Hotel - Mercure Reggio Emilia Centro Astoria
Mercure Hotel Mercure Hotel

Mercure Reggio Emilia Centro Astoria

4.0/5 770 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Ironing room
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 AM- 12:00 04:00AM- 24:00
    • Opening hours : Week-end 07:00 AM- 24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

Brevini Power Transmission5 km / 3 mi Consorzio Parmigiano Reggiano4 km / 2 mi LOMBARDINI MOTORS5 km / 3 mi MAX MARA FASHION3 km / 1 mi
Cantine Riunite Vini Locali10 km / 6 mi Interpump Group10 km / 6 mi Landi Renzo8 km / 4 mi Mariella Burani8 km / 4 mi

Exhibition centre

CENTRO FIERISTICO REGGIO E.5 km / 3 mi

Your meetings and events

Five meeting rooms can hold conventions and events for up to 200 people, some with natural light, modern AV technology and free wireless Internet access.The hotel staff are on hand to create tailor-made offers in accordance with customer requirements. A simultaneous interpreting and video-conferencing service is available on request and for a fee.

Mercure Reggio Emilia Centro Astoria Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AZZURRA 15 m2 3 m 0 0 8 0 8
ROSA 15 m2 3 m 0 0 8 0 8
SPECCHI 40 m2 3 m 20 0 16 0 0
PALME 150 m2 3 m 80 35 35 35 90
TRICOLORE 300 m2 3 m 200 70 70 70 0
    • Flipchart
    • Audio and video equipment
    • Screen
    • Videoconferencing
    • Podium
    • Lectern
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Syndicate rooms
    • Video equipment
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

108 sleek and elegantly-designed rooms (including 2 suites) spread over 7 floors, 2 of which are reserved for non-smokers. All are perfectly soundproofed with air conditioning, LCD TV with multimedia services, free WIFI, minibar and complimentary items.One child under 16 can stay for free in the room with his or her parents.Connecting rooms and rooms for people with reduced mobility are also available.

  • 107 rooms
  • 61 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 4 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 880 reviews

Our guest reviews for
Mercure Reggio Emilia Centro Astoria

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 770 reviews
Angela J. Couples - 26/07/2019 AccorHotels review
« Very good value for money »

Adequate room, fine breakfast, good secure parking (payable) good staff. No tea making facilities in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We inform you that tea/coffee making facilities are available in Superior rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

Anonymous Business - 12/07/2019 AccorHotels review

Some of the decor in the hotel is a little tired. But the hotel was clean, the staff friendly and the food at breakfast and the in restaurant was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for choosing our Hotel and for taking the time to review your experience. Unless expressly specified by the Customer, the allocation of the rooms is random for this he had a smoking room. As the Hotel fully booked at the Reception it was not possible to change it. We hope, however, to be able to see it again soon and offer Sincerely Greta Coli Reservations Manager

Couples - 23/06/2019 TripAdvisor review
« Older hotel but great place to stay. »

We stayed one night in Reggio aemillia in June. The hotel is in a great location, with easy parking. The rooms are a little old but still very comfortable. First rate service and a very good buffet breakfast topped it off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer we thank you for the nice review and we inform you that, as every summer, the usual renovations will start soon! We look forward to seeing you again and wish you a good summer!

Chris P. Couples - 14/06/2019 AccorHotels review
« Helpful beyond the call of duty. »

We found the hotel difficult to locate from the car - the Mercure sign is not obvious and high up - but the room was good and the food fine. What set it apart, were the value at a weekend, and the service from reception, which was truly excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Christopher, Thank you for your review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberto Anceschi General Manager

Business - 09/06/2019 TripAdvisor review
« Very nice Mercure »

Nice welcome, nice room and very quiet . The hotel is in the center but not in the ZTL. The hotel style is very typical of Italian Mercure. I did not eat in the hotel you have plenty of restaurants around .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer thank you for the nice review and we are happy that your stay has met your expectations! We hope that the next time you stay with us you will want to try the Restaurant Officina Gastronomica which is located inside the Hotel, during the summer you can enjoy the beautiful summer expanse. We look forward to seeing you again and wish you a good summer!

Anonymous Business - 29/05/2019 AccorHotels review
« Great stay once again. »

I always enjoy staying at the Mercure in Reggio Emilia. My room was comfortable and as always the breakfast was very good! It is conveniently located and all staff are friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Sharon, We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

Loot K. W. Business - 23/04/2019 AccorHotels review
« Another great hospitality by Accor. »

Pleasant with a welcoming experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Loot Keong, We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

Anonymous Couples - 31/03/2019 AccorHotels review
« locatio, location, location »

Pleasant, Breakfast staff was lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Urs, We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

Rachael V. S. Couples - 26/03/2019 AccorHotels review
« excellency throughout »

I sincerely have only positive things to say. Room was greatly sized, hotel is nice and clean, food was great and staff are all very welcoming and very helpful. 100 points - thanks for everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Rachael, We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

Business - 26/03/2019 TripAdvisor review
« Not at the level of the price! »

Room at smoking floor: nobody ask me during booking or checking if I want this floor or another one. The balcon in front of the window of my room was used by other Customer as drinking and smoking baclon. The result: up to 1 am quite every night a lot of noise, on the windowd the ashtray full of cigarette buts and a cigarette smell in the corridors and in my room because Windows isolation is not good! Price of restaurant not at the level of the food! Only breakfast was quite good! I will not come here again despite the fact that I am in Reggio amost 1 week every month.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards General Manager

Hassan A. Families - 05/03/2019 AccorHotels review
« Enjoyable and Relaxing »

I want to commend the hotel with having great location being extremely clean and comfortable for our family vacation. Upon arrival we were warmly welcomed by the friendly reception staff. I would definitely recommend this hotel to everybody. It's a true sample of excellent hospitality. I hope you continue this service and my family look forward to staying to your hotel and other affiliates again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Hassan, We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

Lucian Business - 08/02/2019 AccorHotels review
« I feel welcome every time I come here. »

Friendly, welcoming persons at the reception. Hotel starts to show his age but is clean and comfortable enough. Internet speed was a bit on the low side for 2019 level but nothing too terrible. Location is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Lucian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberto Anceschi General Manager

Accor Solo - 08/01/2019 AccorHotels review
« Mercure »

Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Raffaele, We very much appreciate your comments regarding your stay at the Mercure Reggio Emilia Centro Astoria. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberto Anceschi General Manager

José M. L. Friends - 03/01/2019 AccorHotels review
« Very pleasant »

Friendly staff. Comfortable clean rooms. Good location.

Cindy Families - 02/01/2019 AccorHotels review
« Overpriced for what you get »

Shower head was not secured and kept slipping down the pole. Water was either boiling hot or cold. Only one pillow per bed and was hard and flat. There were bugs flying around the room one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Cindy-Lou, Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberto Anceschi General Manager

Chris O. Families - 29/12/2018 AccorHotels review
« Nice stay, some refurbishments needed »

Wonderful staff, easy parking. Rooms were a bit under the typical Mercure standard, maybe some refurbishments would help? Breakfast was nice, could also use some upgrades too.

Jf Business - 20/12/2018 AccorHotels review
« Feeling Royal in Reggio »

Top

Flyer17178472462 Business - 20/11/2018 TripAdvisor review
« Great staff, good location »

The hotel is a little dated and decor could use some modernisation. The rooms too were varied. We had several rooms and some were modernised and some very dated and dark. However, breakfast was great, the staff absolutely delightful and the complimentary bar snacks each evening very welcome after a full day of work.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, thank you for your review. Best regards

Business - 20/11/2018 TripAdvisor review
« Needs some renovations »

The hotel needs some renovations, starting with the bathroom. It is very well located, the beds and pillows are comfortable. The breakfast leaves a little to be desired. The staff is very attentive and friendly. Positive evaluation.

Our hotel has responded to the review
Our hotel has responded to the review

Good evening, thank you for your good review. Best regards

Mike T. Friends - 12/11/2018 AccorHotels review
« Fine for a short stay »

Fine for a short stay, rooms a bit old fashioned and could do with a refresh. The access system and controls for my room broke during my stay, room could only be accessed with old fashioned key and no control of the heating system led to the room becoming a bit worm. Breakfast was fine, ate once in restaurant and it was fine also. Easy access by car to the motorway system and a short walk to the lovely town centre of Reggio Emilia. I would certainly use again, but would be nice to see the rooms updated a bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Mike, Thank you for taking the time to tell us about your experience at the Mercure Reggio Emilia Centro Astoria. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberto Anceschi General Manager

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