Hotel - Mercure Budapest Castle Hill
Mercure Hotel Mercure Hotel

Mercure Budapest Castle Hill

3.5/5 2,077 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AGFA1.5 km / 0.93 mi ARCELOR0.3 km / 0.19 mi ATOMENERGIAI HIV4 km / 2 mi BAT8 km / 4.97 mi BAYER1 km / 0.62 mi BURKEN KFT4.5 km / 2.8 mi CEGEDIM0.2 km / 0.12 mi COLGATE PALMOLIVE5 km / 3.11 mi DALKIA5 km / 3.11 mi EURO-PHOENIX2 km / 1.24 mi GLAXOSMITHKLINE1.1 km / 0.68 mi HEWLETT PACKARD3.5 km / 2.17 mi HUNGARIAN ACADEMY OF SCIENCES2 km / 1.25 mi IFRC (RED CROSS)3.3 km / 2.05 mi IMPERIAL DENTAL KFT0 km / 0 mi MAGYAR TELEKOM0.1 km / 0.06 mi MARESI KFT2.8 km / 1.74 mi NEW YORKER0.7 km / 0.43 mi NÉMET-MAGYAR KAMARA2.2 km / 1.37 mi OSRAM1.1 km / 0.68 mi PANASONIC4 km / 2.49 mi PHILIPS4 km / 2.49 mi REGALE KLÍMATECHN0.8 km / 0.5 mi SAS- INSTITUTE1.6 km / 0.99 mi SEMMELWEIS EGYETEM3.5 km / 2.17 mi T-System HQ0.1 km / 0.06 mi TR FASTENINGS25.9 km / 16.09 mi
AIR LIQUIDE0.2 km / 0.12 mi ASTRA ZENECA8 km / 4.97 mi AXEL SPRINGER0.3 km / 0.19 mi BAUTRANS19 km / 11.81 mi BRITISH AMERICAN T.8 km / 4.97 mi Budget Rent a car0.1 km / 0.06 mi CISCO1.1 km / 0.68 mi Cegos0.1 km / 0.06 mi DIAVERUM KFT4.7 km / 2.92 mi GDF5 km / 3.11 mi GSK1.1 km / 0.68 mi HP3.5 km / 2.17 mi IBM4 km / 2.49 mi IHR TECHMARK14.9 km / 9.26 mi INVITEL8 km / 4.97 mi MAHILL4.6 km / 2.86 mi MSD1.1 km / 0.68 mi NORAUTO KFT1.3 km / 0.81 mi ORACLE1 km / 0.63 mi PALL AUSTRIA5.3 km / 3.29 mi PFIZER1.1 km / 0.68 mi PSZAF0.1 km / 0.06 mi ROCHE8 km / 4.97 mi SCA2 km / 1.24 mi SYNGENTA1.2 km / 0.75 mi TELEMEDIA1.3 km / 0.81 mi XEROX5 km / 3.11 mi

Congress centre

BUDAPEST CONGRESS CENTER2 km / 1.25 mi

Exhibition centre

HUNGEXPO15 km / 9.38 mi

Your meetings and events

Our dedicated professional staff will ensure you the success of your conference in 7 air conditioned meeting rooms. Some of the rooms offer natural daylight which ensures the comfort of an all-day event and are equipped with modern technology.The Mercure Budapest Buda hotel is an ideal location for small and medium size events (until 300 pax) which are prepared and organised with special care and precision.

Mercure Budapest Castle Hill Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEATRIX 28 m2 3 m 20 12 12 16 0
MARGIT 33 m2 3 m 25 16 18 20 0
SZENT ISTVÁN 33 m2 3 m 25 16 16 20 0
KRISZTINA 63 m2 3 m 68 28 32 48 30
SZENT LÁSZLÓ 63 m2 3 m 68 28 32 48 0
MATYAS I. 116 m2 3 m 120 34 40 70 50
MATYAS II. 117 m2 3 m 110 30 36 60 40
MATYAS I-II. 240 m2 3 m 300 64 72 160 120
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Indoor and Outdoor facilities
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Slide projector
    • Fine Cuisine
    • Accommodation
    • Conference hotel
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 250 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,816 reviews

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,077 reviews
Bill W. Business - 11/10/2019 AccorHotels review
« Clean, friendly and convenient »

I only stayed for one night as I had a business meeting in the City. My driver was able to park out front, check in was quick and friendly, my room was clean and modern. The wifi was free and fast. In the evening the bar was not noisy allowing business discussions to take place. The bed was comfortable and breakfast was good - having an omelette chef is a good idea. Check out was quick and polite.

Barbara J. Business - 10/10/2019 AccorHotels review
« Awesome atmosphere »

I had good experience, no complications...

Jacob Business - 09/10/2019 AccorHotels review
« sufficient »

Staff was kind and helpful, good accomodication

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob C., We very much appreciate your comments regarding your stay at the Mercure Budapest Castle Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Couples - 07/10/2019 TripAdvisor review
« Convenient for Budapest »

The ibis Hotel Budapest Castle Hill is located in the Mercure Budapest Castle Hill with a shared reception you are allocated your room and floor depending on which brand of hotel you have booked the dining room is shared

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for your comment. We believe you like this new concept of our hotel. As you wrote it, we became a combo hotel of ibis and Mercure. We hope to welcome you back in the near future. Best regards, Eva Csongradi Guest Experience Supervisor

Mike Couples - 03/10/2019 AccorHotels review
« Very noisy loud many bus tours »

We found a bed very comfortable the fridge while we were offered for free drinks a day the drinks that were free or not stopped the maid found difficulty in stock in the free drinks on offer we found the room noisy because of the bus tours arriving late at night and the room noisy because of the loud air-conditioning regeneration

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike R., Thank you for taking the time to tell us about your experience at the Mercure Budapest Castle Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Families - 02/10/2019 AccorHotels review
« Very good location for our purposes. »

Very good experience at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen R., We very much appreciate your comments regarding your stay at the Mercure Budapest Castle Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Ciaran M. Business - 30/09/2019 AccorHotels review
« Hotel Staff were very friendly, rooms were clean and tidy and location was perfect. »

I had a very good experience while staying at the Mercure Budapest Castle Hill. The rooms were very clean and tidy and the staff were very friendly and helpful.

Bojan P. Business - 30/09/2019 AccorHotels review
« Superb »

Nice food, friendly staff, perfect location,everything is ok

Veronika Business - 30/09/2019 AccorHotels review
« Relaxing stay »

The room was very cosy, suprisingly quiet for a room witha train station view. The breakfasts were amazing and would definitly be the reason why to come again when coming to Budapest.

Woongmin K. Business - 30/09/2019 AccorHotels review
« Pleasant place to lodge in reasonable price »

Pleasant place to lodge in reasonable price

Leo Business - 29/09/2019 AccorHotels review
« Convenient, comfortable, friendly option in Buda »

Enjoyed it. Efficient friendly hotel. I'd recommend it.

Anonymous Business - 27/09/2019 AccorHotels review
« Good hotel, but no follow-up of requests »

It is a very well located and good hotel. Howevere, I missed almost the plane because the wake-up call and the order of a taxi was forgotten by the responsible person at the reception. This was due to the fact that the woman who noticed these requests on a small piece of paper she found somewhere on the desk did not transfer these messages. This woman also did not know that a small fast breakfast could be served at 4.15 h in the morning, although her colleage said so. She mentioned that the colleage was probably new and did not know this. To summarize, it is clear that she was new and did not know how to arrange an early breakfast, how to arrange a wake-up call and how to order a taxi.

Marko T. Couples - 27/09/2019 AccorHotels review
« Everything OK until Late left »

Staying was OK. Except I wonder that 50 euro deposit paying just Wien we arrived at hotel. I havent know that why? Luckily we get it away after payed the city tax. It should be polite to mention that before arrival? And Late left didnt go well. Our room card didnt work at all after 15. I had payed the Late room tax. Without the cleaning guy we would be lost. He helped to get in to our room with his key. Why?

Anonymous Business - 26/09/2019 AccorHotels review
« Clean, efficiant, kind personell »

A Nice and efficient hotel. Well organized

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arnhild Haga R., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Budapest Castle Hill - ibis Budapest Castle Hill. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Anonymous Couples - 26/09/2019 AccorHotels review
« Nice but could use some touch ups »

Our room was nice, but could have been cleaner. The whole hotel was a bit dirty. They renovated only a few months ago. If they do not begin to take cleaning more seriously it will be very dirty pretty soon. The breaking was meh. We only had breakfast at the hotel one day. The coffee and juice specifically were pretty bad. The woman who was working at the bar each night did a great job as did the desk staff.

Anna Business - 23/09/2019 AccorHotels review
« seamless »

there were no issues to deal with ... all was highly satisfactory ....i would certainly recommend the hotel to friends and colleagues

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

S. R. Couples - 22/09/2019 AccorHotels review
« Extremely good »

Your breakfast was fantastic. I've been to many hotels and this was at the top of the list of best breakfasts. Your staff at breakfast was very efficient and your managers or supervisors were very involved. Thank you for your efficient staff that includes the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaharyar R., Thank you for your time to share with us your experience after your stay in our hotel. I am pleased to read you enjoyed our breakfast. Also, I would like to thank you for your nice words about our staff; I will let them know about your feedback. I hope we can welcome you again in our hotel! Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Siewhuay T. (. Business - 22/09/2019 AccorHotels review
« Enjoyable stay for first time to the country »

I like that there is printer and computer for use. This helped me as I need it to print out the direction going to the next destination. Which I forgot to do and print prior to the trip. The staffs have also been helpful making our stay enjoyable. There is a staff- a tall lady with pony tail, at the restaurant, is exceptionally helpful. I regretted not getting her name, but she is good. She seems to be a more senior staff at the restaurant. Also, after checkout, while waiting at the reception area, the staff gave us some water while we wait for our pick up. I am grateful and hence this also fell like home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siewhuay T., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about our staff. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Sebastian V. Couples - 19/09/2019 AccorHotels review
« Alles in allem sehr zufrieden! »

We were impressed by the cleanliness and the modern and stylish room. Breakfast was way above average!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Zrinko Business - 19/09/2019 AccorHotels review
« OK »

I am very satisfied with some, but dissatisfied with some other things.. Breakfast was really good, bed very comfortable, room was clean and spacy, location of the hotel was ideal for me. I am not satisfied with this; I came a little bit earlier than check-in time, approximately at 13:00 hrs. Receptionist told me to wait in the lobby or to go for a walk till 14:00. This should not be the case if you are coming that close to the normal check-in time. Good hotels should offer their guests as a sign of hospitality earlier check-ins in similar cases. When I came back at 14:00 h to check-in there was a line already on every desk so I was checke in at 14:35. That is unacceptable! Especially as I had to be on a meeting at 15:00 hrs up in the Buda castle so I became nervous and had to hurry although I basically came more than eanough earlier. Also, receptionists were pretty slow in doing their work, so that also didn't help the matter. Another thing that I am not happy about are the lifts, but you are probably already aware that they are either too slow or there are not enough of them in the peaks. Anyway, besides that, all other was more than ok!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zrinko Z., We would like to take the opportunity to thank you for your review on our hotel. We are all pleased at Mercure Budapest Castle Hill - ibis Budapest Castle Hill that you have enjoyed your stay with us. We are glad to receive your compliments and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We are very much looking forward to welcoming you back to our hotel. Sincerely, Diana Hegyesdi Assistant to General Manager ibis Budapest Castle Hill - Mercure Budapest Castle Hill 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

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