Hotel - Mercure Porto Centro Hotel
Mercure Hotel Mercure Hotel

Mercure Porto Centro Hotel

4.0/5 1,021 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Congress centre

ALFANDEGA1.5 km / 0.94 mi EUROPARQUE35 km / 21.75 mi EXPONOR15 km / 9.32 mi

Your meetings and events

The Mercure Porto Centro hotel is ideal for organizing all your events. Located in the center of Porto, the hotel has three fully equipped meeting rooms with natural light and capacity for up to 200 people.Whether it's a small get together, a business meeting, a family event or a cocktail party, the Mercure Porto Centro hotel will ensure your events are a success!

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
INFANTE 12 m2 2 m 6 0 4 0 0
D. MARIA 18 m2 2 m 10 0 6 0 0
D. LUÍS 90 m2 2 m 90 25 30 40 80
ARRÁBIDA 120 m2 2 m 120 30 35 60 80
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose the best room for your stay with views over the city of Porto. Choose between our Standard Rooms for one or two people and our Privilege Rooms with a wider range of services and modern decor.For an unforgettable experience, stay in our Superior Suite for up to three people with a bedroom and a lounge. The Mercure Porto Centro hotel also has six rooms adapted for people with reduced mobility.

  • 147 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Fax machine
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 5,196 reviews

Our guest reviews for
Mercure Porto Centro Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,021 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Aman Friends - 12/11/2019 Confirmed reviews AccorHotels
« Nice hotel in a good location »

Had a pleasant stay. Room was comfortable. Friendly and knowledgeable staff. Good location within walking distance of many areas of Porto. No view from the room. Amenity most missed was the lack of a gym.

Lj Couples - 11/11/2019 Confirmed reviews AccorHotels
« This is a great hotel! »

We thoroughly enjoyed our stay at the Mercure. It boasts helpful, courteous staff, clean, spacious rooms and tasty food, and is located conveniently within walking distance of the city's sights and points of attraction.

Couples - 11/11/2019 TripAdvisor review
« Great Place to Stay! »

Great hotel! Staff were friendly, helpful and courteous, rooms were spacious and clean and the food was very good. The location is convenient to many of the city's attractions. Would recommend this hotel.

Stuart L. Couples - 10/11/2019 Confirmed reviews AccorHotels
« Fabulous friendly, professional staff »

We really enjoyed staying at your hotel. Our visit was made near perfect by the incredible friendliness, politeness and professionalism of your staff. We would particularly wish to thank Mariana for all she did for us.

Couples - 07/11/2019 TripAdvisor review
« Didn't live up to Mercure standards »

Will begin with the positives. Good location and nicely renovated lobby and restaurant bar area. Issues began on day one, when we checked into our room, and the wooden shutters of our room wouldn't shut, meaning light would get through. Moved to another room, which turned out to much smaller, but at least the shutters worked. Went sightseeing the next day, and returned to find that housekeeping had placed mine and my partner's toiletry bags in the bidet, including one of our toothbrushes which was touching the porcelain. Revolting. Went back to reception, who offered to change our room again. Seemed like an odd response, given one could only assume that housekeeping services service all rooms in the hotel. Were provided with dental kits and told to speak to the hotel manager the following day. Instead, decided to send an email to the hotel management immediately. Then at 11:15pm once we were in bed, received a knock on the door with free pastries. Bit late? All in all, I wouldn't bare to stay here again. It was extremely disappointing. Plenty of other options nearby, like the NH hotel across the street.

Jl Couples - 06/11/2019 Confirmed reviews AccorHotels

Great location, warm welcome and comfortable stay. Breakfast was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Mercure Porto Centro

Couples - 06/11/2019 TripAdvisor review
« Nice hotel »

Comfortable hotel where you can walk to most things. Nice bar area but food options are limited for eating in the hotel. Rooms are a decent size, some maybe all with a bath in the bathroom. Staff were helpful.

Marc C. Couples - 05/11/2019 Confirmed reviews AccorHotels
« Very pleasant stay in great location. »

Great location right in the centre of the city and only a 15 minute walk to the river. Despite its central location it was very quiet and had peaceful nights’ sleep. Friendly staff, clean and tidy and decent bar. Be sure to check out the roof garden.

Anonymous Friends - 31/10/2019 Confirmed reviews AccorHotels

The experience did not start well. Room 314 was inadequate and had no water to start with so after one night we were moved to 424, a much better room. Two shortcomings: I found my bed and pillow dreadfully hard and uncomfortable, and the fancy, modern, drinks machine was useless. On the plus side, the room was clean with a good bathroom, and quiet. We had dealings with a delightful young woman from housekeeping - called Tània, I believe. We found the breakfasts excellent but didn’t use other catering facilities.

Edward Families - 30/10/2019 Confirmed reviews AccorHotels
« Two nights in Porto »

The hotel is located in the city and in close proximity to shopping along a pedestrian street, It was the weekend for the college student to participate in fall rituals which caused some streets to be blocked. Parking for the hotel was limited but they did accommodate our van. Rooms were acceptable and we enjoyed our stay.

Hans-peter B. Solo - 30/10/2019 Confirmed reviews AccorHotels
« Could be better rated, if (just a little bit) more perfect ! »

I stayed various times, up to 3 nights in Mercure Centro after its opening. Location is good for everything you need as tourist and in daily life. Though major tourist area there are still regular-prices shops and coffees nearby that combine good quality and fair (lower) prices that makes it affordable for Portuguese neighbour-hoods). One thing it is not acceptable and makes me downrating: the bathes leak water to the floor (can be much if shower used) since the border of bath-tub vs. the shower-cover has a gap that makes water flowing out to the bath-floor. (Even in Portugal many cheaper hotels have a simple and cheap plastic cover inbetween those parts that stop water leaking easily and at very cheap cost). It might sound it is a small thing,but if you stay longer it is troublesome: either you have to stuff the leak by 1-2 large bath-towels or use shower with high attention(is not relaxing at all and still water will be on floor afterwards). Such problem,i.e.since not solved since the beginning of opening of Mercure Porto does not fit to the luxury image that hotel has.

Glen Couples - 28/10/2019 Confirmed reviews AccorHotels
« Nice hotel in good location »

Lovely room with an unexpected balcony. Friendly, helpful staff.

Peter C. Couples - 28/10/2019 Confirmed reviews AccorHotels
« Smart hotel, good service standards »

Good location. We enjoyed the standard of accommodation and customer service levels. Breakfast was really good, a wide choice and plentiful.

David S. Business - 27/10/2019 Confirmed reviews AccorHotels
« Good room + good location + good hotel »

Good room + good location + good hotel. The staffs are very helpful and friendly.

Business - 27/10/2019 TripAdvisor review
« Good hotel + good location + good service »

Good hotel + good location, right in the center of the city, near the famous train station and cathedral church. Also you can find many restaurant and food around the area. The Majestic cafe also near by.

Chris Couples - 26/10/2019 Confirmed reviews AccorHotels
« Comfortable hotel good base to explore Porto »

Modern and comfortable hotel. Pleasant helpful staff. Found we could walk to the river, and used a convenient stop for the hop on hop off bus to make the walk back shorter

Anonymous Business - 24/10/2019 Confirmed reviews AccorHotels
« Expensive rooms with basic decor but staff in the bar very helpful. »

I thought the rooms were expensive for what they were. I didn't like the decor, particularly the awful plastic flooring, strange metal dressing table and 'cupboard curtains'. Reception would be better with a traditional desk. It doesn't work with a person and a laptop and then lots of people trying to cram around a table in the entrance area. It looks messy and unorganised and not relaxed or friendly. The staff at the bar were very helpful and friendly. We ate on the Wednesday night at the hotel and it was busy with some very difficult customers seated near us. All the staff did really well but a special mention to Phillipa who was great. Thank you.

Martin Couples - 23/10/2019 Confirmed reviews AccorHotels
« Generally satisfied with our 3 night stay. »

Staff were excellent and very welcoming. Some minor niggles - could only open wardrobe door if bedside table removed, only one suitcase stand and one chair for two guests, no milk for tea tray (only cream!), wifi needed to be logged in regularly. Excellent buffet breakfast.

Karen G. Couples - 20/10/2019 Confirmed reviews AccorHotels
« Great location »

Great hotel, great location.

Family - 20/10/2019 TripAdvisor review
« The standard rooms are very basic and disappointing; I wouldn’t book one again. »

We booked 2 standard rooms & requested top floor corner rooms with views, 1 of which was granted & the other wasn’t available & neither was a room next door as hotel was full, however, a corner room directly below the other was so the request was partially filled & both rooms had a view. Check-in experience was one of the best experienced as the member of staff took time to draw on the map local sites, how to get there i.e. bus number & where to get the bus & how long it may take. It became apparent the rooms were not the same & they were too basic for my liking, although they were clean. The one on the upper floor did not have a room safe in the wardrobe or a desk which is advertised. There was also only 1 bin which was in the bathroom. There was also only one tea bag of English breakfast tea per day and one milk capsule! There were two coffee sachets and other flavoured teas but I would have liked at least 2 English tea bags per day & two milks. One of the reading lamps beside the bed did not work. Toilet was fitted as an afterthought as they often are in hotels i.e. it squeezed into a very tight space meaning getting on & off the toilet was a contortion. A rain shower was advertised which I think comes down from the ceiling, however, this was a shower attachment on the wall controlled by bathroom taps! Perhaps it is known as a rain shower but was the same as a standard shower although I had no issues with that as water was hot and plentiful. There was no storage in the bathroom for a wash kit or your own toiletries as the sink stored the Accor toiletries in a container & the face cloth & there was a small shelf with a box of tissues on. There was no face cloth in the other room but there was a large sink with storage space. This room also had a desk and room safe as well as decorative birds & sliding window shutters & a voile. The first room had no decorative birds & had black out curtains although these did not shut in the middle! Surprisingly, the windows opened fully which is unusual in a hotel especially so high up. We were fortunate to be offered welcome drinks due to our status & enjoyed a nice local dark beer, however, sitting on the bar stools at a bar table, it was obviously used for breakfast as both the table & stools were covered in pastry crumbs. The hotel had a reasonable location at the top of a hill, but this is Porto & hills are everywhere! There are several restaurants a short walk away. The hotel also arranged a taxi for us.

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