Hotel - Mercure Chiang Mai
Mercure Hotel Mercure Hotel

Mercure Chiang Mai

3.5/5 1,183 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking (Nearby)
  • Wheelchair access
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHIANG MAI
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Well-being
    • Massage (Paying)
    • Tanning salon (Nearby)
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AIA GROUP5 km / 3.11 mi BANGKOK BANK0.5 km / 0.31 mi NATIONAL BANK THAI5 km / 3.11 mi US CONSULATE6 km / 3.73 mi
AIRPORT BUSINESS6 km / 3.73 mi BRITISH CONSULATE10 km / 6.21 mi PLAN INTERNATIONAL1 km / 0.63 mi

Congress centre

CHIANGMAI UNIVERSITY CENTRE3 km / 1.86 mi

Exhibition and convention centre

CONVENTION CENTRE3 km / 1.86 mi MAE RIM15 km / 9.32 mi NIMMANHAEMIN2 km / 1.24 mi

Exhibition centre

FINE ARTS EXHIBITION CENTRE7 km / 4.38 mi

Your meetings and events

At Mercure, we provide conference facilities for up to 600 guests. With a wide configuration of stylish rooms and team of event professionals. We promise the right solution to meet every need.

Mercure Chiang Mai Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GARDEN TERRECE II 20 m2 3 m 20 6 8 15 10
GARDEN TERRECE I 22 m2 3 m 20 7 9 15 10
MILAN ROOM 48 m2 3 m 50 20 20 25 20
LONDON 65 m2 3 m 50 20 20 25 30
MILAN BRUSSELS 96 m2 3 m 80 40 35 50 40
PARIS 288 m2 3 m 300 85 85 150 180
GENEVA 640 m2 3 m 600 150 316 350 350
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Syndicate rooms
    • Video equipment
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 159 rooms
  • 100% non-smoking hotel
  • 27 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Satellite/cable colour TV
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 821 reviews

Our guest reviews for
Mercure Chiang Mai

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,183 reviews
Solo travel - 14/09/2019 TripAdvisor review
« Chiang Mai mini break »

First time stay in Chiang Mai. Hotel is just a short stroll yo the north side of city wall. They have a free shuttle bus to and from night market as market is on east side of city wall. Hotel is older but great valve for money. Has a supermarket right beside hotel. They also offer a shuttle bus for 150baht from airport to hotel.

vara_vichakacharu Business - 02/09/2019 TripAdvisor review
« Nice Hotel & Good Location »

This is an old charm hotel in a good location. Everything is above average and hotel staffs are very nice with their smiles. There is a very close supermarket "TOP" that I could buy somethings and good restaurant around the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear vara_vichakacharu, Kind greeting from Mercure Chiang Mai We're appreciated you taking your veluable time to review us of your recent stayed. It's good to know that you impressed with the hotel location which is easy to access the attraction place in Chiang Mai such as Old town the city, MAYA shopping mall, Nimman Complex City, Also near by the hotel in fact the location closed to many convenient store such as TOP supermarket, fresh market, local shop etc. these will make you concenient to find food and stuff. As apart of easy location, we're gratful for your kind compliment to our staff, these praiseds will be sure pass on to our staff for thier woriking motivation as they really want to achieve the highest of guest satisfaction. Once you have plan to visit Chaing Mai again, please do not hesitate to let us know. We are pleased to welcome you back to our hotel always. Sincerely yours, The Mangement Team

C J. C. Families - 23/08/2019 AccorHotels review
« A nice choice at Chiangmai »

Big room and great breakfast. Convenient when you want to have tour near Chiangmai. Next to hotel have one agent give the good service and good price. We will back to Mercure Chiangmai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juh-Hwa C., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Edward C. Solo - 16/08/2019 AccorHotels review
« Old but Good »

It is a old hotel but good up keep and good location. Room are clean and big. Friendly staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Choong Lin c., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Sandy Couples - 15/08/2019 AccorHotels review
« Good value and location hotel »

We stayed five nights then a week later we stayed another night before flying out. The staff are helpful and the hotel room was very large and comfortable. It is an older style hotel without gym, and the pool is ok, but only open limited hours. The location for us is fantastic as it is out of the old town/ tourist traps, but only a few minutes walk to Muay Thai, cabaret show, banks, fresh market and many excellent restaurants. It is about 15 min easy walk into old town. The location is extremely convenient as there's a Tops supermarket downstairs with delicious organic fruits and wide range of goods.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy H., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Kate M. Families - 15/08/2019 AccorHotels review
« Great location, great staff, tired facilities »

All of the staff were amazing. I cannot commend them enough. The rooms were a bit run down, however, that may be because we had stayed in a very good hotel in Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate M., Thank you for taking time to give us a feedback of your staying at Mercure Chiang Mai. It is always delighted to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service and we have to say sorry about the facilities is obsoleted and made you a little bit disappointing to our hotel, we are sure that this comment will be the priority one when we have the next renovation of the hotel. We hope that we can redeem your trust for coming back to our hotel again with the better service and furniture. Thank you very much for staying with us. Sincerely, The Management Team

Solo travel - 03/08/2019 TripAdvisor review
« Superb Hotel »

I enjoyed my stay here so immensely. The huge bed was nice and soft, much needed air conditioning great, room spacious and staff were so helpful and friendly. 10-15 mins walk to the old city, I'd describe it as a perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meander, On behalf of our hotel team, we would like to say thank you very much for your lovely review, we do appreciated and really glad with happiness to know that you were enjoy and satisfy with our facilities, hotel location and staff service, these things are the main at our hotel which we strive to let guest feel you got the best things with valued for money and this is a great staying for you. We hope that Mercure Chiang Mai will have an opportunity to welcome you again once you visited Chiang Mai next time. Sincerely yours, The Management Team

Harry W. Couples - 31/07/2019 AccorHotels review
« friendly arrival, easy parking, convenient location, we had a very enjoyable time whilst at the hote »

easy to find, easy to park, comfortable room, good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry W., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Gary J. M. Solo - 30/07/2019 AccorHotels review
« Good stay in this hotel »

I was pleased with the overall stay in this property

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary John M., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management Team

Vera &. G. B. Couples - 22/07/2019 AccorHotels review
« Our Stay at the Mercure Chiang Mai, June 2019 »

Our month long stay at the Mercure Chiang Mai was very enjoyable. The staff (front desk + breakfast + bar + concierge + room maids) are all excellent, and very friendly. The room with the view to the city was excellent. We could wish for nothing better. Cheers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vera B., We very much appreciate your comments regarding your stay at the Mercure Chiang Mai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

earsfl0ppy Friends getaway - 28/06/2019 TripAdvisor review
« Value For Money »

The old girl is not the newest or the flashest but represents good value for money, Clean, large rooms, excellent pool and a very friendly staff. Supermarket next door and an excellent local market nearby. Good free wi-fi however old tv and dreadful reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear earfl0ppy, Thank you very much for taking your valuable time to review Mercure Chaing Mai. We are very happy to hear that you are enjoyed while you were staying with us, our spacious room,pool and high speed wifi were touched your expectation as our hotel needs to give the best service with value for money to every guest. Definitely, your lovely compliment will be pass on to our staff for working motivation. It's a fact that the hotel is closed to the supermarket and fresh market which can provide anything to you with the reasonable price. Thank you very much again, we look forward to welcome you for your next visit in Chiang Mai. The Management Team

Kanchana P. Couples - 25/06/2019 AccorHotels review
« Stay 1 night at this hotel »

This hotel was very good . Clean good breakfast. Good hotel to stay for the business trip or the trip that you would not stay in the hotel all the time. The location was very convenient.

Anonymous Business - 21/06/2019 AccorHotels review
« Predictably good »

I have been a regular guest at this hotel for a decade and I am always happy to come back.

Desmond L. Friends - 14/06/2019 AccorHotels review
« comfortable, clean and affordable »

A surprise to see how modern the rooms are compared thou the hotel may looks old. Staff were very responsive with request and always friendly and courteous. cleanliness is superb especially in the rooms.

Timothy C. Couples - 03/06/2019 AccorHotels review
« Fantastic stay »

Very very good

Daniel N. Business - 30/05/2019 AccorHotels review
« Great Service »

Service was fantastic from bellhop to check-in. The property is a little dated. The provision of disposable bedroom slippers will be appreciated. There should be two tubes of shower gel if there are two occupants in the room. Otherwise it was great value for money.

Business - 23/05/2019 TripAdvisor review
« Central Location, Fair Price »

Hotel very central, just 87 BAHT to Night Bazaar. Lovely, friendly staff. Breakfast was OK. Plenty of choice. Hotel is a bit dated by was very good price. Large, comfortable bed and pillows. Lost power due to storm. This was no fault of hotel but emergency lighting was adequate.

Taylor Solo - 20/05/2019 AccorHotels review
« Good place for an economic stay. »

The hotel was clean and secure but quite old. Manual key lock door and needed to put the heavy keychain into a slot to have power in the room. Nice to have a small fridge in the room. The hotel shuttle service is good as grab in no longer legal in Thailand. Wifi worked well. Bathrooms are pretty old and shower was a bit worn but everything worked ok. Pay cash for the hold on your room- I checked out over 10 days ago and hold has still not been released from my account, emailed the hotel who said they did do it but couldn’t provide a receipt to show as such, my bank has not received anything to cancel pending transaction so now I am needing to keep chasing hotel which is incredibly frustrating. Double check your booking before you go- not sure if it was an issue with the hotel or with central reservations but my booking was cancelled a few days before the trip and I needed to rebook- lucky not sold out and could book for same price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taylor M., Thank you very much for taking time to share a candid review to our hotel. I am delight to hear that our facilities service meet your expectation and made you convenience while you stayed with us. You feedback is the most importance for us to improved our shortcoming soonest. However, I'm sorry to hear that you are not satisfy on the departure regarding to amount of Pre - Authorization was not completed as fast as should be. However, on behalf of entire team i would like to sorry for the delayed regarding by the processed of the bank and thank you for bringing it to our attention. Lastly, we do hope that we would have the opportunity to accommodate you again in the future by our better service. Thank you very much. Kind regards The Management Team.

Christine Solo - 02/05/2019 AccorHotels review
« Perfect »

Perfect

E. Couples - 22/04/2019 AccorHotels review
« Nice but tired hotel. »

Room was comfortable and clean. Lots of mosquitos in the lobby area which irritated both guests and staff. Hotel surroundings were quite tired and in need of a freshen up. Pool was great. Hotel bar overpriced. Breakfast ok.

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