Hotel - Novotel Phuket Resort
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Novotel Phuket Resort Hotel

4.5/5 3,979 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Tennis
    • Hard tennis court (Paying)
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Boat excursions
  • Table tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
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Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Phuket Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SIAM A 108 m2 5 m 115 45 55 85 100
SIAM A+B+C 312 m2 5 m 350 120 0 255 300
SIAM B 96 m2 5 m 115 45 55 85 100
SIAM C 108 m2 5 m 115 45 55 85 100
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 217 rooms

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating 3,557 reviews

Our guest reviews for
Novotel Phuket Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,979 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Aspandiar B. Families - 17/05/2019 AccorHotels certified review
« Very nice hotel, friendly staff, nice and clean rooms »

It was a good stay, everything thing is good, but there is scope to enhance room service food menu.

Anonymous Families - 17/05/2019 AccorHotels certified review

Wonderful and relaxing

Ricardo Couples - 16/05/2019 AccorHotels certified review
« Expected more »

We arrived late but no one around, after a while someone turned up, rest of check in process was good. Linen in room poor quality as need replacing, stains on the sheets, holes in the sheets and towels... The lack of friendliness of team members and the lack of greeting is not what am used to in Thailand. Breakfast was so so, food quality not that good and once again team looks not happy, can go on and on but not worth it. On another note we have contacted your reservations department for a group rate, but as you can imagine no reply. Business must be doing very well not to need any group business. In a positive note we happy that we experience this so we don't put our guests through this experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo L., Greetings from Novotel Phuket Resort, Sawasdee krab, (greetings) Thank you for taken you value time to completed the questionnaire with given a constructive feedback. In with this circumstance i would like to take an opportunity to express my most sincerely sorry to learnt about your recent stay's experience was not exceeding to your expectation. Your comments giving me, my team to be head up and be able to looks into the points and will immediately make it right sorry for any inconvenience. In regards the group business which is unacceptable if the team are not pay attention however i thank you very much for considering and please do let me know if the inquiries is there still so i believed it will be good starts for coming future business among us. I thank you once again for any up coming an opportunities, looks forward to hear for your reply. Sincerely, Wutti Sanjorn General Manager gm…

Parth B. Families - 16/05/2019 AccorHotels certified review
« Very Good »

My stay was very satisfying. I enjoyed exploring the property & the services offered. I remember the Services offered by Mr Ai-lipbaba, Ms Angel.

Bhimsingh G. Families - 15/05/2019 AccorHotels certified review
« Delightful »

Overall good, need more vegetarian dinning option

Sunil N. Families - 14/05/2019 AccorHotels certified review
« Excellent resort. Enjoyed to the core. »

Needs some more Indian vegetarian dishes in tge breakfast and menu. Rest everything was great. We really enjoyed a lot and had great time. Jeep it up.

Walobon P. Friends - 14/05/2019 AccorHotels certified review
« Room was not prepared with the standard »

I stayed in the hotel during 8-12 May 2019. 1. All Bathroom amenities were not prepared for us on May 8 and 10, 2019. 2. Our towels were not changed even they were on the floor (to show we need a new one) 3. Bottles of water (free) were not prepared at the 3th day 4. For the last night, our white blanket have Pen marks and it look dirty. Finally, comparing with some lower star hotel I stayed, I’ve never experienced like these.

Barry Couples - 13/05/2019 AccorHotels certified review
« Exactly what we wanted »

Beachside but tsunami-safe. Commanding view of bay in clean and spacious accommodation, if ageing a little. Good food and exceptionally friendly and engaging staff. Well done.

John M. Couples - 13/05/2019 AccorHotels certified review
« Fantastic as always »

Ive stayed at novotel pattong on a regular basis for the last 10 - 12 years and have always enjoyed the warm,friendly & welcoming experience of novotel pattong. The staff are great the rooms are great and the views are fantastic..thank you for looking after me

Liesl W. Solo - 13/05/2019 AccorHotels certified review
« Great Stay in Phuket »

I had a great experience. The staff were very friendly, I had a quick check-in and check-out time and was well looked after.

Mark R. Couples - 09/05/2019 AccorHotels certified review

Outstanding

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark R., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pia De Los Reyes Guest Relation Supervisor

Anne S. Families - 03/05/2019 AccorHotels certified review
« Fabulous holiday »

Great staff, amazing views, lovely rooms and service. Buffet breakfast was really good. Kids absolutely loved the pools. Extra special service of taking guests to shopping centre and up/down hills.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne marie S., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Anh T. Families - 03/05/2019 AccorHotels certified review
« Ms »

We stayed at Novotel Phuket Resort for 6 nights, I had the pleasure of spending my holiday at the resort. Good room service, very friendly and helpful staff especial Mr. Suppawat Koollak. We all loved this place and would certainly recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thuc Anh T., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Farida Families - 02/05/2019 AccorHotels certified review
« Great stay »

From arrival the staff in the hotel were so incredibly friendly and welcoming. The view from the resort is amazing and the rooms well equipped. Breakfast was also great. The only slight letdown was the renovation work going on near our room which meant that we often had to take a much longer route back to the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chay Donovan R., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Anwar S. Couples - 02/05/2019 AccorHotels certified review
« Novotel Patong Resort ( home away from home ) »

This is indeed a perfect place for a wonderful vacation . To start with the pick up from the airport . It was on time with very courteous & well behaved staff ( something very important for me ) . On arrival to the hotel we were attended immediately & given our rooms within a few minutes . The room we stayed in was a superior deluxe sea view . The room was just perfect with modern amenities & and an awesome sea view ( easily the best in Patong , as I have been at various hotels on my previous trips ) . The beds are cosy & comfortable & clean ! . The new upgraded air conditioning in the room was perfect with an optimum temperature maintained even though it was hotter than usual in Phuket . Our package also included the breakfast which has a wide range of options to choose from & is good. There is also an Indian & Thai restaurant which serves amazing food and is very reasonably priced . The staff is very courteous & helpful. The highlight is a free air conditioned bus / shuttle to the very famous jungcelon mall which is the centre of all the activity at Patong . The shuttle bus operates every half an hour from 11am to 7 pm which is just awesome . The new upgraded gym has the most unique smith machine I have come across . The gym is designed in a fashion that it serves both strength & cardiovascular training . The hotel is a perfect choice to make ones holidays a perfect , memorable and relaxing stay . Must say keep up the great job. !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anwar Zahir S., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort again this time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you again next year! Rerngsak S Front Office Manager

Andrew P. Families - 01/05/2019 AccorHotels certified review
« A fun, friendly and luxurious stay. »

Myself and our group thoroughly enjoyed our stay, a beautiful hotel with stunning views topped of with friendly staff creating a relaxing, comfortable holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew P., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

K. K. C. Families - 01/05/2019 AccorHotels certified review
« not so good »

My experience in staying with you was not so good,Especially your room air conditioning is horrible the Room used to get cool only at 11 or 12 mid night. Due to power failure we had a complete one sleepless night due to non functioning of AC.We are staying in a 5 star hotel and simply saying sorry for power failure is not a solution .At least fans can be arranged at the time of similar emergency but to our surprise there are no fans available and no one even bothered about our stress and sleep less night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krishna c. K., Thank you for taking the time to tell us about your experience at the Novotel Phuket Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I personally truly understand how you feels when the air-conditioning went off while the main power was black out and i have addressed the points how my team to take it as a lesson how to handle this similar cases may happen in the future, we are sincerely sorry once again for any inconvenience you had encountered, In meanwhile, should there is any way i can be of your further personal assistance if you might plans to return back to stay at our home in a very near future. Sincerely, Wutti Sanjorn General Manager

Y. M. Families - 01/05/2019 AccorHotels certified review
« Like a paradise »

Amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear m. Y., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Vishal C. Families - 01/05/2019 AccorHotels certified review

Very nice hotel and clean room . Well situated for shopping and for restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vishal C., We very much appreciate your comments regarding your stay at the Novotel Phuket Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rerngsak S Front Office Manager

Matt Couples - 30/04/2019 AccorHotels certified review
« Very very good »

Excellent all round.lots of stairs to get up and down to get out. Apart from that it was excellent.

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