Hotel - Novotel Ambassador Seoul Gangnam
Novotel Hotel Novotel Hotel

Novotel Ambassador Seoul Gangnam Hotel

4.5/5 1,844 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Sauna (Paying)
    • Solarium
  • Children's Club for 3 to 6 years
  • Golf practice facilities

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

COEX (CONVENTION & EXHIBITION)3 km / 1.88 mi

Exhibition centre

COEX3.5 km / 2.17 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.

Novotel Ambassador Seoul Gangnam Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARD ROOM 10 m2 2 m 0 0 16 0 0
BORDEAUX A 57 m2 2 m 30 15 18 18 20
BORDEAUX B 57 m2 2 m 30 15 18 18 20
NORMANDIE 76 m2 3 m 40 22 24 30 30
ALSACE 92 m2 3 m 50 24 30 36 40
PROVENCE 92 m2 3 m 50 24 30 36 40
PROVENCE & ALSACE 185 m2 3 m 130 34 70 84 80
BORDEAUX C 200 m2 2 m 120 42 56 80 80
CHAMPAGNE A 248 m2 4 m 180 65 50 140 130
CHAMPAGNE B 248 m2 4 m 180 65 60 140 130
BORDEAUX 314 m2 2 m 70 70 56 120 140
CHAMPAGNE A & B 495 m2 4 m 400 153 120 280 300
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 332 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Pay per view channel(s)
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 4,306 reviews

Our guest reviews for
Novotel Ambassador Seoul Gangnam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,844 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Business - 09/10/2019 AccorHotels review
« Good »

Good, I’m satisfied.

Robert W. Business - 08/10/2019 AccorHotels review
« Super Stay in Chic Gangnam »

Very enjoyable stay. Excellent staff and very enjoyable facilities. The room was very good, the bed and bathroom delightful and the breakfasts had a great selection.

Anonymous Solo - 06/10/2019 AccorHotels review
« Convenient and restful »

There was no issues and no event : perfect stay.

Percy Business - 02/10/2019 AccorHotels review

I was stayed this hotel in several times for each business trip in Korea, this was the first time that I got the room upgrade from the hotel with very good experience especially for business lounge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Percy W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Tom W. Couples - 01/10/2019 AccorHotels review

Nice stay. Helpful staffs!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hye-Ran Sung Guest Loyalty Manager

O. C. Business - 01/10/2019 AccorHotels review
« Perfect »

Was good, nice staff, fantastic breakfast , gym n recreational areas are perfect! But d bath top in my room looks old for d standard of d hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear c. O., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Business - 01/10/2019 TripAdvisor review
« Excellent Hotel in the Gangham Style »

Had a delightful stay at this hotel which is located in the Gangnam area, not in the centre. Stayed 6 nights in total. I was attending a conference in that area which is the reason for booking in at the property. For those interested in the city centre attractions, its a bit far but the metro connections to the centre are good and cheap (if you have the time on your hands) A taxi from the city centre to the hotel was around Euros 12. For those used to the Novotel brand in Europe, this hotel is quite different. Very much upmarket from those in Europe and more a high-quality Asian offerring. Charm level was high with an Eiffel tower adorning the reception area. Lots of bars and restaurants in the nearby area within a 10-15 minute walk radius. Couple of bars/restaurants in the hotel offering French wines and local beers. A little bit expensive but okay if moderation is exercised. The room was very spacious, super clean and well laid out. Could work very wel from the room due to the strong wifi connection and the support from the hotel's office centre. Excellent selection for breakfast which I would strongly recommend taking. Child friendly too. Service was immaculate from the check-in to the departure and everything in between. The team was friendly, well-spoken English (and some French) and super-efficient. In terms of value for money, I had an executive room on the 16th floor and the price was far less than for a normal basic Novotel room in Europe. The Executive lounge was a quiet space to work and served drinks and food between 5-7 pm at happy hour. Otherwise, coffee, etc was always available. Would go back in an instant if the opportunity came up. In short, very impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear robertmP1037LN, I am very impressed while reading your precise review with us and the area. As the first Novotel in Korea, we made sure our brand concept - family friendly - being reflected well with the European atmosphere - Eiffel tower! I am excited to know this made a difference from other properties and you have enjoyed all. And our hotel is conveniently located in the heart of midtown within walking distance of many restaurants, shopping, and public transportation is well connected. It is one of the most charming point for our guest to select us on their stay. We also put our priority to maintain our room, executive lounge and facilities in the best condition for our guest to have restful atmosphere, and my team are very pleased to hear your stay experience. Your cheerful feedback made them to focus on making our guest's stay delightfully. It is always a great honor whenever the guest validates our value. Sincerely appreciate for your detailed feedback and please contact us back for any assistance with your next stay with us! -David Jung /Front Manager

Anonymous Business - 30/09/2019 AccorHotels review
« Inconsistent service »

Room was not well-cleaned each day - I would see hair from time to time, a biscuit crumb and slipper under the bed from the previous occupants. There were instances where the bathroom amenities were not adequately refreshed. When I arrived, a baby cot and bed rail were wrongly installed in the room (I have never made any such request and the room was booked as single occupancy). There also appeared to be a lack of communication between the front desk and the breakfast staff, as my colleague and I were told on the first day that we were not entitled to breakfast even though the front desk just told us we could go up for the breakfast. My colleague also had another incident where he was wrongly asked to pay for the breakfast. Otherwise it was a comfortable stay and I appreciated the indoor heated pool.

Pierre S. Business - 30/09/2019 AccorHotels review
« Great hotel, location, service and amenities »

Very good location. Room spacious enough. Good choice of bars, restaurants and lounge. And excellent sauna experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Beth T. Families - 30/09/2019 AccorHotels review

Lovely hotel for sons wedding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beth T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Ann M. Business - 30/09/2019 AccorHotels review
« Very good customer service and great restaurants. »

Helpful and friendly staff. The hotel is well cleaned. The hotel is well located in the heart of Gangnam with easy access to buses, trains and taxis. Located in a good shopping area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Bernd M. Business - 29/09/2019 AccorHotels review
« Only one night in Novotel Ambassador Gangnam »

3rd stay for me, hotel can be easily reached with KAL Bus 6703 as it, one of the best Novotel in Europe and Asia, excellent staff, well established facilities from lobby to bar and breakfast restaurant. Health club and sauna are awesome, definitely worth the upgrade (if your schedule allows you to visit there). I'd love to return here and extend my stay for a few days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

P. J. B. Business - 28/09/2019 AccorHotels review
« Below expectation »

Not really enjoy

Anonymous Business - 27/09/2019 AccorHotels review
« Poor service »

Took half an hour to check in as there was no room I originally booked, ended up twin room with single bed No advice by receptionist for wifi access (how) etc Fan stopped working. Repair person was sent immediately but was due to how the setting works. The receptionist should rather explain instead if sending someone who doesn’t speak English. Asked to pick up the room ordered plate but no one came. Ended up taking the plates outside the room and left myself Came back to the hotel room at night and my room ordered breakfast plates were still left in the room. Wifi wasn’t stable TV remote was in Korean and no use instruction

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chiyori F., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Peter Business - 26/09/2019 AccorHotels review
« Staff is great but room facilities and food quality deteriorates »

I stay in Novotel Ambassador Seoul Gangnam several times per year since 2010 but it looks like I will try another hotel in Seoul for my next business trip. The team of Novotel Gangnam is still great but unfortunately room facilities quite often do not meet my expectations: malfunctioning airco, leaking bathtub, stains on the carpet etc. And I got stomach problem a couple of times during last year when I ate at the hotel only: at the breakfast and at the "happy hour" in the evening.

Joseph S. Families - 24/09/2019 AccorHotels review
« Hotel was great, good spot. »

Only negative was that I was overcharged at checkout. Luckily rest of my family was still there and got it worked out, just waiting on the hotel to fix it on my credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Y. Z. Business - 24/09/2019 AccorHotels review
« Satisfying stay, good breakfast, although the room and especially the corridor felt a bit outdated »

A good short business trip at a convenient location in Seoul. Good transportation service from the airport via the Shuttle bus. Excellent breakfast selection. Room facilities were good, although it felt a bit outdated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoran Z., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Stefano Business - 23/09/2019 AccorHotels review
« short stay for business trip »

The room was very comfortable. Breakfast rich and tasty. Fitness/ Sauna very good. Very close to my office

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stefano R., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hye-Ran Sung Guest Loyalty Manager

G Business - 22/09/2019 AccorHotels review
« Very impressed by the service »

Easy check in / out Very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hye-Ran Sung Guest Loyalty Manager

Jones L. Business - 18/09/2019 AccorHotels review
« A very nice hotel »

Nice Staffs, nice facilities, nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hye-Ran Sung Guest Loyalty Mananger

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates