Hotel - Mercure Paris Opéra Garnier Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Paris Opéra Garnier Hotel & Spa

4.0/5 1,390 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Beauty salon

Leisure and activities

  • Thermal Spa
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00 - 23:30
    • Opening hours : Week-end 17:00 - 23:30

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre

PORTE MAILLOT3 km / 1.88 mi

Our rooms

The Mercure Opéra Garnier hotel offers fully renovated rooms that are both comfortable and functional. For even greater comfort, book a Privilege Room with street views, or garden views if you would like to enjoy a green setting.Choose between a street view to savor the dynamic pace of Paris and a garden view to enjoy a peaceful setting.

  • 139 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 17 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 5,326 reviews

Our guest reviews for
Mercure Paris Opéra Garnier Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,390 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
C. L. D. C. B. Business - 11/09/2019 AccorHotels review
« like being in home in the fantastic city of Paris »

I have been many times in this hotel. After staying in other Hotels and locations we tried this Mercure at the Opera and we continue our loyalty because of quite a few important factors. Its location just a few steps from the Gare St. Lazare and the Grand Boulevards, as well as the Opera & Madeline, cannot be better for us. We love this neighborhood and we stick with it. It is a very clean Hotel, with a very courteous service...rooms may be a bit tight but we usually get to be placed in very comfortable ones. They have just opened and Spa as well as a new Restaurant so without being so pretentious they offer all the services that a good quality Hotel can offer at a very fair rate. We certainly are planning to come back to this hotel very soon.

Youssoufou Solo - 08/09/2019 AccorHotels review
« Satisfait »

Chek in anticiper difficile

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur Bida, Nous vous remercions d'avoir pris le temps de partager votre expérience à la suite de votre séjour dans notre établissement. Je suis navrée d'apprendre que vous n'ayez pas été totalement satisfait des formalités d'arrivées. Je vous invite, si vous le souhaitez à me faire part plus amplement par retour de mail des désagréments rencontrés. Nous travaillons chaque jour à satisfaire nos clients et disposer de vos témoignages nous permet de nous améliorer encore. J'espère que vous avez apprécié notre espace SPA lors de votre visite et l'ensemble des services proposés par notre établissement. A très bientôt, Amandine Chef de réception

Anonymous Business - 08/09/2019 AccorHotels review
« Great hospitality, silent and clean room »

It was a nice staying for me since all staffs are very kind, the room was very silent and cleaned very well. Only negative point was the declined roof.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir I., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your room, including the attic roof I will notify you in your client file that you do not like this kind of architecture. This will prevent us from providing you with another type of room during your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine Front Office Manager

Karen C. Friends - 29/08/2019 AccorHotels review
« I was thrilled with the hotel »

I had originally feared the the location might be quite loud and busy but it was lovely and welcoming. Everything about the hotel was first rate. The staff was wonderful. The room was terrific and very well designed. The outdoor garden was delightful and the lobby seating areas were comfortable and attractive.

Uldis Couples - 29/08/2019 AccorHotels review
« Everything was great »

Everything was great. The online Check-in is a nice way to make things faster. Also during the stat were able to print out booking tickets.

M W. Business - 28/08/2019 AccorHotels review
« Good Hotel »

You are a good hotel with all that I expect from one.

M. Business - 26/08/2019 AccorHotels review
« Good stay »

Everything was as expected

Bruce M. P. Couples - 25/08/2019 AccorHotels review

Service and staff excellent

Sebastien Business - 19/08/2019 AccorHotels review
« A good stay with a nice staff »

A Three-day/two-night stay without any problem with a warm staff and a clean and quiet room.

Friends getaway - 18/08/2019 TripAdvisor review
« Great hotel in centre of Paris »

Great location. Very nice room (Privilege) which was quite small but this was not a problem as it had a super balcony with table and chairs, overlooking St Lazare (the room had excellent sound proofing!). The breakfast was very good, with lots of choice. All the staff were very professional and helpful. Recommend booking a Privilege room.

Effie Couples - 14/08/2019 AccorHotels review
« It was a rather nice experience »

Good location, most of the rooms very small, friendly and helpful staff, excellent breakfast!!

usamahaddad13 Solo travel - 14/08/2019 TripAdvisor review
« Convenient Stay »

Welcoming and pleasant staff, attentive to requests. Hotel conveniently located in a vibrant area close to the Opera, Galeries Lafayette, and other major stores. The Roissybus stop is in front of the Opera, operating direct trips to and from CDG Airport. The hotel is newly refurbished and the room was comfortable for a nights' stay. Breakfast is always a pleasant experience at Mercure hotels

Singcat Couples - 13/08/2019 AccorHotels review
« Great location, friendly staff, comfortable »

As above

Y. S. W. J. Friends - 10/08/2019 AccorHotels review
« Delightful and satisfying. I will certainly return on my next trip . »

Staff is friendly and helpful. Location is convenient.

Stefanus Couples - 09/08/2019 AccorHotels review
« Very great experience: good location, great service, big room, friendly and helpful staff »

It was really a great experience staying at Mercure Paris Opera Garnier. The staff were so friendly, professional, and very helpful. The room was big, enough to fit our four big luggages with plenty of room to reorganize/repack our suitcases. The room service was very nice. They keep our refrigerator fully stocked, so we don't need to worry about hydration. The location is very good. Only 5 min walk to station, 10 min walk to Galerie Lafayette, few more mins to Eiffle.

Elo Solo - 07/08/2019 AccorHotels review
« One night in paris »

Always excellent stay in mercure opéra

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier It is always a pleasure to receive positive feedback from loyalty guest. I will share your comments with our team. It is essential for us to provide to our guests a service of quality and we are happy to see that your stay met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Paris Opéra Garnier Team

Warren S. Couples - 05/08/2019 AccorHotels review
« Different from what i am use to but overall no complaints »

Location was ideal, restaurant, shops close by. Rooms nice and tidy and very quiet. Bar only opened at 4-00pm daily and then if you wanted a drink you had to chase down the barman. Breakfast ok, bacon and sausage not the best they seemed to be microwaved or something. Other than that happy with the hotel, staff very helpful and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr s., Thank you for taking the time to give us your feedback regarding your stay in our hotel. It is a pleasure to read that your overall experience was comfortable thanks to our helpful team, location and facilities. However, we took note of all your comments regarding our breakfast as well as our bar. Once again, thank you for your message and we hope to have the pleasure of welcoming you back in a near future. Florie-Anne Galy Guest Experience Manager

Christophe R. Couples - 30/07/2019 AccorHotels review
« Operation Director »

Good atmorphere, very nice and friendly welcome.

Capucine Solo - 24/07/2019 AccorHotels review
« Lovely hotel near Opera Garnier »

Very quiet and nicely decorated room in the hearth of Paris, close to Opera Garnier. The room is tinier than other Mercure's hotel, but this is due to the excellent location, where you can walk into Paris very easily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., Thank you for taking the time to share with us your experience at Mercure Paris Opera Garnier. With guest satisfaction as our primary objective, we were glad to know that you had a great stay in our hotel as you enjoyed our comfortable room and central location. We want to thank you for your wonderful support and hope to have the pleasure of welcoming you soon. Kind regards, Florie-Anne Galy Guest experience Manager

L. Y. Y. Friends - 23/07/2019 AccorHotels review
« Good hotel, good location »

It's a pleasant stay, staff are helpful. Like the location very much as near to metro stations and shopping areas!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for taking the time to give us your feedback regarding your stay at Mercure Opéra Garnier Hotel & Spa. We were glad to read that your overall experience was pleasant as you felt our location was good and our staff was helpful. We shared your comments with our team and would like to thank you for your kind support. Thank you again for your message and we hope to have the pleasure of welcoming you back soon. Kind regards, Florie-Anne Galy Guest Experience Manager

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