Hotel - Novotel Madrid Campo de las Naciones
Novotel Hotel Novotel Hotel

Novotel Madrid Campo de las Naciones Hotel

4.0/5 77 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

EMPRESA: JOHNSON & JOHSON0.05 km / 0.03 mi ENDESA0.19 km / 0.12 mi IBERDROLA0.5 km / 0.31 mi
EMPRESA: UNISYS0.1 km / 0.06 mi ESSO/EXXON0.1 km / 0.06 mi

Congress centre

PALACIO MUNICIPAL DE CONGRESOS0.05 km / 0.03 mi

Exhibition centre

IFEMA0.1 km / 0.06 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BRUSELAS 20 m2 2 m 15 6 10 10 8
AMSTERDAM 20 m2 2 m 15 6 10 10 8
LISBOA 40 m2 2 m 28 17 20 25 28
LONDRES 40 m2 2 m 28 17 15 25 28
PARIS 40 m2 2 m 28 17 15 25 28
MADRID B 107 m2 4 m 80 30 30 60 60
MADRID C 107 m2 4 m 80 30 30 60 60
MADRID A 137 m2 4 m 100 35 36 80 80
MADRID A+B+C 352 m2 4 m 250 60 50 230 230
    • Flipchart
    • Audio and video equipment
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • High speed transmission line
    • Accommodation
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious rooms refurbished in 2018, all of them with free Wi-Fi, kettle, safe, minibar, 55" smart TV, bathroom with shower or tub, hairdryer and eco-cleaning products.

  • 247 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 195 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 478 reviews

Our guest reviews for
Novotel Madrid Campo de las Naciones

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 77 reviews
Michael T. Business - 11/11/2019 Confirmed reviews AccorHotels
« The staff made all the difference. »

Warm welcome upon arrival, the entire staff of the hotel was helpful and friendly. Very good breakfast included. The room was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael: We very much appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback about our good breakfast service and room. I will share your comments concerning our helpful and friendly staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Biocultura Business - 10/11/2019 Confirmed reviews AccorHotels
« Ok »

Not enough vegan option for breakfast and the menu in general

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malena: We very much appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our vegan options with our team. Thank you again for sharing your experience, and we hope your next visit. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Business - 06/11/2019 TripAdvisor review
« Modern fancy hotel »

great location, close nearby airport and mal center, big rooms, swimming pool and great joice of food at restaurant. Really impressed by its look, breakfast typical for Spain; so jamon and el tomato.,

Anonymous Families - 05/11/2019 Confirmed reviews AccorHotels
« Unpersonal hotel »

This is a hotel like more others in the last years: pretending to be cool. Many hotels in the Nordic countries are like that too. You see one, you see all. The truth is that you re-design the hotel for reducing costs.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado David Luis: Le agradecemos mucho el tiempo que ha empleado en hacernos llegar sus comentarios en relación a su estancia en nuestro Hotel “Novotel Madrid Campo de las Naciones”. Sentimos mucho que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras más sinceras disculpas. La única pretensión que queríamos alcanzar con la reforma era modernizar las estructuras del hotel. Apreciamos sinceramente que haya compartido con nosotros su valoración y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio de calidad. Reciba un cordial saludo. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

Belia Business - 05/11/2019 Confirmed reviews AccorHotels

Una estancia satisfactoria.

Marquerite Business - 05/11/2019 Confirmed reviews AccorHotels
« Will definitley return »

We stayed during the Fruit Attraction - work very well for us, the location was perfect

Sd Families - 04/11/2019 Confirmed reviews AccorHotels
« Rooms really old »

lobby, bar, breakfast room ... absolutely beautiful ! but what about the rooms ? still in the 2000' years. and to noisy, need a real quick refresh

Our hotel has responded to the review
Our hotel has responded to the review

Bonsoir Stephane: Nous vous remercions pour le temps que vous avez employé à nous faire parvenir vos commentaires concernant votre séjour dans notre hôtel "Novotel Madrid Campo de las Naciones". Nous sommes navrés d'apprendre que votre expérience dans la chambre n´a pas été à la hauteur de vos attente et de vos besoins. Veuillez accepter nos excuses les plus sincères. Veuillez recevoir, l’assurance de ma considération la meilleure. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

Andy Families - 04/11/2019 Confirmed reviews AccorHotels
« Great for the quick 1 night we used the hotel »

Great stay but i would like to see the removal of single use plastics for shower gel and shampoo etc. These should be in large dispensers refilled when required. I would also like to see the removal of the single use slippers as again these are waste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew: We very much appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" hotel. It is always a pleasure to receive positive feedback. I will share your comments concerning our single use plastics with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Jj D. J. Couples - 29/10/2019 Confirmed reviews AccorHotels
« Nice hotel nearby Airport »

Arrived at one o'clock at night, checked in very quickly. We got an upgrade to room on first floor. Comfortable room with good beds. Overall experience very good, only breakfast was poor. Routing of the breakfast buffet was unlogical: Coffee machine next to bread (cut bread) en a toaster machine. So lot of people in very small area, while you need to collect a plate between someones legs in the same area! I have never seen this in any other Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.J.: We very much appreciate your comments regarding your comfortable stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Andrew F. Business - 28/10/2019 Confirmed reviews AccorHotels
« Nice »

Room a bit cold Resturant very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew: We very much appreciate your comments regarding your nice stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our restaurant with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Elina Families - 16/10/2019 Confirmed reviews AccorHotels
« Great experience »

It was a great experience. The staff were kind, helpful and friendly. The service at the hotel was also good.

Mehrdad A. Business - 09/10/2019 Confirmed reviews AccorHotels
« Outstanding »

Great experience. Everything I needed was available. The room was clean and modern and quiet. Very relaxed. The pool was closed at the end of September.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehrdad: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our room clean, modern and quiet with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be relaxed as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Eve Couples - 08/10/2019 Confirmed reviews AccorHotels
« Average hotel, don't understand the 4 stars »

When staying on a 4 star hotel I would expect more choice of toiletries, there was only shower gel and shampoo, not even hair conditioner or tooth paste. The mineral water provided was charged 3,50 eur, a small bottle for your guests will not ruin you. There was a music festival nearby running until 3 am! Not the hotel's fault, but sleeping was horrible, I would expect that they prevent guests of such disturbing event, or at least that the rooms are properly noise-isolated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eve: We appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning the music festival with our team; unfortunately, we cannot stop it. Thank you again for sharing your experience, and we hope your next visit in another period. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Anonima Business - 04/10/2019 Confirmed reviews AccorHotels
« Great hospitality. Exceptional location for congresses at IFEMA »

Wonderful - the simpthy of the personal was excedding. Everything was easy for them.

Our hotel has responded to the review
Our hotel has responded to the review

Cara Margarida: Agradecemos os seus comentários no seguimento da sua estadia no Hotel "Novotel Madrid Campo de las Naciones". Foi com prazer que recebemos a sua opiniäo. Não deixaremos de partilhar os seus comentários com toda a equipa. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de que se hospede de novo connosco, queira aceitar os nossos melhores cumprimentos. Pedro Luis Arroyo Especialista em Clientes e Diretor de Desenvolvimento Sustentável

Business - 03/10/2019 TripAdvisor review
« Very convenient for IREMA »

I was delighted to get a room here as I was travelling on my own to a conference at IFEMA. I had an excellent staff. The staff are amazing and the open plan ground floor is great for dining, drinking at the bar and working at the many tables that are dotted around. My bed was comfortable. Not much of a view but a good shower and clean. It is so convenient for IFEMA that I could go to the early morning sessions and be back in the hotel for a quick breakfast before heading off for the later monring.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mum: We very much appreciate your great comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback about our good staff. I will share your comments concerning our convenient hotel with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Tomasz Business - 02/10/2019 Confirmed reviews AccorHotels
« Very Good »

Clean, Nice staff, positive atmosphere. All You need at Business Trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomas: We very much appreciate your comments regarding your positive stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our nice staff with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Liliana Business - 30/09/2019 Confirmed reviews AccorHotels
« Very satisfied »

It was a nice staying for us. We had a good time while sitting in the lounge, having a snack, having an important meeting with a business partner. When I entered first the hotel, it was difficult for us to find the reception and we walked around the bar to find it. ;) But we found it in the end and managed to check in and pay. It is something new for me to experience this type of reception, but it is an interesting way to be eco-friendly, with no papers. I will definitely recommend your hotel to my friends who want to visit Madrid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liliana: We very much appreciate your comments regarding your satisfied stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our friendly staff with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Business - 28/09/2019 TripAdvisor review
« Good place to stay and dine »

Great hotel in a great location, close to the airport and the Fiera. Usually stay in another Novotel more central Madrid located, so this was a first time in this one and a great surprise. A place I will certainly come back to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric: We very much appreciate your comments and great evaluation regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our location with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Anabela A. Business - 27/09/2019 Confirmed reviews AccorHotels
« Fabulous »

Great service from first to last minute!

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Anabela: Le saremo molto grati di ricevere commenti riguardo la sua permanenza presso il nostro Hotel “Novotel Madrid Campo de las Naciones”. È sempre un piacere ricevere commenti positivi. Diffonderemo le sue gentili osservazioni a tutto il nostro team. Sono sicuro che i suoi commenti serviranno come stimolo poichè conducono al miglioramento della qualità dei nostri servizi. La ringraziamo ancora una volta per aver condiviso la sua esperienza con noi e speriamo che la prossima visita sia così piacevole come la precedente. La saluto cordialmente. Pedro Luis Arroyo Esperto in attenzione al Cliente e Direttore dello Sviluppo Sostelibile

Robert E. Solo - 27/09/2019 Confirmed reviews AccorHotels
« Mr Robert E. »

Most over priced hotel I have ever stayed in when you consider what I received for €255. On arrival your reception man was useless and took about 15 minutes to check me in; all he had to do was take my name, passport number and card number. In the room the air con didn't work properly; and the tv had 60 channels in many languages but only 2 English speaking channels which were about business but this is the worlds global language. The cups for tea were made of card and not normal china cups and when we are trying to help the environment this is so bad. I have travelled the world and this is as bad as any hotel I have visited but perhaps the most I ever pay. Hang your heads in shame for this ' service '

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert: Thanks for letting us know about your recent experience during your stay at “Novotel Madrid Campo de las Naciones” Hotel. We are very sorry our service did not meet your expectations and we would like to sincerely apologize to you for any inconvenience this may have caused. Your feedback is an invaluable part of our process of improving and we will take all the necessary measures to correct the deficiencies reported by you at the check in time. We really appreciate you taking time to share your concerns and we trust that you give us a new opportunity to be able to offer you a high quality service. Yours faithfully. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates