Hotel - Sofitel Shanghai Hyland
Sofitel Hotel Sofitel Hotel

Sofitel Shanghai Hyland Hotel

4.0/5 1,719 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BANKS-IN PUDONG3 km / 1.86 mi

Congress centre

INT'L NEW EXPO CTR16 km / 9.94 mi SHANGHAI CONVENTION3 km / 1.88 mi

Exhibition centre

SHANGHAI MART8 km / 4 mi

Your meetings and events

Magnifique events unfold with the passion and dedication of Sofitels MagnifiqueMeeting Planners high-tech capabilities and impressive meeting venues that weave together Chinese traditions and contemporary French hospitality in the heart of the city.Shanghai meetings and events find a home in 624 sqm of function spaces including a pillarless Grand Ballroom 6 meeting rooms and an outdoor terrace perfect for cocktail receptions.Events enjoy an inspirational ambiance state-of-the-art audiovisual equipment and high-speed wireless and wired internet access. Guests take pleasure in the hotels elegant accommodation gracious service and central Shanghai at their doorstep.

Sofitel Shanghai Hyland Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
IMPERIAL ROOM 60 m2 3 m 50 24 25 30 36
JULIENAS ROOM A 70 m2 2 m 50 30 34 35 36
JULIENAS ROOM B 70 m2 2 m 50 30 34 35 36
JULIENAS ROOM A + B 140 m2 2 m 140 60 64 90 120
MAJESTIC BALLROOM A 144 m2 3 m 140 60 64 90 108
MAJESTIC BALLROOM B 256 m2 3 m 250 80 90 140 192
MAJESTIC BALLROOM A + B 400 m2 3 m 440 120 140 240 324
    • Screen
    • Auditorium
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Overhead projector
    • High speed transmission line
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator
    • Catering available
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 383 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 4,516 reviews

Our guest reviews for
Sofitel Shanghai Hyland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,719 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Pj Business - 16/07/2019 AccorHotels certified review
« Quiet, clean and an easy location! »

The hotel is on the most busy street in the world, but once inside you do not notice this at all. The hotel is decorated nicely and the rooms are perfect. Though not too big, I had enough room for my luggage and space to walk around. The shower with a window overlooking the room and thus granting you the view from outside at the same time is a nice addition. Though this might be a bit uncomfortable if staying with friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter-Jan S., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Luke P. Business - 16/07/2019 AccorHotels certified review
« Comfortable Hotel with great customer service »

Thought the room was well appointed and comfortable, the restaurant had a good selection and the staff were very attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke P., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Ck C. Couples - 16/07/2019 AccorHotels certified review
« Excellent location »

Excellent location n good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Kit Carl C., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

V-da Business - 15/07/2019 AccorHotels certified review
« Extremely attentive service »

The strong point was the staff who did everything to accommodate my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martynas P., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Vivien S. Families - 13/07/2019 AccorHotels certified review
« Great and feel welcome »

Clean, quiet and comfort room. Staff has a good english conversation and it was very helpfull for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivien S., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

John Q. Solo - 13/07/2019 AccorHotels certified review
« Very comfortable. »

Great location, friendly staff a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John Q., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Vincent O. Business - 12/07/2019 AccorHotels certified review
« Pleasant stay. Welcoming and helpful staff. »

Enjoyed my stay. Checked in early and was given a nice room with a great view. Would love to return again. Location is excellent too. Right in the centre of Nanjing East Road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seow Chiang Vincent O., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Gary S. Couples - 12/07/2019 AccorHotels certified review
« Great location and good service »

Was really a pleasure . We never did get our champaign on arrival but the service and quick check in by Janet was fantastic . The breakfasts were very good with more than enough to choose from and Lin was a great hostess and always there to help . The fitness center is above average clean and really well run . Sauna and steam room really nice All in all a very comfortable and enjoyable stay . Did pay deposit with our debit card and therefore now have to wait for the refund . I am sure the admin will see to this given the service to date . Thank you Sofitel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary michale S., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

KUDU0070 Couples - 12/07/2019 TripAdvisor review
« Perfect location »

From the check innto check out everything was great . Missed our welcome drink ( champaigne )but service from Janet at reception wonderful . Breakfasts had lots if choice and very good . Lin was outstanding . Great place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear KUDU0070, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Janet and Lin. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that you missed out on your welcome drink, please accept our sincere apologies for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Chrisb Business - 09/07/2019 AccorHotels certified review
« Perfect if you’ve stayed there once before »

Pleasant hotel, in great location in Shanghai. No complaints except for its slightly complex layout making it tricky for first time guests. My next stay will no doubt be perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher Mark B., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Lance D. Business - 08/07/2019 AccorHotels certified review
« Last Night in China »

Travelling with an engineering colleague from Haiti, we spent our last night in Shanghai so we could take in some of the Friday nights sights of the city. Very good decision, as the city was spectacular and the hotel choice a good one, being so near the center of it all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lance D., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Butch F. Business - 06/07/2019 AccorHotels certified review
« Great location, excellent value »

Staff was very helpful and professional. Location was very ideal for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Celerino F., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback especially about our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

G. T. C. Solo - 04/07/2019 AccorHotels certified review
« Good Location »

Great accessibility. Hotel was situated not far from the famous Bund with several mega shopping Malls in the area. Suite room was nice and big however was disappointed to find items in mini bar and fridge are non-complimentary unlike other Hotels’ Suites that I had stayed before. Lounge breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teck C. G., Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are looking into your feedback and see if there is a need to implement them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Stephanie Business - 03/07/2019 AccorHotels certified review
« Very good hotel »

Very pleasant experience; the hotel is very close to the city and very accessible. Very thought of services in room. Very good in-room dining service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie A., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Diana L. Solo - 03/07/2019 AccorHotels certified review
« Always feel comfortable and welcoming »

Nice room, good location and friendly service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana L., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

John Business - 03/07/2019 AccorHotels certified review
« Great hotel, central location and lovely staff »

My stay at the Sofitel Hyland was excellent, as it always is. The staff and welcoming, friendly and attentive. Rooms are clean and comfortable and the food is terrific l.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Gerald F. Couples - 01/07/2019 AccorHotels certified review
« Wecome Comfortable Stay »

We had a club room on the 28th floor which was comfortable and well appointed. Everything worked well and we particularly enjoyed the club facilities on the 30th floor with an excellent breakfast made to order and evening snacks and drinks. The check-in and check-out were seamless and all of the staff very good. Overall, a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald David F., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback especially about our club floor. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Dasque Solo - 30/06/2019 AccorHotels certified review
« Tasteless stay in a great location »

Great outdated facility Easy and convenient check in and out Poor lounge experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean Marc D., Thank you for taking the time to tell us about your experience at the Sofitel Shanghai Hyland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Could you please provide us with additional information on your club lounge experience? This will assist us in improving our services and train our staff to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Snoc Business - 30/06/2019 AccorHotels certified review
« Strategic location, good accomodations »

Check in and check out were very efficient. Concierge staff was also helpful. Very comfort to ask them for find a taxi or store luggage. Room was clean. Room service do very good job on cleaning and afternoon room make up. I have bought a breakfast for one day during 3 days stayed. Breakfast quality was very poor for Sofitel level even they were fail to make a good omelette. Noodle was also poor taste. Choice of food were very limited. I only enjoy on bread and cake section. Overall I will be back to this hotelnin the future since they have strategic location in the heart of nanjing pedestrian road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sonny y., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. i have forwarded your comments about the breakfast to our Director of Culinary. He in turn will review the comments with his team for action and training. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

Simon S. Couples - 30/06/2019 AccorHotels certified review
« brilliant service, location and care from start to finish »

we enjoyed our two night stay and would highly recommend your property to anyone wanting to stay in Shanghai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon s., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Krause General Manager Sofitel Shanghai Hyland

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