Hotel - Sofitel Melbourne on Collins
Sofitel Hotel Sofitel Hotel

Sofitel Melbourne on Collins Hotel

4.5/5 5,944 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MELBOURNE INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Korean
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Fitness centre
  • Well-being  (Nearby)
    • Jacuzzi
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
  • Tennis  (Nearby)
    • Grass tennis court
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Boat excursions
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Bike rack facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

SHELL AUSTRALIA0.32 km / 0.2 mi

Congress centre

EXHIBITION & CONFERENCE CENTRE3 km / 1.86 mi MELBOURNE EXHIBITION CENTRE1 km / 0.63 mi

Exhibition and convention centre

MELBOURNE EXHIBITION CENTRE2 km / 1.24 mi

Exhibition centre

EXHIBITION BUILDINGS0.7 km / 0.44 mi

Your meetings and events

Featuring one of Melbourne's most impressive event venues, Sofitel Melbourne On Collins offers the ideal setting for meetings, conferences and events in Melbourne. With the capacity to accommodate 10 to 1000 delegates in a range of layout configurations,this elegant Melbourne conference centre is as suited to hosting small seminars and boardroom meetings, as is it is to hosting grand banquets, wedding receptions, gala dinners and award presentation ceremonies. Event spaces are luxuriously appointed, modern and versatile, featuring a variety of conferencing equipment. Guests organising an event at the hotel can benefit from a range of facilities and services, including the support of Sofitel's Inspired Meetings Concierge Team and award-winning chefs.

Sofitel Melbourne on Collins Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SOFITEL CLUB LOUNGE 8 m2 2 m 0 0 6 0 0
VICTORIA SUITE 1 43 m2 2 m 20 0 20 0 0
VICTORIA SUITE 3 43 m2 2 m 20 0 20 0 0
WEST TOWER SUITE (1&2) 43 m2 2 m 30 0 20 0 30
WEST TOWER SUITE 3 61 m2 2 m 30 0 20 0 30
EAST TOWER SUITE 84 m2 2 m 0 0 22 0 30
VICTORIA SUITE 2 97 m2 2 m 70 20 30 30 60
WEST TOWER SUITE (TOTAL) 124 m2 2 m 60 0 40 0 80
VICTORIA SUITES (TOTAL) 183 m2 2 m 100 30 30 50 100
SYDNEY ROOM 211 m2 5 m 300 40 0 100 200
BRISBANE ROOM 250 m2 5 m 300 40 0 100 200
PERTH ROOM 250 m2 5 m 300 40 0 100 200
FITZROY BALLROOM 258 m2 5 m 300 40 0 100 200
ARTHUR STREET AUDITORIUM 258 m2 5 m 362 0 0 362 0
LATROBE BALLROOM 400 m2 5 m 350 48 0 150 250
SOFI'S LOUNGE 490 m2 4 m 0 0 0 0 0
GRAND BALLROOM 796 m2 5 m 1000 0 0 330 828
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Videoconferencing
    • Lectern
    • Syndicate rooms
    • Podium
    • Day light
    • Airconditioned meeting room
    • WIFI access
    • Video equipment
    • Overhead projector
    • High speed transmission line
    • Wedding ceremony
    • Wedding co-ordinator
    • Accommodation
    • Fine Cuisine
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious and elegant in design, guest rooms at Sofitel Melbourne On Collins are luxuriously appointed and beautifully furnished. Featuring an elevated position and floor-to-ceiling windows with spectacular views over Melbourne, each guest room and suite provides a relaxed setting far removed from the hustle and bustle of city life. Rooms at this stunning Melbourne hotel feature a large work desk, wired and wireless internet access, a large, modern ensuite, and a TV with cable and pay-per-view channels.

  • 363 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 25 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Cordless telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • WIFI in your room
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 31,878 reviews

Our guest reviews for
Sofitel Melbourne on Collins

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 5,944 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Kerry W. Couples - 11/08/2019 AccorHotels review
« Generally overall very good though there were a couple of minor issues. »

The experience was good overall though there were a couple of issues due to us being tired and hungry on arrival and not understanding / being informed of a couple of things. These were clarified the next day,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry, Thank you for choosing to stay at Sofitel Melbourne on Collins and for taking the time to complete our guest questionnaire. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. Whilst I was pleased to read that you enjoyed your overall stay, thank you also for highlighting areas where you felt further improvement is required, and I have shared your feedback with the Management here. Please accept our apologises for any inconvenience caused. Thank you again for bringing these points to our attention and we do take your comments very seriously in order to improve our guests experiences wherever possible. I do hope that we will have the opportunity to welcome you back to the hotel in the future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Hayley P. Business - 11/08/2019 AccorHotels review
« Fell Short »

I have stayed at your hotel for many years on & off. Check in was lovely with Ben, I opted for an upgrade for an additional fee. Room 3697, corner suite did not feel like the upgrade I was hoping it would be. For our two night stay there was loud furniture moving above our hotel room. Chairs or similar being dragged around all night and early morning which kept us awake. The suite has many wonderful rooms but we had to keep blinds closed as we looked straight into bordering office buildings. I have had a suite on the other side of the building with far better views. I did not wish to change rooms as we had unpacked and were only staying two nights. The rooms are becoming very dated and the robes were in tatters. Literally threads hanging off everywhere. Robe was not replaced on that second day either by housekeeping so only had one robe. The club lounge was great service and drinks alike, the lovely porter downstairs upon arrival who has worked with you for many years is a delight but just felt as though it wasn’t reflecting in the room provided for the pricing. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hayley, Thank you for taking the time to share your comments concerning your stay at the Sofitel Melbourne On Collins. I am very sorry to hear that your overall experience wasn’t as you expected. Please accept my sincere apologies. I have forwarded your valuable feedback onto our Director of Rooms, and someone will be contacting you to further discuss your comments. If I can be of any further assistance please do not hesitate to contact me directly at anytime. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Cory Business - 11/08/2019 AccorHotels review
« Great short business stay »

Nice clean room, bathroom could be a little more modern. Gym great, food and beverage good. Only downside was 35 Restaurant, the lunch time service on Thursday was a little slow. It took 10mins to be seated after having to track down a front of service person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cory, Thank you for choosing to stay at Sofitel Melbourne on Collins and for taking the time to complete our guest questionnaire. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. Whilst I was pleased to read that you enjoyed your overall stay, thank you also for highlighting areas where you felt further improvement is required, in particular with regards to your dining experience for lunch in No35. I have forwarded your comments to our Director of Food & Beverage for his immediate attention and follow up. Please accept our sincere apologises. Thank you again for bringing these points to our attention and we do take your comments very seriously in order to improve our guests experiences wherever possible. I do hope that we will have the opportunity to welcome you back to the hotel in the future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Adam Couples - 11/08/2019 AccorHotels review
« Good stay »

Stay was great, all staff were friendly. Room was good. I did leave my suit in the wardrobe however, and several days later when I remembered, I phoned up and confirmed this was sitting in lost property. It would have been great service if I received a call or email to advise it was there, rather than me having to phone up when I remembered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to lost property, we can not contact guests after their departure due to privacy reason. I apologise. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Anonymous Business - 11/08/2019 AccorHotels review
« Extremely Good Customer Service »

Flawless as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Capt.kasa Solo - 10/08/2019 AccorHotels review
« Hassle Free stay ! »

For late night arrival and departure, concierge team booked the Limo was excellent! Room preparation is fine, specialy good at extra room amenities they are trying their best to meet my requirement. The food quality and presentation by culinary crew is always perfect and beautiful. Currently under repair but Japanese channel by NHK in TV free channel is best to us Japanese guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Capt Kasa, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Michael J. Couples - 10/08/2019 AccorHotels review
« A wonderful break away in a beautiful, comfortable and enjoyable setting. »

We walked into reception, greeted by smiling faces and helpful staff. We had the same room as when we previously stayed (4505) which offered us the beautiful view we remembered from last time. The room was very comfortable; we felt relaxed and stress-free. We didn't have to call staff for anything, the ones we met on our travels were friendly and ensured we had what we needed. The hotel provided a wonderful and convenient base for our leisure activities, superbly located in relation to theatres etc . Though not a drawback, as we didn't use the minibar etc, your wine/spirit prices are high. I know this is comparable with other hotels and certainly cruise ships but as a member of a wine club to see the amount charged is an eye opener. Not a criticism, just an observation. Tea/coffee greatly appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments on mini bar pricing is also appreciated and thank you for sharing your concerns. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Ben Solo - 10/08/2019 AccorHotels review
« Comfortable »

Good sleep, comfortable bed and variety of pillows was appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yueh Xin L., We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Gillian M. Business - 10/08/2019 AccorHotels review
« relaxing »

we always enjoy staying at Sofitel. We feel welcomed and relaxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Bev Couples - 10/08/2019 AccorHotels review
« Wonderful »

We always look forward to our Sofitel stay, our home away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beverley, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Louella Couples - 10/08/2019 AccorHotels review
« Fantastic »

We had just returned from overseas it had been a very long & horrible day. But from the moment we arrived at Sofitel all those problems vanished. We were given an upgrade. Welcome drinks & all was good with the world again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louella, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Stuart Business - 10/08/2019 AccorHotels review
« Dissapointing »

Very upset at bar staff questioning my honesty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart, Thank you for taking the time to share your comments concerning your stay at the Sofitel Melbourne On Collins. I am very sorry to hear that your bar experience wasn’t as you expected. Please accept my apologies. I have forwarded your valuable feedback onto our Director of Food & Beverage, and someone will be contacting you to further discuss your comments. If I can be of any further assistance please do not hesitate to contact me directly at anytime. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

John H. Business - 10/08/2019 AccorHotels review
« Favourite stay in Melbourne »

We stayed under the French package, great value but thought we would receive French champagne. Did not receive a voucher but bar staff quickly rectified bill. Always an exceptional stay, we always enjoy the comfort, staff, and ease of parking. Don't stay that often because of young children, however was great to stay and remenise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

John B. Families - 10/08/2019 AccorHotels review
« Professional and warm serivce! »

I made the booking at short notice and extended by one night therefore had two separate bookings. The Staff were fantastic and anticipated our needs in terms of room amenities given that I was travelling with my daughter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Munya A. Couples - 10/08/2019 AccorHotels review
« Friendly staff and nice experience »

Overall, a nice first time stay at the Sofitel. I was upgraded in arrival due to my status which was nice and the check-in was a quick and easy process. My only issue was the tablet in the room wasn't working so it was a minor inconvenience. Another comment is that the furniture and room style is a little bit out dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Munya, Thank you for choosing to stay at Sofitel Melbourne on Collins and for taking the time to complete our guest questionnaire. We pride ourselves in providing the finest, most up-to-date product in the competitive Melbourne market and so we certainly appreciate your feedback and spending your precious time in doing so. Whilst I was pleased to read that you enjoyed your overall stay, thank you also for highlighting areas where you felt further improvement is required, in particular with regards to the tablet not working in your guestroom and please accept our apologises for any inconvenience caused. Thank you again for bringing these points to our attention and we do take your comments very seriously in order to improve our guests experiences wherever possible. I do hope that we will have the opportunity to welcome you back to the hotel in the future. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Ariya T. Couples - 10/08/2019 AccorHotels review

The staffs were nice and very helpful. Good location not far from the tram. We booked the luxury room to ceremony our five years anniversary but got upgraded to the suit which is amazing. Unfortunately the room wasn’t really clear, didn’t have a good sleep due to all the noises from the restaurant and loud music at night throughout the night ( it didn’t stop till 1 or 2 am). Woke up early due to the noise from the restaurant as it open for breakfast, kinda disappointed as we barely sleep.

Jojo G. Couples - 09/08/2019 AccorHotels review
« absolutely fabulous experience »

it was an amazing experience with the hotel, as a member the upgrade was very helpful which upgraded the entire experience with hotels, staffs are super friendly and responsible. The view was almost 360 degree and it is breathtaking. The food is also very delicious and all the staffs deserve a compliment. Everyone was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wen Hui G., We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Happy C. Business - 09/08/2019 AccorHotels review
« the best c. service and engagement »

I stay at Sofitel Melbourne a lot and it is always a pleasure and truly my home away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evagelia, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Rocco R. Couples - 09/08/2019 AccorHotels review
« Marvelous »

The staff were great. The room was spacious and the restaurant was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rocco, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

Anonymous Business - 09/08/2019 AccorHotels review
« The usual pleasant stay »

Friendly staff, comfortable rooms. Might have to try the suite next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don, We very much appreciate your comments regarding your stay at the Sofitel Melbourne on Collins. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

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