Hotel - Mercure Chiang Mai
Mercure Hotel Mercure Hotel

Mercure Chiang Mai

3.5/5 1,195 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AIA GROUP5 km / 3.11 mi BANGKOK BANK0.5 km / 0.31 mi NATIONAL BANK THAI5 km / 3.11 mi US CONSULATE6 km / 3.73 mi
AIRPORT BUSINESS6 km / 3.73 mi BRITISH CONSULATE10 km / 6.21 mi PLAN INTERNATIONAL1 km / 0.63 mi

Congress centre

CHIANGMAI UNIVERSITY CENTRE3 km / 1.86 mi

Exhibition and convention centre

CONVENTION CENTRE3 km / 1.86 mi MAE RIM15 km / 9.32 mi NIMMANHAEMIN2 km / 1.24 mi

Exhibition centre

FINE ARTS EXHIBITION CENTRE7 km / 4.38 mi

Your meetings and events

At Mercure, we provide conference facilities for up to 600 guests. With a wide configuration of stylish rooms and team of event professionals. We promise the right solution to meet every need.

Mercure Chiang Mai Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GARDEN TERRECE II 20 m2 3 m 20 6 8 15 10
GARDEN TERRECE I 22 m2 3 m 20 7 9 15 10
MILAN ROOM 48 m2 3 m 50 20 20 25 20
LONDON 65 m2 3 m 50 20 20 25 30
MILAN BRUSSELS 96 m2 3 m 80 40 35 50 40
PARIS 288 m2 3 m 300 85 85 150 180
GENEVA 640 m2 3 m 600 150 316 350 350
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Syndicate rooms
    • Video equipment
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 159 rooms
  • 100% non-smoking hotel
  • 27 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Satellite/cable colour TV
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 836 reviews

Our guest reviews for
Mercure Chiang Mai

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,195 reviews
Sally W. Solo - 10/11/2019 Confirmed reviews AccorHotels
« Convenient, comfortable and helpful staff »

I always stay at the mercure because of its location and the lovely staff

Heinrich R. E. Solo - 10/11/2019 Confirmed reviews AccorHotels
« Very friendly staff. »

It was my third stay at this hotel. The people are nice, the breakfast is great and the location is very good. I will certainly stay here again.

Fritz S. Solo - 08/11/2019 Confirmed reviews AccorHotels
« Good location, friendly staff »

I stayed for the third time at Mercure Chiang Mai. Every time it was a nice experience. Even though the hotel is getting a little old the rooms are big, clean and are very well equipped with everything you need. Nice breakfast buffet. Attentive staff and very good housekeeping.

Hn Solo - 05/11/2019 Confirmed reviews AccorHotels
« Late checkout package »

This is the second time that I stay at Mercure Chiang Mai. Last time I was assigned near ballroom which brings a bit of noise sometimes but this time- very quite enough. Always happy about Mercure Chiang Mai's arrangement for "late checkout package"- and grateful if kindly share such good practice for other members of accorhotels. Meanwhile, if gaining more frequency for the shuttle to the airport would be highly appreciated.

Anonymous Families - 05/11/2019 Confirmed reviews AccorHotels
« Good time in Chaiangmai Oct 2019 »

First time with Mercure Chiangmai , we quite enjoy the trip. Room is very clean and we have got room upgrade due to we have child , with bed 8 feet amzing. Facilities in room are good. Swimming pool is on maintenence wit hcontractors during day time.Overall are OK, lift a bit small when Chinese Tour group come in the same time. Breakfast was good and my son get benefit for free of charge. Surrounding quite convenience for tourists with Top supermarket and not far to visit various places in city.

C. Couples - 04/11/2019 Confirmed reviews AccorHotels
« affordable and convenience »

a quick holiday with reasonable price with easy access to old town

Alvin Friends - 22/10/2019 Confirmed reviews AccorHotels
« Superb hotel quality, perfect staff service »

Felt very comfortable staying at Mercure Chiang Mai, multiple selection of breakfast served, greated by staff whenever bump into, room facility provided has never been better

Solo travel - 20/10/2019 TripAdvisor review
« Short stay »

Nice hotel, quiet could be cause of the locations. A little outdated and wear and tear as you can tell but all functional. Good customer experience touches felt throughout the hotel. Nice service at checkin and checkout. Was a pleasent stay with the transport to and from the airport a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wifi F, Kinds greeting from Mercure Chiang Mai. Thank you for thaking time to review out hotel folowing your recent stayed. We are pleased to read that you impressed the service which we provided and it made you easy and conveniene while you were stay with us. It always pleasure to recieve good feedback to our staffsm Thease compliments will shared to them for thier working motivation. Thank you very much again and we hope to have the opportunity of welcoming you again when you visited Chiang Mai next time. Sincerely yours, The Management Team

Jgill Solo - 14/10/2019 Confirmed reviews AccorHotels
« Great Hotel -- Tremendous staff with very comfortable accommodations. »

Wonderful experience at the Chiang Mai Mercure hotel. Greeted at the airport by friendly Mercure staff and was safely transported to the hotel. Highly recommend the shuttle service!! Check-in was efficient and was greeted by Tai who welcomed me to the hotel. I was escorted to a clean, comfortable room and my great stay began. Also noteworthy, the hotel restaurant was excellent (great Tai cuisine and very good service); very conscientious housekeeping staff, and the concierge were very informed and helpful. A Chiang Mai jewel -- Excellent hotel with wonderful staff.

AnnaandJack7 Couples - 13/10/2019 TripAdvisor review
« Love the staff »

I have stayed here many times and will continue to as the amazing staff at Mecure Chiang Mai make as feel so welcome every time. It's like home away from home. They even brought up a birthday cake to my room before we checked out and sang happy birthday. Wonderful people and can't wait to return. Khob khun mak mak krup

Christina C. Couples - 18/09/2019 Confirmed reviews AccorHotels
« I will recommend to stay in this hotel with my next trip »

It's nice to stay in Mercure Chiang Mai, convenient location, nice & polite staffs, small & comfortable swimming pool, room is enough spacious with good bf.

Solo travel - 14/09/2019 TripAdvisor review
« Chiang Mai mini break »

First time stay in Chiang Mai. Hotel is just a short stroll yo the north side of city wall. They have a free shuttle bus to and from night market as market is on east side of city wall. Hotel is older but great valve for money. Has a supermarket right beside hotel. They also offer a shuttle bus for 150baht from airport to hotel.

vara_vichakacharu Business - 02/09/2019 TripAdvisor review
« Nice Hotel & Good Location »

This is an old charm hotel in a good location. Everything is above average and hotel staffs are very nice with their smiles. There is a very close supermarket "TOP" that I could buy somethings and good restaurant around the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear vara_vichakacharu, Kind greeting from Mercure Chiang Mai We're appreciated you taking your veluable time to review us of your recent stayed. It's good to know that you impressed with the hotel location which is easy to access the attraction place in Chiang Mai such as Old town the city, MAYA shopping mall, Nimman Complex City, Also near by the hotel in fact the location closed to many convenient store such as TOP supermarket, fresh market, local shop etc. these will make you concenient to find food and stuff. As apart of easy location, we're gratful for your kind compliment to our staff, these praiseds will be sure pass on to our staff for thier woriking motivation as they really want to achieve the highest of guest satisfaction. Once you have plan to visit Chaing Mai again, please do not hesitate to let us know. We are pleased to welcome you back to our hotel always. Sincerely yours, The Mangement Team

C J. C. Families - 23/08/2019 Confirmed reviews AccorHotels
« A nice choice at Chiangmai »

Big room and great breakfast. Convenient when you want to have tour near Chiangmai. Next to hotel have one agent give the good service and good price. We will back to Mercure Chiangmai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juh-Hwa C., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Edward C. Solo - 16/08/2019 Confirmed reviews AccorHotels
« Old but Good »

It is a old hotel but good up keep and good location. Room are clean and big. Friendly staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Choong Lin c., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Sandy Couples - 15/08/2019 Confirmed reviews AccorHotels
« Good value and location hotel »

We stayed five nights then a week later we stayed another night before flying out. The staff are helpful and the hotel room was very large and comfortable. It is an older style hotel without gym, and the pool is ok, but only open limited hours. The location for us is fantastic as it is out of the old town/ tourist traps, but only a few minutes walk to Muay Thai, cabaret show, banks, fresh market and many excellent restaurants. It is about 15 min easy walk into old town. The location is extremely convenient as there's a Tops supermarket downstairs with delicious organic fruits and wide range of goods.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy H., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Kate M. Families - 15/08/2019 Confirmed reviews AccorHotels
« Great location, great staff, tired facilities »

All of the staff were amazing. I cannot commend them enough. The rooms were a bit run down, however, that may be because we had stayed in a very good hotel in Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate M., Thank you for taking time to give us a feedback of your staying at Mercure Chiang Mai. It is always delighted to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service and we have to say sorry about the facilities is obsoleted and made you a little bit disappointing to our hotel, we are sure that this comment will be the priority one when we have the next renovation of the hotel. We hope that we can redeem your trust for coming back to our hotel again with the better service and furniture. Thank you very much for staying with us. Sincerely, The Management Team

Solo travel - 03/08/2019 TripAdvisor review
« Superb Hotel »

I enjoyed my stay here so immensely. The huge bed was nice and soft, much needed air conditioning great, room spacious and staff were so helpful and friendly. 10-15 mins walk to the old city, I'd describe it as a perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meander, On behalf of our hotel team, we would like to say thank you very much for your lovely review, we do appreciated and really glad with happiness to know that you were enjoy and satisfy with our facilities, hotel location and staff service, these things are the main at our hotel which we strive to let guest feel you got the best things with valued for money and this is a great staying for you. We hope that Mercure Chiang Mai will have an opportunity to welcome you again once you visited Chiang Mai next time. Sincerely yours, The Management Team

Harry W. Couples - 31/07/2019 Confirmed reviews AccorHotels
« friendly arrival, easy parking, convenient location, we had a very enjoyable time whilst at the hote »

easy to find, easy to park, comfortable room, good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry W., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Gary J. M. Solo - 30/07/2019 Confirmed reviews AccorHotels
« Good stay in this hotel »

I was pleased with the overall stay in this property

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary John M., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

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