Hotel - Novotel Swan Valley Vines Resort
Novotel Hotel Novotel Hotel

Novotel Swan Valley Vines Resort Hotel

Our hotels AccorHotels
3.5/5 997 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PERTH
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf
    • Golf course 18 holes
    • Golf courses (Paying)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis (Paying)
  • Other sports activities
    • Bike rack facilities
    • Archery (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-21:00
    • Opening hours : Week-end 12:00-21:00
  • Snack & beverage machine

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CHEESE FACTORY7 km / 4.38 mi SANDALFORD WINERY11 km / 6.88 mi
HOUGHTONS WINERY14 km / 8.75 mi

Congress centre

BURSWOOD CONVENTION CENTRE37 km / 23.13 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Swan Valley Vines Resort Meeting Room 4 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BARRETT LENNARD 1 78 m2 3.5 m 70 20 20 26 50
BARRETT LENNARD 123 236 m2 3.5 m 260 80 80 0 200
BARRETT LENNARD 23 157 m2 3.5 m 140 50 50 56 130
BOARDROOM 92 m2 2.7 m 30 20 20 24 40
CABERNET 150 m2 2.9 m 80 30 30 36 70
SAMUEL COPLEY 1 89 m2 2.5 m 70 30 30 36 60
SAMUEL COPLEY 12 178 m2 2.5 m 160 50 50 56 120
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Video camera
    • Office
    • Podium
    • Lectern
    • Day light
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 150 rooms
  • 44 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Fax machine
    • High speed transmission line
    • Full kitchen
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 7,937 reviews

Our guest reviews for Novotel Swan Valley Vines Resort

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 997 reviews
AccorHotels certified review
Nardine Couples - 19/06/2018
« Service Was Not Extraordinary »

Although the room was nice and clean...the service was short of standard. We were not made to feel special in anyway with the check in process being short and very rude. After getting back from a night out we were looking forward to cuddling up and watching a movie however our movie system crashed, we called reception and they helped us get it back up... but it was only a hour late. Overall we were really looking forward to a special romantic weekend away and The Vines didnt help in anyway to achieve this...

AccorHotels certified review
Louise K. Couples - 19/06/2018
« Lovely get away close to home »

We enjoyed staying for our first wedding anniversary. Just thought the tv was too small to be that far away from the bed, even with glasses on. Lovely stay though, thanks so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
G C. Business - 19/06/2018
« good venue for our small meeting »

No issues

Our hotel has responded to the review
Our hotel has responded to the review

DearMrCliff, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Peter B. Families - 18/06/2018
« Staff were excellent and facilities top notch. »

Overall a very enjoyable experience. Food and service was excellent. The only minor complaint some revellers were a bit noisy late at night. Rooms very comfortable and all staff to be congratulated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Frik J. Business - 18/06/2018
« Mr »

Most enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
L M. Business - 18/06/2018
« Swan Valley stay »

Accommodation and event facilities were good (though air conditioning was too cold in the conference rooms). There was an issue with noisy guests in the room next door. Front desk was rung several times after 12.30am and up until approx 1.30am. The security chap simply told the guests they might need to turn their music down a little or quieten down a little. Frankly at that hour of the night, something other than the comment you might need to turn down a little is required. We paid good money for our stay and were not impressed with the way this issue was addressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda M., Thank you for taking the time to tell us about your experience at the Novotel Swan Valley Vines Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Daniel W. Couples - 18/06/2018
« Relaxed atmosphere »

Staff were helpful, always a quiet atmosphere within the resort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Anonymous Business - 17/06/2018
« Nice rooms property looking a bit run down »

Rooms nice breakfast ok but generally the property is showing it’s age

AccorHotels certified review
Jane Couples - 17/06/2018
« Would stay here again »

Please see review on TripAdvisor (username Japhay)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with Sarah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Gregory M. B. Families - 16/06/2018
« Very good and nice room and service from the staff »

It was excellent and we had a great time and looking forward to the next time,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Mc Bride, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Hanna Couples - 16/06/2018
« Quiet, friendly staff and qalue for money »

Very happy with our stay, staff where excellent. Enjoyed the mini golf.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hanna, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. Thank you for your kind comments regarding our friendly staff. We are glad you enjoyed our new mini golf course, its lots of fun. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Ian B. Couples - 15/06/2018
« spectacular resort »

excellent rooms and facilities, professional friendly staff, and outstanding food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Bush, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Anonymous Families - 15/06/2018
« Ok stay »

Staff were very helpful and friendly. Rooms are big and spacious but the beds were too soft. Was given a room very far from the reception and had to walk quite a distance to get there. Paid for buffet breakfast but there was no buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasmine, Thank you for taking the time to tell us about your experience at the Novotel Swan Valley Vines Resort. It is kind of you to mention the helpfulness of the staff. It was disappointing to read that your experience did not meet your expectations regarding breakfast, please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Valerie H. Solo - 15/06/2018
« Warm, friendly atmosphere with excellent staff. I love every time I stay. »

Staff so helpful from first booking and then any requests I had. Vines Resort feels like home away from home. I visit from Sydney about 3 times a year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valerie, We very much appreciate your comments regarding your stay at the Novotel Swan Valley Vines Resort. I hope you had a lovely time catching up with your family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Paulette G. Couples - 14/06/2018
« Just love resting at the Vines »

Too short

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulette , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
I. Families - 14/06/2018
« Good place to spend with family »

It is a lovely place for family to spend a holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Irwan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with your family and hope to see you again very soon. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Dca003 Friends - 14/06/2018
« Pleasant enough stay »

Staff were friendly, rooms were clean. Nothing bad just nothing spectacular. Not having access to restaurant was quite disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Kim Couples - 12/06/2018
« Overpriced & under whelmed »

I have stayed at the hotel before an was pleased with the stay, but this time I found the staff not overly interested and so much noise during the night I didn't get any sleep.

AccorHotels certified review
Michelle R. Couples - 12/06/2018
« A one night escape, clean and tidy but not for those seeking luxury »

The room was well dressed simple and clean, Staff were attentive and friendly. We were in room 109 right outside the pool area downstairs opposite the pool. This was a little noisy due to kids using the spa but not an issue. Booking in was great and the complimentary drink vouchers appreciated. My 2 whinges really are about the food and wine. We used the drink voucher to have a wine in the vines bar and cafe, our voucher allowed us to choose a house wine, from which there were for to select. I had the SSB and I do drink a fair bit of wine but I have to say sadly this wine was 'awful' and I didn't drink it and our other disappointment was the room service. Firstly it comes as a takeaway meal in bags and boxes, unexpected but we could live with that. The portions were large and I did enjoy my sweet potato chips and aioli but my Husband's burger was bland, chewy and full of fat. I appreciate that the prices were very reasonable but would rather pay a couple of extra dollars for some plates and a little more flavor(less fat).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Rodrigeus, Thank you for taking the time to share your feedback. We are glad that you found many aspects of your stay enjoyable and that the room was comfortable and clean. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short in the room service. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lola Ackley Rooms Division Manager Novotel Vines Resort Swan Valley

AccorHotels certified review
Kathryn Couples - 12/06/2018

Disappointing.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

All our hotels in THE VINES
See rates