Hotel - Mercure Budapest Castle Hill
Mercure Hotel Mercure Hotel

Mercure Budapest Castle Hill

3.5/5 2,053 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Tennis  (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AGFA1.5 km / 0.93 mi ARCELOR0.3 km / 0.19 mi ATOMENERGIAI HIV4 km / 2 mi BAT8 km / 4.97 mi BAYER1 km / 0.62 mi BURKEN KFT4.5 km / 2.8 mi CEGEDIM0.2 km / 0.12 mi COLGATE PALMOLIVE5 km / 3.11 mi DALKIA5 km / 3.11 mi EURO-PHOENIX2 km / 1.24 mi GLAXOSMITHKLINE1.1 km / 0.68 mi HEWLETT PACKARD3.5 km / 2.17 mi HUNGARIAN ACADEMY OF SCIENCES2 km / 1.25 mi IFRC (RED CROSS)3.3 km / 2.05 mi IMPERIAL DENTAL KFT0 km / 0 mi MAGYAR TELEKOM0.1 km / 0.06 mi MARESI KFT2.8 km / 1.74 mi NEW YORKER0.7 km / 0.43 mi NÉMET-MAGYAR KAMARA2.2 km / 1.37 mi OSRAM1.1 km / 0.68 mi PANASONIC4 km / 2.49 mi PHILIPS4 km / 2.49 mi REGALE KLÍMATECHN0.8 km / 0.5 mi SAS- INSTITUTE1.6 km / 0.99 mi SEMMELWEIS EGYETEM3.5 km / 2.17 mi T-System HQ0.1 km / 0.06 mi TR FASTENINGS25.9 km / 16.09 mi
AIR LIQUIDE0.2 km / 0.12 mi ASTRA ZENECA8 km / 4.97 mi AXEL SPRINGER0.3 km / 0.19 mi BAUTRANS19 km / 11.81 mi BRITISH AMERICAN T.8 km / 4.97 mi Budget Rent a car0.1 km / 0.06 mi CISCO1.1 km / 0.68 mi Cegos0.1 km / 0.06 mi DIAVERUM KFT4.7 km / 2.92 mi GDF5 km / 3.11 mi GSK1.1 km / 0.68 mi HP3.5 km / 2.17 mi IBM4 km / 2.49 mi IHR TECHMARK14.9 km / 9.26 mi INVITEL8 km / 4.97 mi MAHILL4.6 km / 2.86 mi MSD1.1 km / 0.68 mi NORAUTO KFT1.3 km / 0.81 mi ORACLE1 km / 0.63 mi PALL AUSTRIA5.3 km / 3.29 mi PFIZER1.1 km / 0.68 mi PSZAF0.1 km / 0.06 mi ROCHE8 km / 4.97 mi SCA2 km / 1.24 mi SYNGENTA1.2 km / 0.75 mi TELEMEDIA1.3 km / 0.81 mi XEROX5 km / 3.11 mi

Congress centre

BUDAPEST CONGRESS CENTER2 km / 1.25 mi

Exhibition centre

HUNGEXPO15 km / 9.38 mi

Your meetings and events

Our dedicated professional staff will ensure you the success of your conference in 7 air conditioned meeting rooms. Some of the rooms offer natural daylight which ensures the comfort of an all-day event and are equipped with modern technology.The Mercure Budapest Buda hotel is an ideal location for small and medium size events (until 300 pax) which are prepared and organised with special care and precision.

Mercure Budapest Castle Hill Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEATRIX 28 m2 3 m 20 12 12 16 0
MARGIT 33 m2 3 m 25 16 18 20 0
SZENT ISTVÁN 33 m2 3 m 25 16 16 20 0
KRISZTINA 63 m2 3 m 68 28 32 48 30
SZENT LÁSZLÓ 63 m2 3 m 68 28 32 48 0
MATYAS I. 116 m2 3 m 120 34 40 70 50
MATYAS II. 117 m2 3 m 110 30 36 60 40
MATYAS I-II. 240 m2 3 m 300 64 72 160 120
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Indoor and Outdoor facilities
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Slide projector
    • Fine Cuisine
    • Accommodation
    • Conference hotel
    • Kitchen & restnt hire available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 400 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,667 reviews

Our guest reviews for
Mercure Budapest Castle Hill

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,053 reviews
BUBUGAOREFLEXOLOGY Friends getaway - 21/08/2019 TripAdvisor review
« Services »

We are booked with Ibis and upon checking in there no kettle, hand & face towel and also no complimentary water. Ask for upgrade and told the hotel was fully booked but upgraded to Mercure have to pay another €146 for our 3 nights stayed and will have all the above mentioned but not to be true have to request daily for complimentary water. Very very disappointed and will not recommend stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Guest, Thank you for taking the time to share with us your comments. We are sorry that your experience did not meet your full expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Diana Hegyesdi., Assistant to General Manager

Agnes Solo - 14/08/2019 AccorHotels review
« Pleasant and satisfactory »

It is a nice hotel. Other than its good location which is easy to access, the room is spacious, clean and comfortable. the staff are friendly and helpful. I highly recommend this place to stay.

Tli2bp Couples - 14/08/2019 AccorHotels review
« convenient, comfortable »

it is a hotel very near to a major metro station. it is also very comfortable.

Davis Couples - 14/08/2019 AccorHotels review
« Disappointing experience »

The actual hotel I can’t fault as was modern, clean and nicely decorated. However, interactions with reception staff and annoying cleaning staff spoiled the trip.

Goran Business - 13/08/2019 AccorHotels review

Good. One think that I didn’t like is checking where to make brekfast . Unplasent staff stoping you to check where you have to go to take breakfast. Also I was asked to give Visa card number to guaranty that I will pay parking imediately when I arrived? If I trust to your hotel to spend two nights I expect that you trust me that I will pay parking. On the end you can not open garage door if you do not pay and get ticket.

Russell Solo - 13/08/2019 AccorHotels review

Room was not overwhelming!! Sufficient but not fancy

Mohammad N. Friends - 12/08/2019 AccorHotels review
« Good »

Good staff...great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad N., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Rob S. Families - 11/08/2019 AccorHotels review
« Excellent service and staff »

Had a wonderful time - would definitely recommend your Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT/SIMONE BEVERLEY S./SULCAS, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

David C. Solo - 11/08/2019 AccorHotels review
« Excellent hotel in great location. »

Cannot fault this excellent hotel. Friendly, helpful staff. Room spacious and clean. Loved the tea and coffee facility in room. Hotel is very clean and well run. Breakfast is good with a great choice of food and drink. Would not hesitate to book again. Metro short walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David C.*, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Sylvia K. Friends - 09/08/2019 AccorHotels review
« The hotel is beautifully renovated but the service was absolutely dreadful - the worst I have ever experienced. »

The general service was terrible. I asked for for extra hangers for 4 days before The very helpful cleaning lady on 4rh floor . Twice when I gave in washing, I had to ask for them back several times. Again the same lady Tried to help. I also found that the reception staff were not very friendly.

Eli Friends - 09/08/2019 AccorHotels review
« I had a very pleasant stay »

Tha staying was very nice Breakfast was enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIYAHU/AVRAHAM C., First and foremost, I would like to thank you for taking the time to give us your feedback concerning your stay with us. In order to prove our quality service we would like to know more about your experience. Please, if we can ask you send us please a private email to the : h1… We sincerely hope that this way we can make sure that you will give us the opportunity to better serve you in the near future. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Martin B. Business - 09/08/2019 AccorHotels review
« lack of flexability to fix things when things go wrong and also no real air conditioning »

There is a lack of flexability to fix things when things go wrong and this can be as simple as the bar having to close early and having no plan b for guests to have drinks. Check in was closed when we arrived as the wifi had gone down. Its a recently renovated hotel but remarkably has no real air conditioning that individual customers can set, its an air cooling system no use when its 35 degrees outside. The temperature setting across the hotel of 23.7 degrees is not acceptable in this day and age. the only shinning light was night manager Dom who always tried his best but has his hands tied by lack of flexibility.

Daniel Families - 07/08/2019 AccorHotels review
« Lack of service mindedness »

Access card got deactivated 3 times in a 3 day stay. Complementary beverages never got replenished. After chasing daily only the water bottle got replaced. Not coffee nor other free drinks. Despite staying at Merkure room no 729 got sent to Ibis breakfast room. Food choice disapointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We appreciated the time and the care you took to evaluate our hotel. We are really sorry for all of the inconveniences you experienced during your stay. We are extremely vigilant to our guest’s satisfaction and we also appreciate your help in making us aware of the improvements that we can make to the services we provide. We sincerely hope that you will give us the opportunity to better serve you in the near future. Best Regards, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Solo travel - 07/08/2019 TripAdvisor review
« Excellent location, next to "Deli" metro Subway station. »

Within 5 min walking distance. Exit subway stop towards the right Kristina Korut street. Hotel had 3 check in desks, only 2 seemed manned at any given time. Vexing if you are in a hurry. Personnel was attentive and helpful. Great spread for breakfast. Privilage room worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Guest, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We appreciate your nice comments. It is always a pleasure to know that our Guests are satisfied with our services. We really do hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Rg Solo - 06/08/2019 AccorHotels review
« Comfortable room »

Comfortable, good sized privilage room with nice views of castle hill. The minibar was well stocked, items are too pricey since a nearby Aldi grocery shop can supply the guest w. Cheaper items. Staff at checkout too few to handle the large influx.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebonto G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Business - 02/08/2019 TripAdvisor review
« Upgraded Mercure »

This Mercure is being renovated and it's a good thing because the rooms are much nicer. The hotel itself is very good well worth considering if you go for a holiday or work purposes. The hotel lobby staff perhaps need assistance during the summer as they were generally busy. This hotel ticks my boxes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Guest, We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Best regards, Diana Hegyesdi, Assistant to General Manager

Anonymous Business - 01/08/2019 AccorHotels review
« Good experience »

It was a short stay, but everything went well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikola B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Jinya Friends - 31/07/2019 AccorHotels review
« nice hotel, centrally located, near the train station »

We enjoyed staying at your hotel, liked the restaurant for breakfast and dinner, good selection of food. The gift shops were very nice, with a helpful saleswoman. Room was quiet, could not hear the trains!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jinya D., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comment. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Jean-michel M. Friends - 30/07/2019 AccorHotels review
« Great experience »

Room was great even if slightly small but it hasn’t been a problem at all! We also appreciated the staff which was polite and helpful overall!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean-Michel M., Thank you for taking the time to write your comments here. I am really glad you enjoyed your stay in our hotel and in Budapest and I am especially thankful for your nice words about our staff. I hope we can welcome you again in our hotel soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

Chris Families - 29/07/2019 AccorHotels review
« Very nice stay, I recommend the Hotel »

Very nice stay in this Hotel in Budapest, good location, very nice service and staff. Nice and clean rooms. I recommend this hotel for a stay in Budapest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krzysztof P., We would like to thank you very much for taking the time to pass on your comments on your stay with us at Mercure Buda. We appreciate your nice comments. We hope to welcome you back soon. Sincerely, Diana Hegyesdi Assistant to General Manager Mercure Budapest Buda 1013 Budapest Krisztina krt. 41-43. Tel: +36/1/488-8100, Fax: +36/1/488-8157 E-mail: h1…, www.mercure.com/1688

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