Hotel - Pavillon Winter Luxor
Sofitel Hotel Sofitel Hotel

Pavillon Winter Luxor Hotel

4.5/5 935 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • LUXOR INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

Ballon over egypt20 km / 12.5 mi

Congress centre

Luxor convention center3 km / 1.88 mi

Your meetings and events

Pavillon Winter Luxor Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HORUS ROOM 68 m2 0 m 80 24 14 20 0
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 102 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 AccorHotels Rating 98 reviews

Our guest reviews for
Pavillon Winter Luxor

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 935 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
MaviPanda Couples - 11/06/2019 TripAdvisor review
« Great Stay »

We loved the room and its balcony with a garden view. Great location. Breakfast time is very convenient. Staff is nice and helpful. Garden and pool area is peaceful. Only minor issues were TV and minibar; TV is outdated and fridge does not cool drinks enough.

Davee58 Solo travel - 07/05/2019 TripAdvisor review
« Another nice stay at the Winter Pavillon »

I recently stayed at the Winter Pavillon for almost four weeks, a wonderful hotel, nice room, superb gardens and a friendly professional welcome from the staff. My room was clean, pleasant, and well maintained, with Wi-Fi and a good space for working. The furnished balcony overlooked the peaceful gardens below, and the large comfortable bed was perfect for a good night's sleep. Breakfast provided a good start to the day, and consists of a self-service buffet, with eggs and pancakes cooked at the chef’s station located on the garden terrace. Since I first discovered this hotel I have stayed here several times already, and am looking forward to my next stay later this year. It is always good to return.

Ianb1109 Couples - 06/05/2019 TripAdvisor review
« A wonderfull holiday »

Once again another great time at the pavillon in Luxor. This hotel and the Winter Palace itself must be the best hotels in Luxor for the friendliness and helpfulness of the staff and its ideal location just a stones throw from Luxor temple. I would recommend a room on the top floor as the view of the gardens are excellent and also quieter.

Colleen H. Families - 02/05/2019 AccorHotels certified review
« Beautiful garden with lovely pool »

The positives are: (1)Great pool and big beautiful garden. (2)Good value for what we paid. (3)The staffs are very friendly, even prepared a birthday cake and sang the happy birthday for me. The negatives are: (1) The AC in one of our room couldn’t change the temperature, only stay at full power could be quite cold. The drain in one of our bath room was blocked, it was even flooded the whole bathroom floor on our 4th night. After telling numbers of the staffs about the problems. The AC never been fixed, the drain was finally been fixed in the 6th day. (2) Another issue is the house keepers doesn’t wipe the table nor hover/mop the floor every day

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Pavillon Winter Luxor. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Wessam Farah Guest Experience

M C. Solo - 12/04/2019 AccorHotels certified review
« Best hotelexperience in Luxor »

a place of peace and quiet, and staff who provide perfect service.

User Couples - 12/04/2019 AccorHotels certified review
« at home in Luxor »

having been here a couple of times before, everything was as good as expected. However I didn't like the first room I was given, next morning smoothly I was given obne with a beautiful garden view. There's one thing that could make the hotel-room PERFECT: a mosquito door, so you can leave the door to uotside open at night without being eaten alive.

Max Couples - 12/04/2019 AccorHotels certified review
« A piece of Heaven on Earth »

It is not only the perfect setting of a very comfortable, luxury hotel with it botanical park and dreamscape swimming pool, but also the perfect service of excellent staff that make your stay at the Winter Palace and its Pavillon an experience that you will never forget and for which you already long right after you left. In short: great ambiance in every sense of the word and a top 5 star place to stay, sleep, swim, relax and experience perfect hospitality.

Jane Solo - 11/04/2019 AccorHotels certified review
« Return to 'second home' »

As always it was a very enjoyable experience. I always meet old friends from years ago who stay regularly and of course, love catching up with the staff who have also become friends over the years. The peace and serenity of the wonderful gardens where the gardeners constantly are at work is a joy.

Diane Couples - 28/03/2019 AccorHotels certified review
« Everything was perfect for our stay »

The staff have always been fantastic during our stays at the Winter Palace and this time they were as good as ever. Special mentions should go to Shelally at breakfast, all the pool boys, Abdo, Mamdour, Saber and Heysham, and Hamdi in the royal bar. These guys go above and beyond to make the stay special.

Mamdouh M. Families - 27/03/2019 AccorHotels certified review
« Lovely place. Great service »

Old winter palace is a landmark. The Pavilion shares garden, pool and the service standard. At the price, it's certainly the best value in Luxor.

S. W. Friends - 06/03/2019 AccorHotels certified review
« A truly enjoyable stay. »

Staying at the Pavillon is always a pleasure. The bedrooms are very comfortable, the staff is extremely helpful and the location is perfect.

Friends getaway - 03/03/2019 TripAdvisor review
« TERRIBLE MANAGEMENT »

No gym available in the hotel (Pavillon and Winter Palace) After I complained about it, the manager "offered" me to use Hilton's gym, (5 miles away)...for 30$ a day!!! When I told him this solution is not acceptable and that I will post a bad review, he decided to go ahead, accused me to smoke weed in my room & not allowing my friend to pay a day-use for the swimming pool, when half of the seats was free. This is a pity to face such a bad management because the hotel itself is ok: nice pool and garden, suite room ok. I'll rather stay at Hilton next year, as I did before.

Friends getaway - 07/01/2019 TripAdvisor review
« A delight! »

Thank you Accor Hotels for yet another wonderful stay at this beautiful hotel. Special thanks to the general manager Mr Selim Shawer for his personal welcome, Mr Nabil Ali, Madame Randa at reception. Thanks too for all food and beverage staff at The Pavillon for all of those delicious breakfasts and not to forget the best sea bass at the pool restaurant I've ever tasted. Am now enjoying yet another four weeks at this beautiful hotel - just one month was simply not enough. Shukran!

Niels A. Solo - 06/01/2019 AccorHotels certified review
« Excellent service »

Another very satisfactory stay for me at The Pavillon Winter Luxor 17th-29th December 2018. I want to emphasize and express my thanks to the serviceminded staff all over the hotel -from reception to breakfast restaurant to pool area, all smiling and extremely helpful. A very special thanks to my room valet, Ismail, who took great personal care of my well-being by fulfilling all my wishes and putting fresh flowers in my room every day. It was a great pleasure

Family - 27/12/2018 TripAdvisor review
« good experience »

the hotel has beutiful garden, whcih is the only one in Luxor, very friedly service team, located directly on Nile river, only 5 min. walk to Luxor temple. Breakfast is good, there several retaurants in the historical Winter Palace Bilding.

Couples - 21/11/2018 TripAdvisor review
« Fantastic Location and Pool »

Check in was slow and it took an hour before I could check in. I had to walk around to kill time. The suite was huge, appreciate the complimentary fruit basket and bed was really comfy. However, the overall facade and the room amenities are old. The living area TV is not working. The balcony was dusty. The toilet looks old and bath tub yellowish. Shampoo and bath gel seems like were the same liquid although they were in different bottles. Breakfast was good and had quite a good variety (egg station, bread and cheese, cereal, beef bacon, sausages etc.). The pool was really nice and the service from the bar and swimming counters/towels were good.

jeanettemorris Couples - 13/11/2018 TripAdvisor review
« another outstanding stay »

We have visited the winter palace pavilion on many occasions and it never fails to impress.The standards of service and attention to detail by all staff are second to none. The staff are welcoming ,. friendly and highly efficient.No wonder so many people from many countries choose to return| We have already booked for next year.The hotel is ideally located for visits to antiquities an

Jane Solo - 30/10/2018 AccorHotels certified review
« favourite holiday destination »

I have returned many times to the Pavillon and it has become a second home as it is for all those frequent returners. It is in a idyllic location, set in wonderful gardens, in the heart of Luxor away from all the hustle and bustle. It is, however, the staff of the hotel, who make every holiday there such a pleasure - they have become friends over the years and are always prepared to go the extra mile.

Jane Solo - 23/10/2018 AccorHotels certified review
« Wonderful Stay »

I always enjoy my time spent at the Pavillon as it is like another home and returning is always such a pleasure. The staff have become real friends and are always ready to go the extra mile to assist. I love the grounds and gardens - tranquil and peaceful - a refuge from the hustle and bustle of Luxor.

Couples - 13/10/2018 TripAdvisor review
« Friendly staff and great location. »

The staff at this hotel are very friendly and accommodating. We had just stayed in Novotel Cairo El Borg before coming to the Pavillon and hospitality was such a big difference in comparison. The hotel is located in a perfect spot where you can walk to almost everywhere you need to go on the east bank. Would definitely stay here if I came to Luxor again.

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