Hotel - Mercure Nantes Centre Grand Hotel Hotel
Mercure Hotel Mercure Hotel

Mercure Nantes Centre Grand Hotel Hotel

4.0/5 1,030 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • OLD English (do not use)
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AEROSPATIALE15 km / 9.38 mi MHS TEMIC0.1 km / 0.06 mi
IBM2 km / 1.25 mi

Congress centre

CITE DES CONGRES1 km / 0.63 mi

Exhibition centre

LA BEAUJOIRE7 km / 4.38 mi

Your meetings and events

With its eight meeting rooms and free Wi-Fi access, the Mercure Nantes Centre Grand Hotel can accommodate up to 160 people. Our managers will assist you throughout your stay to help meet your every need.

Mercure Nantes Centre Grand Hotel Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LAUNAY 13 m2 2 m 10 6 10 0 0
VERSAILLES 27 m2 2 m 0 0 12 0 0
SAINTE-ANNE 35 m2 2 m 15 10 15 10 14
CHEVIRE 38 m2 2 m 20 15 21 15 21
GLORIETTE 39 m2 2 m 25 15 25 20 21
DEBIESSE 40 m2 2 m 25 15 25 12 21
FEYDEAU 45 m2 2 m 25 15 25 15 21
BALAGUE 47 m2 2 m 30 16 30 20 21
SAINTE ANNE+DE BIESSE 75 m2 2 m 60 25 60 32 35
FEYDEAU+CHEVIRÉ 83 m2 2 m 65 28 65 40 42
FEYDEAU+CHEVIRÉ+BALAGUÉ 130 m2 2 m 130 38 130 60 56
FEYD.+CHEVI.+BALAG.+BIES.+ANN. 205 m2 2 m 180 55 180 110 112
    • Screen
    • Day light
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The hotel offers three levels of comfort, all of which are modern, functional and inviting: well-equipped Suites with a generous amount of space, Privilege Rooms with a range of additional amenities, and Standard Rooms.Our Apartment Suite has a private lounge, or maybe you'd prefer the generous proportions of the Prestige Suite.

  • 162 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Radio in bathroom
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,754 reviews

Our guest reviews for
Mercure Nantes Centre Grand Hotel Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,030 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Bob M. Couples - 11/09/2019 AccorHotels review
« Wonderful hotel, nicely appointed in a very good location »

Finding the hotel by car was a bit of a challenge for a Canadian traveler not used to sharing the road with street cars. However, once at the hotel we were pleasantly surprised with the wonderful reception and the lovely hotel. Quite chic and extremely good value. Reasonable parking.

Anonymous Business - 06/09/2019 AccorHotels review

Front desk and staff were terrific

Our hotel has responded to the review
Our hotel has responded to the review

Dear Howard C., Thank you very much for your comment and notation! We hope to see you soon at Mercure Nantes Centre Grand Hotel! Best regards, Laurent STROZYK, General Manager

Francis S. Couples - 04/09/2019 AccorHotels review
« It was Okay »

The hotel is in a very good location, the overall level of service was very good, the staff very friendly. The value for money was not great. The price of the room + breakfast was very expensive. The size of room as adequate but the bathroom was tiny and could not be used by two people at the same time. So it was a matter of making it work rather than having a very comfortable time. And at that price the bathroom should have been far larger and better. The bathroom towels provided were rather small and thin and given the bathroom configuration ie. no air, they could not dry during the night. I am a member of the Accord group and we like staying at Mercure Hotels for several reasons but on this occasion Mercure could and should have done much better. I look forward to hearing back from you on this. Best, Francis S.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to tell us about your experience at the Mercure Nantes Centre Grand Hôtel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We took good note of all your remarks and transfered it to the rights departments to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent STROZYK General Manager

Jo S. Families - 01/09/2019 AccorHotels review
« Great location for a brief visit »

Nice hotel and location right in the centre of Nantes. Good instructions for car park access.(restricted access and road works). Reception staff courteous and informative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo s., We are pleased to receive your comment following your stay at the Mercure Nantes Centre Grand Hotel. It will be a pleasure to welcome you again soon! Best regards, Laurent STROZYK, General Manager

Thomas Couples - 29/08/2019 AccorHotels review
« Nantes centre »

Great location. Nice hotel. Good facilities including secure parking. Nice friendly staff. No complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas T., We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel ! We hope to have the pleasure of making you feel welcome again in Nantes. Sincerely, Laurent STROZYK General Manager

Pascal Business - 26/08/2019 AccorHotels review
« The place to be »

Perfectly located and supported by a professional and kind staff, this hotel is perfect whatever you are in NANTES for business or leisure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pascal G., Thank you for your feedback ! We are glad to read that you enjoy the quality of the staff and the central localisation of our hotel. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hotel. Best regards, Laurent STROZYK, General Manager

Dani Families - 13/08/2019 AccorHotels review
« small rooms »

good service small rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr c., We very much appreciate your comments regarding your stay at the Mercure Nantes Centre - Grand Hôtel. We took good note of your remark concerning the size of your room. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Laurent STROZYK General Manager

Karina G. Friends - 13/08/2019 AccorHotels review

Lovely hotel. Well located. Fabulous breakfast and extremely helpful staff. Highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., Thank you very much for taking the time to share your comments after your stay. We are truly happy that you enjoyed our service ans especially the breakfast and staff! All your compliments will be passed on to the team. Thank you for choosing the Mercure Nantes Center Grand Hotel and see you soon! Sincerely, Laurent STROZYK, General Manager

Luis Families - 12/08/2019 AccorHotels review
« Not a 4 star service »

Although the hotel is very well located and with typical Mercure standards, our experience was bad. One day we left the hotel at 10 for a tour and came back at 8pm. None of my two room had been made up. The unfortunate response from receptionist was that there was noone in the hotel who could do it at that time. After complaining for a unacceptable response she found someone who at least made the bed and changed the towels.

Vanessa Families - 12/08/2019 AccorHotels review
« Fantastic room and really lovely helpful staff. »

A super hotel in great location to explore Nantes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa K., We are pleased to read your comment and we thank you for it. We are truly happy to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hotel : our central location, breakfast, room and facilities. I will make sure to transmit your compliments the team ! We hope to have the pleasure to make you fell welcome again. Sincerely, Laurent STROZYK, General Manager

Joao Business - 11/08/2019 AccorHotels review
« MR Joao B. »

I have previously stayed a couple of times before and this 3rd time has been equally enjoyable. I have however used the fitness room for the first time and was a bit disappointed with the quantity of machinery available. It would be nice if it had a few more.

Seb B. Families - 06/08/2019 AccorHotels review
« Could have been better .. »

Room size was fine for 4 people but definitely way much too noisy since 5 in the morning .. being next door to service room was maybe the problem. Had to clean up myself entrance walls sprayed of Coke all over from ceiling to floor. Missing towels on the first 2 days. Even though it was a "suite", the bathroom layout was weird, was it a dedicated one for disabled person ? Because there was no hanger for towels in bathroom or in the room and toilet being 1 meter away from shower with no separate area ended up all flooded every time you shower. Needed to use towel to mop up the floor not to slip. Last but not least Wifi was at best barely possible to connect if standing close the entrance door but then bandwidth dropped once being in the main room. Signal was definitely too weak. On the positive side please note that reception staff were all really nice, helpful, polite and professional as well as breakfast team. In overall it was fine but not as great as expected when booking a "suite" !

Louise Couples - 06/08/2019 AccorHotels review
« Great hotel in a great location! »

Reception staff were very friendly, helpful and polite, led by David who came out to say hello to us. The dining staff didn't acknowledge us at all until the end of our stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We are glad to read that you enjoyed your stay at the Mercure Nantes Centre Grand Hôtel. Thank you for sharing your experience. We took note of your remark and transmitted it to our staff. We hope your next visit will be even more pleasant than the previous one ! Sincerely, Laurent STROZYK General Manager

Lidia Couples - 06/08/2019 AccorHotels review
« supera expectativas »

corta pero agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Lidia M., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Nantes Centre - Grand Hôtel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Laurent STROZYK General Manager

Shaumik A. Families - 04/08/2019 AccorHotels review
« Great hotel and suite »

Nice suite and hotel. Great welcome with local cheese and wine. Very friendly staff. Room had all amenities but would be nice if it had china cups for tea or coffee and glasses for drinks.

Anonymous Families - 04/08/2019 AccorHotels review
« Fine »

Good, but internal view from a suite was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David M., A warm thank you for your positive feedback. We are delighted to read that you enjoyed our facilities, location and staff ! We are sorry that you didn't enjoye the view from the Suite. It will be a real pleasure to host you again at the Mercure Nantes Centre Grand Hotel. Sincerely, Laurent STROZYK, General Manager

Family - 02/08/2019 TripAdvisor review
« Mercure Nantes »

Great family room with space and large bathroom. The breakfast is various and rich. Friendly staff, ready to provide advice. Smooth process from check-in to fast checkout. Location perfect, beautiful city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed all our facilities and the city of Nantes. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

Laura Couples - 01/08/2019 AccorHotels review
« Just good things to say »

Good location, super clean and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura A., Thank you very much for taking the time to share your comments after your stay at the Mercure Nantes Centre Grand Hotel. We are pleased to read that you enjoyed your stay and hope to host you again soon ! Laurent STROZYK General Manager Tél 02 51 82 10 00

Bruno Families - 01/08/2019 AccorHotels review
« welcoming staff, great property in a perfect location »

Staff was friendly from check-in till the end Good breakfast Very nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruno N., Thank you very much for taking the time to share your experience. We are very happy to read that you enjoyed our staff, breakfast and room. It will be a pleasure to welcome you again. Best regards, Laurent STROZYK, General Manager

Anonymous Business - 31/07/2019 AccorHotels review
« very relaxing and good rooms »

very good, good rooms with very good aircon - needed with the extreme heat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you very much for your compliments and comments following your stay in Nantes. We are pleased to read that you enjoyed all our facilities and rooms. It will be a real pleasure to welcome you again to the Mercure Nantes Centre Grand Hotel ! Best regards, Laurent STROZYK, General Manager

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