Hotel - Mercure Cavaillon Hotel
Mercure Hotel Mercure Hotel

Mercure Cavaillon Hotel

3.0/5 11 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Babysitting on request
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Boules/petanque
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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For your comfort, our hotel will be renovated from October 2018 to March 2019. We will continue to welcome you during the work.

Hotel location

Companies and event centres nearby

Company

AZ MED1 km / 0 mi LA FLECHE CAVAILLONNAISE5 km / 3 mi SOCIETE CREE ST GOBAIN1 km / 0 mi ZAC DU MIN0 km / 0 mi
GROUPE FROID SEDA3 km / 1 mi MARCHE D'INTERET NATIONAL1 km / 0 mi ZAC BORD DURANCE0 km / 0 mi ZI DU PUIT DES GAVOTTES1 km / 0 mi

Your meetings and events

With 5 meeting rooms (including 3 with natural light) equipped with built-in screens and free Wi-Fi access, the Mercure Cavaillon hotel can accommodate up to 60 people for seminars.

Mercure Cavaillon Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TREVARESSE 9 m2 2 m 7 6 4 4 0
VENTOUX SUD 42 m2 3 m 40 16 21 18 24
LUBERON 53 m2 2 m 50 16 26 24 30
SAINTE VICTOIRE 58 m2 2 m 78 25 29 30 48
VENTOUX NORD 63 m2 3 m 80 20 31 35 48
VENTOUX SUD ET NORD 105 m2 3 m 120 60 52 50 84
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 46 rooms

Our restaurants and bars

See all our restaurants and bars
3.8/5 AccorHotels Rating 735 reviews

Our guest reviews for
Mercure Cavaillon Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 11 reviews
Business - 13/07/2019 TripAdvisor review
« On the road »

I appreciate the remodeling of the hotel. Nice room, but as in many hotel group Accor: The bath towels are too light, The lights above the mirrors are not well oriented (not powerful enough) so the magnifying glasses are not functional. The restaurant, good reception, service, the food also was good. On the other side the terrace could be more friendly (no atmosphere, too uniform) It remains a pleasant hotel

Business T. Business - 01/07/2019 AccorHotels certified review
« Ice hotel »

Hotel was good, friendly staff and room available as checked in. The breakfast can be a little more offering that what was presented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesco P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Cavaillon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peter R. Couples - 07/06/2019 AccorHotels certified review
« Clean, comfortable, quiet. »

On the first night the aircon was not working and I had cigarette fumes seeping into the room from the smoker next door. French smokers can use their balconies for smoking so staff have to accept clients lie about this and smoke in the non smoking rooms. Though I have never experienced this in my annual French holidays. The second and last night. no smoke and aircon working. Room is large, clean comfortable and quiet. Breakfast is very satisfactory. Parking is easy. I wanted to see Cavaillon, especially to try their famous melons.

Nick Business - 03/06/2019 AccorHotels certified review
« The hotel is not up to the usual standard of Mercure »

I have stayed at the hotel multiple times in the last five years, and it has got worse over time. It has just been renovated and it is now worse!! For the following reasons New staff who are in the main inexperienced Bad to no internet Broken air conditioning Breakfast shared with Ibis and they get I cheaper!!! Cold food over crowded!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, Thanks for coming to our hotel regularly. We have indeed fully refurbished our hotel. I am sorry to read that you had issues with the internet and air conditioning. Sophie Gallon Director

Manolo Business - 22/04/2019 AccorHotels certified review
« Convenient »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cavaillon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Sophie Gallon, Directrice

Philippe Z. Business - 29/10/2018 AccorHotels certified review
« To expensive for the service proposed »

Staff Ok Room not clean for 130 € and more the service has to be perfect Bath not clean, mushroms at shower silicon joins, carpet not clean

Anonymous Couples - 13/09/2018 AccorHotels certified review
« Anthony M. »

Very good in all aspects except for the very limited menu for dinner

Julien F. Business - 20/08/2018 AccorHotels certified review

Staff was friendly and helpful. Rooms were confortable and clean. Finally I spent a relaxing evening at the terrasse of the restaurant.

Giovanni M. Families - 16/08/2018 AccorHotels certified review
« Good just for a night in transit »

Old structure, old rooms, terrible terraces

Simon Couples - 02/08/2018 AccorHotels certified review
« a quiet and comfortable hotel with welcoming staff »

We enjoyed our stay and found it a useful stepping off place to explore western Provence

Gerry F. Couples - 10/07/2018 AccorHotels certified review
« 4 star ibis or a 3 star Mercure. »

Our room was quite good and we had a very interesting and good evening meal in the restaurant. However, the Mercure hotel facilities blurred into an Ibis.

Anonymous Couples - 28/06/2018 AccorHotels certified review
« Neither better nor worse than I would expect from a hotel of this grade »

The room was comfortable and clean. Receptionist spoke good English and explained things well. Restaurant staff were rather cool in manner but responded to requests efficiently. However, I do think I should not have had to ask for bread and water at dinner; they should have been put on the table when we sat down.

Nicholas C. Business - 24/03/2018 AccorHotels certified review
« The hotel is the same as always, it should turn into an Ibis and not try to be both »

We stay here a lot, the hotel says it’s a Mercure but seems to be an Ibis with a Mercure tagged on. Most guests seem to stay in the ibis but use the facilities of the Mercure, I have never stayed in the ibis part but I guess the rooms are he same! At breakfast their was not much food available when I requested more they go some from he Ibis breakfast room and soon took it back when we had finished. It appeard that they did not have many guest in the Mercure. I would suggest that the hotel becomes one brand or the other as currently it appears to be confused and not up to the usual standard you expect and normally receive from the Mercure brand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS C., Thank you for taking the time to tell us about your experience at the Mercure Cavaillon Portes du Luberon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Eric Families - 16/02/2018 AccorHotels certified review
« Cool. »

Cool.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Céline

Return G. I. P. Couples - 18/11/2017 AccorHotels certified review
« Comfortable and Affordable in P.! »

After a mixup at the check-in (sent to rooms that weren't cleaned yet)), we had a perfectly nice stay. The hotel is comfortable, modern, and adequate for a one or two night stay. We were here earlier in the year and found it a bit less well managed now, perhaps because it was off-season.

Snowy Couples - 21/07/2017 AccorHotels certified review
« How can this be a 4 star hotel with such a restaurant??!! »

The reception service was typically Mercure as was the bedroom accommodation but certainly no better than many 3 star Mercure hotels we have visited. The restaurant was among the worst we have ever visited in France or the world. The menu had no relationship to the hotel's 4star rating and the service, especially at dinner, was very surly and haphazard. One of our main course choices was a chicken burger which was served with a badly burnt bun - we have photographic evidence of this!! When pointed out to the server it was received with a sigh and a reluctant offer to change it!! After our first night experience in this restaurant if the hotel had not been located in the middle of an industrial zone and surrounded by noisey roadways making a journey into the town centre either by car or foot a very unpleasant prospect we would have certainly found a far better dining option even if it had been Macdonalds !!!!!!

Laurent S. Couples - 19/06/2017 AccorHotels certified review
« generally OK but issues with very weak WIFI and TV channels quality »

The Mercure in Cavaillon is OK, rooms are OK and the terrace and pools are very good. Now from a guest experience standpoint, we experienced issues with wifi being extremely weak to even not working at some occasions and the same applied to some TV channels.

Angela S. Friends - 03/06/2017 AccorHotels certified review
« Very nice hotel on outskirts of Cavaillon »

It was a very pleasant stay. The rooms were lovely and clean and the beds so comfortable. All the staff were very helpful and polite

John C. Couples - 01/06/2017 AccorHotels certified review
« Communication difficulty between Accor hotels and the hotel »

We had booked with Accor hotels and assumed that we had a bed breakfast and an evening meal waiting for us at this hotel. When we arrived the member of staff who greeted us said that they were fully booked and only realised when we booked in on line that morning. The staff managed to find us a room by asking another guest to go to another hotel. By chance we asked if we should book for dinner. They were no sure, but in the end we were given the dish of the day. This was a worrying experience for us as I am disabled and we need to book in advance. The staff could not have been more helpful. How can we avoid this happening in the future?

D. J. Couples - 22/05/2017 AccorHotels certified review
« Douglas J. »

Very pleased with all aspects of the hotel no complaints at all

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