Hotel - Hotel Mercure Wien City
Mercure Hotel Mercure Hotel

Hotel Mercure Wien City

4.0/5 1,273 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Boat excursions
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/23:00
    • Opening hours : Week-end 06:30/23:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALCATEL2 km / 1.24 mi OPEC0.2 km / 0.12 mi SIEMENS AUSTRIA0.8 km / 0.5 mi
IBM AUSTRIA0.2 km / 0.12 mi RAIFFEISEN AUSTRIA0.1 km / 0.06 mi

Congress centre

AUSTRIA CTR VIENNA3 km / 1.86 mi

Exhibition centre

VIENNA2 km / 1.25 mi

Your meetings and events

Do you need a meeting room, car park and Internet access? Then the Mercure Wien City hotel is the right hotel for you! It is located in the heart of Vienna but can still be easily accessed by car.We offer individual and professional advice to ensure that your event at our hotel on Hollandstrasse is a success.Take advantage of our newly renovated meeting room and enjoy coffee breaks with delicious snacks!

Hotel Mercure Wien City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
WIEN 115 m2 4 m 70 30 30 50 0
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Office
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Something to suit every taste. Choose between our comfortable Standard Rooms, modern Superior Rooms and luxuriously appointed Privilege Rooms.

  • 123 rooms
  • 100% non-smoking hotel
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,425 reviews

Our guest reviews for
Hotel Mercure Wien City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,273 reviews
Couples - 14/09/2019 TripAdvisor review
« Good times in Vienna »

Great location. You can walk to everywhere. Clean rooms. All around, a good place to stay. We did not have the breakfast at the hotel, but there is a small local market just down the street on same side of canal as the hotel. Two funky spots to eat - cash only, but there is an ATM on the way. If I return to Vienna, would definitely stay at same hotel. We unexpectedly took the #1, that was going out of town, so was not covered by our daily pass, but ended in a small town - last station was called Josefplatz. Well worth the trip. 'Train' runs every 30 minutes. Best part of our time in Vienna.

Anonymous Business - 09/09/2019 AccorHotels review
« perfect stay »

Great located in the center of the city. Friendly staff, good service and wonderful overall experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduard, thank you very much for your nice words about your last stay with us and for sharing your impressions! I am happy to read that you had such a great time in Vienna and it would be my pleasure to having you back soon as a guest, Alexander Mitgutsch Resident Manager

Mel Families - 09/09/2019 AccorHotels review

The hotel location is good. the room aircon is not good as we have to request for fan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mel, thank you very much for staying with us and for the rating of your last stay! I am verry sorry that the room temperature did not meet your expectaions and I hope you will give us the opportunity to fully convince you at your next stay soon, Alexander Mitgutsch Resident Manager

Bart Families - 30/08/2019 AccorHotels review

Very nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bart, thank you very much for staying with us and for the full-score rating and your comment! I am happy to see that you had a great stay and it would be my pleasure to have you back as our guest soon, Alexander Mitgutsch Resident Manager

Will Solo - 29/08/2019 AccorHotels review
« nice and centrally located hotel »

The hotel was situated close to the center (a 15 minute walk). The room was large and check-in was pleasant. Staff were generally friendly and spoke excellent English. The floor and furniture in the room were not as clean as you would expect, but that is what you get on a light carpet where dust easily settles. Also, the furniture in the room was mostly red and you can see dust more clearly than on a lighter color. The Wi-Fi signal was dependable, but every day you would have to log in again. A great bed and good shower. Overall for the rate paid, this hotel had a good price quality ratio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Will, thank you very much for your time to rate your stay and for sharing your impressions in your comments! For your next stay I can also recommend to check our different rooms types as they are equipped with different designs and it would be my pleasure to have you as our guest back again, Alexander Mitgutsch Resident Manager

Deepinder Families - 27/08/2019 AccorHotels review
« Good experience »

Rooms were clean and so were the bed linens. Front desk staff was responsive. Restaurant staff services and responses were outstanding. Responsive and respectful staff enhances guest comfort and create a differentiation vis-à-vis other hotel properties.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deepinder, thank you very much for staying with us and for your time to write about your impressions! A special thank you for the praise about our staff members and we are already looking forward to welcoming you soon again, Alexander Mitgutsch Resident Manager

Omega Families - 13/08/2019 AccorHotels review
« Good stay :) »

Good stay, possibility to extend, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear OmeGa, thank you very much for the good rating of your last stay and for your time to write some comments too. It would be my pleasure to get the possibility of welcoming you soon again, Alexander Mitgutsch Resident Manager

Ksenia B. Solo - 12/08/2019 AccorHotels review
« The hotel where I return again and again »

It was extremely excellent - as always: friendly professional staff, cleanness of the rooms, excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ksenia, thank you so much for your stay and for your time to rate us & for sharing your impressions! It is my pleasure to read that you feel totally welcomed and comofortable every time you are staying with us! Looking forward to welcoming you soon again, Alexander Mitgutsch Resident Manager

800gabrieln Family - 11/08/2019 TripAdvisor review
« Very nice and well located hotel »

The location is close to the very center of the city. Good parking is available. The room was well equipped, clean and quiet. The people in the reception were efficient and friendly. I would be glad to come here again.

Js Couples - 07/08/2019 AccorHotels review
« Great location with parking and a friendly staff. »

We had a few days in Vienna and wanted to stay near the city center. This Mercure hotel was affordable, clean with a friendly staff. It also had a garage, which helped a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.S., thank you very much for the good rating and for your nice comments regarding you last stay. I am happy to read that you felt welcomed and that you enjoyed your time in Vienna. Looking forward to welcoming you soon again, Alexander Mitgutsch Resident Manager

Graeme L Friends getaway - 01/08/2019 TripAdvisor review
« WELL WORTH A VISIT »

First time visit to Vienna , what can I say it was fabulous city , very friendly welcoming , clean city and also not an expensive city , plenty to do and see and take in , and also a must take twin city boat trip from Vienna to Brastlivia Slovakia

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme, thank you very much for the perfect rating! I am happy that you had a great time in Vienna (&Bratislava) and it would be my pleasure to welcome you soon again. Best regards, Alexander Mitgutsch Resident Manager

Arindam Families - 31/07/2019 AccorHotels review
« Excellent Service »

The Staff were very helpful and friendly and they provided us with relevant Informations. Room was very well maintained and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arindam, thank you very much for staying with us and for your time to rate your last visit of the Mercure Wien City. It is my pleasure to read that you enjoyed your room and that you felt welcomed by our staff! Looking forward to welcoming you soon again, Alexander Mitgutsch Resident Manager

Sarit N. Families - 26/07/2019 AccorHotels review

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarit, thank you very much for your time to rate your last stay and for all the comments! It great to see that you had a good time with us and of course we will consider changing our breakfast offer as well to meet also your vegetarian expectations at your next stay. Looking forward to welcoming you soon again, Alexander Mitgutsch Resident Manager

Anonymous Business - 20/07/2019 AccorHotels review
« Disappointed »

I was expecting much better hotel considering the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear Przemyslaw, thank you for taking the time to tell us about your experience at the Hotel Mercure Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate the sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. sincerely, Alexander Mitgutsch Resident Manager

h_mFRA Couples - 20/07/2019 TripAdvisor review
« Nice and cosy »

Had a nice stay in Mercure Wien City. We felt welcome and enjoyed our stay, had nothing to complain about except maybe the location, but the hotel in itself is fine. Still feel that Mercure has lost some of its lustre a bit over the years though. Had the opportunity to stay in one of the staff-designed rooms, and even though it wasn't quite our taste we thought it was a great concept that should develop in other establishments.

Attila Friends - 16/07/2019 AccorHotels review
« Nice »

The hotel is nice and the receptionist is very helpful at night and in the morning as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Attila, thank you for your time to rate us and your last stay in Vienna! It is my pleasure to see that you absolutely enjoyed your stay and I am looking forward to welcoming you soon again, Alexander Mitgutsch Resident Manager

Douglas Couples - 10/07/2019 AccorHotels review
« Great Service! »

Everything was excellent, as usual!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas, thank you very much for the perfect rating of your last stay! I am looking forward to welcoming you very soon again, Alexander Mitgutsch Resident Manager

Wolfgang L. Business - 09/07/2019 AccorHotels review
« Business hotel in the heard of Vienna »

Price was ok, due to the near to he 1st district of Vienna, room was clean and friedly, this time they forgot my accor members benefits (no water in the room, no welcome mail). Only thing which has changed to negative - the former director allowed loading your hybrid or electric car in their parking garage. The actual manager doesn't allow that. So business people with such cars have to choose another hotel. As i drive such a car, i have to leave too ...

Family - 09/07/2019 TripAdvisor review
« Nice hotel close too downtown. »

A good choice to stay near the city center. A decent hotel with decent rooms for business or for leisure. If you travel by care, the underground garage is a great help and the price is not exaggerreted.

Joanne Couples - 07/07/2019 AccorHotels review

Nice place, quiet room, good location. Great breakfast. Bit expensive but maybe this is the case for Vienna.

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