Hotel - Novotel Luxembourg Kirchberg
Novotel Hotel Novotel Hotel

Novotel Luxembourg Kirchberg Hotel

4.0/5 1,150 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Golf course 9 holes  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/24
    • Opening hours : Week-end 24/24

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ARCELOR-MITTAL3 km / 1.86 mi BNP PARIBAS GROUP2 km / 1.24 mi CLEARSTREAM2.5 km / 1.55 mi COUR DE JUSTICE0.5 km / 0.31 mi CRP HENRI TUDOR1.5 km / 0.93 mi EUROCONTROL0.8 km / 0.5 mi EUROPEAN PARLIAMENT0.5 km / 0.31 mi RTL3 km / 1.86 mi VODAFONE2.5 km / 1.55 mi
BEI1 km / 0.62 mi CHAMBER OF COMMERCE1 km / 0 mi COMMERZBANK2.5 km / 1.55 mi COUR DES COMPTES0.5 km / 0.31 mi DEUTSCHE BANK2 km / 1.24 mi EUROPEAN COMMISSION0.5 km / 0.31 mi NATO/NAMSA15 km / 9.32 mi UBS2 km / 1.24 mi

Congress centre

Luxembourg Congrès0.8 km / 0.5 mi

Exhibition and convention centre

CONFERENCE CENTRE1 km / 0.62 mi

Exhibition centre

LUXEXPO3 km / 1.86 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Luxembourg Kirchberg Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALEXANDRA 45 m2 2 m 0 0 12 0 0
FELIX 55 m2 3 m 35 14 15 25 36
ADOLPHE/HENRI/GUILLAUME/PHILIPPE 70 m2 2 m 50 22 20 34 40
LOUIS 77 m2 3 m 45 22 25 30 50
ERMESINDE/AMELIE/ MARIE THERESE 92 m2 2 m 80 25 25 45 50
LOUIS - FELIX 132 m2 3 m 120 44 40 54 80
ADOLPHE+HENRI 140 m2 2 m 90 40 40 60 80
GUILLAUME+PHILIPPE 140 m2 2 m 90 40 40 60 80
ERMESINDE & AMELIE 184 m2 2 m 180 60 40 80 120
GRAND DUCAL 276 m2 2 m 300 70 60 180 210
    • Screen
    • Flipchart
    • Audio and video equipment
    • Videoconferencing
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Video equipment
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy our spacious executive suite: King-size bed (180 x 210 cm), sofa bed for up to 2 people, Nespresso coffee machine, bathroom with tub & shower, bathrobe & slippers, and complimentary minibar.

  • 260 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 247 family rooms
  • 72 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,742 reviews

Our guest reviews for
Novotel Luxembourg Kirchberg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,150 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Peter V. Business - 12/08/2019 AccorHotels review
« Everything you expect »

good friendly service, everything you expect from Novotel. breakfast can be a bit hectic and noisy however. and it's a shame you have to say yourself you made a reservation... Dinner was very nice as well. Nice steak, only the pepper sauce had a very strange taste and look

Anonymous Business - 12/08/2019 AccorHotels review
« Okay »

Hotel ok...plain, ordinary and expensive for standard

Kim Couples - 11/08/2019 AccorHotels review
« Excellent experience here!! »

Fantastic place to stay!! Great room, great place, excellent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim. Thank you for such a positive review. We are glad that you had a pleasant stay at Novotel Luxembourg Kirchberg. We are pleased to know that you enjoyed your bedroom. With pleasure, I did share your grade with all the team and did congratulate them to put our guest service on the next level. For our establishment, it is very important to receive feedback in order to improve the quality and to congratulate our team. We look forward to welcoming you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Jumong Families - 11/08/2019 AccorHotels review
« Hotel cleanliness with great location »

Hotel is absolutely clean with accommodating staff. Location is great; walking distance to tram and bus station. Bar atmosphere is not good. Better to have dim light for better atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jumong, We are grateful to you for taking the time to send us your review. Thank you for acknowledging our high standards of service, as well as our team's efforts to always uphold those standards. This is very rewarding and greatly appreciated. Please know that we have noted your suggestion regarding the lighting in our bar. I did share your review with all the team and particularly with our Bar Manager. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We hope to welcome you back in the future, Jumong, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonymous Families - 10/08/2019 AccorHotels review
« Overall, very nice. »

Overall, very nice. They were replacing carpets on my floor. They did offer to switch our room, because the rooms and hallway were incredibly dusty and smelly. But, but the time we returned back after a day of sightseeing, the whole mess had been cleaned up. The only other issue was spiders. There were more spiders in my room then I cared to see, large long-legged spiders. I assume there homes were disrupted by the construction. Otherwise, the staff was very nice and we loved the family-friendly aspect; foos-ball table, kids area, breakfast area.

Massimo Families - 10/08/2019 AccorHotels review

Estupenda

Our hotel has responded to the review
Our hotel has responded to the review

Dear Massimo, Thank you for taking the time to respond to our customer satisfaction survey. Regrettably, I am not able to write in Spanish. However, I would like to respond to you and am therefore answering in English. Please accept my apologies for any inconvenience We are delighted to know that everything was to your satisfaction. Rest assured that I did share your kind review with all the team and did congratulate them to put our guest service on the next level. Your feedback is key to us and it helps us to constantly improve the quality of our services. We hope to see you again, Massimo, at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Vivien T. Families - 09/08/2019 AccorHotels review
« Wonderful experience for a short break »

We enjoyed our short stay at Novotel Kirchberg. The staffs are friendly . Breakfast has a good variety. The only thing is it is not in town centre but Luxembourg is not a big city, so it’s ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivien, Thank you for taking the time to share your feelings with us regarding your stay at Novotel Luxembourg Kirchberg. I was pleased to read that you enjoyed so much of your stay with us, it's great to know that our tasty breakfast helped start your day off right. I have taken your comments into account and shared them with the team. We truly value all feedback from our guests, because it gives us the opportunity to constantly improve the quality of our services and to congratulate our team; thank you for sharing it. We hope to welcome you back in the future, Vivien, at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Shaji L. Families - 05/08/2019 AccorHotels review
« We loved our stay »

The reception staff was very friendly and helpful. We had a good time staying at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaji. Thank you for such a positive review. We are thrilled that you had a pleasant stay at the Hotel Novotel Luxembourg Kirchberg. With pleasure, I did share your grade with all the team and did congratulate them to put our guest service on the next level. For our establishment, it is very important to receive feedback in order to improve the quality and to congratulate our team. We look forward to welcoming you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

William P. Families - 05/08/2019 AccorHotels review
« One of my most pleasant stays. »

Great staff, really friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William. Thank you for such a positive review. We are thrilled that you had a pleasant stay at the Hotel Novotel Luxembourg Kirchberg. With pleasure, I did share your grade with all the team and did congratulate them to put our guest service on the next level. For our establishment, it is very important to receive feedback in order to improve the quality and to congratulate our team. We look forward to welcoming you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Mattias Families - 05/08/2019 AccorHotels review
« Great stay. »

We had a very good stay in the hotel. We had a problem with a door, but it was fixed quickly when we asked for assistance. The breakfast was great, with something for everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mattias. Thank you for sharing your feedback to our satisfaction survey. I am pleased to see your overall encouraging rating and above all to share it with our team; your complete satisfaction is our always our team’s top priority. I am grateful for your kind remarks about the prompt service you received and it is a pleasure to know that you appreciated our breakfast buffet. We work hard to make every stay a pleasurable one. We look forward to welcoming you back, Mattias, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Agathe Couples - 05/08/2019 AccorHotels review
« Great rooms, great amenities, friendly staff »

It was a great experience - friendly staff, spacious rooms with all the amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agathe. Thank you for sharing your feedback to our satisfaction survey. I am pleased to see your overall encouraging rating and grateful for your kind remarks about the comfort of your bedroom. It is also a pleasure to know that you appreciated the friendliness of our team and I will be certain to share your kind comments with them; your complete satisfaction is always our team’s top priority. We look forward to welcoming you back, Agathe, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Alina S. Families - 03/08/2019 AccorHotels review
« Excellent »

Great location and very helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alina. Thank you for such positive feedback to our satisfaction survey. I am glad to hear that you enjoyed our convenient location and appreciate your recognition of our team's excellent service which is very rewarding. It was a pleasure to share your comments with our team and be able to congratulate them. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We look forward to welcoming you back to Novotel Luxembourg Kirchberg, Alina, on a future occasion. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Mark Families - 02/08/2019 AccorHotels review
« Very nice environment and clean hotel. I will definitely recommend anyone to visitNovotel Luxembourg Kirchberg. »

Best customer services. Best hotel rooms. Considerate price. Good kids play station. Close to tram Station. Best hotel ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for sharing such positive feedback to our satisfaction survey. I am pleased to see your overall positive review and it was a great pleasure to be able to congratulate everyone on our team for providing such excellent service; your complete satisfaction is our team’s top priority. I am grateful for your kind remarks about the comfort of our rooms and our high standards. It is also a pleasure to know that you appreciated our ideal location and kid's area. We always work hard to make every stay a pleasurable one. We look forward to welcoming you back, Mark, to Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Ole J. Families - 31/07/2019 AccorHotels review
« A very good hotel, friendly service and excellent location. »

Dear Novotel Kirchberg, As a regular guest, during the summer, for the last 7 years I have a very good background of how Novotel Kirchberg has transformed during the years. This year was absolutely a pleasure to stay at your hotel. The service was friendly and we felt us very much welcome also during our stay. Especially was it nice to experience how the outdoor area has been upgraded with flowers and lamps plus that the area was clean and cosy and we enjoyed to eat and sit in this area. Thanks Ole J. Fennevangen 21 2820 Gentofte Denmark

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ole, Thank you for taking the time to respond to our customer satisfaction survey. It is very rewarding to know we met your expectations of us. I have shared your comments with the team who will be thrilled to know of the impact they had on your experience and also their areas of improvment. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. Thank you for your loyalty. We hope to welcome you back on a future occasion, Ole, at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Mat Business - 30/07/2019 AccorHotels review

Very bad room that smelled of cigarettes without an option to refresh air

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mat, First of all, thank you for taking the time to share your opinion regarding your stay at Novotel Luxembourg Kirchberg. I did know your feedback and I did share it with our team and particularly with our Front Office Manager and our Housekeeping Manager so they can take the appropriate measure to prevent the future occurrence. Please let us know of such concerns in the future, and our team will do their best to find a more comfortable solution. We do really care regarding the feedback of our clients, because it gives us the opportunity to improve continually the quality of our services, so thank you again for sharing it. If you have the chance to come back to Luxembourg, we really hope you will give us the opportunity to better serve you. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonymous Families - 30/07/2019 AccorHotels review
« Lovely hotel »

Loved the hotel will always use novetel next time. Best breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for such a positive review. We are glad that you had a pleasant stay at Novotel Luxembourg Kirchberg. With pleasure, I did share your grade with all the team and did congratulate them to put our guest service on the next level. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. For our establishment, it is very important to receive feedback in order to improve the quality and to congratulate our team. We hope to welcome you back. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Alex R. Families - 29/07/2019 AccorHotels review
« Great service »

Really good...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you for such positive feedback to our satisfaction survey. I am pleased to see your overall positive rating. It is also a pleasure to know that you appreciated the friendliness of our team it encourages us to constantly improve the quality of our services and to be able to congratulate our team, so thank you again. Regarding the crib, please accept our sincerest apologies. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We look forward to welcoming you back, Alex, in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

John L. Business - 29/07/2019 AccorHotels review
« Awesome Service! »

I had lost my reservation at my first hotel and the gentleman that helped (Anon) was willing to go the extra mile to set me up with a room and help me get settled. He made it so easy to check in and he could tell I was exhausted after traveling for 20 hours from the US. The hotel was fantastic as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to answer our satisfaction survey regarding your stay at Novotel Luxembourg Kirchberg. I am glad to hear that you enjoyed so much about your stay at our hotel and appreciate your recognition of our team's excellent service which is very rewarding.Rest assured that I did share your positive review with all the team and particularly with our Front Office Manager so she can congratulate her team and Alain. Feedback like yours is our greatest rewards and it gives us the opportunity to congratulate our staff, so thank you again for sharing it. We look forward to welcoming you back, John on a future visit. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonymous Business - 29/07/2019 AccorHotels review

Rooms are outdated. Extremely noisy in between rooms, it is easy to hear your neighbor talking on the phone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all, thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. I did acknowledge your feedback and I was deeply sorry for your experience and I would like to apologize for it. Please know that we are currently working on a renovation project and that we have taken your remarks into account. I did share your review with all the team so they are aware of their areas of improvement. At Novotel Luxembourg Kirchberg, every day we strive to offer you the better welcoming service and stay, therefore we do really care regarding the feedback from our clients. We really hope to welcoming you again at Novotel Luxembourg Kirchberg. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

Anonymous Business - 27/07/2019 AccorHotels review
« Good business hotel - basic but good facilities and well run/organised »

Good facilities and well appointed, quiet rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are grateful to you for taking the time to send us your review. Thank you for letting us know that you were so pleased with your room. We do our best to make sure that every guest is comfortable and has exactly what he or she needs for a memorable experience, and your positive feedback will encourage us to continue with our efforts. We hope to welcome you back to Novotel Luxembourg Kirchberg in the future. Sincerely, Jérôme Lefèvre Directeur Général Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58 www.novotel.com www.accorhotels.com

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