments regarding the wait time in the Restaurant & Reception EFTPOS facilities and apologise for any inconvenience caused. Thank you again for sharing your experience, and we look forward to seeing you again soon. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
David M. Couples - 15/06/2018
« Friendly Staff »

Nice welcome easy to confirm booking and move to room. The room was very clean and spacious and had all we needed for a comfortablie stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. Thank you for letting me know about the service provided by the team during your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Annabelle Gibney Operations Manager ibis Melbourne Hotel and Apartments e h1…

TripAdvisor review
Solo travel - 15/06/2018
« Comfortable Hotel in Good Location »

Good comfortable hotel in good location. Room was great and well maintained. It contained all that was needed for a good stay. Hotel facilities were good. Good breakfast each morning. Staff were friendly and helpful. Hotel was located close to major attractions and also easily accessible by public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon B, Thank you for the great review. We are so pleased to have made a positive impression on you! We are fortunate to have such guest-focused team who are focused on offering a high-quality experience at an exceptional value. It’s delighting to know when we have hit the mark. We love to make our guests happy, and we hope to have another opportunity to welcome you as our guest. Kind Regards, The Ibis Team

TripAdvisor review
Family - 15/06/2018
« Great location »

Great location friendly staff... have stayed here numerous times... hallways need an upgrade and Buffett breakfast is neutral but service was fabulous and prompt when requesting assistance and maintenance of our fridge

AccorHotels certified review
Leesa R. Families - 14/06/2018
« Very good and pleasant »

This is the 3rd time I’ve stayed and my experience always has been pleasant and the front reception staff very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leesa R., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Lc Families - 14/06/2018
« Staff is friendly and helpful »

The Hotel is near amenity to a lot of places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lian Chye L., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Trish W. Couples - 14/06/2018
« Great as usual »

Have been staying there every year for some years now because it is just great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Neil Families - 14/06/2018
« Good functional accomodation in ideal location »

Room simple but comfortable. Staff helpful. Kitchen rudimentary but staff provided utensils on request. Desk staff courteous. Good breakfast deal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil M., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Brian Couples - 14/06/2018
« Weekend Fotball »

A most enjoyable weekend. Location and services first class, All staff friendly and polite. Restaurant for breakfast and dinner was excellent, both food and service wise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian W., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is great to hear that you enjoyed all aspects of your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Kylie Families - 14/06/2018
« easy check in and check out »

great, staff catered to our needs. loved the easy check out. Room was way too hot with no personal controls.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kylie O., We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel & Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our housekeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team ibis Melbourne Hotel and Apartments e h1…

AccorHotels certified review
Glenn Friends - 14/06/2018
« Disorganised »

I have already sent an email to Simon McGrath regarding my experience.

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