WIFI/Internet Access- Choose between rooms or independent bungalows
- Fitness centre and basketball court
- Family-friendly facilities and Kids Club
- Western and local fare at Janggala restaurant
- WiFi in rooms and communal areas
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
-
Parking
- Private outdoor parking
- Public outdoor parking
- Bus/coach parking area
-
Services for children
- Children's Club for 3 to 6 years
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
- Outdoor playground for children
-
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
- SURABAYA JUANDA
-
Languages spoken at the hotel
- English
- Reception open 24 hours a day
- LATE CHECK-OUT UP TO 5PM
- Dry cleaning / Ironing
-
Boutiques/shopping
- Cash machine
- Currency exchange
- Porter
- Concierge
Hotel location
Jalan Ngagel 173-175
60246
surabaya
indonesia
- BUNGURSIH BUS STATION : BUNGURASIH STN
- BUNGURSIH BUS STATION. : BUNGURASIH STN
- <span>SURABAYA JUANDA</span> At 20km / 12.5 miles - Shuttle paying
- <span>GUBENG</span> At 3km / 1.87 miles
- <span>PASAR TURI</span> At 10km / 6.25 miles
GPS : -7.296002, 112.742909
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| JAYABHAYA | 24 m2 | 3 m | 25 | 15 | 10 | 15 | 10 |
| BRAWIJAYA 3 | 84 m2 | 7 m | 100 | 30 | 50 | 50 | 30 |
| BRAWIJAYA 1 | 96 m2 | 7 m | 100 | 30 | 30 | 50 | 30 |
| BRAWIJAYA 2 | 144 m2 | 7 m | 150 | 50 | 60 | 80 | 80 |
| BRAWIJAYA | 324 m2 | 7 m | 350 | 110 | 150 | 180 | 170 |
Our rooms
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Suite
Superior Room
A modern spacious room with 1 King bed or 2 single beds, en suite bath/shower, work area, satellite TV with pay movies and internet access, broadband connection, hair dryer, minibar, and garden view. Maximum 2 to 4 people. Up to 2 adults and 2 children.
- 144 rooms
- 18 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
Our restaurants and bars
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Dinning
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BAR
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BAR
Our guest reviews for
Novotel Surabaya - Hotel & Suites
100% genuine reviews from our guests
Find out more
Dear ranti d., Thank you for taking the time to tell us about your experience at the Novotel Surabaya - Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comment about mosquitos we are soon follow up and your comment about the price of cofffee is high expensive we will inform to our restaurant manager as a feedback for us on selling price. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear nadjamuddin a., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr ahmad f., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr.agus s., Thank you for taking the time to tell us about your experience at the Novotel Surabaya - Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr Budi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear devy c., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr,setya B., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr brian j., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr.Arie S., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Ms.siti h., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Ms. a. andrea, We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear silvia m., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timothy Gabriel Asst Front Office Manager
Dear Tyas w., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timothy Gabriel Ast Front Office Manager
Dear indra h., Thank you for taking the time to tell us about your experience at the Novotel Surabaya - Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Timothy Gabriel Ast Front Office Manager
Dear Ms.d. dhadiati, We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mrs.magdalena o., Thank you for taking the time to tell us about your experience at the Novotel Surabaya - Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again we do apologize for unexpected condition and we thank for all your input and surely we will share to our team to improvement all your highlight comment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr.Agung P., Thank you for taking the time to tell us about your experience at the Novotel Surabaya - Hotel & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr. Andrew R., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear shinta m., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
Dear Mr. Ikhsan Maisa P., We very much appreciate your comments regarding your stay at the Novotel Surabaya - Hotel & Suites. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Related your comment about AC at your room a bit smell we are directly inform our technician to fixs it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruzi Okta Febrian Front Office Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
