Hotel - Novotel Genova City
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Novotel Genova City Hotel

3.5/5 2,529 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Beach and water sports
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Pedal boat
    • Rowing
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Boules/petanque
    • Croquet
    • Football (Nearby)
    • Horse riding
    • Squash court
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 8 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ANSALDO3 km / 1.86 mi MARCONI5 km / 3.11 mi
ESAOTE5 km / 3.11 mi

Congress centre

COTONE CONGRESSI2 km / 1.25 mi

Exhibition centre

GENOVA FAIR GROUNDS4.02 km / 2.5 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Genova City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CAMOGLI 35 m2 2 m 25 15 15 10 0
CHIAVARI 35 m2 2 m 25 15 15 10 0
ALBENGA 36 m2 2 m 25 15 15 10 0
ALASSIO 43 m2 2 m 35 20 20 20 0
LERICI 43 m2 2 m 35 20 20 20 0
PORTOFINO 75 m2 3 m 80 30 30 40 45
RAPALLO 90 m2 3 m 100 40 35 45 60
RAPALLO+PORTOFINO (POLIVALENTE) 165 m2 3 m 180 75 50 80 120
    • Screen
    • Flipchart
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 222 rooms

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 3,310 reviews

Our guest reviews for
Novotel Genova City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,529 reviews
Mark B. Couples - 12/06/2019 AccorHotels certified review
« Magnificent staff. Comfortable overnight stay we have rebooked again. »

From the moment we arrived the lovely lady who served us at reception was fantastic. Went out of her way to help. Although we paid for breakfast we could not have any as we left too early. She did inform us we could have a take away, but we decided to rebook there on our return to Genoa this Friday. As we were going to Cinque Terre we were allowed to leave a bag there which has saved us so much pressure. Lifting 1 bag through streets in Manarola is bad enough. Dinner was magnificent & staff there were sensational also.

Anonymous Couples - 10/06/2019 AccorHotels certified review
« Agreable sejour »

Personnel style

Lorenzo Couples - 09/06/2019 AccorHotels certified review
« Comfortable place with room for improvements »

Hotel staff is friendly and professional. Basic hotel features are all in place, however a number of services/details could be improved to reach customers full satisfaction and comfort. Few examples are: no drinking water provided in the room - most hotels provide a couple of complimentary small bottles of water in the room. having none available (not even in the minibar!) is quite an issue, specially for guests reaching late at night. bathrooms furniture is low quality and pretty much unconformable - shower curtain is a thing of the past and definitely a cheap touch. Showering in the bath tab with that old curtain sticking all over your body is really annoying.

Dp67 Families - 29/05/2019 AccorHotels certified review
« Clean hotel reasonable price »

Stayed for 1 night prior to departing on a cruise. Room was comfortable. Nothing fancy but clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D, Thank you for taking the time to tell us about your experience at the Novotel Genova City. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valeria RUSSO QUALITY RELAIS NOVOTEL GENOVA CITY

Anonymous Solo - 23/05/2019 AccorHotels certified review

The hotel was well located for me as I was staying for one night between MSC cruises. It is a short taxi ride to the port from here. All facilities that I required were available during my stay and early check in was possible when I arrived.

Dr. A. Friends - 19/05/2019 AccorHotels certified review
« Perfect welcome and exquisite Buffet dinner »

Despite a location that lacks the attraction of a "romantic" site, this Novotel Center of Genova gives a surprisingly charming impression - a perfectly friendly and trained staff: real Genova World open

Gerry M. Couples - 15/05/2019 AccorHotels certified review
« Satisfied »

Excellent hotel and facilities. Staff are excellent and friendly

Lk Couples - 15/05/2019 AccorHotels certified review
« Good »

Enjoyed our stay. The staff were friendly and helpful and the breakfast delicious (though baked beans would have been a nicety). The room itself was comfortable and well equipped, though not without a couple of minor issues (apologies for not raising them during our stay). The first was that the toilet lid was broken, the second was that the rod which held the plug down would not stay in place meaning you could not fill the sink up. There was also an issue with the west elevator where it would not reach the ground floor and we ended up trapped on the second floor with no stairs (other than the fire escape) with which to reach the ground.

Tina L. Couples - 11/05/2019 AccorHotels certified review
« Perfect for a one-night stay »

Convenient location to cruise port, lovely room, comfortable bed, friendly staff.

Gin9 B. Couples - 10/05/2019 AccorHotels certified review
« Pleasant experience »

Staff were friendly and spoke good English rooms were good and clean Restaurant was nice and food was yummy

Wlsun Families - 08/05/2019 AccorHotels certified review
« okay hotel in genoa »

not too old but not very clean, because dust found at some place normally will not be seen. Staffs are nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear madame, Thank you for taking the time to tell us about your experience at the Novotel Genova City. It is our pleasure to read the warmly words about our staff, so really thank you. We are also sorry that your experience did not meet your expectations in every single time; then, please allow me to express my sincerest apologies, your feedback is very important to us, and we are going to take the appropriate measures to address the problem, infect the duty manager check random the quality of the rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valeria RUSSO QUALITY RELAIS NOVOTEL GENOVA CITY

Anonymous Families - 08/05/2019 AccorHotels certified review
« Staff friendly and professional, hotel quality below expected Novotel standard »

We booked Novotel in Genova after having a wonderful experience with you in Barcelona. While the staff were friendly and professional, the quality of the rooms and value for money was below what we have come to expect from Novotel

Alex Couples - 05/05/2019 AccorHotels certified review
« Good location and good service »

The hotel was nice. Good view and the Checkin process was really fast. Good service specially in the restaurant where even when we arrived late they served us dinner (Greta taste). It’s very easy to arrive from the highway. The parking spaces where a little bit too small.

Family - 05/05/2019 TripAdvisor review
« Excellent custom service but the hotel is lack of proper maintenance »

We were pleasantly surprised that Novotel Genova City upgraded our room to executive level and the staffs in hotel were very helpful and kind. Even through the hotel is located near port among heavy traffic around, due to its double windows, the rooms are quiet. However, the cleaning service and maintenance of rooms are not very satisfactory. The bathroom sewer of our first room was totally blocked. After changed to a second room, the sink in WC was also blocked and we could hardly wash our faces or brushing our teeth. It was really pity for a hotel brand like Novotel, the cleaning service was in such a mess. By the way, the parking at hotel is not free of charge and we had to find a street parking quite far away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rzhang_1969, I'm sorry that your stay at the Novotel Genova City was not up to your expectations, and please, accept our most sincere apologies. I assure you that we have taken all necessary actions to ensure a comfortable stay for all our clients. We are ready to welcoming you again, trying to regain your confidence. Yours sincerely Marco Majolino General Manager NOVOTEL Genova City

Amedeo Families - 30/04/2019 AccorHotels certified review
« Soggiorno di una notte con la famiglia »

We spent one night in this hotel while on trip to visit Genoa aquarium. Room was a bit crowd with two kids sleeping on the sofa that was converted to bed. However we had a comfortable experience at a very good rate

Robert P. Families - 29/04/2019 AccorHotels certified review
« The hotel was adequate but no more than that »

The breakfast eggs were tasteless and the bacon was like wet rubber. Please sort out the food ! There was a piano in the foyer with a " don't play this piano " sign on it. Why have a piano then ? The staff were very friendly and helpful.

Anonymous Families - 23/04/2019 AccorHotels certified review
« Hotel facility doesn’t meet expectations of four stars »

Reception and floor service were very helpful to change quickly when we found assigned room was not cleaned. Howevery the facilities in the room and breakfast are very old and dark. Doesn’t meet my expectations of Novotel as four stars hotel.

Sue H. Couples - 23/04/2019 AccorHotels certified review
« Dissapointed »

I expected a bit more from. Novotel Hotel. First I know it was a Sunday when we stayed but the lack of staff was frustrating, there was one person who did lunch and served at the bar at the other end of the hotel. Lunch was very poor to say the least, (buffet understandable for a Sunday) but it was cold and very little choices. You have a captive audience on Sunday as there is nothing open close by. To make matters worse it was the same limited choices at tea time and again cold. Yet the restaraunt had lots of people as there was a confrence group in. At least there was a dedicated barman but he was more interested insetting up for the group than serving the twenty or so others in the bar that night. We recieved a voucher for a “free drink” which stated that it did not include spirits or cocktails and something else which I fully understand. It said a free drink which I took to mean any beer or glass of wine. NO it meant a very small draught beer or a very small half glass of house wine. Why could you just state on the voucher a “glass of house wine or draught beer” rather than write all the other stuff! The room it self was comftable although very dated, worn carpet boards falling off in the bathroom. Breakfeast buffet was also un eadible

Dewitt Families - 20/04/2019 AccorHotels certified review
« Room was far past needing to be rufurbished. »

Staff was nice, the room was gross. Everything was extremely worn and/or stained. I would stay here again only if the rooms received a renewal.

A. T. Couples - 07/04/2019 AccorHotels certified review
« Average the hotel was not city centre and the pool for swimming was closed one of the reasons we booked the hotel would not go back »

Very average

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