Hotel - ibis Falaise Coeur de Normandie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Falaise Coeur de Normandie Hotel

4.0/5 335 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Leisure and activities

  • Fitness centre
  • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Companies and event centres nearby

Congress centre

CAEN35 km / 21 mi

Exhibition centre

CAEN40 km / 25 mi

Your meetings and events

ibis Falaise Coeur de Normandie Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MATHILDE 11 m2 2 m 0 6 0 0 2
GUILLAUME 55 m2 3 m 50 25 0 0 5

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 53 rooms
  • 19 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 1,732 reviews

Our guest reviews for
ibis Falaise Coeur de Normandie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 335 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Philip Solo - 07/10/2019 AccorHotels review
« It is a lovely hotel »

The whole experience was lovely

Sandra Couples - 06/10/2019 AccorHotels review
« CONVENIENT LOCATION IN FALAISE »

I THINK WE HAD ROOM 101- THE DOUBLE BED WAS PUSHED AGAINST THE WALL AND WAS MOST UNCOMFORTABLE FOR 1 PERSON TO GET OUT OF BED (IE TOILET)

Anonymous Families - 01/10/2019 AccorHotels review
« OK, nice staff but no restaurant because it was Sunday »

After a long journey, I was looking forward to a nice meal in the advertised restaurant only to find out it was closed on Sunday. As a large chain, you should offer a full service ALL the time, not just when it suits you.

Colin F. Couples - 25/09/2019 AccorHotels review
« Good as it usually is. »

Clean and convenient as always. My only criticism would be that on booking on line, I asked for a shower as opposed to a bath/shower. This is due to access difficulties caused by arthritic hips. Unfortunately we had a room as nice as it was, but sadly a bath not a walk in shower. It was late when we arrived and I was too tired to start asking for a room change at such a late time.

Business - 25/09/2019 TripAdvisor review
« Another Excellent Stay in Falaise »

The Ibis Hotel at Falaise offered the same excellent welcome, comfort and food as I have always had. I can recommend this hotel to all who are passing through, or staying in, the Normandy Region of France.

Bjones Families - 20/09/2019 AccorHotels review
« low endurance interiors , soulless and lacking comfort, questions concerning cleanliness »

the beds and bedlinen are decent … which is just as well since the room design, facilities and comfort levels together with the poor standard of materials and finishes in bathrooms and questionable cleanliness standards, plus the poor soundproofing of the rooms would otherwise result in a much lower rating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN J., Thank you for taking the time to tell us about your experience at the ibis Falaise Coeur de Normandie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valerie Julienne

Caroline Couples - 16/09/2019 AccorHotels review
« Great stop over »

We have stayed here before, it is so easy to find off the motorway! A bit disappointed with the bathroom, the toilet seat was wobbly and the shower head wouldn’t stay up on its own, had to hold it while showering. Extremely friendly staff tho and great meal in the restaurant, would use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT C., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Howard B. Couples - 13/09/2019 AccorHotels review
« Stopover on our way south »

The room was clean and comfortable. The beds were very comfortable and we had a good nights sleep.We enjoyable our breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOWARD B., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valerie Julienne Manager

Np Couples - 12/09/2019 AccorHotels review
« Comfortable and convenient »

Booked at short notice, travelling south. Efficient booking, welcoming staff, comfortable room and good breakfast.

Kieron Friends - 11/09/2019 AccorHotels review
« It was okay, but there are a few areas where simple iprovements would make a huge difference »

Overall it was very good, however the bedroom floor surface (not carpet) was odd, and the fact there was no food available in the restaurant on Sunday night was disappointing and inconvenient.

S. Couples - 06/09/2019 AccorHotels review
« Very pleasant stay »

Convenient location, very pleasant staff, quiet room and a good breakfast. Excellent value.

John W. Couples - 04/09/2019 AccorHotels review
« Excellent »

Excellent reception and good clean room and shower room. First rate breakfast with lots of space. We have stayed here before and it remains very very good.

Helen O. Couples - 03/09/2019 AccorHotels review
« Staff who go above and beyond »

Stay was comfortable and friendly as usual. I had booked breakfast, forgetting that we had to leave at 6.30 to be sure of getting to our ferry on time. On arrival I mentioned this and the receptionist told me that she would speak to her colleague and ask for breakfast to be ready for us st 6.00 as it was. Splendid, friendly service.

Malcolm P. Couples - 03/09/2019 AccorHotels review
« Pertfect Location. Good Nights sleep »

This Hotel is a perfect distance to get away from the Port (Caen, Ouistreham) and get a few miles under your belt before bedding down for the night from a late afternoon Channel crossing. Met by very helpful staff. Hotel was either relatively new or recently refurbished but either way very pleasant. Just a night cap on arrival before a good nights sleep followed by a very extensive good quality breakfast. Would have no hesitation in recommending this Hotel for a very pleasant overnight stay

Charles M. Couples - 28/08/2019 AccorHotels review
« Nice room, lovely new bathroom but most of all very helpful staff. »

Falaise is a great stopping point after clearing the port and city of Caen with lots of history, we use it to break our journey to the Charente. On this occasion we had to change our plans but the contact at Accorhotels and receptionist at the Ibis Falaise were very helpful and resolved this for us very quickly. We had a good night's sleep in a lovely big bed and the new shower room was lovely. Breakfast set us up nicely for the day although I need more practice using the egg boiler.

Jill F. Couples - 27/08/2019 AccorHotels review
« Always good »

We stop off for a night after tasking the ferry from Portsmouth to Caen. Always a courteous welcome and a comfortable bed.

Lydia Couples - 26/08/2019 AccorHotels review
« Potentially good place, lots of room to improve »

Good room, great location. Bathroom smelt of drains and the loo could have been cleaner. shower only worked in the hand-held position. Air conditioner did not work on the hot Bank holiday week-end (32 degrees). Dinner tasty enough, however very disinterested average service. Breakfast chaotic - no baguette for ages, and when it came, it was too hot. Would have been far better to buy baguettes from a local baker rather than heat up pre-prepared cheap baguettes. Checking out without a smile from staff. Such a shame!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYDIA H., Thank you for taking the time to tell us about your experience at the ibis Falaise Coeur de Normandie. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Valérie Julienne Manager

Anonymous Couples - 19/08/2019 AccorHotels review
« Better than expected. »

The location was good. The staff were particularly friendly. One minor problem was that the toilet seat was loose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRISPIN H., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Manager

Stephen R. Business - 18/08/2019 AccorHotels review
« Mr Stephen R. »

Very welcoming and friendly even though I arrived late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN R., We very much appreciate your comments regarding your stay at the ibis Falaise Coeur de Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie Julienne Manager

kwplummer Couples - 18/08/2019 TripAdvisor review
« Good hotel »

Pleasant reception on arrival. Rooms clean and spacious enough. Evening meal good and well cooked. Breakfast adiquate. A good hotel to break a journey. Perhaps on our next visit we will make time to visit the town and its environs

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