Hotel - ibis Jakarta Arcadia
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Jakarta Arcadia Hotel

4.0/5 792 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AMERICAN EMBASSY2 km / 1.24 mi UNITED NATION OFFICE0.3 km / 0.19 mi
FRENCH EMBASSY0.3 km / 0.19 mi

Congress centre

JAKARTA HILTON CONVENTION CENTRE3 km / 1.86 mi

Exhibition centre

JAKARTA FAIR GROUND5 km / 3.11 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TORAJA 21 m2 3 m 20 8 10 6 40
PICASSO 88 m2 3 m 80 35 35 40 20
    • Podium
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 93 rooms
  • 65 non-smoking rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,445 reviews

Our guest reviews for
ibis Jakarta Arcadia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 792 reviews
Anonymous Business - 09/11/2019 Confirmed reviews AccorHotels
« nice »

good

Our hotel has responded to the review
Our hotel has responded to the review

Bapak Aldo yang terhormat, Kami sangat berterima kasih atas kunjungan Anda di ibis Jakarta Arcadia. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ignacio De La Sierra General Manager

Febbie F. Business - 30/10/2019 Confirmed reviews AccorHotels
« Not bad but not that good »

It was my 2nd-time stay at Ibis Arcadia, overall it was good but why I always got a room which has a problem. For example, the AC didn't work well (feeling hot) and the room has a smell not good.

Our hotel has responded to the review
Our hotel has responded to the review

Ibu Febbie F. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di ibis Jakarta Arcadia. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda, perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Ibis, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu oleh karena itu, umpan balik Anda sangat penting bagi kami. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami, Ignacio De La Sierra General Manager

Asmah Business - 26/10/2019 Confirmed reviews AccorHotels
« Good »

Nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Asmah, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

Business - 13/10/2019 TripAdvisor review
« Ibis Jakarta Arcadia, an Excellent Budget Hotel , Met All My Expectations! »

As usual I had another excellent 2 nights stay recently at Ibis Jakarta, Arcadia. The hotel met with all my expectations. The staff greeted and made me felt very welcome as I walked through the front door to check in. The room allocated to me was clean and comfortable. i slept very well during the two nights I stayed at the hotel. Location wise, it is excellent . All essential facilities are nearby within walking distance. I highly recommend this hotel to all budget travelers to Jakarta. Personally , without question, I shall return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear georgekhor2015, We very much appreciate your comments regarding your stay at Ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

Mufrida Families - 12/10/2019 Confirmed reviews AccorHotels
« Hot »

Warm welcome service from your staff. Which was amazing! Friendly and helpful, excellent services. Unfortunate when we were about to go to our bedroom, it was out of our expectations from what we had earlier from your staff. No aircon in the elevator it was very hot, barely can breathe during the hot weather last time. The alley hotel was very hot as well! We requested baby crib was look very old and dirty. We weren’t happy during my stay, we all know Ibis is one of popular hotel in Indonesia, we were hoping that the hotel will be amazing as seen from the picture.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mufrida, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ignacio De La Sierra General Manager

A Friends - 08/10/2019 Confirmed reviews AccorHotels
« Cockroaches »

In a 3 night stay, i saw 20 cockroaches in my bathroom. They were everywhere. Pretty disgusting, ask house cleaning to spray bug spray on the first night, didnt really help with the problem. Bed were also springy, meaning i can feel the metal springs not comfortable. No refrigerator, didn't check if part of the room amenities but I haven't come across hotels recently with no fridge in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear aarom, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ignacio De La Sierra General Manager

Caca Families - 07/10/2019 Confirmed reviews AccorHotels
« satisfied »

this hotel is in great area, close to the crowd, the room is ok, the service is very nice. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear dian, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

R. Business - 07/10/2019 Confirmed reviews AccorHotels
« Worst »

Absolutely sub standard service of Accor group - non functioning AC - noise in the morning - very uncomfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear muhammad r., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia especially in regards to AC and the noise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ignacio De La Sierra General Manager General Manager

Anonymous Families - 25/09/2019 Confirmed reviews AccorHotels
« best hotel at the center of the city »

Best location, nice surroundings, kind hotel employee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear willy, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

Yudi Solo - 24/09/2019 Confirmed reviews AccorHotels
« Good service »

Its a good location, good service. But not about their cleaness in my bathroom. The shower cannot change to warm and its too hot. The closet literally almost broken. The wastafel not clean. And My room is 402

Our hotel has responded to the review
Our hotel has responded to the review

Dear yudi, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback as well as constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

Azyumardi A. Business - 16/09/2019 Confirmed reviews AccorHotels
« Good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear azyumardi, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

Firdaus Business - 15/09/2019 Confirmed reviews AccorHotels
« Best hotel ever in central jakarta »

I simply love it. Period

Our hotel has responded to the review
Our hotel has responded to the review

Dear wan i., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

C. Solo - 15/09/2019 Confirmed reviews AccorHotels
« could have be better »

The stay was good, but you could provided more amenities. no shampoo, no conditioner, no shower gel. just a refill box of unknown liquid attached to the wall nearby the shower. it's probably a shower gel but no label and it looks super suspicious. you know you can provide a proper shampoo, conditioner, shower gel, lotion not a 3 in 1 cleanser. and please put more electricity plug. i can only find 1 close to the kettle. the breakfast was enough and I do appreciate the welcome fruit. but you know you can do better for the amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear aang c., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ignacio De La Sierra General Manager

Masyitah M. Families - 09/09/2019 Confirmed reviews AccorHotels
« Good »

It was okay. There were some technical issues with the room where we stayed in but the staff helped us to move to another room. They were friendly and helpful. It was a nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear masyitah, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Anonymous Business - 04/09/2019 Confirmed reviews AccorHotels
« No good »

I stayed for 3 nights at the hotel but the bed sheet is never changed. Only cleaned up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear akim t., Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Anonymous Families - 03/09/2019 Confirmed reviews AccorHotels
« Quite nice at affordable price »

It was nice, the only drawbacks were, the bathroom sparked bad odor due to clogged hairs in the outlet (we need to remove it ourself) and there was no swimming pool, but it is understanable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

Rafael A. S. Couples - 26/08/2019 Confirmed reviews AccorHotels
« Average Hotel »

This was an average hotel, good location and good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rafael S., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Pane J. Families - 26/08/2019 Confirmed reviews AccorHotels
« Strategic location »

My family stay in this hotel to enjoy Indonesia Independence day on August 17th and enjoy car free day, next day. Only 3 minutes walk to CFD event. Room simple and clean, better if hotel ‘kulkas’ In the room. Breakfast not so many choice, but pastry was good. Many delicious and famous hawker food near the hotel during night time. I will stay again in this hotel, because location is strategic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jauharsy, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Trish B. Solo - 21/08/2019 Confirmed reviews AccorHotels
« The room was nice and clean and the bed and pillows were nice and comfortable. Sometimes the hallway smelt of smoke which was not nice but luckily the smell didn't come into my room. »

Very good service and I was particularly impressed by and grateful to your security guard who helped me take my luggage to the Sari Pan Pacific on the day I checked out. This was wonderful service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trish B., We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heri Lee Front Office Manager

Ruri B. Friends - 20/08/2019 Confirmed reviews AccorHotels
« Just ok »

Thank you for having me as a Accor Platinum member. Just input to have more attention and serious to you loyal members, especially on his or her accurate name, the title : Mr / Ms. Any mistake on this supposed to untollerate since they made their reservation details using member's personal profile. Need to clarify first any welcome / compliment letter signed by General Manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bapak Rury, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heri Lee Front Office Manager

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