Hotel - Novotel Madrid Campo de las Naciones
Novotel Hotel Novotel Hotel

Novotel Madrid Campo de las Naciones Hotel

4.0/5 36 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • MADRID-BARAJAS
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Nearby)
    • Massage
    • Sauna (Nearby)
    • Solarium
  • Golf  (Nearby)
    • Golf course 27 holes
    • Golf course 18 holes
  • Tennis  (Nearby)
    • Hard tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 06:30-23:30

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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From December to mid April we are improving our reception facilities, bar & breakfast area. Catering services are available at Pullman Madrid Airport Hotel, in the building annexed to Novotel. Thanks.

Hotel location

Companies and event centres nearby

Company

EMPRESA: JOHNSON & JOHSON0.05 km / 0.03 mi ENDESA0.19 km / 0.12 mi IBERDROLA0.5 km / 0.31 mi
EMPRESA: UNISYS0.1 km / 0.06 mi ESSO/EXXON0.1 km / 0.06 mi

Congress centre

PALACIO MUNICIPAL DE CONGRESOS0.05 km / 0.03 mi

Exhibition centre

IFEMA0.1 km / 0.06 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Madrid Campo de las Naciones Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BRUSELAS 20 m2 2 m 15 6 10 10 8
AMSTERDAM 20 m2 2 m 15 6 10 10 8
LISBOA 40 m2 2 m 28 17 20 25 28
LONDRES 40 m2 2 m 28 17 15 25 28
PARIS 40 m2 2 m 28 17 15 25 28
MADRID B 107 m2 4 m 80 30 30 60 60
MADRID C 107 m2 4 m 80 30 30 60 60
MADRID A 137 m2 4 m 100 35 36 80 80
MADRID A+B+C 352 m2 4 m 250 60 50 230 230
    • Flipchart
    • Audio and video equipment
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • High speed transmission line
    • Accommodation
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious rooms refurbished in 2018, all of them with free Wi-Fi, kettle, safe, minibar, 55" smart TV, bathroom with shower or tub, hairdryer and eco-cleaning products.

  • 246 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 195 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,430 reviews

Our guest reviews for
Novotel Madrid Campo de las Naciones

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 36 reviews
Kristian G. Friends - 14/08/2019 AccorHotels review
« Great Service »

We were welcomed warmly in this stunning newly renovated Novotel and it was a pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our renovated hotel with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Martyn F. Families - 12/08/2019 AccorHotels review
« Excellent! »

Excellent hotel, friendly staff and great location. Only gripe is the sofa bed in the family room is tiny and really only room for 1.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martyn: We very much appreciate your good comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback about our friendly staff. I will share your comments concerning our sofa beds with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Rich Families - 11/08/2019 AccorHotels review
« I had a lovely stay at this hotel! »

The staff were friendly and pleaseant every time you saw them. The swimming pool was great and the free use of towels was a lift saver. Lovely air conditioned rooms with a lovely large tv. My family enjoy thoroughly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard: We very much appreciate your comments regarding your lovely stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our friendly staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

S. Families - 11/08/2019 AccorHotels review
« Good service »

The reception team was really helpful. I am working in another Novotel in Budapest, and would like to say thank you for Tamara, she was really kind upon check in, and helpful when my colleague asked her to prepare some welcome present during our stay. It made our stay also better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.: We very much appreciate your comments regarding your good stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our helpful staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Alexis B. Couples - 23/07/2019 AccorHotels review
« Super »

Was returning to the hotel for a second time and was delighted by the way the lobby and restaurant area had been transformed. The rooms were comfortable and the breakfast was excellent. Was great to have the pool area although it could now benefit from a modern update too in keeping with the rest of the hotel. The staff at the pools and bars were great too

Kieran Friends - 22/07/2019 AccorHotels review
« Very enjoyable and lovely experience »

Again a very enjoyable stay in the hotel Perfect location for our visit One thing missing was umbrella's by the pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kieran, We very much appreciate your comments regarding your stay at the Novotel Madrid Campo de las Naciones. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible Guest Expertise & Sustainable Development Manager

Anonymous Solo - 19/07/2019 AccorHotels review
« Great! »

Grate service, great food, very clean and comfort room. Please consider vegan hot option on luanch and vegetarian milk in rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hila: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning the vegetarian milk option with our team. Thank you again for sharing your experience, and we hope your next visit will be as comfortable as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Anonymous Families - 17/07/2019 AccorHotels review
« Wonderful hotel & great staff »

Wonderful hotel & great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenda: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our staff with our team. Thank you again for sharing your experience, and we hope your next visit will be wonderful as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Elisabeth Solo - 15/07/2019 AccorHotels review
« Nice hotel »

It s strange when there is no desk office. It is a mess when there are more people. One man ignored me, that was not nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisabeth: We very much appreciate your comments regarding your nice stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our new front-desk with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Simon C. Friends - 15/07/2019 AccorHotels review
« very good »

easy check in and check out. Modern decor with nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon: We very much appreciate your comments regarding your good stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our procedures and nice staff with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Grego Families - 11/07/2019 AccorHotels review
« Escapada a Madrid »

Agradable.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Gregorio: Le agradecemos enormemente sus comentarios en relación a su agradable estancia en nuestro Hotel “Novotel Madrid Campo de las Naciones”. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus agradables observaciones a nuestro equipo. Agradecemos una vez más que haya compartido su experiencia con nosotros y esperamos que su próxima escapada sea agradable como la pasada. Reciba un cordial saludo. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

Lindsay F. Families - 09/07/2019 AccorHotels review
« Great stay before flying out of Barajas »

Rooms were clean, staff was very helpful and friendly, and breakfast had many choices. We would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lindsay: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our helpful and friendly staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Nicolas Business - 08/07/2019 AccorHotels review
« Good value for price paid »

Nice staff - clean room

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Nicolas Xavier: Nous vous remercions d'avoir partagé votre expérience et sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel “Novotel Madrid Campo de las Naciones”. C'est très motivant de recevoir des commentaires positives de nos chers clients, cela nous poussera à améliorer encore plus nos services et vous garantir une meilleure prestation lors de votre prochaine visite. Sachez que vos encouragements ont été communiqués à tout notre personnel. Au plaisir de vous rencontrer bientôt. Bien cordialement. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

Ross Families - 06/07/2019 AccorHotels review
« Brief stay - F&B needs improving »

Checked in at 1130 and checked out at 1900 same day. Appreciate the upgrade to a suite, it was a beautiful room. F&B offering were extremely disappointing. Pool bar only had pre-packaged sandwiches. Not satisfactory at all. Even worse was the girl at the bar was eating a steak and vegies, so we assumed that more substantial offerings were available elsewhere in the hotel. We used our free drinks in the lobby bar and tried to order food, and was advised only cakes in the window were available. I thought this would be incorrect, so I asked another staff member who confirmed that cakes were all that was available, however if I waited 15 minutes whilst the deep fryer was turned on, he could make a chicken salad?? I enquired when the restaurant would open, and was told 8pm!? This seems absurd to me, and was very disappointing. I am unsure where the staff got the steak and vegies from, but I wish I'd asked. We ended up checking out a few hours earlier than we intended, so we could go to the airport and eat something as we were pretty hungry by that point. Felt like we wasted our money on two rooms when we couldn't use them as long as we would have liked. Umbrellas also needed by the pool. The lack of shade was surprising.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roos Anthony: We very much appreciate your comments regarding your stay at the "Novotel madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our restaurant service with our team. Thank you again for sharing your experience, and we hope your next visit. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Anonymous Business - 06/07/2019 AccorHotels review
« Excellent customer oriented »

I felt welcome and privileged

Our hotel has responded to the review
Our hotel has responded to the review

Dear We very much appreciate your comments and great evaluation regarding your excellent stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our friendly staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Albert Z. Couples - 05/07/2019 AccorHotels review
« An experience with the new system »

Not sure if l prefer this new way if our g things without a formal reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert: We very much appreciate your comments regarding your stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our new system with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

John C. Families - 01/07/2019 AccorHotels review
« Comfortable and convenient »

Comfortable hotel and convenient for the airport but the new makeover seems to have moved from standard Novotel amenities for children and more a business travellers hotel. No kids play area and no kids menu in restaurant meant we went out instead of staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John: We very much appreciate your comments regarding your comfortable stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our services for kids with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

M. C. Families - 24/06/2019 AccorHotels review
« AGRADABLE »

TRATO CORRECTO, AGRADABLE Y EFICAZ

Our hotel has responded to the review
Our hotel has responded to the review

Estimada María: Le agradecemos enormemente sus comentarios en relación a su estancia en nuestro Hotel “Novotel Madrid Campo de las Naciones”. Es siempre un placer recibir comentarios positivos sobre nuestro trato personal. Haremos extensivas sus agradables observaciones sobre la eficacia de nuestro personal a nuestro equipo. Estoy seguro de que estos comentarios nos servirán de estímulo ya que continuamente nos esforzamos en mejorar la calidad de nuestros servicios. Agradecemos una vez más que haya compartido su experiencia con nosotros y esperamos que su próxima visita sea tan agradable como la pasada. Reciba un cordial saludo. Pedro Luis Arroyo Experto en Clientes y Director de Desarrollo Sostenible

Matt Business - 24/06/2019 AccorHotels review
« Great hotel if you are at conference at Campo de las Naciones »

We really liked that there was always a member of staff (or three) in reception to say hello to and answer any of your questions. Lunch was great value, dinner seemed a bit steep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt: We very much appreciate your comments regarding your great stay at the "Novotel Madrid Campo de las Naciones" Hotel. It is always a pleasure to receive your feedback. I will share your comments concerning our staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours. Pedro Luis Arroyo Guest Expertise & Sustainable Development Manager

Business - 18/06/2019 TripAdvisor review
« Stylish hotel and pleasant stay but a few bad eggs in the staff »

This Novotel has undergone a very successful renovation and as such is very stylish and welcoming. The front of house staff are very helpful and nothing is too much trouble for them. Unfortunately my stay was tainted by the rude (and misogynistic) behaviour of the 2 barman on duty during the morning breakfast shift.

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