Hotel - Novotel Twin Waters Resort Sunshine Coast
Novotel Hotel Novotel Hotel

Novotel Twin Waters Resort Sunshine Coast Hotel

3.5/5 3,678 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Jacuzzi
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Golf course 18 holes  (Nearby)
  • Beach and water sports
    • Kayaking
    • Private beach
    • Sailing facilities
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental (Paying)
    • Outdoor sports
    • Archery (Paying)
    • Billiards/Snooker
    • Jogging track
    • Table tennis
    • Volley ball facilities


  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11.30am - 10pm
    • Opening hours : Week-end 11.30am - 10pm
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre


Your meetings and events

Featuring a stunning beachside location and an extensive array of dining, leisure and conference facilities, Novotel Twin Waters Resort provides the perfect venue for incentives, team building activities, meetings and events. This impressive Sunshine Coast hotel features ten modern, multi-purpose event spaces, with the capacity to accommodate up to 1400 delegates. As a Sunshine Coast conference centre, the hotel features a dedicated events team to assist with all aspects of event planning and an in-houseAV company to provide technical support. The hotel also features team building programs, menus that can be tailored to suit event requirements, golf packages, partner entertainment programs, breakout rooms, WIFI access and modern conferencing equipment.

Novotel Twin Waters Resort Sunshine Coast Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LAGOON SUITE 20 m2 5 m 20 12 16 12 10
NINDERRY 1 33 m2 3 m 40 16 16 18 10
NINDERRY 2 37 m2 3 m 50 12 12 25 20
NINDERRY ROOM 70 m2 3 m 90 24 34 40 40
MAROOCHY ROOM 85 m2 3 m 100 30 34 50 70
MARCOOLA 91 m2 2 m 60 16 20 20 50
MUDJIMBA 1 96 m2 3 m 120 35 40 70 70
MUDJIMBA 2 96 m2 3 m 120 35 40 70 70
MUDJIMBA 3 96 m2 3 m 120 35 40 70 70
THE FIRE LILY ROOM 130 m2 5 m 110 25 30 70 90
THE WATER LILY ROOM 175 m2 5 m 210 45 50 110 130
MUDJIMBA BALLROOM 288 m2 3 m 360 100 142 200 230
LILY'S ON THE LAGOON 305 m2 5 m 320 70 151 180 220
THE WANDINY ROOM 1,125 m2 7 m 1400 0 0 750 800
    • Flipchart
    • Videoconferencing
    • Conference and Events on the Sunshine Coast
    • Podium
    • Lectern
    • Day light
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • WIFI access
    • Fine Cuisine
    • Accommodation
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 361 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.1/5 AccorHotels Rating 19,338 reviews

Our guest reviews for
Novotel Twin Waters Resort Sunshine Coast

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 3,678 reviews
Couples - 19/06/2019 TripAdvisor review
« Great place to stay! »

We have stayed at Twin Waters on a number of occasions, and are never disappointed with the location, service and rooms. We have stayed in lagoon rooms, garden rooms - with kitchenette facilities and without. Each time we go there, we are greeted professionally by Reception staff. We also eat in the Nouveau dining room (breakfasts, dinner) and have been happy with the meals. There have also been big improvements in the dinner menu - which is much appreciated. Thank you to everyone involved.

Christine Business - 16/06/2019 AccorHotels certified review
« It was a beautiful environment forcing relaxation »

I really enjoyed my experience. I was there for a conference. The room was great, food was good and overall facilities were great.

Tracey Couples - 16/06/2019 AccorHotels certified review
« Had a great experience »

We had a great stay, beds are comfy and rooms cozy.

Karen P. Couples - 15/06/2019 AccorHotels certified review
« The room was clean and comfortable and the food was lovely. »

All was satisfactory and lovely and as expected. Unfortunately our talk went for three hours in the middle of out only full day there.

Rebecca C. Couples - 15/06/2019 AccorHotels certified review
« The stay was disappointing and I thought it was overpriced for the quality. »

The room was very outdated and the furniture was quite old. The pull out sofa bed was angled upwards so when you tried to lie on it your head was down very low. The sheets were also dirty and full of sand, so the sheets obviously hadn't been changed after the previous guests. The coffee mugs in the kitchen also had brown spots in them so we had to wash them before use. All of this made me feel uncomfortable as I wondered what else was not clean/changed! The lamps in the bathroom and the slatted sliding internal doors and a large build up of dust. Generally, the room was just disappointing and given it was over $250 for the night, I expected a higher standard. The gardens around the resort needed maintenance as well. The staff were pleasant although the trainee who checked us in, at the Accor member's desk, was clearly a little inexperienced. She was somewhat unsure when explaining the facilities to me and lacked in confidence, although she was very friendly and enthusiastic. After this stay, I would definitely not return or recommend the location to others.

Jacqui F. Couples - 15/06/2019 AccorHotels certified review
« Good »

Very good only fault was that the pool wasn’t heated for the winter months

Wayne D. Couples - 15/06/2019 AccorHotels certified review
« Fantastic »

From a seamless check in with Loc at reception to our well appointed our fabulous dinner on first night.Could not fault our the idea of ordering a main then select your salads from buffet style. Excellent dessert collection.Breakfast buffet well balanced. First time staying at this hotel and won't be our last visit.

Sean T. Friends - 15/06/2019 AccorHotels certified review
« Clean affordable rooms but restaurant overpriced »

Staff friendly, check in fast, rooms clean, restaurant over priced compared to room price.

K. Families - 15/06/2019 AccorHotels certified review
« Good, relaxing »

Nice, friendly staff. Grounds and equipment in good condition. Room clean and well kept.

Carolyn T. Business - 14/06/2019 AccorHotels certified review

The area is nice, room were clean and tidy, but quite tired.

Abbi Families - 14/06/2019 AccorHotels certified review
« Great facilities lovely staff »

We had a fabulous time, only downfall was the loud drunks each night from the conference group. They were extremely loud and yelling for around an hour each night but thankfully our children slept through the racket.

Colin K. Couples - 14/06/2019 AccorHotels certified review
« Preety good »

Great staff , good meals, nice gardens, prices good, Didn't like the louvre sliding door to bathroom.

P H. Families - 14/06/2019 AccorHotels certified review
« Great, lovely rooms, fantastic food »

It was wonderful three nights, we took our daughter and 2 grandchildren, so nice, very welcoming, fantastic food, even room service, arrived got and fantastic

Anonymous Friends - 14/06/2019 AccorHotels certified review
« Comfortable and Relaxing »


Colin H. Couples - 14/06/2019 AccorHotels certified review
« Great stay »

Cannot fault the service and beautiful room

Jon N. Business - 14/06/2019 AccorHotels certified review
« Good location and resort for conference »

Very good

Adrian C. Business - 14/06/2019 AccorHotels certified review
« It was enjoyable »

Attended the hotel as part of a law conference and stayed for convenience.

Hd Couples - 14/06/2019 AccorHotels certified review
« lost property »

Room key-cards stopped working, had to get them reprogrammed 3 times Had jewellery lost in room with no compensation around

Anonymous Business - 13/06/2019 AccorHotels certified review
« 1 night stay, satisfied with all aspects. »

Attended a work conference, all Twin Waters staff were very professional, room and facilities a bit dated but very comfortable. Meals were excellent.

Sj Families - 13/06/2019 AccorHotels certified review
« Accommodation was a bit tired and not properly cleaned. »

The doors in our room were louvred and had a lot of dust sitting on them, causing me to sneeze. The toilet seat was wet when we arrived. The next day when having a shower I heard the toilet making a strange pumping sound and when I checked, the water level in the toilet had gone down and the seat was wet again. With the water level being low, there was a sewer smell in the room. I had an appointment at the day spa on the day we arrived and they were running 30 minutes late. They explained that they didn’t know about online bookings that were made and they had people turning up throughout the day unexpected. I had made a phone booking which they were aware of. I would have appreciated a phone call when they realised that they were running late. There was only one staff member present. We were looking forward to using the inflatable aqua park which appears on your promotional material but on arrival we discovered that it had been dismantled. The people in the room next to us had a very loud yelling and screaming fight on the Saturday night and we ended up calling reception twice to come and deal with it. It was very frightening for me as it sounded violent. I don’t know why you don’t spread your guests out throughout the resort so everyone can have a peaceful stay.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates