Hotel - Mercure Lisieux Hotel Normandie
Mercure Hotel Mercure Hotel

Mercure Lisieux Hotel Normandie

3.5/5 355 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request  (Nearby)
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Paying)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track
    • Karting facilities (Nearby)
    • Squash court (Nearby)
    • Table tennis
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ISOROY5 km / 3.11 mi NESTLE5 km / 3.13 mi
KNORR BREMSE2 km / 1.25 mi

Congress centre

DEAUVILLE28 km / 17.5 mi

Exhibition centre

LISIEUX1 km / 0.63 mi

Your meetings and events

Its four meeting rooms with Wi-Fi access and natural light can accommodate up to 120 people. You have access to expert service for advice, assistance, and event organization.The Mercure Lisieux is the ideal location in Normandy for any type of meeting.

Mercure Lisieux Hotel Normandie Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ORPOLIN 35 m2 2 m 50 25 25 35 35
BISQUET 36 m2 2 m 25 15 15 15 0
FREQUIN 37 m2 2 m 45 20 20 25 33
FREQUIN+ORPOLIN 80 m2 2 m 90 45 45 55 65
AVROLLES 110 m2 2 m 110 40 40 65 77
    • Screen
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose from our two available room categories: Standard Room with a double bed and sofa bed or a Mansard Roof Room with twin beds.

  • 71 rooms
  • 65 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 1,240 reviews

Our guest reviews for
Mercure Lisieux Hotel Normandie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 355 reviews
Anonymous Families - 15/08/2019 AccorHotels review
« Ok »

Small rooms but clean. Breakfast buffet too crowded and products not very good (sacrambled eggs w/ burnt taste, croissants not fresh, etc..)

Malcolm Couples - 12/08/2019 AccorHotels review
« Stop over »

Ideal location and friendly staff

B N. Couples - 12/08/2019 AccorHotels review
« Useful base »

Great place to stay to explore Lisieux and beyond - a beautiful area

Anonymous Families - 10/08/2019 AccorHotels review

Good value for money. The staff was really friendly.

Boyang Couples - 07/08/2019 AccorHotels review
« A Mercure worse than Ibis Budget »

Pros: + Good location for traveling by cars + Has swimming pool + The staff are friendly and speak English Cons: + Not all rooms are equipped with air conditioning. + If you choose the room with air conditioning, then it is on the attic. It is different than what I reserved. For example, it is smaller than described; It has a sofa in the description but this one does not. + Problems about the room: (i) The room is dirty and smells bad. (ii) The pillow is worn and its filling has already become clustered. (iii) No toiletries by default, you have to ask. (iv) The bedside lamps do not work. (v) The washbasin is jammed and water is evacuated very slowly. + Average breakfast. Can't even cook scrambled eggs properly. But the pastries are very nice.

Michael Families - 06/08/2019 AccorHotels review
« Good accommodation but not so good food »

The actual comfort and rooms were fine, basic food ok, coffee terrible, dessert buffet lots of sugar no flavour

Anonymous Couples - 01/08/2019 AccorHotels review

Friendly reception. Convenient room & welcoming also for our dog .

Linda M. Couples - 28/07/2019 AccorHotels review
« Great air-conditioned room, but lobby and restaurant too hot »

The room was very good and nice and cool as the temperatures were very high outside. However the public areas were not cooled and uncomfortable. The réception staff were very busy and the hotel appeared understaffed. The following morning on check out, the staff member was very nice and offered us breakfast (we’re both seniors) and when we said we had no time he prepared coffee and various patisserie to take away. Very good service.

M.s. Business - 16/07/2019 AccorHotels review
« satisfactory »

I stay for business and have been client here for last 3 years. However refurbishment was recently done unfortunately I had the perception that expenses will be covered by offering less (such as e.g. cuts on breakfast (croissant, expresso coffee). I hope not be sending the wrong message but trying to point out room for improvement. Staff was friendly as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regarding your comments on the breakfast, I want to assure you that there was no cut at all. On our buffet you have 3 kind of danish pastries (croissant, chocolate croissant and grape danish pastry). As well espresso coffee is available on request. It seems that at the time you came for breakfast, the buffet was not replenished as it should be at anytime. Sincerely, Alban Daubenton Hotel Manager

Susan Families - 03/07/2019 AccorHotels review
« Haven't Met a More Helpful Staff »

Your staff really makes the stay. The rooms are ok, the hotel is ok, but the staff is really phenomenal! We needed help with extending a dinner reservation, finding our rooms, and a few other things, and your staff really went the extra mile. (they even encouraged my so-so French- ha ha) Also, when we were at breakfast, we witnessed a British guest who had been left by her tour group, and had no idea what to do. Your staff sprung into action, trying to figure out who to call (it was a Sunday morning) and doing everything they could to try to reunite this woman with her group. Our family was so impressed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NAYLA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

David Couples - 23/06/2019 AccorHotels review
« a delightful experience with lovely staff who make you feel welcome »

See above a delightful experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Colin C. Couples - 02/06/2019 AccorHotels review
« enjoyable, albeit brief »

Food good, service good, some funny other guests (car owners outing), no problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. c., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Martin Couples - 24/04/2019 AccorHotels review
« Enjoyable 1 night stay »

Nice hotel. Staff very helpful. Room was not overly large but OK. Nicely furnished. Shower clean and functioning properly We had an evening meal which was very nice but a bit pricey

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tim Business - 07/02/2019 AccorHotels review
« A little outdated »

Services friendly as always. Food is good. Rooms could be updated. Why, if so pricy, is there no fitness room at all?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Toute l'équipe du Mercure Lisieux Normandie.

Anonymous Couples - 31/12/2018 AccorHotels review
« I was a bit disappointed compared with our visit in October 1917. »

Overall, our experience was reasonable, but the TV in our room didn't work properly (a problem with cable throughout the hotel apparently) and one of the bedside lamps was broken (not the bulb) which made reading in bed uncomfortable. I reported both of these problems to reception but there was little that could be done on the spot. In the dining room the starter help-yourself buffet was excellent and so was breakfast the following morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Jp Business - 27/11/2018 AccorHotels review
« RAS »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Toute l'équipe du Mercure Lisieux Normandie

Xxxxxxxx Business - 25/10/2018 AccorHotels review
« excellente »

excellente, sympathique

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENCE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 27/09/2018 AccorHotels review
« quiet and calm »

quiet and calm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

Peter S. Couples - 28/08/2018 AccorHotels review
« Good »

Comfortable but lacked air conditioning or even a fan in the room With the window open the room was very noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

Alison D. Couples - 28/08/2018 AccorHotels review
« Staff very friendly and room clean »

Enjoyable food great staff friendly and room clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISON D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lisieux Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alain LARUE Manager

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