Hotel - Novotel Bangkok Bangna
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Novotel Bangkok Bangna Hotel

4.0/5 809 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BRISTOL MYER SQUIBB2 km / 1.24 mi MAERSK-SEALAND3 km / 1.86 mi
DELTA ELECTRONICS10 km / 6.21 mi PRANDA JEWELRY2 km / 1.25 mi

Congress centre

BANGKOK CONVENTION CENTER BITEC3 km / 1.86 mi BITEC2 km / 1.25 mi

Exhibition centre

BITEC3 km / 1.86 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Bangkok Bangna Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Suanluang Ballroom 465 m2 5 m 400 50 0 200 350
Boardroom 1 28 m2 3 m 0 0 12 0 0
Boardroom 2 25 m2 3 m 0 0 14 0 0
Boardroom 3 16 m2 3 m 0 0 8 0 0
Suanluang 1 86 m2 5 m 60 30 0 45 80
Suanluang 2 86 m2 5 m 60 30 0 45 80
Suanluang 3 86 m2 5 m 60 30 0 45 80
Suanluang 4 207 m2 3 m 150 40 0 80 130
Suanluang 5 63 m2 3 m 30 10 0 30 80
TANA Room 500 m2 3 m 360 105 0 230 250
    • Screen
    • Flipchart
    • Auditorium
    • TV with VCR
    • Meeting room
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 284 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,445 reviews

Our guest reviews for
Novotel Bangkok Bangna

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 809 reviews
Greg B. Business - 13/05/2019 AccorHotels certified review
« Home Away from Home »

As I stay at the NOVOTEL Bangna often it’s like my second home. All staff are very welcoming and look after me very well. But most of all I enjoy winding the day down at the bar listening to the beautiful voice of Gladys. I make a point of getting to the bar every night to have a quiet drink and listen to Gladys & Don.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg B., Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to Gladys and Don and to the rest of the Management Team. This will keep our entire, including the management team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for your Loyaltu and for sharing your experience in staying with us, your second home, we really appreciate it. See you again soon. Sincerely, Prasert Boonchu General Manager

Dimo Business - 09/05/2019 AccorHotels certified review
« Fantastic Hotel »

The hotel personel and the hotel itself make you feel comfortable just like home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimo, We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Chris Z. Families - 08/05/2019 AccorHotels certified review
« Tired hotel and smelly musty room »

Checking into an Executive King room which smelled of mold and must was not the way to start the weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris Z., We would like to extend our deepest gratitude to you in taking the time to answer our survey regarding your stay here with us, in Novotel Bangkok Bangna. After going thru your comments, we would like to apologize for the inconvenience caused by the unpleasant scent of the room that you've stayed in. We’d like you to know that there is nothing we treat of a better value than satisfied guests who can’t wait to get another better experience while they are away from their home. This has been brought to the attention of our Executive Housekeeper to have her team do a deep cleaning on the said room. To this day, one of our focuses will be your suggestion as we are convinced that it will create a better customer experience. We will be increasing our efforts so that in the future, this matter will not happen again. We hope to see you again. Sincerely, Prasert Boonchu General Manager

Anonymous Families - 01/05/2019 AccorHotels certified review
« Everything was good »

Eficient service. The room was ready. The room was clean and perfect. The restaurant was good also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. The comments that you have provided us about our overall service, will not only offer motivation within our team to aim for service excellence, but will also engage us to think of ways to make each and everyone’s stay truly a remarkable one. We are in gratitude to you for sharing your experience, and we hope your next visit will be as pleasurable as the previous one. Sincerely, Prasert Boonchu General Manager

Jason T. Business - 28/04/2019 AccorHotels certified review
« Okay... »

Was okay... Place still under construction. Place is old. Gym is okay but equipment on the old side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason T., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. I will definitely ensure that the ratings and comments you have provided will be shared to our colleagues and to our management Team. We just want to let you know that we are still on the process of renovating our accommodations and facilities and we are convinced that these projects will make your stay even more pleasurable in the near future and please accept my sincerest apologies for any inconvenience caused by these events. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Paul H. Business - 17/04/2019 AccorHotels certified review
« You looked after me very well from Check in to check out »

Thank you for room allocation, that was very important Pre arrival communication was very good as well Quiet due to Nee Year but all staff were very attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H, We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. The comments and feedback that you have provided us about our overall service, will not only offer motivation within our team to aim for service excellence, but will also engage us to think of ways to make each and everyone’s stay truly a remarkable one. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely,

Elton.l. Business - 17/04/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elton L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Nataliya Couples - 13/04/2019 AccorHotels certified review
« Not the best Novotel I’ve seen... »

We were staying for a long period of time. The room is dark, wet and stinky. The only clean part of it is bathroom. Windows are dark, no sun comes inside, they don’t open, and the a/c hasn’t been cleaned forever. There’s no air to breathe. The carpet is dirty with obvious stains on it. All furniture is very old. The staff is very friendly but not always helpful. Only few people really understand English. The kitchen is ok, but it seems to me people in Thailand don’t get how the dish can be without garlic or spices... The hotel doesn’t have any territory, just a swimming pool with a few trees on balcony.

Mark L. Families - 12/04/2019 AccorHotels certified review
« Reception personnel rubbish »

The reception staff took 4500 baht from me for the room which I didn't owe they told us this on check out and not check in, you need to audit the reception staff as I think there stealing guests money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mark L., Please accept our deepest thanks for putting an effort to complete our survey and providing us comments that will further better our accommodation and services as you stay with us here in Novotel Bangkok Bangna. We see that our actions have impacted you unnecessarily. I did personally investigate on this case, with the issue of charging you during check-out for your 1 night stay, it was because the credit card (last for digits of ************6950) that you've used for your reservation, was not charged. For some reason, the card rejected the transaction. That's why our receptionist asked you to pay upon check-out instead. But if in any case, your credit card statement shows that we also charge you for your stay here, please send a copy to us and we would be more than happy to refund the money. Nonetheless, we will see to it that your experience with our front desk team will be looked upon further to prevent this from happening again. We will add this to our Training syllabus if necessary, to even more improve our overall service. On behalf of our Team, please accept my sincerest apologies. Our greatest assets are our guest, and there is nothing more important for us than to see them having a blissful experience even for a short period of time. Sincerely, Prasert Boonchu General Manager

David L. Business - 12/04/2019 AccorHotels certified review
« Decent but plenty of room for improvement »

nice room, check in good, gym is too hot and equipment is dated/verging on unsafe, restaurant staff need training

Our hotel has responded to the review
Our hotel has responded to the review

Dear David L., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive feedback from our guests. . I will definitely ensure that these will be shared to them and to our management Team. Also, we just want to let you know that we are still on the process of renovating our accommodations and facilities, which includes the fitness/gym equipment. We are convinced that these projects will make your stay even more pleasurable in the near future. Your feedback about our restaurant staff will be looked upon further and will conduct necessary training to further improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Ha T. Business - 10/04/2019 AccorHotels certified review
« Nice Hotel »

Everything is good but the door of room and door of bathroom, hard to open it. Staff are nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ha T., We appreciate you taking the time in completing the survey and providing valuable ratings and comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, your feedback about the room and bathroom door will be checked by engineering to fix any issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Mohammad N. Couples - 07/04/2019 AccorHotels certified review
« Mr »

Very bad

Ajarn J. &. F. Families - 05/04/2019 AccorHotels certified review
« Above and Beyond the Call of Duty! »

Having driven passed this hotel countless times, we finally had an unexpected opportunity to stay ahead of a trip back to UK. Special thanks to Khun Joey who went out of his way to assist us with a number of questions and requrements at very short notice. Check-in was smooth. Had pre-dinner drinks in the bar before the buffet in the evening and both were excellent. No complaints whatsoever and we shall be back. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajarn Jon & F., Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues, most especially to Khun Joey and to the rest of the Management Team. This will keep our entire, including the management team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you again for sharing and we really appreciate it. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Mark Friends - 02/04/2019 AccorHotels certified review
« Good location and very helpful staff »

The staff are friendly, helpful and polite., especially the concierge. The rooms are on the smallish side but comfortable clean and quite well equipped. Very good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you very much for such lovely comments regarding your experience during your stay at Novotel Bangkok Bangna. I will definitely share this to our colleagues and to the rest of the Management Team. Your comments about our staff and overall service will keep our entire team motivated in providing the highest level of guest experience at all times. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Udhay K. Business - 01/04/2019 AccorHotels certified review
« Overall fine »

Fine but foods was let out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Udhay K., Thank you for taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive feedback from our guests. We just to let you know that our menu at The Square and Shui Xin restaurants will be updated by next month. Also, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are in gratitude to you for sharing your experience, and we hope your next visit will be as pleasurable as the previous one. Sincerely, Prasert Boonchu General Manager

Guy C. Business - 01/04/2019 AccorHotels certified review
« February / March 2019 Visit »

My stay was as expected as I am a regular visitor to this Hotel. The Staff at the Bar ( K.Natt / K.Sal, Gladys and K.Beer) all looked after me well. I think the pool area need to be looked at as now some of the sunbeds are broken, All of the umbrella's are broken and the whole area is now looking a little untidy. I like to spend time in the sun at the weekends so I do use this area. Maybe it is time to change the sunbed mattresses as ants live in some of them and when you use the bed you get bitten by the ants. Maybe even just change the current sunbeds for the white plastic ones currently used at many beach resorts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. Our entire team would be delighted to know about your comments and how satisfied you were with our service during your last stay, most especially The Bar team. Also, we just want to let you know that we are still on the process of renovating our accommodations and facilities, including in our 2019 projects are the fitness and swimming pool area. We are convinced that these projects will make your stay even more pleasurable in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Anonymous Business - 31/03/2019 AccorHotels certified review
« Comfortable and value for money »

Comfortable as usual good to finally get a renovated room on this occassion although understanding upgrades take time to complete

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Jp W. Business - 30/03/2019 AccorHotels certified review
« Some facilities need to be upgrated »

As title, some of the facilities need to be upgraded. But the overall living environment ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. Chih P., Please accept our deepest thanks for putting an effort to complete our survey and providing us comments that will further better our accommodation and services as you stay with us here in Novotel Bangkok Bangna. I will definitely ensure that the ratings and comments you have provided will be shared to our colleagues and to our management Team. We just want to let you know that we are still on the process of renovating our accommodations and facilities and we are convinced that these projects will make your stay even more pleasurable in the near future. On behalf of our Team, thank you for engaging in our survey and acknowledging our strengths and weaknesses. We hope to see you again soon. Sincerely, Prasert Boonchu General Manager

Barry C. Business - 29/03/2019 AccorHotels certified review
« I found all staff members very polite and curtious and would not hesitate to stay there again when in town »

I personally would not change anything like I said above you have excellent staff and the food was great, If I could make one suggestion for you breakfast menu milk should be a jug and not in little cardboard boxes, which makes a mess.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry C., We appreciate you taking the time in completing the survey and providing valuable comments regarding your stay in Novotel Bangkok Bangna. It is always a pleasure to receive feedback our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, your suggestion about having milk in a jug is actually available in our coffee bar at the restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

Rocky Business - 29/03/2019 AccorHotels certified review
« Excellent »

It was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rocky, We are ecstatic and honored to learn that you have enjoyed your stay with us here in Novotel Bangkok Bangna. We will actively use it to motivate our Team to always aim for service excellence. I will also let all of our colleagues know about your pleasant experience and how satisfied you were with our service during your stay. Thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Prasert Boonchu General Manager

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