Hotel - Novotel Ambassador Seoul Gangnam
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Novotel Ambassador Seoul Gangnam Hotel

4.5/5 1,689 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi
    • Sauna (Paying)
    • Solarium
  • Children's Club for 3 to 6 years
  • Golf practice facilities

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

COEX (CONVENTION & EXHIBITION)3 km / 1.88 mi

Exhibition centre

COEX3.5 km / 2.17 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.

Novotel Ambassador Seoul Gangnam Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALSACE 92 m2 3.5 m 50 24 30 36 40
BORDEAUX 314 m2 2.7 m 70 70 56 120 140
BORDEAUX A 57 m2 2.7 m 30 15 18 18 20
BORDEAUX B 57 m2 2.7 m 30 15 18 18 20
CHAMPAGNE A 248 m2 4.3 m 180 65 50 140 130
CHAMPAGNE A & B 495 m2 4.3 m 400 153 120 280 300
CHAMPAGNE B 248 m2 4.3 m 180 65 60 140 130
PROVENCE 92 m2 3.5 m 50 24 30 36 40
PROVENCE & ALSACE 185 m2 3 m 130 34 70 84 80
BOARD ROOM 10 m2 2.7 m 0 0 16 0 0
BORDEAUX C 200 m2 2.7 m 120 42 56 80 80
NORMANDIE 76 m2 3.5 m 40 22 24 30 30
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 332 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Pay per view channel(s)
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,343 reviews

Our guest reviews for Novotel Ambassador Seoul Gangnam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,689 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Allan M. Business - 13/09/2018 AccorHotels certified review
« Good »

Overall experience is good.the service in all area could improve a bit. Small smile can give a better impression about the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tak Keung M., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Lelay General Manager

Good H. Families - 13/09/2018 AccorHotels certified review
« Good stay »

Very nice h., near downtown gangnam and subway. Good for traveller going around Seoul

Our hotel has responded to the review
Our hotel has responded to the review

Dear Falentinus P., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you for sharing your experience, and we hope your next visit will be much more pleasant than the previous one! Sincerely, Vincent Lelay General Manager

Jay Business - 13/09/2018 AccorHotels certified review
« Pleasant stay »

Overall experience was satisfied. I hada pleasant stay in your hotel. The service was good. If you can anticipate my late check out request, i will give 9-10. Unfortunately, it was not the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siriwat K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your comment! We are very pleased to know that you have enjoyed your stay with us. Thank you again for your loyalty with us and we hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

Michael H. Families - 13/09/2018 AccorHotels certified review
« Good, but need dimmable lights! »

I liked the Ondol room, but one problem: Only one light, with no dimming feature. This was very bad! Please add a lamp or make the main light dimmable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your review. We will take your feedback into consideration and improve our product. Thank you again for sharing your experience, and we hope your next visit will be much more pleasant and convenient that the previous one. Sincerely, Vincent Lelay General Manager

Li Z. Business - 10/09/2018 AccorHotels certified review
« Good experience during the stay »

I arrived the Novotel Ambassador lobby around 11am. After the red-eye flight, I was worrying the Novotel could not give me a room since it is still a bit early compared to the chick-in time. The reception staff offered me to early check-in, if I don't mind it is a twin-bed room. I was really surprised, and glad to take the option. Since the check-in, I see all the staff are friendly and helpful. It was a happy experience to stay for 4 night in the Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Li Z., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive review! Thank you again for sharing your experience, and we hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

Balaji V. Business - 10/09/2018 AccorHotels certified review
« Had a good experience and the stay was awesome »

Had stayed for 6 days and it was very nice and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Balaji v., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback! We are delighted to know that you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Vincent Lelay General Manager

K. Solo - 09/09/2018 AccorHotels certified review
« averaged satisfied stay. »

room is clean and neat. location is just ok for accessing subway stations. and they are kind and helpful. by the way, I'm just curious about why this hotel has not having any unique color. that's why I scored near average(+2 for above satisfactions :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sungyong K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your review. We will take your feedback into consideration! Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Sincerely, Vincent Lelay General Manager

Narayani Business - 09/09/2018 AccorHotels certified review
« Excellent time spent! »

The hotel and the staff are extremely courteous and warm . I had an amazing time staying there. Thank you for all your hospitality,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narayani V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback! We are delighted to know you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

Nicole Couples - 04/09/2018 AccorHotels certified review
« It was relaxing and comfortable. »

This was my first time in a novotel hotel and I enjoyed how staff were extremely polite, professional, and friendly. Rooms were neat and well-kept and did not have a smoking smell, which I am not a fan of. Checkout process was smooth and easy as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. We are delighted to know you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

Peter Business - 01/09/2018 AccorHotels certified review
« Quality hotel above typical Novotel »

High quality room and courtesy staff. Front desk staff will come to assist if the concierge desk has no staff and I need assistance. You need to take the shoes off to pass through sauna area before you can reach the gym. Little inconvenience but no big deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. We are delighted to know that you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

George V. Business - 31/08/2018 AccorHotels certified review
« Great Hotel, with top service and very comfortable rooms. »

Have a very pleasant, yet short stay at the Novotel Ambassador Seoul Gangnam. Service with excellent, from the moment I entered the hotel. Very professional, yet warm and hospitable at the same time. The room I had was very comfortable, clean and everything worked. The only negative thing was that I could not have extended my stay longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George Josef V., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

Ruben Business - 30/08/2018 AccorHotels certified review
« Comfortable and silent »

Very comfortable and silent room. Excellent breakfast and very convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruben A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. We are delighted to know that you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

S. Couples - 30/08/2018 AccorHotels certified review
« Very good »

The hotel is very excellent.. location is near to subway and there so many store around hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. We are delighted to know that you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

Alex Business - 28/08/2018 AccorHotels certified review
« nice business hotel in Gangnam »

Stayed for a business trip for 5 days, great servicr with nice facilities (pool and Jacuzzi) as well as fitness and gold and many areas to hold meetings. Only downside is the breakfast quality. Coffee not very nice so suggest to go to first floor in the hotel, that coffee is great and they also serve fresh juices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. We are delighted to know that you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

Anonymous Families - 22/08/2018 AccorHotels certified review
« room should be dressed better »

stayed in Ondol room which was not very clean. I saw lots of dust on the furnitures. The reason I chose to stay there was for my little boy. You guys should set rooms more clean. In the meantime, it is not common to be refused an hour late checkout request even you were fully booked, and I didnt see a line for checking in for Accor membership tier holder as well. + didn't get full information what benwfit I can get also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chang-Hee L., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Gangnam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will take appropriate measures to make improvements regarding your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincent Lelay General Manager

Angelo Families - 19/08/2018 AccorHotels certified review
« My stay at the Novotel ambassador in Seoul hotel was very comforting. the »

I very much enjoyed my stay at the hotel. The service was perfect. If I ever return to visit Seoul in the future I will definitely stay at the Novotel ambassador hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angelo S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

Sak L. Business - 19/08/2018 AccorHotels certified review
« Great stay as always »

6th stay at this play, and it’s great as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sak L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback. We are delighted to know that you have enjoyed your stay with us! Thank you again for sharing your experience, and we hope to welcome you back in the near future! Sincerely, Vincent Lelay General Manager

Sunil M. Business - 19/08/2018 AccorHotels certified review
« It is like staying at your home »

Everything was fine except the food. You don't have enough variety for vegetarians.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunil M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your compliment. We are happy to know you have enjoyed your stay with us. For your next visit, please check out our Korean Contemporary Dinging 'Entree Restaurant or our room service menu for options of vegetarian menus. For any inquiries, do not hesitate to contact #0 for our service central team for assistance! Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one. Sincerely, Vincent Lelay General Manager

D.t. Business - 17/08/2018 AccorHotels certified review
« Novotel Gangnam is my fixed spot when I’m in Korea »

I travel to Korea every now and again and I always stay at Novotel Gangnam. Some of my colleagues rather stay at Pangyo but I refuse. Novotel i’m Gangnam is very central, close to the busstop which I never use anyway, close to the subway station. The food in the neighborhood is very good and if you don’t want to head out, room service is very good. I recommend the Monsieur Croque or Spaghetti Carbonara. I do have to say that the deserts they be better but that’s of course just my taste. Staff is very friendly and always willing to help. All in all, Novotel is the spot! Go check it out, you won’t regret it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Duy Tue L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Vincent Lelay General Manager

Toma Business - 16/08/2018 AccorHotels certified review
« Satisfactory »

The staffs are very helpful and polite especially the concierge team. The only issue was an internet conectivity which was sorted by provided a mobile wifi device.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lancaster P., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Gangnam. Thank you very much for your positive feedback specially regarding our staff service!Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincent Lelay General Manager

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