Hotel - Mercure Tours Sud Hotel
Mercure Hotel Mercure Hotel

Mercure Tours Sud Hotel

3.5/5 631 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AUCHAN DIRECTION REGIONALE4 km / 2.49 mi FRANSBONHOMME2 km / 1.25 mi HUTCHINSON3 km / 1.88 mi
CHARLES ANDRE4 km / 2.49 mi HENRY SCHEIN3 km / 1 mi MICHELIN1 km / 0.63 mi

Congress centre

ESPACE MALRAUX0.1 km / 0.06 mi

Exhibition centre

PARC DES EXPOSITIONS DE TOURS12 km / 7.5 mi

Your meetings and events

With its 8 fully equipped meeting rooms (Wi-Fi access, video projector etc.) with natural light, our hotel can accommodate up to 1000 people.You can also take advantage of our all-inclusive packages for organizing your seminars. Our indoor swimming pool with steam room, sauna, and whirlpool bath is an asset for your incentives.

Mercure Tours Sud Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RONSARD 60 m2 3 m 50 25 20 25 50
SALLE 3 60 m2 3 m 50 25 20 25 50
SALLE 5 60 m2 3 m 50 25 20 25 50
DESCARTES 70 m2 3 m 60 28 30 35 60
GALERIE 80 m2 5 m 0 0 0 0 50
RABELAIS 90 m2 3 m 90 30 40 45 80
AUDIOVISUELLE 120 m2 2 m 100 30 45 50 90
RABELAIS + DESCARTES 160 m2 3 m 150 30 70 80 140
BERNARD PLISSON 400 m2 7 m 300 50 150 200 300
AUDITORIUM 1,000 m2 20 m 820 0 0 0 0
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Syndicate rooms
    • High speed transmission line
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose the room that meets your needs: Standard Room that accommodates up to three people or Superior Room with added comfort and room for up to four people.

  • 76 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 family rooms
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,957 reviews

Our guest reviews for
Mercure Tours Sud Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 631 reviews
S. Business - 21/10/2019 Confirmed reviews AccorHotels
« good business Hotel »

Stayed there multiple times.. it's a good Business Hotel.... surroudings pure nature……

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET General Manager

Wouter V. D. Business - 07/10/2019 Confirmed reviews AccorHotels
« Depressing building »

Stay was ok. Building is very cheap/old/depressing looking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. VAN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. We are happy to read that your stay was fine but sorry that you didn't like the buildng. We would be happy to welcome again . Sincerely, Arnaud COCHET General Manager

Anne-marie H. Couples - 29/09/2019 Confirmed reviews AccorHotels
« Lovely stay »

Really nice stay at this hotel with added bonus of the pool, just what we needed after a long day of travelling. Room was excellent, helpful staff. Breakfast was average, good selection of choices, could be improved as hot food was lukewarm or cold. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET General Manager

Martin S. Couples - 23/09/2019 Confirmed reviews AccorHotels
« Fantastic stay. »

Excellent rooms, evening meal and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET General Manager

Couples - 14/09/2019 TripAdvisor review
« Great for dog owners. »

A basic Mercure hotel though the food has improved immensely. The rooms are the same, basic but comfortable but for the terrible chemical scent used when washing the bed linen. Why? Near the hotel is a lake bordered by a path which is great for walking the dog if you have one. The staff were very pleasant and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peter B. Couples - 01/09/2019 Confirmed reviews AccorHotels
« Enjoyed our stay as usual »

We stayed 3 nights. Room comfortable. Breakfast fine. Prepayed for the evening meal. This was good quality but only choice of two starters and two main courses. Fortunately they changed on the second meal but I consider only two of each to be inadequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud COCHET Directeur

G. Business - 30/08/2019 Confirmed reviews AccorHotels
« Excellent »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, G., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Arnaud COCHET Directeur

Kenny Couples - 27/08/2019 Confirmed reviews AccorHotels
« Out of town base for Loire regional visit »

Room and service as expected for Mercure brand. However, this is the first time that my complimentary welcome drink voucher is valid for ONE person, not the usual two guests within my booking. Very strange, I thought. This is confirmed by the bar staff that served us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding to the welcome drink, we apply the Accor policy to a drink offer for the loyalty card owner, as indicated on the voucher given on your arrival. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud COCHET General Manager

Email L. Families - 25/08/2019 Confirmed reviews AccorHotels
« Fourth or fifth stay at reliable hotel »

Overnight stay en route to Dordogne

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET Directeur

S. Business - 13/08/2019 Confirmed reviews AccorHotels
« Good Hotel, nice amendeties »

Hi, good hotel with good amendeties. Staff is friendly.. Watch out to get a room in the upper floors... the level -1 is not (yet) renovated......

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir HOLGER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET Directeur

Anna G. Families - 12/08/2019 Confirmed reviews AccorHotels
« Good facilities and large car park »

All was good with the exception of the pool area being extremely slippery and the air conditioning in the room not operating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we try to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud COCHET General Manager

Anonymous Couples - 12/08/2019 Confirmed reviews AccorHotels

Good room, clean and quiet. Was upgrated to Privilege room. Nice pool, jacuzzi and hammam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Arnaud COCHET General Manager

Gary S. Business - 11/08/2019 Confirmed reviews AccorHotels
« Very comfortable, all aspects of hotel »

Nice room, Nice staff, Nice ambiance, Nice Stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Arnaud COCHET General Manager

Anonymous Families - 10/08/2019 Confirmed reviews AccorHotels
« Valeur sure »

Consistent quality and no surprises - important when travelling with kids

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET Directeur

Denis R. Couples - 07/08/2019 Confirmed reviews AccorHotels
« ReturnVisit »

As usual our stay was most pleasant. The food was excellent, the room was perfect & the staff most helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Sud. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Arnaud COCHET General Manager

Mike W. Families - 23/07/2019 Confirmed reviews AccorHotels
« Mr »

Our stay was great, but we had specifically booked this hotel as we were travelling with my wife's parents, and her father is a PMR. We called after making the booking, to confirm that we had a disabled access room. On arrival, we were told there was no record of this call and that we didn't have a disabled room! Fortunately the staff were able to correct the error.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Arnaud COCHET Directeur

Family - 17/07/2019 TripAdvisor review
« Mercure Tours Sud »

We were travelling on holiday with our dog. We choose Accor hotels because they are good value and dog friendly. It was a shock to find that our dog was not allowed to accompany us in the restaurant, for dinner or breakfast! This is the first time this has ever happened to us in France. We booked and paid for breakfast ahead of arrival, and nothing was said even though we put the dog on the booking. Nothing was said on check in, even though it was clear we were with a dog. It was embarrassing and inconvenient to be turned away when we turned up for our dinner, which we had reserved a table for. We did not have breakfast even though we had paid for it, as we were still angry about being refused entry for dinner. This hotel is in an ideal location for us, giving a break in the journey between the Dordogne and the northern ports. But obviously we will not be using it again. Our dog is a valued family member and, as I said above, we have never experienced this elsewhere in France. VERY disappointed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W, Thank you for your comments regarding your stay at Mercure Tours sud. We are happy to welcome dogs in our hotel but not in our restaurant. We can understand your position. We took this decision after several complaints of guests without dogs that we can understanbd as well. Some guests leave their dogs in their bedroom during theit dinner or order a room service. We would be happy to welcome you again in our establishment. Best regards. Arnaud COCHET General manager

Robyn Couples - 14/07/2019 Confirmed reviews AccorHotels
« Stay near Tours »

Not far from town with free parking and great facilities. I certainly enjoyed the indoor pool and steam room at the hotel. The atrium glass roofed bar/sitting area was very comfortable and we enjoyed our dinner in the restaurant. The staff were very friendly and helpful which is great when we don’t speak French very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Arnaud COCHET Directeur

Couples - 13/07/2019 TripAdvisor review
« Good for short stay. »

Well presented hotel in quiet wooded location as well as being handy for main road. Excellent walks in woodland and around lake directly accessible from hotel. 5 minutes from park and ride into town centre. Comfortable room with food well up to the expected standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Claus M. Business - 12/07/2019 Confirmed reviews AccorHotels
« There are a lot better Mercure hotels! »

I felt not welcome. Reception not really friendly. No upgrade offered, although rooms were available and I have Platinum status. As I have asked for a bathrobe, the lady at the reception asked me to pay 10€. In the restaurant I have got only a small beer as welcome drink. Just a few examples which describes how a hotel can loose credit points by their customers not offering small minor things. By the way, no welcome present on the room neither.

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