Hotel - ibis Graz
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Graz Hotel

4.0/5 604 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

GRAZER CONGRESS3 km / 1.88 mi

Exhibition centre

GRAZER MESSE4 km / 2.5 mi

Our rooms

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an ibis room.

  • 108 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 1 family rooms
  • 4 connecting rooms
    • Pulse air
    • Air Cooling System
    • Emergency exit map
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 1,846 reviews

Our guest reviews for
ibis Graz

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 604 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Fabio Business - 13/10/2019 Confirmed reviews AccorHotels
« Excellent »

I often stay in Ibis graz during Visit my customer AMS Unterprenstatten. Good location easy to get walking distance to Graz Center. Friendly personnel in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio V., we very much appreciate your comments regarding your stay at the ibis Graz. We will share your comments with our team - and this feedback will certainly serve as an encouragement and motivation! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Milly_holiday Couples - 10/10/2019 TripAdvisor review
« Excellent customer service with a comfortable stay »

We booked this at short notice and several things made the stay a comfortable one: 1. The manager when we signed in was friendly and helpful, offering a choice of room with a view or a more quiet one. 2. The staff in the breakfast room were friendly and helpful - their smiles make all the difference. 3. The room was comfortable and functioned correctly - a couple of minor things were attended to by the staff well within their 15-minute service deadline. In all, a carefree stay meant we enjoyed our visit to Graz

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milly_holiday, thank you very much for this very kind review of your stay. We were happy to read, that you had a good stay. We do apologise if the "minor things" did cause inconvieniences - it goes without saying, that we are relieved to read that we were able to solve these issues to your satisfaction. If your travels bring you back to graz, we would be more than happy if we could welcome you again in our hotel! Kind regards Marc

Family - 03/09/2019 TripAdvisor review
« OK »

Very nice and friendly staff, secure paid parking underground, about 20 min relaxed walk to city centre, rooms are OK, plenty restaurants nearby. Rooms located with the view inside the middle terrace/interior courtyard of the hotel are quieter.

Our hotel has responded to the review
Our hotel has responded to the review

Hi w0lverinev, thank you very much for this - fore sure - helpful review of your stay. We are looking forward to welcoming you back again! Kind regards Marc

Francesca Families - 20/08/2019 Confirmed reviews AccorHotels
« Room has a bit of mould in shower and cleaning was a no, »

Everything was almost OK, unfortunately the cleaning wasn't so much properly done. There were in the toilet a lot of body hair, thick and black, and even a lot of hair close to the curtains. Shower has a line of mould close to the glass. I am sorry if I highlight this but with a baby I try to don't make her eat hair or other strange things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesca F., Thank you for taking the time to tell us about your experience at the ibis Graz. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Viktoria Schatzer hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Rich Business - 05/08/2019 Confirmed reviews AccorHotels
« Great for business stopover, proximity to station and taxis. Great staff »

Very good! Some sports teams staying there at the same time - it was a nice couple of nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard M., We very much appreciate your comments regarding your stay at the ibis Graz. I will share your comments with the entire team and I am sure that this feedback will motivate all collegues concerned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Solo travel - 02/08/2019 TripAdvisor review
« Respite Ruined by Robots? »

Numerous points of poor service/hassle... Receptionist just saying we're not robots = humans making mistakes... So was a human or a robot which activated the heavy metal window blinds to nosily crash closed just after 07-00 to totally ruining a good nights sleep - after being late to bed sorting out the human/ robot overcharging issues encountered... Even asking for the complementarity drink [coffee] to simply have soya milk got the rebuff that you'd have to traipse up another floor to get the soya milk...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for sharing your opinion. We would like to express our sincere apologises for all mistakes we made during your stay, furthermore we are very sorry that our standards and our building did not meet your expectations. After reading your review, we must additionally apologise for all misunderstandings happening while we tried to correct and compensate our mistakes with you personally. We understand that your negative experience will deter you from staying with us in Graz again. Yours respectfully Marc Löschark

Couples - 17/07/2019 TripAdvisor review
« Short Weekend in Graz »

Good Ibis quality to a reasonable price very close to the main train station. Everything within walking distance, e.g. a 10-15 min. walk to the old city center. We definitely enjoyed our stay at the Ibis Graz.

Our hotel has responded to the review
Our hotel has responded to the review

Hello trespuntos976, thank you very much for this review of your stay in our hotel. We were happy to read that you enjoyed your weekend! Best Regards Marc Löschark

Dan Friends - 10/07/2019 Confirmed reviews AccorHotels
« Good place for a stop over driving through Austria »

All good for the one night spent there - what’s expected of an Ibis Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel M., we very much appreciate your comments regarding your stay at the ibis Graz. It is always a pleasure to receive positive feedback - but from a Le Club Accorhotels Platinum Member it is even more joyful for us! Thank you again for your loyalty and sharing your experience! Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Annie K. Families - 08/07/2019 Confirmed reviews AccorHotels

Nice as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie K., Thank you for taking the time to share your feedback! We were happy to read that you had a good stay with us again! It would be a pleasure to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Anonymous Couples - 17/05/2019 Confirmed reviews AccorHotels

Every staff member we encountered was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacy Y., We very much appreciate your comments regarding your stay at the ibis Graz. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Milan Business - 01/05/2019 Confirmed reviews AccorHotels
« Solid rooms, good breakfast and Personnels »

Everything good, personnels are very plesent, breakfast is good. Rooms can be better maintained in terms of fixing non working light bulbs, bath tub..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milan K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Anonymous Solo - 31/03/2019 Confirmed reviews AccorHotels
« Excellent stay! »

Super convenient location next to the main train station with many bus and tram connections to downtown. Very comfortable bed and quiet room made for an excellent night's sleep. But the best was the assistance I received from the man on duty at the Reception Desk: accurate information about the transportation system in Graz plus a map and detailed descriptions of exactly how best to get to the various places I had to go to in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harriet G., We very much appreciate your comments regarding your stay at the ibis Graz. It is always a pleasure to receive positive feedback. We will certainly share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Family - 24/03/2019 TripAdvisor review
« Less comfort than I'm used with »

I should book one grade higher room next time in Ibis, Graz to have a more proper opinion about the hotel. The cheapest romm was like in a student hostel. The room had not heating and having not any carpet in the room made it quiet cold. I had better experience previuosly being hosted by Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dreamer53084233265, Thank you for taking the time to write a review about your stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the overall condition of our property. Sincerely yours, Mark Löscharc

Solo travel - 17/03/2019 TripAdvisor review
« Nice place to visit the City of Graz »

my second stay at this hotel was as satisfiing as usual, my car in the parking lot, one-week-card for the tram , busses and commuter trains, and lots of important places beeing at a wlking distance. I`d come back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trek23568498560, thank you very much for your loyality and this friendly review! We do hope that we can welcome you back soon! Best Regards Andi

Solo travel - 07/03/2019 TripAdvisor review
« Excellent accommodation near HBF »

Comfortable room, clean, excellent breakfast, very helpful staff. It was a shame that it was not possible to adjust the heating as the weather was warm - almost hot! Amazingly quiet considering its location - apart from pigeons cooing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Freedom34820450728, thank you very much for reviewing your stay with us! Best Regards Andi

L. A. Business - 21/02/2019 Confirmed reviews AccorHotels
« Satisfieing experience »

well, it way ok overall. the room was a little cold for my taste(you should try to implement self warming systems with room control, not building general controled heating through ventilation system which actually is controled by the receptionist or hotel administrator and room controlers are disabled, and also it's the issue of the noise coming from the vent system). Food was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. L. thank you for taking the time to share your feedback. Sincerely yours, Andi Sebambi hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Richard Business - 28/01/2019 Confirmed reviews AccorHotels
« Great base of operations for business trip »

My customers and I enjoyed staying at your hotel and we were looked after particularly well by Ivan, who was very attentive, cordial and made us feel very welcome indeed. When coming back from meetings it was a pleasure to relax at the bar and have a nice drink. Great that you have some toasted sandwiches for those who don't want to go out and have a huge meal too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard M., we very much appreciate your comments regarding your stay at the ibis Graz. We will certainly share your comments with Ivan and the entire Team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely yours Christoph Muster Manager hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Anonym Solo - 29/12/2018 Confirmed reviews AccorHotels
« Hobby in Graz »

Alles ok.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M., herzlichen Dank, dass Sie unseren Fragebogen aufgefüllt haben. Herzlichen Dank auch für Ihr detaillierte Feedback - und die Nachsicht bezüglich der beschriebenen Mängel in Ihrem Zimmer - wir werden das sofort intern thematisieren um sicherzustellen, dass sich so etwas nicht wieder wiederholt. Mit freundlichen Grüßen Christoph Muster Direktor hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Charles Couples - 18/10/2018 Confirmed reviews AccorHotels
« Great location next to Graz train station and Flix bus stop »

Location excellent as next to Flix bus stop and also Graz train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chye Lai C., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andi Sebambi hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

Anonymous Business - 15/10/2018 Confirmed reviews AccorHotels
« Bestens »

War alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K., herzlichen Dank, dass Sie unseren Fragebogen aufgefüllt haben. Es hat uns sehr gefreut zu lesen, dass Sie mit Ihrem Aufenthalt im Großen und Ganzen zufrieden waren. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Christoph Muster Direktor hotel ibis graz Europaplatz 12 · A8020 Graz · Österreich T +4… 303 · F +4… 300 h1… ibis.com · accorhotels.com

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