Hotel - Grand Mercure Auckland
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Auckland

4.5/5 622 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness Centre and Yoga Room


  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

AOTEA CENTRE0.8 km / 0.5 mi

Exhibition centre


Your meetings and events

Grand Mercure Auckland is the perfect venue for meetings, conferences and events. Our hotel features a range of innovative facilities, all complemented by intuitive design and state-of-the-art equipment.Whether you would simply like to book an hour in the boardroom to touch base with your team, or you're planning to host a wedding and reception in one of our idyllic venues, Grand Mercure Auckland can provide a seamless solution.

Grand Mercure Auckland Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 27 m2 3 m 0 0 14 0 0
LITTLE BARRIER 42 m2 3 m 25 14 14 16 30
WAIHEKE 57 m2 3 m 50 25 20 24 40
KAWAU 63 m2 3 m 50 25 20 34 40
BROWNS 89 m2 3 m 80 35 30 30 60
MOTUTAPU 90 m2 3 m 80 35 30 30 60
RANGITOTO 100 m2 3 m 100 40 50 40 80
GREAT BARRIER 125 m2 3 m 70 20 25 36 80
HAURAKI GULF 284 m2 3 m 200 0 0 120 150
    • Screen
    • Soundproof
    • Flipchart
    • Podium
    • Lectern
    • Day light
    • Syndicate rooms
    • Airconditioned meeting room
    • WIFI access
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

After a busy day exploring or working, relax in our cosy and comfortable rooms. Upgrade and enjoy sensational harbour views or spread out and relax in the more spacious Superior Room.

  • 207 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Direct dial telephone
    • Pay per view channel(s)
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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4.3/5 AccorHotels Rating 8,548 reviews

Our guest reviews for
Grand Mercure Auckland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 622 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Chris P. Couples - 16/08/2019 AccorHotels review
« Great location and staff »

Really enjoyed our experience at the Grand Mecure. The location is great and the staff were very friendly.

Jack Couples - 15/08/2019 AccorHotels review
« Very good. »

Great location, very attentive staff, excellent bed, we had a comfortable couple of nights.

Basil Business - 14/08/2019 AccorHotels review
« Great centrally located hotel with very good amenities. »

From check in to breakfast could fault the service.

David Business - 14/08/2019 AccorHotels review
« Short but pleasant stay »

Very comfortable and professional service

Kingsley S. Business - 14/08/2019 AccorHotels review
« as a first time stay at Grand Mercure it was a great experience »

Excellent service and courteous staff, very helpful in every area. Very good fit out and amenities and extras that make the stay comfortable and enjoyable

Johann Solo - 13/08/2019 AccorHotels review
« Blown away! »

Absolutely loved staying there and would love too again soon. 5 star quality! Amazing staff in every way! Thank you so much!

Anonymous Families - 13/08/2019 AccorHotels review
« Fabulous staying fixed feeling about flight cancelling »

I got the booking because my flight was cancelled. The stuff there were friendly and professional. They helped me a lot. Room is a little bit small than I expected but clean and warm. The breakfast is fantastic and lots of options. My son is picky but he liked it. Highly recommend!!

Gemma Couples - 13/08/2019 AccorHotels review
« Lovely stay »

Really happy with our room - lovely view, amazing shower, comfy bed. Staff were very friendly and polite. Breakfast buffet is amazing. Noise level from the street was quite disrupting at night, and an extra blanket in the cupboard would've been useful. Happy with our stay.

Patricia Couples - 13/08/2019 AccorHotels review
« No probs »

very pleasant.

Christine Business - 13/08/2019 AccorHotels review
« Unsatisfactory »

Rooms were nothing like advertised small & poxy

Angela Families - 12/08/2019 AccorHotels review
« Excellent Service! »

Very good service from all departments, the room was beautiful with a very comfortable bed! Breakfast was superb and very well present with such a wide range. Very quite room. Friendly service from the receptionist as well, will definitely be back!

Jo A. S. F. Solo - 12/08/2019 AccorHotels review
« The greatest hotel ever! »

The staff was so helpful and polite. I loved my stay!

Geoff Families - 12/08/2019 AccorHotels review
« Extremely good location - suited our reason for visiting Auckland. »

Great room - good harbour view. Noticed room had been refurbished very pleasing. Staff friendly and helpful.

Pamela Business - 12/08/2019 AccorHotels review
« 3 days business »

Whilst I appreciated the upgraded room to a Junior Suite #1020 I hope it has been noted and fixed the terrible noise I experienced all night Wednesday above the TV screen wall-it sounded like stones falling down a metal tube all night, I had no sleep. I would also like it noted that the Suite has no Desk if you want to do work in your room? Whilst I was moved very easily it is still a nuisance for everyone. All Staff involved were very pleasant.

Boof B. Business - 11/08/2019 AccorHotels review
« very relaxing »

Great to turn up , leave car to be parked booking in was easy and quick and great bed Thanks we will be back

Michael Solo - 11/08/2019 AccorHotels review
« Excellent »

The staff made a real effort to make my stay a pleasant experience

Jenny L. Couples - 11/08/2019 AccorHotels review
« perfect »

it was my B'day weekend and couldn't ask for more amazing service from mercure hotel. free upgrade and cute handwritten card with sweets were amazing. again, Thank you :)

Anonymous Friends - 10/08/2019 AccorHotels review
« Enjoyable but there were some small disappointments. The staff were excellent without exception. »

1.We were pleased with the room in general but for the total lack of draw space or shelves in the wardrobe. 2.We had dinner in the hotel restaurant but were disappointed by the very limited choices, especially with desserts. It was also cold to the point that we had to put jackets on and our food also went cold very quickly. 3. Please put instructions for the safe with the others in the folder. They were too small to read on the safe itself even with reading glasses.

Srini Business - 10/08/2019 AccorHotels review
« Good location Good service »

I enjoyed my stay apart from couple of simple stuff. The gym was way too small for any hotel I've stayed. Lack of vegetarian options for room service menu. The lounge @ level 13 was stunning and good bar.

Anonymous Friends - 09/08/2019 AccorHotels review
« Not everything was in order »

Rooms were not ready as booked. My toilet had marks in pan

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